2026 Ford Explorer electrical problems

Filed Oct 29, 2026 · Electrical · TX

I purchased a brand-new 2026 Ford Explorer on XXX. Approximately five weeks later, I experienced a terrifying and potentially life-threatening malfunction while traveling approximately 70 mph in the left lane of [XXX] in [XXX]. An 18-wheel tractor-trailer was traveling beside me when, without warning, my Explorer suddenly stopped responding to the accelerator. Multiple warning lights illuminated on the dashboard. The engine continued running, but the vehicle would no longer accelerate. I was unable to maintain my speed or immediately move into the adjacent lane because of the 18-wheeler. As my vehicle slowed, I struggled to maneuver across traffic toward the right shoulder. Looking in my rearview mirror, I saw a wide-load vehicle approaching from behind. I was desperately trying to get out of traffic and toward the ditch to avoid being struck. I feared for my life. Fortunately, I reached safety without a collision, but my Explorer required towing. The vehicle was taken to Ford on XXX, with only 2,432 miles. It remained at the dealership until XXX. Ford’s repair documentation identified diagnostic trouble code P2138, associated with accelerator pedal/throttle position sensor correlation. The technician performed a wiggle test and discovered an intermittent electrical connection caused by poor pin fit at connector C140. Electrical connector terminals were replaced under warranty after the dealership obtained the necessary parts. I am extremely concerned that a defective electrical connection caused a nearly new vehicle to lose acceleration at highway speed, placing me and surrounding motorists in serious danger. I request that the federal safety agency investigate whether similar electrical connector failures could affect other 2026 Ford Explorers and cause sudden, unexpected loss of acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 29, 2026 · Electrical · CA

I purchased a new 2026 Ford Explorer and had owned the vehicle for approximately three days when the driver-side front power window failed at approximately 315 miles. The failure occurred on the evening of October 23, 2026, while the vehicle was parked in my driveway. I operated the driver-side window normally and heard loud crunching/mechanical noises from inside the driver door as the window went down. The glass went fully down and then would not raise. When I attempted to operate the window switch afterward, additional crunching noises could be heard from inside the door, but the glass would not move. Because the Ford service department was already closed, I was unable to have the vehicle inspected that evening. With possible rain, I had to cover the open driver-side window with painter's plastic and tape to protect the interior of a vehicle that was only three days old. I took the vehicle back to the selling Ford dealership the following morning, October 24, 2026, as soon as the service department opened. The vehicle had approximately 328 miles when it was documented by the dealership. The Ford dealership subsequently verified the failure. According to the repair order, the technician found the driver-side window regulator binding. After removing the door panel and inspecting the regulator, the technician found that the window-regulator cable had detached from the regulator. The dealership removed and replaced the window regulator and retested the system. The replacement regulator listed on the repair order is Ford part number PB5Z-5823209-A. This was a confirmed mechanical failure of the driver-side window-regulator assembly on a vehicle that was approximately three days of use and had only about 315 miles when the failure occurred. I have also read and heard reports from multiple other Ford Explorer owners describing similar power-window and window-regulator failures, including reports from some owners that the problem has occurred again after repairs

Filed Sep 5, 2026 · Brakes, Electrical · NM · 1 injury

On XXX around 6:30pm: Car would not go into reverse. Upon pressing the gas a 2nd time, a loud pop was heard from the back of the car. The car was then able to drive forward, however, when pressing on the brakes, the rear end of the car would wobble, and the brakes were rubbing and making a loud noise. I contacted Rich Ford, explained that my car is brand new (2 months), with less than 4,000 miles, and this should not happen. I was told that “someone would call me the following morning around 7am”. I drove to work the next morning, XXX, avoiding the use of the brakes as much as possible. I called Rich Ford again, at around 07:45, and spoke to “Toby”. Explained to him what had happened, and asked that they pick up the vehicle to see what’s wrong. I was told that they couldn’t look at it until Monday XXX. I told Toby that I did not feel comfortable or safe driving my car anywhere, and asked that they pick up the car and provide a loaner. Toby then told me I could drop the car off on Friday, XXXat 08:00. Around 3:48pm, Wednesday, I called Rich Ford again and asked them to pick it up because I didn’t feel safe to drive it. They said “No, just drop it off on Friday”. At around 5:35pm, I got to my car, which was parked on the side street of [XXX]. I pressed the brakes, pressed the start engine button, and then went to step out of the car to talk to a co-worker. The car was in “park”. Once I stepped out with my left leg, the car began rolling forward, knocked me face down onto the road, and then ran over both of my legs. My coworker ran after the car and it stopped on the side of the road. I was rushed to a Level 1 trauma center, UNMH, with severe injuries to both of my legs. I was unable to take my car to the dealership on Friday, XXX, because of my injuries. Rich Ford had NOT REACHED OUT TO ASK WHY THE CAR WAS NOT TAKEN IN. I plan on contacting my insurance company on XXX.I have very serious injuries as a result. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 25, 2026 · Driver assistance, Electrical · IN · crash

I had my car in drive in a parking spot. I was ready to go, put the car in drive, DID NOT MOVE but needed to put it in park fast to assist to a child in the back seat. I put it in park pretty fast. Took my seatbelt off and assisted child. It must have not engaged. Car rolled into my office metal mailbox. I 100% put it in park. I took my seatbelt off after so I seen it. It was fast with the gear shift though. Should this have been an issue? I feel like if it was any other car you with a manual gear shifter , not electrical, it’s fine. I feel this was not my fault at all and was a malfunction of the car. The car did not automatically stop either. It hit the mailbox at like 3-4mph. I have never been in an accident of my fault in 10 years of driving. I’ve never made a crazy mistake like that. It should’ve never happened. I drive all types of cars/ and trucks. This is also a lease and I’m SO PISSED. Especially because my kids were in the car. Luckily no one was hurt and no property damage. Just the car.

Filed Aug 24, 2026 · Driver assistance, Electrical · MD

I am reporting a potential safety defect involving the upper steering column shroud and the driver-facing Driver Status Monitor Camera on my 2026 Ford Explorer equipped with BlueCruise. The upper steering column shroud became extremely loose and will not remain securely attached. The driver-facing camera is mounted in this area. Ford states that BlueCruise uses the driver-facing camera to monitor the driver’s eyes and head position during hands-free operation. I personally observed the shroud and camera assembly loose while BlueCruise remained active. I cannot determine whether monitoring accuracy was affected, but I am concerned that a driver-monitoring camera used during hands-free Level 2 driving can physically move or become unsecured without BlueCruise immediately becoming unavailable. The loose assembly could also detach or distract the driver while the vehicle is moving. Before the repair was completed, the original authorized Ford dealer advised me to temporarily tape the loose shroud assembly back together while waiting for parts. I am reporting that recommendation because the affected area contains the driver-monitoring camera used by BlueCruise. The dealer later documented “SWAP STEERING COLUMN SHROUD WITH STOCK UNIT” and returned the vehicle to me as repaired. The same loose condition remained. The next day, a second authorized Ford dealer inspected the vehicle and documented loose steering-column-shroud fitment, stated the upper and lower halves appeared mismatched in size or tolerance, and recommended replacement of both pieces. The vehicle has now been returned to the original Ford dealer for another repair attempt. Ford Motor Company also has an open customer case. I am asking the federal safety agency to evaluate whether this physical mounting or retention condition could affect the BlueCruise driver-monitoring function and whether similar conditions exist in other BlueCruise-equipped Explorers.

Filed Jul 20, 2026 · Electrical · 1,000 miles · NY

The contact owns a 2026 Ford Explorer. While the contact's wife was driving 60 MPH, the instrument cluster independently turned off. The vehicle was taken to the dealer where it was diagnosed with a software malfunction. The contact was informed that the unknown software needed to be updated. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that only the fuel gauge and the speed odometer operated as needed. The vehicle was taken back to the dealer where the vehicle was diagnosed with an unknown software malfunction. The contact was informed that the software needed to be updated. The vehicle was repaired. The contact was informed that the software update was completed, and the system was rebooted. The contact was not satisfied with the repair. The contact researched and inquired about the APIM board being replaced to prevent the failure from reoccurring. The contact was informed that the manufacturer did not approve of the repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000.

Filed Jul 10, 2026 · Electrical · TX

Purchased brand new vehicle two months ago, only has 2000 miles on it. We took it on vacation 14hours from home. Made it to our destination and started getting “vehicle communication errors” on the screen. Jumped the vehicle, notifications went away. We scheduled an appointment with a local ford dealer who told us to bring it in. On the way to the dealership and while driving on the road, the vehicle screen listed the same “vehicle communication error” indicator and every single vehicle service light was on. We lost all electrical power. No blinkers, no miles per hour indicator, no lights etc, but we were able to continue driving to the service dealership. Drove an additional 15 miles with absolutely no electrical power and did not want to stop as we were afraid the car was not going to turn back on, on the side of the road per previous experience.

Filed Jun 16, 2026 · Electrical, Engine · CA

Description On your vehicle, it may be possible that one or more engine camshaft roller finger followers were not properly installed at the time of engine assembly. Safety Risk An improperly installed engine camshaft roller finger follower may result in engine failure, resulting in a no-start condition or a loss of motive power. A loss of motive power increases the risk of a crash. Your vehicle may also experience engine ticking or tapping noise, and or a low-volume oil leak due to this condition. Remedy A remedy is not yet available. Ford Motor Company is working to provide parts for this repair. When the remedy becomes available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available 4TH quarter of 2026. Next Steps Contact your dealer for more information to schedule the free service.

Filed Jun 14, 2026 · Brakes, Electrical · CA

Description On your vehicle, some of the bolts used to attach the vehicle trailer tow hitch may have below-specification torque. Safety Risk This condition may affect vehicle handling characteristics or lead to loss of attachment of the trailer hitch while towing, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company Lincoln has authorized your dealer retailer to inspect and secure or replace the trailer tow hitch bolts as required free of charge. Next Steps Contact your dealer for more information to schedule the free service.

Filed May 13, 2026 · Electrical, Engine · OH

At approximately 1,700 miles, my brand-new 2026 Ford Explorer ST (3.0L EcoBoost) suffered a sudden, catastrophic engine failure while driving, causing an immediate and dangerous loss of motive power. Prior to the failure, the engine experienced severe misfires. Following manufacturer Technical Service Bulletin (TSB) guidance regarding EcoBoost engine misfires, a step-colder spark plug heat range (NGK LTR7IX-11) was utilized to remedy pre-ignition. Ford Motor Company has denied warranty coverage for this catastrophic powertrain failure, falsely claiming the TSB-compliant heat-range plugs caused the destruction. The sudden loss of engine power poses an immediate safety hazard on public roads. I request an investigation into 2025-2026 Ford 3.0L EcoBoost spark plug issues, pre-ignition failures, and unfair warranty denials leaving dangerous vehicles unresolved."