The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift from second to third gear without first depressing the brake pedal. The failure was recurring. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
2022 Ford F-150 Hybrid transmission complaints
Page 2 of 4: complaints 11 to 40 of 79, newest first, as owners wrote them.
Highway Incident: While traveling at highway speeds, a sudden evasive braking maneuver caused the truck to drop power. Upon attempting to re-accelerate, the throttle pedal went to the floor with zero response, and the vehicle continued to decelerate on an active highway. Multiple trailing vehicles had to make emergency maneuvers to swerve around the decelerating truck to avoid a high-speed, rear-end collision. Subsequent Incidents: The vehicle repeatedly forces an uncommanded speed limit of 11 mph while attempting to accelerate from a complete stop or merge from stop signs. This severe lack of predictable acceleration creates an immediate risk of being T-boned or rear-ended by cross-traffic, making the vehicle entirely unsafe to operate in normal traffic conditions. An authorized Ford dealership has confirmed the underlying failure of the hybrid system. They kept the vehicle for approximately one month to replace the entire hybrid drive unit. Following that repair, the vehicle was returned to the dealer a second time, where technicians confirmed a software communication failure between the electric and gas systems, attempting to resolve it by flashing/reprogramming the ECU. The vehicle’s hybrid system and software have been extensively inspected and worked on by manufacturer-certified technicians at an authorized Ford dealership. It has not been inspected by police or insurance, as no physical collision has occurred yet. No warning lamps or messages.
In the second year of ownership I noticed that occasionally I would get no throttle response from the gas pedal when trying to accelerate. After several occurrences I began to pay close attention as to when this was occurring. I found that this occurs mostly, not exclusively, when I am slowing the vehicle to a near stop, not a full stop and then accelerating to continue, like slowing to round a corner on a green light and getting into traffic. For example, I was exiting a Home Depot parking lot, the driveway exits to the roadway. As I approached the driveway to enter the roadway I slowed, preparing to stop. Seeing no traffic on the roadway I then pushed the accelerator to enter the roadway. The pedal was dead, I got absolutely no acceleration. I pushed the pedal down slowly, nothing. I pushed the pedal to the floor, nothing. The truck rolled out onto the road, I coasted to the side of the road. Had there been traffic I'd have been hit. This has happened 20 times in two years and 80K miles. The most recent event was this week with my wife present, very scary, dead pedal, not throttle response. If you research "Dead Pedal" on GOOGLE, you will get the following response: The "dead pedal" in the Ford F-150 PowerBoost—a dangerous lag or total loss of throttle response—is a widely reported issue, particularly when accelerating from low speeds, turning, or right after starting. [1, 2, 3] The cause can range from a software glitch to transmission issues or failing sensors. Ford said there was a TSB, however the work performed had no effect on the dead pedal on my truck. Invoice attached from March 2026, it just occurred again this week. I am going to trade the vehicle in but I doubt that Ford will disclose this flaw to the next buyer, it will be their's to discover, hopefully not by "accident". I am going to trade this vehicle in and I'm sure the new buyer will have no idea of this potentially deadly flaw.
I just started the truck, put it in gear, and began driving slowly through the parking lot. The gas pedal was unresponsive—even when pressed all the way to the floor, the truck would not accelerate or move. This has happened multiple times, both while rolling slowly and sometimes from a complete stop. It occurs intermittently.
I was driving down the road and heard a loud clunking noise. Then I had lost power and the rear wheels were spinning out of control. There was a grinding/spinning/whirring noise coming from beneath the vehicle, sounded like from behind. I was fortunately able to regain control of the vehicle by shifting it into 4WD and avoided an accident. I brought the Vehicle to Gaudin Ford for repair and was informed it was a recalled part failure recall number 23S65. I had previously requested the recall repairs to be performed during routine maintenance, but was informed parts were not available. At this time, I've been 6 weeks without my truck and there is no end in site. It was insinuated that they might not even be making this part anymore, but the Ford recall center was unable to confirm or refute this. In the interim, I do not have a suitable replacement. I have been provided a small vehicle as a loaner, but I am unable to use this to drive >50 mile radius, I can't leave the state, can't loan it to my children, can't tow or haul. All the things I need my truck for, I'm unable to do. Either, I need access to a rental with similar capability to my truck without all the restrictions, or fix the truck in a timely manner, or provide me a suitable loaner without all the restrictions, or buy back my truck, or something. Instead I feel like I'm being held hostage by a company who is refusing to fulfill the recall responsibility in a timely and suitable manner. I have contacted the dealer, Ford customer service, and the Ford recall center on numerous occasions and have been told that other than getting an update when the part is available, there's nothing else they can do. The Ford case number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Ford F-150. The contact received notifications of the federal safety agency Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 23V896000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving at various undisclosed speeds, the vehicle made an abnormal clicking sound. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 33,000. Parts distribution disconnect for the federal safety agency Campaign Number: 23V896000(Power Train). VIN tool confirms parts not available for the federal safety agency Campaign Number: 25V455000 (Fuel System, Gasoline).
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated, and the contact heard an abnormal sound. The contact stated that the transmission upshifted from third gear into fifth gear. The contact stated that occasionally while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. In addition, the low-voltage battery and check engine warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed hybrid EV battery pack. The contact was informed that the hybrid EV battery pack needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was taken to several dealers due to the persistent failure and the hybrid EV battery pack was replaced twice. The failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 52,000.
On Sunday, [XXX], my truck spontaneously burst into flames while parked in my front yard. I had just returned from doing a number of errands. The truck had been running fine with no indications of a problem. I was outside tending to my smoker when I heard a sort of popping/crackling noise. I looked up at my truck approximately 40 feet away and saw flames shooting out from the engine bay through the hood gaps. I called 911 and attempted to douse the flames with a powder fire extinguisher with no luck. By the time the fire department arrived 15 minutes later or so, the truck was fully involved and burnt to the frame. I didn't smell gasoline during the initial startup, but a strong smell of burning wires. The concerns are of course for my safety and that of my family. It was just luck that the truck was parked in the front yard rather than next to my house where it's normally parked. We were have a sidewalk put in and thus my normal parking space wasn't available. I could've been driving at the time and with the speed of this fire, I'm not confident I would've been able to get out. The truck has been seen by the insurance company and is being towed out of my yard sometime today May 29th, 2025. I don't know where it will towed to. I have pictures and videos detailing the fire and it's progression. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while the vehicle was stationary or down-shifting, there was a clicking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that while depressing the brake pedal there was a clicking sound coming from the rear-end of the vehicle. The vehicle was taken to a dealer and was diagnosed, and a repair was performed on the axle shaft and bolt assembly. Additionally, the rear-end of the vehicle was rebuilt. The contact stated that the failure re-occurred four months after the repair and the vehicle was repaired. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
today is March 13, 2025. Ford Motor Co promised to make parts available to repair this truck's axle as part of Manufacturer Recall 23S65 (the federal safety agency Recall Number23V896) by this month, March 2025. With 17 days left in the month, I have received no information regarding any possible future repair. Please push Ford to make good on their promise.
The manufacturer has failed to remedy this safety recall for my F-150 vehicle in a timely manner. Ford initially identified the axle bolt fault as Customer Satisfaction Program 22B34 on Feb. 14, 2023 to a limited range of vehicles but then expanded the action as a recall notification 23S65 on Dec. 22, 2023 covering all 2021-2023 trucks with their "Trailer Tow Max Duty package". Based on these dates, Ford has had over 2 years to engineer a solution to this safety recall but has not done so.
1. Transmission. Auxiliary transmission fluid pump. 2. Yes. 3. No. 4. No. 5. No. Stopped at a traffic light, first inline near crosswalk. For no apparent reason, the vehicle jumped forward without any input from myself. Thought I was rear ended by someone behind me. Luckily, I always have my left foot on the brake pedal when stopped and was able to apply additional pressure to keep the vehicle from moving forward. This is a new to me, used vehicle. After doing research I see that this is an ongoing problem for the 2021 to present Ford F 150 PowerBoost, hybrid, trucks. Hopefully a safety recall will be issued.
The contact owns a 2022 Ford F-150. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear axle bolt was faulty, and the rear axles needed to be replaced. The contact received notification of the federal safety agency Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle remained at the residence and had not been driven since. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
When at a signal light with the brake pushed, we are experiencing an issue where the whole vehicle will unexpectedly lurch forward as if hit from behind after coming to a stop. This could possibly result in the truck hitting the vehicle in front of you if you are in tight traffic. Our local dealer inspected but could not find a solution.
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving out of the driveway, the vehicle jolted with a thud. The contact was able to be reversed. There was no warning light illuminated. The vehicle was then taken to the dealer for tire replacement and the contact was informed that the axle bolts on the driver’s and passenger’s side of the vehicle had fractured. The contact was informed that the axle bolts needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Two times the wheel end hub bolt on my left rear axle broke off. The first time the car was under warranty before the recall and the dealer provided a car for me to use while the truck was in the shop. This past week no vehicle or rental car was provided. The repair will take over one week to be completed. Since this is an ongoing problem without the final repair and parts until next year, Ford should be required to provide a vehicle to the customer.
PASSENGER SIDE REAR AXLE BOLT BROKE. Ford says the broken bolt could result in loss of drive power putting drivers or others at risk. Local Ford dealer confirmed axle failure and asked me to not drive the vehicle until they could get a replacement axle assembly installed which could take 1-4 weeks. There were no warning lamps or messages. I thought I could hear an unusual sound from the rear of the vehicle. The unusual sound occurred at around 57000 miles on the odometer.
The contact owns a 2022 Ford F-150. The contact stated while driving 65 MPH at midnight, there was an abnormally loud grinding and clunking sound coming from the rear of the vehicle. The contact was able to veer to the side of the road. The contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was towed to the nearest dealer, where it was diagnosed that the rear axle hub bolt had fractured, causing the rear axle to be damaged. The dealer determined that the rear axle assembly and the rear axle hub bolt needed to be replaced. Additionally, the dealer determined that the failure was related to the federal safety agency Campaign Number: 23V896000(Power Train); however, the part to do the recall repair was not yet available. The dealer sent a diagnostic report to the manufacturer and ordered the same parts for the repair. The vehicle was not repaired. The contact notified the manufacturer of the failure and a case was opened. The failure mileage was approximately 52,000.
When traveling at low speeds, 10-15 mph, and coasting (no accelerator input) then pressing the accelerator there is no response. The engine will not rev up and the truck will not accelerate for a good 6-8 seconds. It happens usually in parking lots or when making low speed turns onto street intersections or pulling out of driveways. This is dangerous, as pulling in front of traffic then having no acceleration for several seconds could cause a rear-ending accident. It also happens often when going over steep small speed bumps in the parking garage at my office. It's very annoying and in some situations very dangerous. This has been happening since I bought the truck in January 2023. It is now Sept 2024.
My vehicle lurches forward at low speeds which presents a collision risk. The check engine light illuminated and I received the following alert in the FordPass app: The powertrain control system has detected the transmission fluid auxiliary pump motor did not come on when commanded. The vehicle’s Start/Stop feature may not be active when this condition is present.
I was driving on the busiest section of interstate in my city which goes up a bit of an incline. I was in the left lane. As I was going up the incline, the RPMs on my truck jumped way up and then I lost all power. My dash lit up with a red message saying "STOP SAFELY NOW" and I had no propulsion at all. There is no shoulder on the left side of this interstate and very little shoulder on the right. I had to whip over across 2 lines with zero power while I was losing speed, almost getting run into by 2 separate tractor trailers who both had to slam on their brakes and honk at me. I made it to a tiny section of shoulder up against a large retaining wall. It was so tight that the only way I could get out of my truck safely was through the passenger door, and then it would only open halfway before hitting the wall. Thankfully, our state's DOT emergency vehicle showed up about 15 minutes later to help mitigate traffic. I had to have the truck towed and it is now in the shop. Ford has known about the issues with the CDF drums in these trucks for a long time and have an associated TSB for it: 24-2176. It's a transmission issue, and there is already a class action lawsuit against Ford over the 10R80 transmission. This is the most dangerous situation I have ever been put into in my decades of driving. Ford is negligent in this by acknowledging that there are potentially catastrophic issues with their transmissions and doing nothing to remedy them on their dime. Over the months prior to this, I had minor issues in 8th, 9th, and 10th gear where occasionally the transmission felt like it "slipped" slightly. A service engine warning would pop up, but it would go away after the truck was restarted and the issue wouldn't pop up again for weeks. The Ford service people back in February claimed they had fixed it when I took it in by reprogramming a module.
The contact owns a 2022 Ford F-150. The contact stated while driving at various speeds, there was an abnormal sound coming from the transmission. The contact stated that the vehicle independently switched gear and would occasionally roll away. No warning light was illuminated. The vehicle was taken to a local dealer where the transmission was repaired, and other unknown repairs were performed; however, the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Reduce power warning, instrument cluster is black, extremely loud pulse noise from radio that can not be turned off , catalytic converter issue ( ck engine light ) stalled in traffic. and horrible fuel mileage. Nothing resolved from the dealer.
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Clicking noise began at 32,000 miles. Heard when brakes applied, then heard again when accelerating from a stop. Dealership needed the truck 4 different times to diagnose the problem. Entire differential needs to be replaced
The contact owns a 2022 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed and towing a camper, the vehicle made a shuddering sound and failed to accelerate while depressing the accelerator pedal. The contact was unsure what warning lights were illuminated. The vehicle was towed to the dealer and the contact was informed that there was a recall related to the failure. The dealer replaced the rear axle hub and seals. The contact stated on another occasion while driving at an undisclosed speed, unknown warning lights illuminated, and the vehicle was taken to the dealer for diagnostic testing. The dealer replaced the rear wheel speed sensor. The vehicle was returned to the contact, and the contact stated that the vehicle failed to drive or reverse as needed. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the failure was related to the recall. The vehicle was not repaired, and the contact stated that the warranty was used to repair the vehicle two times to repair the rear axle; however, the failure persisted. The manufacturer was made aware of the issue. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Vehicle's engine will not start. When attempting to start, it will turn on all usual electrical components, but will immediately show an warning message to "Stop Safely Now" along with an engine light of a red outlined truck with exclamation mark. Followed by a message of accessory mode on, however the engine will not start with no access to power steering or shifting gears. Normal attempts to jump start or charge the battery will not work. All fuses and harness connections appear to be normal. After researching Ford community forums, this appears to be a common complaint in the Powerboost Hybrid 2021-2022 Ford F-150s. Extremely inconvenient as this situation has left us stranded several hours from home with no reasonable solution other than to tow to a dealership. We hope our message helps encourage Ford Motor to continue researching the issue and come with a reasonable solution for all effected.
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