Received recall from ford motor co about gas tank straps. Scheduled appointment with freedom ford 3941 admiral peary hwy ebensburg pa 15931. Went to freedom they looked at my truck told me that straps rusted frame and would need to be repaired I told to do it, that it should be covered because of premature rusting of straps. Service writer said it is not covered it would have to be sent to his mechanics house and would cost $300. I asked why it could not be done at freedom and he stated they do not do that work here. I told him I do not have the money that it should be covered. He said that they would not repair it. I left freedom and my tank fell after arriving home. I have been unable to use my truck and believe ford should pay to have this repaired.
1999 Ford F-150 fuel system complaints
Page 2 of 6: complaints 11 to 40 of 132, newest first, as owners wrote them.
Tl* the contact owns a 1999 ford f250. The contact stated that the fuel tank became detached from the vehicle while driving an unknown speed. The vehicle was towed to the dealer, who advised that the fuel tank straps were corroded and caused the fuel tank to separate. The vehicle was not repaired. The VIN was not available. The manufacturer was made aware of the failure. The approximate failure and current mileage was 210,000.
Truck was parked and pulled out of parking spot when the both fuel tanks straps failed and the the tank dropped to the ground.
Tl* the contact owns a 1999 ford f-150. The contact stated that while driving 75 MPH, the vehicle exhibited an abnormal noise. The contact was able to move off the roadway to inspect the vehicle. The contact son discovered that the fuel tank was dragging and spilled gasoline on the roadway. The vehicle was towed to the dealer where the contact was advised that the fuel strap was corroded and had become separated from the fuel tank. The manufacturer denied assistance with the fuel tank replacement. The vehicle was not repaired. The failure and the current mileage was 254,000.
Filled up tank and the front gas strap failed about one mile later in town. Gas fill tube broke off of tank and poured gas out on road, while pushing tank through gas. Pulled over in nearest parking lot because of noise of tank being pushed on pavement. Parking lot was a grocery store full of cars and people getting groceries on a snow storm night. I had to start and move the vehicle after inspection so that I did not blow up people! Moved it to the back of the lot. Snow storm saved my life and many other people. Hazmat came, police came. Huge expensive fuel spill. I had tried to get the straps replaced twice before this incident and ford did not have parts or time.
Tl* the contact owns a 1999 ford fi50. The contact stated that there was a puddle of gasoline fuel under the vehicle. The contact referenced the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for inspection. The contact was advised that the fuel tank failed therefore, the recall repair could not be performed. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 150,000.
Tl* the contact owns a 1999 ford f-150. The contact stated that while traveling 25 MPH, he heard an abnormal dragging sound from under the vehicle. The contact merged to the side of the road and noticed that the fuel tank had become detached from the vehicle. The vehicle was towed to the contact's residence where a private mechanic confirmed that the fuel tank failed. The vehicle was then towed to an authorized dealer where the contact was awaiting repairs under the federal safety agency campaign number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The dealer advised that the vehicle would not be repaired under the recall because the failure was caused by other components not mentioned in the recall. The vehicle was not repaired. The manufacturer was contacted. The failure and current mileages were 306,000.
1999 ford f-150. Consumer writes in regards to recall repairs not being completed *tgw the dealer informed the consumer that one of the two straps was completely rotted and just hanging there and not supporting anything. Therefore, the gas tank was being held in place by only one strap. The dealer stated they could not make the repairs due to the corrosion, as it had affected the frame where the gas tank attached too. The consumer stated ever since he went to the dealer, there is an odor of gas emitting from the vehicle.
Tl* the contact owns a 1999 ford f150. The contact stated that there was rust and corrosion on the fuel tank. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 117,000.
Gas tank straps eroded off-tank was dragging on ground.
I brought in my 1999 ford f150 to get an inspection and get a recall performed on the straps that hold the gas tank on. The garage had the vehicle for 6 days before they informed me that they in fact could not perform the safety upgrade because the frame of the truck has too much rust. I believe that ford motor company is responsable for not providing adequette protection fro the elements on the frames of this make/model of vehicle. I called the ford motor company and was told that they were only responsable for the gas tank straps and not the frame so they were not requiring their dealership to do the upgrades. When my best friends 1999 toyota tacoma had the same eact problem on his truck the toyota company paid to put a new frame on his truck due to a recall of the frame. The rest of my ford truck is in great condition and has around 120,000 miles on it. I have had no other issues with the truck except for the frame. Because of this issue the only real choice I have at this point is to scrap the truck and buy another vehicle.
Tl* the contact owns a 1999 ford f-150. The contacted stated that while refueling the vehicle, fuel leaked from under the vehicle abnormally. The vehicle was taken to a private mechanic. The mechanic stated that the filler neck was detached from the tank. The manufacturer was contacted and the vehicle was repaired. The failure mileage was 127,847 and the current mileage was unknown.
Tl* the contact owns a 1999 ford f-150. The contact received notification of the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repairs. During the recall repairs, the fuel tank began leaking abnormally due to corrosion of the fuel tank and straps. The manufacturer was contacted and they advised the contact that they would not replace the tank or the straps. The failure and the current mileages were approximately 208,846. Updated 01/18/2012*lj updated 02/29/12
Tl* the contact owns a 1999 ford f150. The contact stated while driving at approximately 20 MPH, the fuel tank detached from the vehicle. The vehicle was taken to the dealer who performed a diagnostic. The failure was located at the fuel tank strap frame rail, which was corroded and caused the fuel straps to corrode. The vehicle was not repaired. The failure and the current mileage was 100,000.
Tl* the contact owns a 1999 ford f-150. The contact stated while refueling the vehicle, fuel emitted from the fuel tank. The contact also stated the under carriage was corroded. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired and the VIN was unknown. The failure and current mileage was 223,000.
Tl* the contact owns a 1999 ford f-150. The contact stated that the vehicle was taken to an authorized dealer to be repaired under the recall associated with the federal safety agency campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The contact was informed that the fuel tank also leaking, but that failure was not covered under the recall. The fuel tank was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 123,800. Updated 12/14/11
Tl* the contact owns a 1999 ford f150. The contact received notification of the federal safety agency recall number: 11v385000 ( fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for repair. The dealer advised that there was a hole in the fuel tank, which needed to be replaced. The manufacturer was not notified nor was the vehicle repaired. The current and failure mileages were 157,000. The VIN was unavailable.
I received the recall notice for the fuel tank straps. The straps are bad and I also have a leak in the fuel tank . The tank is extremely rusted where the straps are on the tank. The corrosion problem with the straps appear to spread to only the part of the tank where the straps touch. Ford does not seem concerned with this problem, so I am turning to you for help and advice.
The filler tube is rusting away causing it to pour gas on the ground as you are filling the tank. They need to change these along with the straps that are rusting away. My truck is the 2nd one I know of with this problem. The dealer has said they have changed many tubes also due to rusting out.
Tl* the contact owns a 1999 ford f-150. The contact stated that while driving 10 MPH, the vehicle exhibited a strong fuel odor. The vehicle was taken to a local mechanic who performed a diagnostic that located the failure as the fuel tank being corroded and causing the fuel tank to leak. The manufacturer was contacted and a complaint was filed. In addition, the manufacturer advised that they could assist by replacing the fuel tank straps only and that the vehicle was not included in the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The vehicle was not repaired. The failure and the current mileage was 115,000.
Tl* the contact owns a 1999 ford f-150. While the vehicle was parked the contact inspected the vehicle and noticed the fuel tank was corroded. The vehicle was included in the federal safety agency recall id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The manufacturer was made aware of the failure and stated the fuel tank would not be replaced under the recall. The vehicle was not repaired. The approximate failure mileage was 69,000.
Tl* the contact owns a 1999 ford f-150. The contact received a the federal safety agency recall campaign number: 11v385000, fuel system, gasoline: storage: tank assembly: mounting. The ford recall campaign number was 11s21. He took his vehicle to the dealer to be repaired but there was a bolt that was holding the straps which was covered with rust and corroded. The dealer stated they would not repair the recall since the bolt was covered with rust. The contact was informed that the bolt repair would cost the contact $300 or they will not return his vehicle to him. The contact does not want the bolt repaired if it was not a part of the recall repair. The manufacturer was not notified of the failure. The failure mileage was 64,000.
Tl* the contact owns a 1999 ford f-150. The contact stated that there was a fuel leak in the vehicle. The vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 11v385000 (fuel system: gasoline: storage: tank: mounting) but the contact was advised that the fuel leak the contact was experiencing would not be repaired under the recall. The contact stated that the leak was caused by rust and fractured straps on the fuel tank. The contact believed the failure was a manufacturing defect and should have been added to the original recall. The failure mileage was 185,000.
Brake line is rusted could cause failure of brakes. Gas tank and supports are rusted replaced once but still all rusted. All frame underneath is rusted impossible to do repairs.
Gas leaking from back end of gas tank. Gas tank rusted through on back of tank were a plastic shield was afixed by ford. Removed plastic shield and entire end of gas tank rusted and leaking. Brushed away loose rust and multiple holes appeared and gas poured out. The plastic shield has a space between it and the tank which collects dirt/snow and road salt causing the gas tank to fail and leak. The rest of the gas tank is sound except for the straps that hold it in place. Ford has issued a recall for the straps. Ford should consider the entire gas tank for recall because of this plastic cover that cause the gas tank to fail and leak. A very serious danger of fire.
Tl* the contact owns a 1999 ford f-150. The contact received a recall notice in the mail for repairs under the federal safety agency campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). The contact took the vehicle in to be repaired and during a diagnostic test was advised that the mounting was covered with rust. The dealer and manufacturer denied the recall stating that the contact would have to purchase a new mount before the recall could be performed on the vehicle. The vehicle was not repaired. The failure and current mileage was 160,000.
Tl* the contact owns a 1999 ford f150. The contact was attempting to park the vehicle. As the brakes were applied, the brake pedal was abnormally depressed into the floorboard. After inspecting the failure he noticed corrosion and rust on the brake line and the fuel straps. The dealer was notified of the rust and informed the contact there were no recalls and offered no further assistance. The manufacturer was also notified who offered no assistance. The failure mileage was 100,000.
Tl* the contact owns a 1999 ford f150. The contact stated that while he was entering a parking space, he heard a loud sound and noticed that the fuel tank had dropped. The contact mentioned that both of the straps fractured as a result of corrosion. Also, he stated that as a temporary fix he placed two ratchet straps to hold the tank in plac. The vehicle was not taken to the dealer. The manufacturer was made aware of the problem and referred him to the dealer. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 190,000.
Tl* the contact owns a 1999 ford f-150. The contact stated that while parking, the vehicle stalled. The driver inspected the vehicle and noticed that the fuel tank had detached and approximately one half tank of fuel was spilled. The contact also mentioned that both of the straps fractured due to corrosion. The vehicle was towed to the dealer who verified the failure but did not provide an official diagnostic. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 105,000.
Vehicle is on current recall for strap securing the gas tank rusting. Not only the straps are rusting but the gas tank is also rusting. When one of my straps broke the gas tank dropped 2 ". Both straps were replaced and then gas tank started to leak. I would recommend that the gas tanks also be checked for rusting by the support straps. I had to pay for a new gas tank to get my truck back on the road safely.
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