The contact owns a 2014 Ford Explorer. The contact stated that on several occasions while driving at undisclosed speeds, the air bag warning light intermittently illuminated. Additionally, the contact stated that the vehicle was previously taken to the dealer for an undisclosed unrelated failure, and the contact was informed that the vehicle was included in Ford Customer Satisfaction Program: 21B11 and the contact was advised to call the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the Customer Satisfaction Program: 21B11 had expired and was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 77,000.
2014 Ford Explorer airbags complaints
Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.
Air bag light is illuminated even after being cleared at the dealership. They claim its in the backseat only and that my airbag will still deploy, which to my knowledge is untrue. They refuse to help solve the issue afte purchasing from them only two weeks ago
I purchased the Explorer used in November 2022 and almost immediately began having problems with the Air Bag light coming on intermittently. I contacted the dealership and had it in for repairs multiple times but was told if the light isn't currently illuminated they could not determine the issue. Last time I took it to the dealership the light was on when I dropped it off but they said it was not on when they inspected the vehicle. I picked it up and on the way home the light came on and has now been on constantly for two weeks. I went back to the dealership but they are unable to look at it until next week. I've been told if I were to be in an accident my airbags would not deploy. After some research, I've found this to be an extremely common issue that affects the safety of numerous individuals driving this model vehicle.
Airbag warning light randomly comes on and stays on! When Turing the steering wheel there is a loud annoying squeaky/squeal noise coming from the front end which is supper scary
Air bag light came on, when I took it in to get looked at they said the wiring harness is faulty and it has been reported by ford as a common issue on this vehicle. As of right now due to the faulty wiring harness rear air bags will not deploy in an accident. They will not cover the expenses of changing it and are charging $600 for the harness plus the labor.
I was in an accident driving ro work. Driver was coming off if a local freeway and slammed into the driver side at the front portion of driver door and wheel location. My vehicle was thrown across 3 lanes of traffic and half way onto a side walk. I slammed my head so hard on the driver door glass that it broke the window. Airbags did not deploy at any time. I was not going very fast but the other driver was racing to get threw a yellow light that had already turned red at the time of impact throwing the vehicle as stated above at an undetermined speed
The systems that failed were the airbags, abs, and trac. The airbags would not have deployed in case of an accident. I took it to the Ford dealership and they had to replace the Restraint Control Module.
Airbag light keeps coming on due to faulty wiring , costs 600 to repair . This is second ford car with this same issue. I was told problem was in back seats. No one ever uses back seats.
The wiring harness to the airbag system became detached due to the placement of the wires and with the driver seat and passenger seat automatically adjusting, it can cause the wires to come out of place. The entire wiring system that connects to the seatbelts and impacts the airbag system had to be replaced. The airbag light was lit up on my dash & I was told none of the airbags worked in my vehicle if this light was on. The repair had to be done as a safety measure to ensure the air bags would work and function properly. The vehicle was turned on one day and the airbag light on the dash came on and continued to stay on.
Air bag light came on which disables all airbags in the vehicle, making an unsafe vehicle operations issue. Upon diagnoses it appears ford moco is aware of a faulty issue under the second row seats for the optional seatbelt airbags, as issued with ford tsb 16-0001, to date ford has not issued a recall to service the know issue. The average repairs are costing consumers around $1,000 +/- for the repairs, thus too many consumers are bypassing the repairs due to the higher costs and thus driving 'newer/modern' vehicles without standard safety equipment active.
During my travel into work today the airbag light illuminated. After doing some online research this appears to be a continual problem with this model year. Ford has even released a technical bulletin on this issue. (https://ford.oemdtc.com/1203/air-bag-warning-light-illuminated-with-dtc-b141b-b141c-2014-2016-ford-explorer). This fault shuts down the airbag system and could result in loss of life. Ford has recognized this as recall.
8/10/2019 service at ford dealership service at ted britt auto center in fairfax, va. Vehicle has $63,528 miles. Report indicated to recommend tsb16-0001 to address air bag light. Quote $1060 parts and labor. This is a safety issue and reported claim to ford to cover which they denied. Noticed multiple reports of similar issue. This should be covered by ford.
Tl* the contact owns a 2014 ford explorer. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to chino hills ford (4480 chino hills pkwy, chino, ca 91710), but was not diagnosed or repaired. The manufacturer was contacted and referred to the federal safety agency. The failure mileage was 68,000.
Tl* the contact owns a 2014 ford explorer. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to sam galloway ford lincoln (800 boy scout dr, fort myers, fl 33907, (888) 699-0916) where it was diagnosed that the seat and harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure should be covered under tsb number: 16-0001. The failure mileage was 72,000.
Takatat recall?? I got in my car 1 morning to go to work and I couldn't get the male part of drivers seatbelt into the female part of seatbelt. My divers airbag seatbelt light has been on for 2 months. I cannot buckle drivers seatbelt into the female part of the seatbelt so when I am by myself I buckle driver seatbelt into passenger seatbelt. I called marshall ford in o'fallon missouri they told my I needed to pay $150.00 for them to put my car on the machine for them to figure out what sensor is bad. I cannot afford to pay $150.00 much less pay for the repairs. Please tell me if there is another fix. My car has never been in an accident. Help!
I keep getting warning light that, driver side airbag fault engine code p0073 and vehicle over-speed condition engine code po297. It come on when driving.
Tl* the contact owns a 2014 ford explorer. While driving various speeds, the air bag warning indicator illuminated continuously. The vehicle was taken to bill alexander ford lincoln mercury (801 e 32nd st, yuma, az 85365) where it was diagnosed that the connector under the front driver and passenger seats were faulty and needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
'takata recall' seatbelt light came on when diagnosed, we were told ithe issue was the rear seatbelt airbag.
Airbag light came on when I turned the vehicle on and would not go off. Took into ford to be diagnosed, was told it is the rear seat inflator control.
Air bag warning light came on. Brought in to heritage ford modesto ca. Was diagnosed that the wire harnesses for the rear driver and passenger seats needed to be replaced. Was informed that it is not covered by any factory recall despite being a common defect and safety issue. Mileage at time of service 62,000 miles. Cost $565.00
Air bag warning light on. Known ford issue.
Tl* the contact owns a 2014 ford explorer. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The vehicle was taken to the local dealer (autonation ford arlington, 1400 I-20 w, arlington, tx 76017, (817) 200-4503) where it was diagnosed that the wire harnesses for the rear driver and passenger seats needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 60,000.
Exhibits an air bag warning light due to high resistance between rcm and second row inflatable seat belt circuit
Exhibits an air bag warning light intermittently due to high resistance between rcm and second row inflatable seat belt circuit
The airbag warning light has been on for approximately a month and finally had a chance to have ford troubleshoot the cause while in for the exhaust system recall, as well as having to replace a failed blenddoor motor and look at an automatic tailgate issue. A local ford dealership identified that the car had a defective airbag restraint control module that is associated with the rear factory wiring harness with the vehicles equipped with rear inflatable seat belts. The car has 61,000 miles. The warranty expired at 60,000. I bought it certified pre owned but unfortunately the bumper to bumper coverage is only 12 months or 12,000 miles and I've had it for 14 months. Ford informed me that it is a known issue but will not submit a recall on this known failed SRS component design and will cost me over $550 to fix. They have an internal technical bulletin with the corrective action as a new factory designed wiring harness. I am completely at a loss that this is a safety issue and well known, yet ford refuses to recall.
Vehicle under SRS warranty, 5 year -60,000 mile warranty and airbag light illuminates. Taken to dealer and complaint with ford. Notified it is a bad connector in the rear seat to inflatable seatbelt airbags. Airbag system will not work unless replaced. Not covered under warranty. This is a known ford issue with tsbs issued and is a safety issue since SRS system will not work. This is a safety issue that ford is ignoring.
Tl* the contact owns a 2014 ford explorer. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to an unknown dealer to have diagnostic testing performed. The test located failure codes at the rear passenger air bag sensor and the rear driver's air bag sensors wiring system. The dealer advised that, in the event of a crash, the rear passenger and rear driver's air bags may not deploy. The dealer replaced the rear passenger and rear driver's air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
For a significant amount of the vehicle's life, the airbag light has illuminated a majority of the time. I did not believe this was an issue as I was instructed that a light would come on if the vehicle thought something/someone was in the passenger seat, but did not meet minimum weight requirements. It has come to my attention when my vehicle was in for a non-related repair, that this is not the case and that the light actually indicates a fault with the airbag system. So I have been driving around for probably 40,000 miles with faulty airbags in the car in which I am the original owner. I called ford who expressed little to zero concern until I let them know I would be filing a complaint. According to the dealer, the issue is that the connectors are corroded (the indication was multiple connectors are corroded). This seems like a really big issue - I live in oregon, so not quite a dry climate, but it's not abnormal. The person I spoke to at ford was named "ann"
The airbag warning light have been coming on intermittently. The car has been in the shop several times for the problem and ford had been unable to identify the cause. On november 27, 2017, a ford dealership identified that the car had a defective airbag restraint control module. The car has 60,472 miles. The warranty expired at 60,000. Ford has not offered to extend any sort of warranty relief even though the car is 472 miles outside of the warranty. My husband was in a front-end collision in july 2017. Although the car that he hit was totalled, the airbags in our ford did not deploy, a fact that shocked many people considering the damage to the other car. I am shocked that when the car was in the ford dealership after the accident that they did not work to explain the airbag failure.
My explorer has an intermittent airbag light that comes on and goes off. I've taken it into the dealer and they never find anything wrong; but the issue persists. I'm concerned an airbag may inflate incorrectly or not at all in an emergency.
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