The contact owns a 2025 Ford Explorer. The contact received notification of the federal safety agency Campaign Number: 25V157000 (Visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2025 Ford Explorer visibility complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
When raining water droplets accumulate on the 2025 Explorer rear view camera lens obscuring the image and in some cases rendering it completely useless. Earlier models such as the 2014 Ford Explorer had the camera positioned in a manner where this did not happen and it stayed clean. Later Explorer models had the ability to clean the lens by activating the rear wiper's washer which squirted washer fluid on it.
The contact owns a 2025 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the doors and windows. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.
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