I was driving home 3/29/2014. It was late afternoon, raining and about 45f. I had my rear defroster on for about 10 mins when the rear window exploded. It sounded like a gunshot so the first thing I did was test my brakes to make sure I could stop, then scanned the dash and no weird lights. It was when I looked in my rear view seconds later that I saw my passenger side rear window (sliding rear window with 3 sections) was shattered.
2010 Ford F-150 electrical complaints
Page 5 of 7: complaints 101 to 130 of 166, newest first, as owners wrote them.
The rear window defroster on my power sliding rear window caused the driver side rear window glass to shatter while the vehicle was warming up in my driveway. The defroster had been in operation only 2-3 minutes when a loud bang was heard while I was re-entering the vehicle. I looked for impact damage to the roof, tailgate, etc but nothing seemed unusual, and there were no other people in the vicinity. The damage was not readily visible until I returned to the vehicle in the afternoon, got in, and looked in the rear view mirror time: 4:30am weather conditions: 28 degrees, clear sky, light frost on windows, no precipitation in prior 48 hours. An auto glass installer and a body shop owner both confirmed no sign of any impact damage. A brief internet search of ford owner's forums revealed multiple owners experiencing shattered glass, melted window frames etc. When using the rear defroster on 2010 f-150 trucks with power sliding rear window. At lease four of these incidents have taken place in the past three months. (jan-mar. 2014).
I allowed my car to warm up. It was approximately 28 degrees outside. I began to drive my car. I engaged the rear defroster. Within 60 seconds I heard a loud bang, similar to a gun shot. Along with a smell of smoke. Then glass went flying towards the front of vehicle. After looking around I noticed the rear window was shattered. The rear window consists of three pieces of glass. Only the passenger (far right side) was shattered. Luckily, there was no people sitting in the back seat at the time. Took it to the ford dealership, they said the ford company has not addressed the issue. I was told numerous f150's have had similar problems. Ford refuses to cover repairs.
While driving to work last friday morning, my rear glass exploded from what looks like a faulty defroster. The electrical wiring was charred and looked melted. I thought that my vehicle had been struck by something. Ford refuses to acknowledge that there seems to be a problem with this part. I'm just glad that my children were not in the backseat area when this occurred.
I was driving on a major state route on my way to work and turned on the rear defroster. I smelled something hot and then a loud popping noise. When I looked in my rear view mirror the rear window had shattered. Contacted ford dealer and they said the vehicle was out of warranty 3 months and there was nothing they could do. I asked the dealership to contact ford to see if there were similar instances of this happening. They did not but gave me the phone number for the ford complaint office. I researched online and it seems that this has happened multiple times with this model of truck. Because the highway I drive is a major truck route it could have been very dangerous not being able to see out the rear window.
At about 4:50 am on 2/4/14 I was driving about 20 MPH in 9 degree f temperatures with the rear defrost on for about 8 min. I heard a loud pop like someone threw a rock at my truck. As I was backing into a garage to investigate the mysterious noise, I noticed the passenger side rear glass panel was completely shattered. After researching the issue I can safely say this is a manufacturing defect with the glass and rear defrost.
My f150 has a three piece rear window with the defogger.while driving I turned on the defogger. Minutes later the passenger side rear stationary window shattered. After researching the internet I found out this is a common problem with this model. I feel ford needs to address this problem by recalling and repairing the electrical system that is causing this failure. Excessive heat could cause a fire. The burden should not be on the insurance company and individual owner to bear the cost.
2010 ford f150 supercrew power rear sliding window pass side only, cracking upon turning on rear defroster after a few minutes. Temperature 15 degrees within a few minutes of leaving a store parking lot and now driving down the highway a few miles I heard a loud bang ( many others posted say it sounds like a 22 caliber shot gun ) I looked around and saw the rear pass sliding window shattered but still intact. This is the first time I had to use the rear defroster as it was snowing sleeting outside. I have had this truck for 2 years and never had to use it. Now when I get home I decide to google search this and couldn't believe how common this is. Turn out there is a problem and ford will not make it right unless you are very lucky and persistent. The heating element gets so hot that it shatters the glass. They claim glass is not covered. Its not the glass, its the heating element. I called 3 local dealers today and 2 of the three said they knew about this but ford wont offer compensation. I was told to call the insurance and file a claim. I also called ford customer care center and told them what I had learned and it was all over the ford forums and the internet. Same scenario for all of us. I am just glad that I didn't have a child in the rear pass seat and had this happen or had the glass shatter all over the child. So now I have to pay a $500.00 deductible and file a claim with my insurance carrier. Worse yet I was told today that no windows were available for 10 days. Hmm makes you wonder why?
Started the car in the morning. Turned on the rear defroster. Began to shovel the driveway and heard a loud pop from the truck. Didn't notice anything until I got in to back up and saw the rear passenger window gad shattered. Ford dealer was very familiar with the "window" problem, as they described it. Said that because the vehicle was past 50,000 miles that it was no longer under warranty. I rarely use the rear defroster. The dealer said I should take it to the local glass specialist to have it replaced. They never mentioned that it may be an electrical problem. It seems to me that a known repetitive problem should be paid for by ford. If it is an electrical problem, I may be replacing my window more than once.
On a 40 degree morning, I turned the rear defroster on to clear windows and mirrors. As I was driving my son to daycare I heard a large pop then smelled burning rubber. Looked and seen the right rear glass shattered and was it shorted out on the heating element. Took the truck to ford and since it is off warranty they told me there s nothing they can do besides charging me $1200 for replacement, very disappointed with ford. If I wanted electrical troubles I would have bought a 1990's dodge! Thanks for nothing.
Truck was outside at 11 degrees f. Started vehicle and turned on the rear defrost. Within 2 to 3 minutes the left panel(drivers side) of the 3 piece sliding rear window shattered, while stopped at a traffic light.
External temperature was ~22degrees f, had rear window defroster and heated driver seat turned on. Front defroster was on and set to highest temperature. While driving at 25 MPH, my son and I noticed a burning smell. He was seated in a booster, rear seat, passenger side. He advised that he could hear something behind him making noise. I looked back and observed smoke coming from behind the rear passenger headrest, where my son was seated. I looked forward to find a spot to pull over and then heard a loud bang. Looking back I saw the rear window was shattered on the passenger side. It is a sliding rear window with three sections, only the passenger section,directly behind my son was shattered. The glass remained in place, but shattered. I quickly pulled over, shut off the truck and removed my son. From the outside I can see the plastic lower corner melted where the passenger glass meets the center glass section. The rubber seal/molding was smoking and had melted and dripped down the back of the truck cab, between the cab and the truck bed/box. Inside there is a strong odor of burnt rubber or plastic.
I was leaving from work. I put my rear defroster on my rear sliding window. I heard a loud pop. I looked at the rear window when I arrived home. The passenger side rear sliding window was spider cracked all over. I can't believe there is no recall on this yet. Its pretty sad when you buy a fully loaded truck that costs over fifty grand, but you cant use the rear defrost because they malfunction. It's pretty obvious this is a problem...just do a search on the internet.
Warmed up car before church. Turned on front and rear defroster. Backed up, put it in drive and heard what sounded like something crashing into my roof or a gunshot. I stopped and inspected the steel body parts and could find nothing. Driving down the road I noticed in my rearview mirror that my right side of my sliding rear window had shattered. It remained in place. I took this into the dealer on monday and they fixed it saying a reed switch had malfunctioned allowing the glass to get too hot and shattering.
It was frosty out and I turned on the rear defrost. A few blocks down the road, I heard a pop and my back window broke. I have the electronic sliding rear window.
Turned on rear defroster of power sliding rear window, right side passenger section cracked into pieces. No there was no hair line crack no impact to this window. Looked at the lower heat strip in the bottom left side of this panel and sure enough there are burn marks. Now the back defroster does not work at all. Did ford stand behind their product. Absolutely not !! This is my 2nd ford truck and as soon as I get rid of this one we will being going gm. Thank goodness this is shatter proof glass and was not blown out because my daughter was in her car seat right under this.
I got in the truck this morning and left the house, turned on rear defroster, and about 3 minutes later I heard a loud "pop"! I stopped and looked around but didn't find any since it was still dark out but once the sun came out I saw my rear passenger window, right above my daughter's child seat was shattered. Luckily she was not in there. I have spoke with dealership and they have denied any knowledge of this happening, but a simple search here and on the ford forums show plenty of consumers having this problem. This should be a recall!
While I was driving I turned my rear defroster on and about 5 min later I heard a load bang, looked around to see what it was and saw the passenger portion of the rear window was completely shattered. There was no impact on the window are clue to why it shattered. So I looked online and found this to be a common issue with the 2010 f150 trucks with power rear sliders. My daughter's car seat is directly under that window! Ford denied any knowledge of this issue and insisted they were not responsible and wouldn't cover repairs. I then learned that ford has changed the wiring design for this window, a design that keeps electrical surges from over heating the defroster. My concern is that a shattering window poses a huge safety issue and ford should be held accountable for their failure to keep their customers and more importantly the children of those customers safe!
I turned on my rear window defrost, I after a few minutes I heard a sizzling and the passenger side rear window had shattered.
Vehicle stalled as if out of fuel, despite having been recently filled with gas. Fuel monitoring system (tank level gage and range computer) indicated that vehicle was using fuel at much higher rate than normal. For example, normal range of this truck when 36 gallon tank is full is approximately 570 miles. After 250 miles, gauge was showing tank out of fuel and range computer was instructing me to refuel. Refilling only required 15 gallons, indicating reduced tank storage capacity. After performing research via internet, suspected bent fuel pump mount due to failed tank purge valve. Brought vehicle to dealer for service who found stored p-1450 code which indicated a prior failure of the fuel vent purge valve. Dealer dropped the tank, removed the fuel pump assembly and verified that the mounting system for the pump assembly had been severely bent when tank collapsed under atmospheric pressure. Negative gage pressure inside of tank caused plastic fuel tank to collapse, severely bending fuel pump mounting hardware which is constructed of two 3/16" diameter steel rods. Apparently the purge valve failed and either there is no pressure relief system, or it failed. Dealer replaced pump and purge solenoid valve at owner cost of $950+. Dealer indicated that there was no liability from either dealer or manufacturer. My concerns is simple....how can the design of the fuel system allow the tank to collapse at all? My case resulted in pump hardware damage, but it seem very plausible that fuel tank damage or failure is very possible, potentially leading to spilled fuel and fire.
Tl* the contact owns a 2010 ford f150. The contact stated that while driving 65 MPH, the module failure light illuminated. The vehicle was taken to an independent mechanic for diagnosis where it was advised to the contact that the bsm module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vehicle approximate failure mileage was 44,000.
This morning I switched on my rear defroster. Outside temperature was around 50 degrees. With a few minutes I heard a loud pop. Inspecting the glass of the vehicle I found the driver's side rear window broken (spider webbed). The dealer is telling me that glass is not covered under the extended warranty.
On a ~50 degree morning, I turned on my rear defrost when my rear window (passenger side) shattered about 5 minutes after I turned it on. This is a 3 piece window as the middle is a slider on the pickup, only the passenger side broke. I was driving with no other cars around as there must be a short or faulty wiring in the rear defrost. This was not covered under warranty by ford and seems to be a common problem.
Tl* the contact owns a 2010 ford f-150. The contact stated that the instrument panel lighting and gauges would not illuminate or operate properly. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 15,600.
Tl* the contact owns a 2010 ford f-150 crew cab. The contact stated when the review defroster was activated the rear passenger side window exploded. The tempered glass shattered but did not fall into the cabin. In addition, a burning odor and smoke emitted from the rear window seal without flames being visible. The vehicle was taken to an authorized dealer for a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure and they stated that the defect was not covered in the service warranty. The approximate failure mileage was 45,800.
Filed a complaint earlier in the year about the electrical problems, and finally received a call back from the dealer. I took my 2010 ford f-150 in and it was determined the wiring harness was defective. Well great...900$ to get if fixed. Not covered under warranty. Truck will not start without it. Wow, I use to love fords... Never again will I purchase a ford of any kind. Thanks.
The driver's side seat heater quit working after my wife complained about it "getting so hot it was literally burning her legs". I took apart the seat today to replace the heating pad because I had read about this being a common problem. To my surprise my wife was not exaggerating. There were burn marks on the foam insulation around a connecting piece of the bottom seat heater. My truck is out of warranty, otherwise I probably would've just dropped it off at the dealer and never witnessed this myself.
I had my truck parked outside during a heavy snowfall day at work. I went out and started it to let it warm up and turned on the rear defrost. When I got in to leave I noticed my passenger side rear window was shattered. I had no idea what had happened, not in an area where vandalism is possible. After reading the online posts about others with this problem I realized this is exactly what happened.
2010 ford f-150. Outside temperature approximately 28 degrees. Started vehicle and turned on rear window defroster. Drove about 1 mile and was waiting alone stopped at a light. Heard very loud bang noise consistent to a crash or muffled small caliber bullet being fired. Stepped out of my vehicle to confirm I was alone on road and wasn't in an accident. (I was completely alone at 6am with no other cars in site). I noticed the right (passenger) side rear window had spider webbed and completed shattered. Rear window is 3 panes, right middle, left. Right side window that shattered was extremely hot to the touch compared to middle and left (driver) side. Contacting ford as I believe this to be a manufactures defect as it has happened to many 2010 f150s with tri rear windows.
Outside temp was 22, while warming up truck, turned on rear window defroster & within 5 minutes; the passenger side rear window shattered. *tr updated 03/27/13
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