The rear light bar in the tailgate that also includes my back up lights is defective. The light bar was defective at delivery of vehicle and this is the second time this light bar has been deemed defective by a Ford Dealership Service Department. The first repair on this defect was covered under a recall. This issue is a safety concern as it causes the rear light bar to flicker on and off and it has disabled the back up lights. There was no warning lights or alerts, I was pulled over by law enforcement and given a verbal warning to resolve the issue. The vehicle is currently at Red McCombs Ford in San Antonio, TX and Ford is denying any issue with the vehicle.
2023 Ford F-150 Lightning Bev lights complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Rear tailgate light bar has multiple cracks
The rear light bar was replaced under warranty safety recall 23S30 on 10/19/2023. Subsequently the “new” light bar developed water in it and after a period of a month of flickering and partial illumination is fully out causing a safety issue with limited rear tail lights and reverse lights.
The contact owns a 2023 Ford F-150. The contact stated while the vehicle was parked, the contact discovered that the rear taillights were inoperative, and the taillight housings were full of water. No warning lights were illuminated. The vehicle was taken to a dealer and was repaired under an undisclosed recall; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 9,729.
The part they replace the rear light bar that you have a recall for also fails in the exact same manner causing my reverse lights to stay on while driving.
The contact owns a 2023 Ford F-150. The contact stated that while the vehicle was parked, the contact became aware that the rear lights on the vehicle were inoperable. The contact stated that the rear lights failed to function properly while attempting to reverse. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear light bar had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The rear lightbar was replaced under a safety recall with a defective part. The replacement started flickering after 4 months and the reverse lights would strobe due to moisture. The dealership inspected and determined it was defective,not damaged and Ford has agreed to pay 60 percent only. Safety recall 23s30
Driver's side tail light has moisture within the housing and intermittently fails to work. This is a similar issue to the light bar across the tailgate that was recalled and repaired, but Ford has no open recall on the tail lights. Dealership estimated a $3000 repair with no admission of manufacturer's defect. Obviously a non functioning tail light/turn signal is a safety risk and also opens the driver to being stopped/ticketed/fined.
Tailgate light bar was replaced under safety recall due to concern of moisture getting into housing. Replacement bar now shows signs of water in light bar after rain storm. Both red and reverse lights are flickering.
Bought an electric truck in May of 2023 that is frequently malfunctioning while on the road. Turn signals and hazard lights becoming unusable. Gauges w/ speed are turning off and on while driving. All safety features become disabled. Video of multiple occurrences are available and have been submitted to ford. Would someone please help me and atleast reach out to see the videos of what this truck is doing. I have extensive documentation of my attempts to get this vehicle repaired or off the roads through the BEV specialist. My emails are ignored and my phone calls are put in endless loops before being hung up on. I have been trying for 6 months to get them to make my truck safe. I’m scared me and my family or possibly other motorist are going to be hurt if this situation is not fixed. I know I shouldn’t keep driving it but I have to get to work. Purchased an extended warranty for thousands of dollars but after taking to 3 dealerships multiple times a piece no repairs to the computer have been made and they literally have documented they are trying a temporary method for “testing” out unproven “wire overlayment” to bypass an issue with a harness bc they dont want to “condemn” an expensive module on the truck. The computers that control this electric vehicle are failing and I’m scared what is going to happen when if completely goes out while I’m driving at 70 on the interstate. If someone would please look at the service transcripts, my emails to ford, and videos of this vehicle malfunctioning I would be sincerely grateful and appreciate any guidance.
Problem with instrument panel, instrument display, dashboard. When turning on the vehicle, it does not present any information, black screen with a faint Light on the edge. I turn on, turn off and drive the vehicle and the information does not return. The main screen of the center works normal, the vehicle does everything normal, even heard.
Instrument cluster is freezing. No listed speed or any vehicle driving information while the vehicle is moving.
The headlamps flicker when the steering wheel is turned at speeds of 1-45 miles per hour. The dealership claims that a software update will fix it, though the issue seems to be with the integrated circuits in the headlamp assembly. The issue has gotten worse over the last 3-4 months.
In this vehicle the instrument panel is an electronic display. This display did not show any controls, speedometer, mileage, warning lights, etc. It was black, with only the backlight on. This morning (Jan 10) on my way to work I noticed my instrument panel was not working. The screen was completely black instead of displaying the normal information (charge level, speed, etc).
We were driving down the road and the cluster screen went completely black. We couldn’t tell what speed we were going or any other information that gets displayed there. This is a very hazardous problem that should be looked into further.
When the vehicle starts up, the adaptive headlights center themselves for driving. They move left right and back to center. This takes about 2 seconds. My right headlight functions normally, but the left does not. The left headlight takes about 15 seconds to move all the way left and does not center itself but rather goes all the way to the right and remains there. As a result, driving down the road at night, the left side of the road is not as illuminated as the right. This should be considered a safety hazard.
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