Tl* the contact owns a 2011 ford f-150. The contact stated that the rear defroster failed to work properly. The failure caused the rear window to fog, which diminished the contact's visibility. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer stated that there were no recalls on the vehicle. The approximate failure mileage was 30,625.
2011 Ford F-150 visibility complaints
Page 5 of 6: complaints 101 to 130 of 147, newest first, as owners wrote them.
Turned on the remote start which apparently has a factory setting that the rear defrost automatically comes on. Come out to the vehicle and the passenger side rear slider is shattered.
Rear sliding window defroster stopped working and driver's side heated seat also stopped working. Prior to heated seat stopping to work, it became so hot it actually made my leg so hot it hurt. If I was wearing shorts skin would of been burnt. At the time seat and defroster stopped working I smelled wires burning. Googled these problems I saw this is a very common occurrence. Took my truck to dealership, ford will fix seat , but it will cost me $100 deductible. Rear window defroster is not covered by my extended warranty. At this time waiting to hear back from ford. There are at least 20-30 complaints on this site about rear defroster, ford needs to be held accountable for this defect.
Rear sliding glass shattered while driving. No collision or other impacts.
Tl*the contact owns a 2011 ford f-150. The contact stated that when the defroster for the rear windshield was activated, the rear windshield shattered. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 49,900.
A week or two before the incident I noticed that the light on the rear defrost button no longer turned on when the rear defrost button was pressed. I wasn't sure if the rear defrost was working or not. On the morning of the incident it was cool outside and the windows were frosty. I pressed the rear defrost button after starting the truck and it once again did not light up. I started driving to work with my two kids in the back seat. After driving a couple miles I heard a loud noise as if something had hit the truck. I looked in all the mirrors to find what had hit the truck and noticed that the passenger side of the rear window had shattered. It hadn't fallen out of the frame, but was spider-webbed throughout. When I took the truck to the dealer the service manager said he had seen 5 other 2010-2011 f-150's just this winter with the exact same issue. This should be considered a safety issue. From other complaints that I've read the window does sometimes shatter out of the frame and into the cab of the truck. If it had done so in this instance it would have fallen in the face of my 11-month old son sitting directly under it.
Rear left window spider webbed, the shattered, while defrosting, it was -4 out. The middle window, slider, and rear right are ok, but entire unit must be replaced. Outer glass now falling off inside glass ok. I think it might be a common problem as I know one other who had the same happen, but under warranty first winter. I have found many similar on internet. Does not appear to be recall. $800 repair..
My truck was parked and running. I turned on the rear defrost and noticed the light did not come on. A couple minutes later I heard a loud pop and the drivers side rear window shattered. I went to the ford dealer as I just purchased the truck on 01/16/2015. They acted like it was an isolated incident and I didn't think much of it. I then find on the internet this is an on going issue. My son was sitting in the back seat when this happened. I feel this is a vehicle defect that needs to be addressed by ford. I also feel this is a safety issue as my son could have be injured during this incident. Thank you for your attention in this matter.
Tl* the contact owns a 2011 ford f-150. The contact stated that the rear window shattered as the defroster was activated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,562. The VIN was unavailable.
We were driving home and about 10 minutes into the trip we heard a loud bang inside the car, we then noticed the rear back lit window on the passenger side had shattered. It was approximately 10 degrees out at the time, and nothing impacted the window. We were able to safely pull over and assess the damage and then tape the window so the glass would not break further and come out while driving.
Tl* the contact owns a 2011 ford f-150. The contact stated that the rear window defogger overheated and caused the wires and rear seat rubber frame to burn. The contact noticed smoke coming from the rear door and once opened, causing the rear window to shatter. The fire department was called but a report was not filed. The vehicle was taken to the dealer where the technician diagnosed that the rear window defogger system needed to be replaced. No repairs were made to the vehicle and the manufacturer was made aware of the failure. The failure mileage was 68,700.
Tl* the contact owns a 2011 ford f-150. While driving 55 MPH, a loud popping noise emitted from the rear of the vehicle. After inspecting the vehicle, the contact noticed that the rear glass shattered. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 61,000.
Used automatic starter today around 4:30pm. The temp today was in the 20s here in western maryland. While driving home I noticed the rear window passenger side panel was completely shattered. Upon inspection there was no impact area. Just the entire panel was very spider webbed. I will be contacting ford before I file an insurance claim. This is absolutely a defect with the design of these windows. Ford needs to recall these before a child gets injured from shattered glass. My kids heads are very close to this glass. I'm sure if this happened when traveling at a high speed it could cause any injury. Ford needs to step up and address this before it becomes a big lawsuit.
I was driving to the gym about 10 minutes from my house. When I got there, I put my truck in park, turned it off, gathered my things, and then heard this crazy loud popping/cracking noise. The rear passenger side window just shattered!!! I have a 2011 f-150 with a rear window defroster and power sliding rear window. This is the first winter I have lived somewhere cold and used that rear defroster, which per searching online for answers, appears to be the culprit. I also talked to a few glass companies when calling around for quotes to replace the window and they all said I'm not the first f-150 owner with the same problem. Grrr. There are a couple dozen other complaints out there too for the exact same thing for the exact same window all because of a stupid rear defroster glitch. This is ridiculous! I had the window looked at to see if something had hit it and caused it to shatter but there was no evidence of this so I'm blaming the p.o.s. Defroster. The window blew out on my way back home so there was shattered glass in the back of my bed. Only $600 to get it fixed. No big deal.. Not! Happy birthday to me! >=[ and that was the cheapest quote. I had quotes from $600-$950. Oy. This is b.s. Also, the design of this rear window is terrible when it comes to replacing it. As I have recently found out, you cannot replace the left or right rear window by themselves. If the left and/or right window shatters (because of a crappy defroster or other crappy reasons) you have to replace the entire rear window, hence the $600 bill for one broken window. It the middle window breaks you can replace that by itself but if the window on either side breaks, you are s.o.l. I called a few dealerships too to see if they could do anything. Nope. Nobody gave a hoot. Boo ford, boo. I was so happy with my truck until this. Once again, >=[
I was driving into work had put my defroster on for the back window about 15 minutes later it sounded like something hit the roof I got to work looked at the roof then noticed my back right rear passenger window was shattered it's a electric sliding window and my infants car seat is placed right in front of that window that shattered I have seen numerous complaints my brother in law has same truck and same happened to him I called ford and they are totally unwilling to help in anyway if I replace this window the same can happen and glass can hit my son cause injuries.
My passenger side rear window shattered yesterday in my 2011 f150 with $87,500 miles on it! The light on the rear defrost button has recently quit working. Anyways it was pouring rain yesterday when I left my hunting club and my windows were fogged up. I pushed the button to see if the light would magically start working and it didn't. After that I forgot about it until 3/4 of the way home when I heard a loud pop like a rock hitting the windshield. Shortly thereafter I noticed the rear glass looked like a spider web. Anyways I took it to my local dealership who is usually good about helping me out but they said ford wouldn't do anything and told me to take it to a auto glass store. The temperature out side was 47 degrees f and it was raining when it occurred.
Truck was parked in driveway on a cold 20 degree morning and when the rear defrost was activated the rear cab window cracked and spiderwebbed most likely due to the heat from a defective heating element in the defrost system.
Tl* the contact owns a 2011 ford f-150. The contact stated that the heat from the defroster caused the rear window to fracture. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 22,000. Updated 12/22/14*lj updated 9/28/2015
When I started my truck, there was a thin layer of ice on the rear window. I turned on the rear defrost, but it only stayed on for approximately 15-20 seconds, then turned off and would not turn on again. About a mile down the road I heard a very loud noise, it sounded like a large object hit the roof of the cab, I noticed a burnt rubber smell briefly, and then I noticed that the right side of rear window behind the headrest completely shattered. The window is still in place, but there are tiny shards of glass on the seat. Fortunately I did not have any passengers in the truck at that time, but that is normally where my daughter sits.
We bought 2011 ford f150 xlt supercrew cab on october 25, 2014. Last wednesday night, november 5, 2014, I was driving home with our two kids and turned on the rear window defroster. The light indicator didn't come on quickly. A minute or so later, popping noises came from the back cab and found out that rear right window was shattered (the right side of three pieces rear window power sliding system). Faulty rear window defroster might be the cause. Waiting for dealership to see if their 90 day warranty will cover windshield replacement.
This afternoon I got into my vehicle. After starting my vehicle I then proceeded to turn my rear defroster on. Once I turned my rear defroster on I heard a loud pop and then noticed that my rear window was shattered. I believe that their is a defect in the rear defroster of my 2011 ford f-150 because this same incident has happened before.
Driving down the road at 35 miles per hour, my right rear black glass shattered from the inside. My son was sitting in the back seat and thankfully he was on the opposite side. It sounded like a shot gun hit the truck. It was so loud, we pulled over and was checking each other to make sure we didn't get hit by a bullet. We soon learned it was the window that shattered for no reason. I bought this truck brand new and I keep it in great shape and spotless so it was nothing that I did wrong. I called the dealer and was told by the service manager that there was nothing he could do and I was out of warranty so this is not covered. It should be a recall because it could have caused serious injury to someone in the back seat since glass particles were falling out of the glass. The part is $667.00 and it has to be replaced out of my pocket. I am very upset after reading the internet of how many people this has happened to with their ford trucks.
Rear defroster would not work. 5 minutes later it came on for just a second and all of a sudden there was a loud bang and the window on the right side of the rear next to the slider shattered. After doing more research, I discovered that is has happened before on the 2011 fords but there hasn't been any recall. This is dangerous. Thank you
We started having issues with the rear defroster not working on the power sliding rear window. After a short period of time after pushing button to power the rear defrost smoke was noticeable coming from the lower part of the rear window on the passenger side of the cab. I then pushed the rear defrost button to turn off the power looked back into the rear view mirror to see if the smoke would stop and saw the window fracture as I was looking at it.
Driving to work on a crisp fall morning in october 2014, I put the rear window defogger on. About 10 minutes later, I heard a loud pop that sounded like one of my windows had been shot out. I stopped to investigate and discovered that my right rear window had shattered (spider-like cracks throughout though still intact). I understand that this has occurred on scores of ford f-150s. Luckily I was only driving 35 as any faster and I might have lost control due to the fright. When is the federal safety agency going to do something about this? Or do about a dozen people have to die first before any action is taken?
It was a cold morning in michgan and I turned on the rear defroster and started to work about 4 blocks from my house I heard what sounded like a gun shot. I could not see anything wrong at the time as it was dark. I proceeded to work as normal and when I came out to go home I noticed that the right rear glass in the rear window was shattered. There was shatter glass in the passenger seat thank goodness my son wasn't setting there like normal. I contacted the dealer and he said it was not covered under warranty and it would be 1200.00 to fix. I have taped it up with a piece of plexiglass and am arguing with ford. I researched on-line and found numerous complaints and decided to report to you.
I was driving down the road and all of a sudden heard a loud pop, looked in my rearview mirror and the rear window on the passenger side of the truck was shattered. The rear defroster was on upon the time of this happening, but it was not on for more than 5 minutes.
The passenger (ps) section of the rear window shattered without warning & without any external damage to the window. There was a slight frost on the windows & the vehicle was started and the rear window defroster button was depressed and would not activate. As the vehicle was driven at 25 miles per hour an loud pop noise was heard. The vehicle pulled off to the side of the road & it was noticed that the ps section of the rear window was completely shattered. The ford dealership the vehicle was purchased from was contact to see if there were any bulletins for this issue. The dealership advised that there was no bulletins for this issue however, they have seen this issue multiple times & directed me to call the ford motor company customer service line to file a complaint. The dealership also mentioned that the rear window that needed to be replaced was on back order & that additional repair locations should be contacted to replace the glass if immediate repair was needed. Two additional repair locations were contacted, both of them had the rear glass on back order. A call was placed to the ford motor company customer service line with this compliant, direction was given that ford motor company was not do anything for this issue & that the incident should be reported to the insurance company for repair. The incident was reported to the insurance company & the deductible was paid to have the rear window replaced. The insurance company repair location also was aware & replaced several rear windows for this vehicle due to unexpected shattering with no external impact, some of the repairs were repeat repairs . The location also advised that the probable reason for the shattering was due to the heater element in the glass over heating overtime causing window failure & that it was possible the failure was going to happen again.
The defrost button would not come on properly. Once it did, approximately 3 to 5 minutes later I heard a loud pop. That is when I noticed by looking in the rear view mirror that the rear drivers side back window had shattered. There was nothing indicating it had been struck by anything. The entire window was still intact. The outdoor temperature was around 27 degrees. 2011 f150 super crew.
Tl* the contact own a 2011 ford f 150. The contact stated when he turned on his rear window defogger, the passenger side of the rear window shattered. The vehicle was not taken to the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 77,500.
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