Jan 9, 2024 Aprox 465 miles Powertrain malfunction/ reduced power (15 miles per hour) Vehicle was on the dealer shop for 8 days...at the time of returm 9f the car they told me that the issue was fixed
2023 Ford F-150 Lightning Bev driver assistance complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
I was driving in traffic on the 405 and the collision avoidance system activated and slammed on the brakes bringing the vehicle to a screeching halt on freeway. I was nearly rear ended. The vehicle displayed "front camera fault" and :collision avoidance no available" on the dash for a few minutes. No error codes were found in the computer. I also have "one pedal drive" faults that cause the vehicle to roll when I remove my foot from the accelerator. It should stop, but intermittently keeps going. This is the second ford lightning I've had with that problem and many others. Ford bought the first one back under the ca lemin law. Galpin ford has found no cause for the collision avoidance failure and no cause for the one pedal drive faults. Error codes are not being stored in the computer system. Fords answer was to try to give me the vehicle back without repairs because they say they can't replicate the problem. After the problems with the first truck I photograph all errors on dash. Despite my pictures they are unable to make repairs. I have applied to get this second lightning bough back under the ca lemon laws as well. I have found many other instances of owners reporting these same or similar problems in forums.
The Sync 4 main display reboots very often. It has occurred over 30 times in 10k miles. I am considering this a safety issue as it often happens shortly after startup of the vehicle, and prevents the backup cameras from functioning. In fact, it has rebooted the screen while I was reversing probably five times. Ford has had numerous software updates and yet this problem remains endemic across multiple owners that I have spoken to.
When reversing, the center screen that contains the backup camera freezes, with no indication it has stopped functioning. This leads to a situation where you are seeing a camera image that is not related to the actual view behind you. This can cause crashes and pedestrian hazards if you do not realize the screen has broken. Attached photos show what the camera was showing and what the actual situation was. The only solution to getting the cameras to function again is by a full reset of the center screen.
The vehicle's message center reported multiple system failures while driving 70 MPH on a two lane Montana highway. The steering assist failure caused the wheel to jerk left/right before locking up. It took all the strength I had to keep the vehicle from exiting the roadway. If someone else was driving they would not have likely been as fortunate. The vehicle is now parked inside while I wait to hear from Ford. The local dealer won't look at the truck until the middle of next month. The truck has about 1500 miles.
We were in a low speed situation. A car 2 cars in front of us was signaling a right hand turn. We began to slow down from approximately 25 mph to 5-7 mph. The car turning right stop short of completing their turn, the car immediately in front of us came to a complete stop. We were only traveling 5 - 7 mph behind and had plenty of room to stop. I depressed the brake further (we were already slowing due to turning vehicle) but the truck did not slow at which point I depressed the brake pedal as hard as I could. The truck did not slow at all in this time (no brake locking, no skid marks). We only came to a stop when we hit the stopped vehicle in front of us. Additionally, this vehicle has advanced safety features (forward collision warning and active braking assist) -- none of these features triggered. I have lost all faith in this vehicles ability given the situation. I contacted Ford customer service, they referred me to their Office of General Counsel and said to expect a response in 45 - 60 days. That is unacceptable to me -- I have a very expensive vehicle that I cannot drive as I do not trust it. I want to understand why all these systems failed, have them as well as my vehicle fixed or the vehicle bought back from me. I cannot wait 60 days for resolution.
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