Warning light appeared and immediately power steering went out while I was driving.Even though I have a bad right arm, I was able to pull off into residential neighborhood and turn off vehicle. Dealer replaced steering gear. My explorer is a 2018. I understand there was a recall on this issue in the 2016 and 2017 explorers. Appears the 2018s are having same problem.
2018 Ford Explorer steering complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The contact owns a 2018 Ford Explorer. The contact stated that while his wife was operating the vehicle, the hill assists and traction control warning lights illuminated. The power steering failed to cause the steering wheel to become extremely difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
The contact owns a 2018 Ford Explorer. The contact stated that while parked in a parking lot and attempting to start the vehicle, the power steering assist warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. The vehicle has since been repaired.
The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. Now they say my rear suspension bushing need replacing along with a toe part causing excessive wear on my rear left tire. This part will cost me $600.00 plus.
Power steering went out twice. Dealership said no problems. Now make noise. Dealership still says no problem. Blamed it on age. It is a 2018 SUV. Should not be happening.
Vehicle when accelerating pulls sharply to right . Problem not resolved after 30 days at dealership. Alignment was not problem. Was documented while under warrantee ant was first noticed at 21000 miles and documented
The electronic steering system detected a fault, twice. Loss power steering while driving on city street. I could barely turn the vehicle.
I purchased the ford explorer sport last november 2018, and there's no squeaking noise under the steering wheel. I noticed it last month and I go straight at the ford dealership and they told me it's the characteristic of the car. Im so disappointed with the diagnosis, the disturbing noise is under the steering wheel, and the confusing part is the squeaking noise you can only hear that when you turn the steering wheel to the right. Hopefully you can pin point the problem. If it's the steering wheel or the air bag inside is the problem.
Starting whit a noise problem on engine we bring the vehicle to service department them said was not a problem 2 months later we are here on service department for steering wheel problem, brake noise, to much problems. We buy a new car to avoid this problems and issues wasting our time. And money.
Electronic power steering failure twice. The car was stationary and it was cold outside.
My explore has failed to start on 4 different occasions. The dealer service department sent a tow to get the car, and the driver got it to start after several attempts, then he shut if off and it failed to start again. The service manager told me he couldn't get the issue to occur so there wasn't anything for him to do even though he had a fault code. My explore only has lest than 9000 miles and is still under warranty but yet they are telling me there isn't anything they can done after keeping my car for 3 weeks. There should be things that should be replaced with the fault code, but yet nothing was done. Has anyone else experienced this type of issue? If so, what was done to resolve this issue.
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