Tl* the contact owns a 1998 ford f-150. The contact stated that while driving approximately 25 MPH, an abnormal noise was exhibited from outside of the vehicle. The contact later noticed that the driver's side fuel tank strap was fractured due to rust corrosion. In 2011, the vehicle was repaired under the federal safety agency campaign id number 11v385000 (fuel system, gasoline); however, the failure recurred. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage was 173,000.
1998 Ford F-150 fuel system complaints
Page 2 of 8: complaints 11 to 40 of 201, newest first, as owners wrote them.
Was driving and fuel tank fall off and hit the ground, putting holes into the gas tank. My daughter researched recall's and found out there was one on the fuel straps that caused them to break. Ford will not approfve paying for and fixing my gas tank, which I feel should be done because it was their fault that the fuel straps were bad and I never got a recall. Am 79 years old on social security and they want $700 to fix gas tank. If their strap wouldn't have been defective this wouldn't have happen and luckley it didn't exposed and kill me and my passenger. Just seems very unfair that they don't cover the whole thing. You do have permission to contact my daughter at the evening phone number.
Ford replaced the straps on gas tank but not the tank which is rusty from the defective straps. The only rust on the tank is where the straps are. It started seeping a very small amount of gas at that point after they replaced the straps.
Tl* the contact owns a 1998 ford f-150. The contact stated that while inspecting the vehicle, he noticed that the retaining clips that supported the front and rear leaf springs were missing. There was a recall associated with the federal safety agency campaign id number 98v161000 (fuel system, gasoline, suspension). The recall expired. The vehicle had not been repaired. The manufacturer was notified of the defect. The approximate failure mileage was 140,000.
Tl* the contact owns a 1998 ford f-150. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number:11v385000 (fuel system, gasoline:storage:tank assembly:mounting) however, the dealer stated that the repairs could not be performed because of a failure with the fuel straps. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and the current mileages were 185,000.
Tl* the contact owns a 1998 ford f-150. While parked the contact noticed a fuel leak coming from the fuel tank. The contact inspected the fuel tank and noticed it fractured due to corrosion on the fuel straps. The vehicle was taken to an independent mechanic. The mechanic replaced the fuel straps and repaired the fractured fuel tank. The mechanic stated the damage to the tank was severe and he could not guarantee the fuel tank would not leak again. After the vehicle was repaired the federal safety agency recall campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) was opened. Approximately two years after the repair the contact noticed a fuel leak. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the fuel tank would not be replaced because it had not completely detached from the vehicle. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 180,000.
Tl* the contact owns a 1998 ford f-150. While driving approximately 40 MPH, the contact heard a grinding noise from under the vehicle. The contact stopped the vehicle and noticed that the fuel tank was detached from the vehicle. The vehicle was towed to an independent mechanic and the contact was advised that the fuel tank and fuel tank straps would have to be replaced. The vehicle was found to be included in the recall associated with the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer was made aware of the failure and stated that they would not cover the repairs performed on the vehicle because it was not taken to an authorized dealer for the recall repairs. The vehicle was repaired. The approximate failure mileage was 150,000. Updated 6/12/12 *cn updated 06/21/12.
Tl* the contact owns a 1998 ford f-150. The contact stated that the vehicle was equipped with a dual fuel tank. After refueling, the front fuel tank would overflow and cause the fuel to leak out of the filler cap and onto the ground. The failure was related to a faulty fuel tank selector valve. The contact referenced the federal safety agency campaign id number: 91v146000 (fuel system, gasoline: storage: auxillary tank: selector devices) but was advised that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 199,500.
Consumer writes in regards to 1998 ford f-150 truck and safety repairs *tgw the consumer was denied reimbursement for the repair cost he incurred. Ford stated the repair was completed after the eligibility date of the refund reimbursement plan. *jb updated 01/22/13
Tl* the contact owns a 1998 ford f-150. While having the vehicle repaired under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) the contact was informed that the fuel tank had began to leak were the straps were replaced and needed to be repaired. The contact was informed that the fuel tank would not be repaired under the recall. The current and the failure mileages were 118,000.
Tl* the contact owns a 1998 ford f150. The contact stated that there was a dragging noise heard from under the vehicle. The contact inspected the vehicle and found that the fuel tank was separated and dragging on the ground, leaking fluid. The vehicle was taken to the dealer where the failure was located at the fuel tank strap, which was corroded and causing the fuel tank to separate. The dealer replaced the fuel tank and the straps. The manufacturer was contacted and denied assistance with the fuel tank replacement, because the fuel tank was not included in the federal safety agency campaign id number: 11v385000 fuel system (gasoline: storage: tank assembly: mounting). The failure mileage was 200,000 and the current mileage was 220,000.
Tl* the contact owns a 1998 ford f-150. The contact noticed that there was a very strong fuel odor coming from the fuel tank. The contact also received the recall notice associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to the dealer and the dealer was made aware of the fuel odor.the dealer stated that they would only repair the fuel tank straps and not the fuel tank because the fuel tank was not included in the recall. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 136,000.
Tl* the contact owns a 1998 ford f-150. The contact stated after receiving the federal safety agency recall campaign number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and having the vehicle diagnosed they advised him that the fuel tank began to leak and they were not going to replace it. The vehicle two straps were repaired but not the fuel tank. The manufacturer was contacted and they offered no assistance. The failure and current mileage was unknown. The VIN was unavailable.
Tl* the contact owns a 1998 ford f150. The contact stated that the fuel tank had a leak due to corroded straps. The fuel tank and the corroded fuel tank straps were replaced. The VIN was not available. The failure mileage was 104,000 and the current mileage was 105,000.
Tl* the contact owns a 1998 ford f-150. The contact was driving approximately 25 MPH when a loud noise was heard from outside the vehicle. After pulling over he noticed that the fuel tank was fractured and detached from the vehicle. Approximately nine gallons of gasoline was spilled and caused a minor fire, but the fire was quickly extinguished. The vehicle was then towed to an independent mechanic where they advised the contact that the fuel tank fractured due to the corrosion of both fuel straps. The fuel tank, straps and other unknown components were repaired. The contact later received notification of the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was contacted to seek reimbursement and a claim was filed. The failure mileage was approximately 151,181.
The brackets that hold the fuel tank straps have rusted along with the straps to the point that the tank may fall off. I believe that this is the same problem that caused the failure of the straps rusting through. This can create a fire even after the straps have been replaced because the whole structure of the fuel tank support system is failing.
On 8/22/2011 the fuel tank fell completely out of my 1998 f-150 truck due to the fuel tank straps breaking. The fuel tank and straps had to be replaced because the tank ruptured when it was dragging the road underneath my truck before I could come to a complete stop. The emergency repairs were made by myself and during this process I also noticed that the fuel tank vapor pressure sensor had broke as well during the incident. The sensor was priced at the local ford dealer for $102.00 but this part has not been replaced and I am currently operating my vehicle without this safety device. I have received an official safety recall notice 11s21 from the ford motor company for this exact issue and the recall has been performed to my vehicle even though the parts were brand new. I have also received reimbursement from a local ford dealer (donley ford of shelby, oh) for the fuel tank and the straps. The dealer would not replace the sensor because they did not get authorization from ford to do so. I have contacted ford customer care and spoke with a supervisor named [xxx]. He informed me that ford is not liable for the sensor since there is no way to determine if it had been replaced prior to this incident. I purchased the truck when it was approximately 1 year old and this part has never been replaced. A complaint # 8802723 was filed with eastern michigan better business bureau asking for ford to replace the sensor, but they were not able to help me and have closed the complaint. Ford's reason for not replacing the part was because I did the repairs myself. I feel ford is liable for the part and should supply me with a replacement part. I would greatly appreciate your assistance in convincing ford that they are responsible for the part since is was broke as the result of a known recall issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 1998 ford f150. The contact stated that corrosion from the fuel tank straps caused a leakage in the fuel tank. The vehicle was taken to the dealer who contacted the manufacturer for approval in repairing the vehicle. The manufacturer stated that there were no recalls for the repair and offered no other assistance. The failure mileage was 160,000.
1998 ford f-150. Consumer writes in regards to recall notice related to faulty bands holding the gas tank *tgw when the consumer contacted the dealer to make an appointment, he was informed there were no parts available.
1998 ford f-150. Consumer writes in regards to recall notice and problem with charging system *tgw the consumer stated after having the fuel straps replaced at the dealer under the recall, a few days later, he began to smell gas. When he looked under the vehicle, he discovered the fuel tank was leaking gas around the rear fuel tank strap, that was just replaced days before. The consumer returned to the dealer and explained to them, the fuel tank was not leaking when he first brought the truck to them. The dealer stated they were not responsible.
Tl* the contact owns a 1998 ford f-150. The contact stated that the fuel tank had become damaged as a result of corroded straps. The vehicle was taken to the dealer who verified the failure and stated that the fuel tank needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and the current mileage was 104,000.
Tl* the contact owns a 1998 ford f150. The contact stated that the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The dealer made repairs to the vehicle but shortly after, the vehicle began to experience a failure in which fuel would leak when refueling. The dealer informed the contact that they were not responsible for the failure and that she would have to pay to repair the fuel tubing and the fuel tank. The manufacturer was notified who advised that unless they saw the leak from the straps that they would not pay for the repairs. The failure mileage was 250,000. Updated 11/03/11. *jb updated 11/14/11 *bf there was a slight leak noticed at fueling and the contact noticed one of the fuel tank straps had broken off and the fuel tank was tilted down. The dealer replaced the fuel tank straps to the vehicle. But, immediately after, fuel began to spray onto the ground when attempting to refuel. The dealer explained it was clearly related to the failure repairs as identified by the recall hotline and than many customers were experiencing the problem. The dealer explained that the hotline approved the repairs and tank replacement for some and then arbitrarily not for others. The recall hotline refused to make any repairs other than the fuel tank strap replacement. The dealer informed the contact that due to the recall refusal, he would have to pay for the repair to replace the fuel tank. The manufacturer was notified and stated that unless they saw the leak from the straps that they would not pay for the repairs. Updated 01.23.12
Tl* the contact owns a 1998 ford f-150. The contact noticed an overpowering gasoline smell around the exterior of the vehicle. After inspecting the vehicle, the contact discovered fuel dripping from the fuel tank. The contact stated that approximately 1 gallon of fuel had spilled. The fuel tank strap was corroded and had caused the fuel tank to fracture. The vehicle was included in the recall under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was made aware of the failure and advised that the fuel tank would not be covered under the recall. The vehicle was not repaired. The approximate failure mileage was 120,000. Updated 12/06/11*lj the consumer stated the tank and straps were replaced due to a rupture. Updated 12/14/11
Tl* the contact owns a 1998 ford 150. The contact stated that the vehicle was previously repaired in 2009 which consisted of the replacement of both fuel tank straps and the fuel tank. The vehicle was repaired by an independent mechanic at the owner's expense. Most recently, there was a recall pertaining to the similar defect under the federal safety agency campaign id number 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). The contact planned to take the vehicle to an authorized dealer for inspection to verify whether the recall remedy should be performed on the vehicle even though there had not been a failure. The manufacturer was made aware of the problem. The approximate failure mileage was 130,000. Updated 11/15/11*lj the consumer stated in 2009 the gas tank straps failed and caused damage to the gas tank and fuel sending unit. The current recall, only allows the fuel tank straps to be replaced. Updated 11/16/11.
Tl* the contact owns a 1998 ford f-150. The contact was driving 10 MPH when the fuel tank dropped as a result of one of the straps breaking. The contact mentioned that no fuel was spilled and after inspecting the vehicle, he realized that both straps were corroded. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall associated with the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not repaired. The failure and current mileage was 155,000.
Tl* the contact owns a 1998 ford f-150. The contact stated while the recall remedy was performed under the federal safety agency campaign id number:11v385000 (fuel system, gasoline:storage:tank assembly:mounting) the dealer confirmed there was a hole in the fuel tank. The manufacturer was contacted, but the vehicle was not repaired. The failure and current mileages were 140,000.
Tl* the contact owns a 1998 ford f-150. While inspecting the vehicle the contact noticed the fuel tank was fractured and there was a fuel leak. The contact received a recall notice under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was taken to the dealer for the recall repair where the technician stated the fuel tank straps would not be replaced because there was a fuel leak and the fuel tank was not a part of the recall for replacement. The vehicle was not repaired. The approximate failure mileage was 200,000.
7/14/2011 - my mechanic replaced rotting gas tank straps 10/3/2011 - ford dealer (after receiving recall notice on gas tank straps) applied reinforcement straps on gas tank straps. No indication given to me that these were not secured onto frame. 10/12/2011 - brought my truck into my mechanic for oil change. He noticed that the gas tank straps and reinforcement straps were not connected onto the frame on drivers side rear. 10/12/2011 - brought truck back to ford dealer to fix the safety recall that last week they had applied. I mean, it is hard to believe that a week later, and the straps failed. Was told that they only install the gas tank straps and that's it. Whether they are connected to frame or not that is rusting is not their concern and is not covered by the recall. This is preposterous. Since the same metal was probably used throughout the truck and caused the recall of the gas tank straps -- a safety recall, shouldn't they be sure to apply these to known good structure and if such structure suffers from the same problem as the gas tank straps, shouldn't that be covered? I really think ford should stand behind its products and its safety recall installations and take care of the frame that holds these rotting gas tank straps. The cause of failure is the same. Rusting frame is same rusting as the gas tank straps.
Tl* the contact owns a 1998 ford f-150. The contact stated the straps on the fuel tank were rusting. The contact believed that the recall under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) applied to the failure but the contact was advised by the manufacturer that the vehicle could not be repaired under the recall. The vehicle was not repaired. The failure and current mileage was 180,000.
Tl* the contact owns a 1998 ford f150. The contact stated that the fuel tank was rusted and corroded. The vehicle was leaking fuel after the dealer tried to repair the fuel straps but did not repair the straps due to the corrosion. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150,000.
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