While driving on the freeway, I heard a clunking noise from the rear of my vehicle and immediately started to fishtail violently back and forth across all 3 lanes of the highway narrowly avoiding crashing into other cars on the highway while avoiding spinning or flipping the vehicle. I was able to gain control of the vehicle while it whipsawed back and forth with all four tires screeching and smoking slowing down to navigate to the shoulder out of harms way. It was one of if not the most frightening experiences I ever had as a motor vehicle operator. On inspection, I observed the rear left wheel was loosely connected to the drive train and severly out of alignment by ~30% which was what caused the vehicle to begin to fishtail and whipsaw so violently at freeway speed which at the time of mechanical failure was approximately 70 miles per hour. The road was clear, dry and void of any debris in the road.
2017 Ford Explorer wheels complaints
Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.
While driving on a straight street 25-35 MPH july 30, 2020, on a sunny day,my car right passenger tire came off. On a city street. Causing my car to hit the curb. There was no body damage except for the passenger front and rear tire.
Rear brake calipers seized and wore brake pads all the way down. Slight intermittent sound was noticed when car was in motion but thought it may be related to the roof rack detachment that was pending repair. Squealing became persistent and stopped upon breaking, and started again after brake released. Upon identifying this correlation took the explorer to the dealership and this issue identified was seized calipers.
Last night one of my hankook s1 noble on my 2017 ford explorer blew out while driving on the 405 freeway and required me to pull over and change the tire. At 21,000 miles on the vehicle/ tires the mechanic shop told me the tires were basically bald and had rubber evenly eroding (which indicates not an alignment issue). The tires were also rotated and supposed to last 50,000 miles. There are also many other complains on these tires throughout the internet but not recall has been initiated by hankook. They have advised they will give a pro-rated discount on new tires, which is completely unreasonable and negligent..
My 2017 ford explorer has 19,000 miles on it and has been maintained well. It was outfitted with hankook ventus s1 nobles 255/50r20 tires when we purchased it new in dec 2017. The tread has worn down to 4/32nds and is disintegrating-you can peel little bits of rubber off of them. They are all wearing evenly so it is not an issue with lack of rotation/alignment there are movies on youtube and other reviews of people complaining about this issue. Hankook is also aware this is an issue and is doing a voluntary program where they will give you a prorated deal on new hankook tires. These tires need to be fully recalled and hankook needs to be forced to give people a prorated refund to purchase other brands of tires not new versions of their piece of crap product. We are needing to spend $1000 on new tires for this otherwise wonderful vehicle.
Took my vehicle to the dealer for tire problem. They informed me that I need all tires replaced. This vehicle has 27000 miles on it. The tires are rated for 50000 miles. My wife drives the car. She does not feel safe in it at all. The tires spin in wet conditions due to the abnormal wear on the tires. She also informed me that the car slide while trying to stop. She said she was within inches of hitting the car infront of her. These are the hankook noble 2 tires. Hankook said they would pro rate the cost of new tires. Hankook knew about this problem and let ford know this is what they would do. Ford has done nothing about this issue. My lease is due in 7 months. The tires should at least last 3 years. I am at the point of telling my wife to park the vehicle and drive a different car. Safety is a big factor with this issue. Why is nobody worried about the issue that these tires were not replaced when the issue was found. I anyone in my family does not feel safe, we will not drive it with winter coming. Sad that neither company wants to take this issue seriously. Not going to get another vehicle from ford or with hankkok tires again.
I recently failed ny state inspection due to premature tire wear on my ford explorer 2017 with 24,500 miles. The hankook ventus s1 noble have a service announcement regarding premature wear, however no ford dealership service department will service my vehicle even after contacting hankook and providing information on the service announcement. We should not allow known poorly manufactured tires on our roads.
2017 ford explorer: all 4 original equipment tires (hankook 255/50 r20 105h ventus s1 noble 2) experienced accelerated tread wear. Tread depth is down to 4/32 at 30,000 miles.
Purchased 2017 ford explorer december 2017 with original hankook ventus s1 noble2 255/50r20 105h tires. Have 17,000 miles and have been rotated at each oil change; been having extreme treadwear and was told by the authorized dealer that ithe tires are bad and need replaced. Dealer suggested to contact hankook directly because others have experienced similar issues. I contacted hankook customer service and was told that the tires are bad but they have to be 4/32 to get a pro rated discount, at this time I have 1-3/32, 2- 4/32 and 1- 5/32, the ford dealer would not honor the new car warranty because they said it isn't a safety issue and hankook needs to take care of it. Meanwhile, no one wants to take full responsibility for these bad tires at only 17000 miles, even though the explorer is rated on top for rollovers with a blowout... This is another dangerous issue similar to the firestone disaster. Are they going to wait until there are deaths before they start replacing these defective tires?
I purchased a 2017 ford explorer limited SUV at the winnipeg,canada ford 4s (mid-town ford sales limited ) in july 2017. Tire model: 255/50r20 105h ventus s1 noble 2. It was found that the four tires abrasion more serious than other vehicles under normal use. It was discovered that the four tires of the car had different peeling skin phenomena, and the tires had a slow leaking air phenomenon in july 2019. After that, I need to replenish the air of tires 2-3 days regularly in order to keep the tire pressure. I contacted the mid-town ford sales where we bought the car after discovering this problem, unfortunately, they said that they are not responsible for the tire, and let me contact hankook tire manufacturers to feedback the problem by myself. I have tried to call the hankook customer service several times from july, but there is nobody answers. I asked the local hankook dealers in winnipeg, they told me that I can only get feedback with hankook headquarters. Now I feel that the skin peeling of tires are getting more and more serious when driving every day. I am worried that the tire would be burst every time when I am driving. I searched on the internet that the tire had been having problems for a long time. The federal safety agency id number: 10127409 ssm: 46905. I don't know why I have never received a recall notice from ford. When I went to ford 4s(mid town for sales), they said that they did not have any clue, they did not anything about this issue, and ask me to I contact hankook, but they did not give me any contact information for the hankook. There is no clear customer service phone on hankook official website. I am so disappointed and I don't know how to solve this problem.
Tires are deemed worn out at 16000 miles.
I took my 2017 ford explorer sport with 23,800 miles to be inspected today and it failed inspection. I was told that the tires are severely worn. I took it to a tire place and they concurred. The tires are hankook ventus s1 noble 2. There is almost no tread left and the they are scalloping and flaking pieces of rubber.
Hankook brand tires on ford explorer. I have had to replace 2 sets of hanook tires on my ford explorer at 25,00 and 20,000 miles on the tires for low tred on tires. The tires have a 70,000 mile warranty and the was no cause for tire wear, I.e. Out of alignment.
The vehicle in question is a 2017 ford explorer with hankook ventus s1noble2 front tires that are shredding both on the interior and exterior parameter of the tires. The delamination is migrating towards the center of the tire as well with flaps and chunks of rubber some over 10mm are separating from the substrate. The tires only have 27,000 miles on them and look like they have 50,000+. I have never seen a vulcanization problem like this in my career. There is clearly something wrong with this rubber compound reminiscent of the ford firestone debacle. This is a serious issue and the dealer seams to be ineffective in getting a corrective action in place. The dealer is skalnek ford in lake orion, mi and was notified on saturday august 17th when I was informed that I would need to bring my car back on monday august 19th at which time they would fix the vehicle. I have since returned from the dealer with the repair not completed as the dealer is waiting for hankook to respond back to them with the repair authorization. As of this complaint the dealer said ford would not cover the issue as it is out of the 12/12 warranty period for the tires, and they are not sure if or when hankook would respond. On a separate note when I was in the service area of the dealer another customer which also happened to be an engineer said he had the exact same problem with his vehicle and replaced at his expense all 4 tires with another brand. In short this is not an isolated incident and could in fact put consumers at risk. My wife only discovered the issue because she took the car in for a potential trade-in and the dealer alerted her to the issue of thursday the 15th of august.
Hancook 255/50r20 105h ventus s1 noble 2 tires worn to point of steel belt showing with under 20k miles. Serious safety concern.
I took my vehicle in for service at landers ford in collierville, tn on 6/11/2019 because I had a slow leak in one of my tires and needed an oil change. The technician who completed the services told me that I need new tires. I questioned this because the tires only had 28,222 miles on them. I was told that the tires that ford placed on this vehicle before it was sold to me (hankook) were wearing out before they normally would. (my understanding is that the tires have a 50,000 mile warranty on them.) I asked what we could do about getting them replaced and was told by the service advisor that I would have to buy new tires. I explained that this was unacceptable and called ford motor company. I spoke with several representatives at ford because I kept getting hung up on during the conversation. One of the representatives told me that ford would pay 30% of the cost of new tires. We eventually were able to get a case open on the issue (case #cas-21837229). Ford contacted the dealer to work on a solution. On 6/26/19, I received a call from the dealership that they had contacted the tire manufacturer and was told that there is nothing they would do. The service manager instructed me to call ford back. I called ford, and they told me they would not do anything for me but that I should save my receipt when I get new tires in case a service action/recall was issued in the future.
We noticed severe premature tire wear on the factory tires on our 2017 ford explorer. The SUV came with hankook 255/50r20 105h ventus s1 noble 2 tires which started showing signs of premature wear within 15,000 miles. Now one is completely bald at 33,042 miles and the others are peeling/cracking. We made sure the tires had sufficient air pressure, and rotated them at every oil change, yet they still kept wearing. That one tire has been completely bald since 30,000 miles (zero tread and wear indicator band showing). We saw the notice under the federal safety agency id: 10137109 (manufacturer communication number: ssm 47195) and multiple reports of blowouts. We called ford on 6-25-2019 and ford told us they would cover 30% of the cost but would replace them with the same kind of tire. We chose to get another brand out of an abundance of caution. These tires are going to get someone killed.
Equipped with hankook tires ventus s1 noble 2 255/50r20 that have excessive early tread wear and scalloping/flaking along the edges. Car had less than 16,000 miles when wear noticed. Had tires rotated and aligned again to ensure not caused by these issues. Now worn to the point of unsafe. Only driven on highway and city streets.
I purchased a 2017 ford explorer xlt and after 20,000 miles I was told the tires needed to be replaced. I agree with the service man and am looking to replace them. I looked at the tires, hankook, venous s1noble 2, 255/50r20 105h and saw the dot date was 002881, 2012.. If I'm reading this correct the tires were five years old upon buying the vehicle and they are now seven years old with 20,000 miles on them. I believe they are unsafe and were probable unsafe when I bought the vehicle
On april 19, 2019 I brought my car to ford in torrance california. This is the second time I brought my car to them. I'm leasing a 2017 ford explore with hancock tires. These hancock tires are standard on all the ford explores. At mile 3000 I received a sidewall blowout on my passenger rear tire. And while 20,000 I noticed the treading on the tires were very low, and at 25,000 the radios began to show. This is when I brought the car back to the ford dealer. The technicians stated that this tire was defective and needed to be replaced. All four had a treading that was extremely low. The problem is ford is charging the consumer the cost of labor the cost of taxes and 70% the cost of the tire. I believe when there's a defective tire or any component in the car the sales vendor is responsible for replacing the defective part. Furthermore I believe the sales vendor ford should mitigate the problem with these tires to protect the consumers they are selling to. This is not what happened in this case and many other cases. The reason I found out my tire trade-in was low , was I proceeded to stop my car at a stop sign where there was water overflowing and I hydroplaned through the intersection with my young kids in the backseat. These tires are going to kill people if they are not recalled and take it off all her cars. I am a doctor, and I see patients who are injured in accidents all the time but usually two personal air. After reviewing all of the negative reviews and defects from this tire online I believe it's negligence by the ford motor company and hancock tires if this matter is not resolved.
Before leaving for florida I had my 2017 explorer serviced at the dealership. There was approx 16,000 miles and tires were checked to be fine. These tires are hankook ventus s1 noble tires. Five and a half months later 18,000 miles, tread is worn and they are chipping and pealing and I had a blowout on the highway.
My tires are shredding and falling apart. The car has 21000 miles only. Tires have been rotated two times already. Have been driving for 30 years and I have never seen anything like it. Went back to the dealer and the menager was no help. Wantedme to pay for new tires. Absoultely ridiculous and he was rude. I have been reviewing many customer complaints with the same issue.
I purchased a 2017 ford explorer with hankook ventus s1 noble 2 105h tires in sept 2017. I only have 14400 miles on these tires. They have always been inflated correctly, and maintained. Today, my husband noticed the tires are shredding. Basically the rubber is peeling off the tire in chunks. Ford says they don't warranty tires, and hankook has their head in the sand. Someone is going to get hurt! What a sad day!
Ford explorers, such as mine, are equipped from the factory with defective and potentially dangerous hankook ventus s1 noble 2 tires, acknowledged by the tire manufacturer hankook. This type of tire provided by ford and hankook have known issues with their construction and durability which not only is a significant concern for the health, safety, and welfare of owners such as myself. Moreover, significant fiscal concerns based upon replacement of such tires due tires developing cracks, cracks, and chips in tire sidewall which results in rapid loss of tire pressure that could cause loss of control of the vehicle and increase likely of an accident and/or significant injury or death. I have personally sent my vehicle to the dealer for tire replacement due to issues with affected tire damage. Hankook must be held accountable for manufacturing and selling products with known defects. My vehicle, which I purchased new from the dealer, currently has 26,000 miles on it and I have to replace hankook's defective tires due as a result of the tires having chips, cracks, and unusual accelerated tread wear which was not the result of improper alignment.
The tires on my ford explorer we're completely bald with less than 14,000 miles on then. I drive slow and am safe minded driver. When the tires appeared to be cut I took the explorer back to the dealer and two other tire dealers. All said the tires were defective and would become dangerous to drive in short period of time. I see other complaints about the same tires on this same vehicle on here. Ford did not want to warranty the tires.
My 2017 explorer limited (11042 miles driven since new as of today ) and purchased new december 2017 factory equipped with hankook ventus s1 noble 2 tires, are vibrating at all speeds and won`t hold air pressure longer than two weeks. During inspection, minute hairline cracks were detected on all 4 tires. This vehicle has only been driven short distances not exceeding 50 miles radius. The tires were rotated at 5000 miles. The vehicle was taken to a reputable shop for inspection and they recommend replacing all four tires asap. This tires should also be included in the recall asap.
Hankook ventus s1 noble 2 tire chipping/peeling at 5000 miles. Front two tires worse than rear. Rotated tires and replaced the two that were on the front through the dealer. Now the the tires have front tires have 10,000 miles and are chipping/peeling.
Oem hankook tires on 2017 ford explorer: with less than 15,000 miles on my 2017 explorer, it began to hydroplane at much lower speeds than when new. The tires are oem, hankook, ventus s1 noble. I took the car to fugate ford, who said they recently processed two other vehicles with bad hankook tires. On closer inspection with doug at fugate, you could see the tire tread was ripping away from itself all the way around the tire. Fugate took pictures and phoned hankook. Fugate called me to say that because the tires had 6/32 tread remaining, they would not process the claim. Hankook needed the tread wear to be 4/32 or less. In my view, that's ridiculous... These hankook tires are defective and unsafe, whether at 6/32 or 4/32. Today, I had all four defective tires replaced.
2017 ford explorer equipped with hankook ventus s1 noble 2 105h tires, size: 255/50r20. Chunks and pieces of the rubber are detaching, peeling, and flaking from the tire tread surface. The tires have 13,100 miles on them. They are oem from ford. There are lots of complaints on the internet ford complaint web sites. Dot date is (1416) this is a manufacture defect.
I lease a2017 ford explorer sport which currently has 20,000 miles. I went to flood ford dealership for an oil change and was advised my hankook tires were wearing rapidly and would need to be replaced soon. The service advisor stated that there have been a lot of problems with these certain tires. I inquired due to the vehicle being under warranty if they would be replaced at no cost to me. The dealer advised that they contacted hankook and they would only give me 500 dollars towards a new set. I feel this is unacceptable for me the consumer due to the fact hankook acknowledges there is a defect with their product and my vehicle is still under the bumper to bumper warranty. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
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