There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458. The smell causes me to gag and feel light headed. Please advise.
2016 Ford Explorer engine complaints
Page 8 of 17: complaints 191 to 220 of 483, newest first, as owners wrote them.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed that the transmission and engine mounts were damaged and needed to be replaced. The dealer replaced the transmission and engine mounts; however, the failure recurred. The dealer was made aware of the failure but informed the contact that a recall for the transmission had expired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,235.
When my Explorer was in for routine service on Friday, 3/11, it was explained to me by my authorized Ford dealership's service department that my water pump was leaking and that it was a risk to continue driving the vehicle, since engine failure was possible as fluid mixed into the oil. I agreed to allow them to do the work. I was quoted a price of $3300+ given 12 hours of labor for a water pump placed inside Ford's cyclone-style engine (Duratec). I was also assured that Ford had upgraded the pump and that the new one would likely not leak so prematurely. My vehicle has been dealer serviced since I purchased it in July of 2016 and only has 53k miles on it. I have been in touch with Ford directly, hoping to hold them responsible for the repairs. I initiated a case with Ford on Saturday, 3/12 and at present, I am still waiting to hear from them.
The contact owns a 2016 Ford Explorer. The contact stated that he noticed coolant was leaking onto the garage floor. The vehicle was taken to the local dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed him that the water pump needed to be replaced. The manufacturer was not contacted. The approximate failure mileage was 52,000.
The 2016 Ford Explorer has a leaking water pump which Ford knows is an issue and has not issued a recall. The price of the pump is cheap but the labor is making this a $4000 maintenance cost.
My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately MP 101. I was driving at the time. It was at about 3:29pm. I couldn't quite recall what had happened and I was disoriented and confused for some time after the collision though I hadn't hit my head. Everyone else in the car had fallen asleep despite being well rested and it being the middle of the afternoon. My symptoms and condition were the same as oxygen deprivation. I believe exhaust has been getting into the cabin of our vehicle and causing my wife's symptoms and caused the accident. The vehicle is totalled.
My vehicle have been leaking coolant which causes the engine to overheat. I had the same issue in 2020 and had it repaired, which cost a lot of money to repair. I have not driven the vehicle as much since the last leak. Now 2 years later, it's the same issue. I don't have money like that to continuously repair a defect Ford has on it vehicles. Now I'm afraid to even drive my vehicle not knowing what might happen.
The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormally strong odor coming into the cabin of the vehicle. The contact stopped the vehicle and rolled the windows down. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that Carbon Monoxide was leaking into the vehicle. After researching, the contact became aware that there were similar vehicles that were experiencing the same failure. The vehicle was not repaired. The manufacturer was contacted but provided no assistance; the contact was instead referred to the federal safety agency for assistance. The approximate failure mileage was 98,000.
The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, the vehicle began to emit white smoke from the tailpipe. The vehicle was taken to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 54,000.
Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN. They have made incident reports on two separate occasions for my car. First, they lost the report in July and then the manager, Robert, brought me back in for a second report. I keep getting text messages that my service is complete, but it hasn't been completed. They haven't called me to bring my car back in for repair and I get the run around every time I call. I've attempted to reach supervisor and Robert, the manager, with no success. I'm starting to get worried!
The vehicle surges when drive at low speeds, I have to keep my foot on the brake so it don't take off or hit something in front of me. About a month ago the surging almost made me hit a child in the roadway in front of my house. I am really uncomfortable driving the vehicle and don't feel its safe to drive due to this problem. Ford dealership is not giving any info on what tis problem could be. I found several problems on here related to this issue.
2016 Ford Explorer 3.5 Liter (non-turbo) front wheel drive, 52k miles. We noticed coolant puddling on the ground and took the car in to the dealer for an inspection. The dealer pressure tested the cooling system and confirmed the internal water pump is failing. This issue could lead to engine overheating and engine shutdown at any given time, causing unknown safety issues. Dealer quoted $3,400 to repair.
The contact owns a 2016 Ford Explorer. The contact stated while driving 35 MPH, the contact noticed that the engine coolant temperature warning light was illuminated, and the vehicle started to shudder. The contact pulled the vehicle over to the side of the road and waited a few minutes before restarting the vehicle and continuing driving however, the failure persisted. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the water pump needed to be replaced. The vehicle was repaired but consumer feels it should of under a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Observed white smoke from exhaust, Took vehicle to for dealership, dealership said coolant was leaking into cylinder head and cylinder head was cracked. Car is 6 months and 1000 miles out of Ford Powertrain warranty. Ford TSB advisors I need a new engine. Looked at vehicle history report and discovered numerous other mechanical issues with the engine including a transmission replacement and turbo replacement all under 50 k miles on vehicle.
Anytime I accelerate above 55-60mph my vehicle smells like it is burning. This smell consumes the cab area for a period of time. I have owned the vehicle for 1 year now and it has done this since the day I purchased it.
The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000. The Vin was not available.
With less than 75k miles, the steering began to grind when turning. We had to get an entirely new rack and pinion unit replaced for over $2400. Thousands of 2016 Explorers have reported this problem but it is still not been deemed a recall. Recently, at 84K miles, the clutch on the AC compressor went out causing a $720 bill for a new compressor. We have also just found out the water pump is now bad and appears to be defective. In fact there was a class action lawsuit in 2020 regarding these defective pumps but this wonderful government we pay exorbitant taxes to, threw the case out on technicalities. Absolutely shameful.
Tl* the contact owns a 2016 ford explorer. The contact stated that while having a routine oil change at waldorf ford (2440 crain hwy, waldorf, md 20601, (888) 709-3528) the technician informed the contact that the engine block was leaking and needed to be replaced. The vehicle was not repaired. A few days later a bystander informed the contact that there was water in the passenger's side rear brake lamp and that the brake lamp failed to illuminate when the brake pedal was depressed. The contact mentioned the federal safety agency campaign number: 15v605000 (fuel system, gasoline) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency to file a complaint. The failure mileage was approximately 85,000.
Tl* the contact owns a 2016 ford explorer. The contact stated that while driving there was a strong odor coming into the cabin of the vehicle causing the contact and her husband to become lightheaded. When the contact returned to her residence she checked under the hood and smelled an abnormally strong odor coming from underneath the engine. The contact stated the odor smelled like sulfur and rotten eggs. The contact took the vehicle to the local dealer balise ford (1979 boston rd, wilbraham, ma 01095) to have the vehicle diagnosed however, the dealer was unable to find the cause of the odor. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 63,000.
Tl* the contact owns a 2016 ford explorer. The contact stated that the water pump leaked fluid without warning. The contact took the vehicle to stevens ford of milford (717 bridgeport ave, milford, ct 06460) where she was informed that the vehicle needed a new water pump. The contact declined the repair. The contact then took the vehicle to an independent mechanic where she had the vehicle repaired. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 78,000.
Vehicle started to misfire as I was driving. It would get worse every time I was idle at stop lights. Had to pull over to assess the situation and I shortly scheduled a service appointment with a ford dealership. Ford techs said it was the spark plugs and coils. Had all 6 spark plugs & coils replaced but the issue continued. Still no resolution as of today. Vehicle only has 47k miles.
I'm experiencing limp mode. While driving at any speed the truck loses power and cuts back almost like I put it in park while driving. The wrench and engine lights are on.
I purchased a 2016 explorer limited from a ford dealer and noticed it was low on coolant, was told it would be filled and of course it wasn't, I filled it myself. A week later it was low again, took it to a chevy dealer and was told the water pump is leaking. I contacted the selling dealer and left a voicemail and no one returned my call. I called back a couple weeks later and was told it isn't covered under their 30 day/1000 mile warranty. I contacted ford and was told no assistance because I'm not the original owner, should that matter with 69500 miles??? I was told to call a local dealer maybe they can help me. The water pump on this vehicle is mounted internally and driven by the timing chain and cost about 1500.00 to replace. So far after a used purchase I'll have $25,000 into a vehicle they may turn into a brick. I have bought and leased several new ford vehicles and this is how they treat customers, including having retired family members.
The vehicle without warning , just shuts off. Even while going 65 MPH on a highway. If your lucky, you can coast off the highway before you are hit . Ford refused to fix even though under warranty. So I had to sell it so I wouldn't be killed. Hundreds if not thousands have complained about the same thing.
When accelerating an odor like burnt hair or electrical enters the cabin. Ford did perform recall work but the odor still enters the cabin.
My water pump has gone out and apparently this has not been the only one.
Within 10 days of buying it brand new I've had electrical problems. Replaced back up screen within those 10 days even though they didn't find anything wrong. Still continues. Multiple issues with the power train. Now I've been out of a car for 2 weeks because I might need a new transmission at 65,000 no longer under warranty. How can I pay $38,000 and it goes bad instantly? No help from ford or dealer. My gears are stalling and not shifting correctly or picking up speed. I drive like an old lady and take care of this car like it's brand new. I will never buy a ford again and will tell anyone who will listen not to do the same.
Tl* the contact owns a 2016 ford explorer. The contact stated that the vehicle was parked inside his garage when he started to smell a heavy exhaust odor inside and outside of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to dorsch ford lincoln kia (2641 eaton rd, green bay, wi 54311, (920) 469-3000) to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired cost me $3,000 to fix by consumer's mechanic. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.*dt
I have a 2016 ford explorer with 94,000 miles. We noticed that the AC was blowing hot air so we took the car in for a repair on 9/8/2020. The dealership called us back to inform us that the water pump had failed which caused antifreeze to leak into and on the AC compressor causing it to fail. We were quoted a price of $2600.00 for the repair the water pump. I was also told that many police cruisers with the same motor are having the same issue. Ford recommends that the water pump be replaced at 150000 miles' the miles on the SUV are highway miles.
I own a 2016 ford explorer which has 78,146 miles and while driving the engine light came on and the vehicle stalled without warning. I had to put my car in neutral and coast to the side of the road with my children in the car. I just purchased this vehicle from everett ford in benton, arkansas less than a year ago and have had normal routine maintenance completed according the the owners manual. After having a mechanic take a look it is a result of a faulty water pump in which I was quoted $2500-$3500 for a replacement in addition the engine would be several thousand. The problem is that the water pump is inside the engine and so when the water pump fails it destroys the engine without warning by mixing the coolant with the engine oil. After looking into this further the dealership and the manufacturer were aware of this mechanical defect and the thousands of customers that were affected but continue to advertise 'built ford tough'to drive sales and did not warn customers or make them aware. This is a safety concern for all owners of the ford duratec v6 engine and there should be a forced recall by the national highway safety administration. Do not wait for there to be deaths from this mechanical defect before taking action. Ford should take responsibility. I am a loyal customer of ford but will be getting rid of my vehicle and making sure all ford owners are aware and you cannot trust ford when they are aware of a safety related mechanical failure and they are not taking responsibility or even notifying its loyal customers!
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history