The transmission is downshifting going down the road causing us and the drivers behind us danger of a very bad wreck When it does this the engine light comes on throwing a code PO720 the powertrain control module output speed sensor. I've read online about the 2011 to 2013 f150 with 6speed transmission had a recall due to the transmission may unexpectedly downshift into first gear regardless of the vehicle speed and this is what my is doing!! Can you tell me how to have mine put on this recall that came out? My truck has only 72,000 on it and I bought new. 19s07 and 19n01
2013 Ford F-150 transmission complaints
Page 20 of 46: complaints 551 to 580 of 1,346, newest first, as owners wrote them.
Transmission malfunction. Ford extended the warranty on the Transmission Lead Frame due to issues with unanticipated downshifting at highway speeds and being locked in first gear. My truck was inspected on October 13th, 2022 by Ford and determined to need this repair. After over three months of waiting the part is still not available. This is a major safety risk since the vehicle may rapidly slow due to downshifting or may not accelerate normally to blend in with traffic. Ford will give me no date as to part availability.
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the transmission erroneously downshifted from fifth to first gear. Occasionally, the vehicle would not shift from fifth to sixth gear as designed. The contact indicated that after restarting the vehicle, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 19V075000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 170,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH and above, the RPM’s fell to zero while accelerating. The contact stated that the transmission then failed to shift as needed. The contact had to coast to the side of the roadway. The contact turned off and restarted the vehicle. The contact stated that after several attempts the transmission shifted into first gear. The vehicle was taken to the dealer and the contact was informed that the leadframe needed to be replaced. The contact was informed that the repair was no longer covered under warranty due to the mileage on the vehicle and that the part was on back order. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 124,000.
lIGHT COMES ON, AND YOU LOSE POWER , WITHIN 10 MIN. YOU HAVE POWER BUT NO INTEROR LIGHT, DASH, SPEED ETC. I had the work done on the transmission , to take care of the problem..What I want to know if this pertains to any recalls. I found there were 2- recalls and I was never notifyed by Ford
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 19V075000 (Power Train) however, the failure recurred. The contact stated while driving approximately 40-50 MPH, the transmission inadvertently downshifted to first gear. The vehicle was taken to the dealer, where it was diagnosed that the PCM needed to be reprogrammed. The vehicle was then taken to Duncan Ford (19999 Virgil H Goode Hwy, Rocky Mount, VA 24151) however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.
I pulled in to traffic and all of a sudden the truck went into limp mode. I barely missed being hit. I pulled up on the median strip with cars going 60 MPH past me. I parked the truck for 30 minutes. The wrench light came on. After sitting for 30 minutes the check engine light came on. I edged off the median and limped the truck to the next exit for a mechanic. The mechanic pulled the code P2112 Throttle Actuator Control System Stuck Closed. This was incredibly dangerous and I could have been hit. In checking on line, it appears to be a common problem that FORD knows about and it should be a recall!!
The contact owns a 2013 Ford F-150. The contact stated while driving 40 MPH, the vehicle completely stopped in the middle of the road independently. Additionally, the engine was surging; however, the vehicle would not move. The check engine warning light was illuminated. The contact turned off and restarted the vehicle; however, the vehicle would not exceed 5 MPH while driving. The vehicle was driven to an independent mechanic where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The independent mechanic informed the contact that the failure was related to Ford Campaign Number: 19N01. The dealer was notified of the failure and informed the contact that there was no availability for the vehicle repair and the part was on back order. The contact contacted a second dealer, Ford's Garage Plano (3904 Dallas Pkwy, Plano, TX 75093) who advised as the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 109,000.
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle down shifted and decelerated, and the power train malfunction warning light illuminated. The contact pulled over and waited until the vehicle cooled down. Once the contact restarted the vehicle, the vehicle started to operate normally. The vehicle was taken to an independent mechanic and the contact was informed that the powertrain control module (PCM) needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer however, no failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
My Ford F-150 has an extended warranty recall of Transmission lead frame where by sometimes it doesn’t change gears and stays on one gear. The recall was done in 2019 & I was not the owner when I bought it I was not aware that’s in 2021. Until July it started having issues and I went to a ford dealership who diagnosed it but been more than 3 months and they have refused to fix it. It dangerously to drive but I keep driving it as I don’t have another car to take to work.
The contact's wife owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would unexpectedly downshift with the check engine and transmission warning lights illuminated. The contact initially took the vehicle to the dealer where the powertrain control module (PCM) was replaced under warranty; however, the failure returned, and the vehicle was taken back to the dealer where it was repaired out-of-pocket. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
While operating this vehicle on 12/2/2022 at freeway speeds (55-60 MPS) in morning rush hour traffic, the truck exhibited a sudden and immediate downshift of the transmission from 5th to 1st gear. This caused my back tires to lock up and begin to slide, which caused me to momentarily lose control of the vehicle. The issue appears to be loss of communication with the speed sensor that selects and moves the gears. This nearly caused an accident in morning rush hour traffic as I lost control of the vehicle. This issue appears to be related to Ford Recall@ 19S07, and I reached out to my dealership on 12/2/2022 and was told that they would research and call me back. On 12/5/2022 I called the Ford Recall/Customer service line for more information. At that time, I was told it had already been serviced and they only stand behind the recall work for 12 months and to "keep my receipts since there was a pending the federal safety agency legal action" for potential reimbursement.
The contact owns a 2013 Ford F-150. The contact stated that while driving 35 MPH and 55 MPH, the transmission inadvertently downshifted to first gear, causing the vehicle to abruptly slow down. The contact almost lost control of the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. There were no failure codes retrieved and no service was performed. The manufacturer was contacted but no assistance was offered. The contact indicated that the vehicle was previously serviced under the Manufacturer Extended Service Campaign Number: 19N01 and the federal safety agency Campaign Number: 16V248000 (Power Train) however, the failure occurred. The failure mileage was 102,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 30-35 MPH, the vehicle experienced unintended acceleration. Additionally, the transmission inadvertently downshifted, causing the vehicle to jerk while driving. The vehicle was taken to the dealer, where it was diagnosed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.
When attempting to coast to a stop at slow speeds the throttle stays up and even causes the truck to accelerate at times. The truck will shift hard randomly. The truck appears to get stuck in a high gear and loses power to accelerate, at times. Driving at highway speeds the truck loses power. A mechanic shop pulled codes p0720 and P0722. The mechanic shop referred me to the dealer because the codes were under an extended warranty for a recall 16s19-supplement #1. The dealer reported that they did not pull any codes off the truck except finding erratic misfires. The dealer reported that the truck engine light has to come on for them to read a code. They reported they can not order the lead frame part until they pull a code off the truck. They also report the part is on back order with no ETA. The trucks wrench light continues to come on but not engine light. An auto body shop was able to pull P0720 code off my truck without the engine light coming on. Ford has not returned my calls.
This is a duplicate report. Not sure prior report was transmitted. Average traffic and a clear day with a dry road (Interstate highway), while driving at the posted speed limit of 70mph with cruise-control engaged, the 6-speed automatic transmission suddenly downshifted to a lower gear (See the federal safety agency Campaign ID: 19V075000). The downshift caused the vehicle to slow with a rough and sudden jerk which could have resulted in loss of vehicle control. All dashboard instrumentation, except for the tachometer, stopped functioning. There were no 'warnings' previous to this failure. After shutting the engine down then restarting, the engine and transmission seem to operate normal. Have taken vehicle to local Ford dealer where the failure was confirmed, but the dealer has yet to perform any fix though the problem is covered by Ford Recall #19S07. The problem has not reappeared as of this date. No inspections have been conducted since the vehicle was observed at local Ford dealer on October 13th. Today's date is November 18th, week number six since the Ford dealer first had knowledge of the problem.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear with the transmission warning light illuminated. Additionally, the transmission seized and failed to shift into the intended gear, and the speedometer was inoperable. The vehicle was taken to the dealer, and the powertrain control module was reprogrammed; however, the failure recurred. The dealer was made aware of the failure and determined that the transmission molded leadframe needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle in for diagnostic testing. The contact related the failure to the federal safety agency Campaign Number: 19V075000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 75,000. The contact stated that the vehicle was taken in twice to be looked at. First for a reprogramming and then for a diagnosis that resulted in the replacement of the frame.
The contact owns a 2013 Ford F-150. The contact stated while driving 55 MPH, the vehicle shifted gear and failed to accelerate. There was no warning light illuminated. The contact was able to pull over on the side of the road and waited until the vehicle cooled down. The contact was then able to drive the vehicle home. The vehicle was taken to the dealer, and the mechanic stated that the lead frame needed to be replaced, and the PCM needed to be reprogrammed. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,350.
The contact owns a 2013 Ford F-150. The contact stated that while driving at 10 MPH, the vehicle shifted from first to fifth gear unintendedly. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated while driving at 55 MPH, the vehicle downshifted from fifth to first gear unintendedly. The contact stated that the vehicle then shifted from first to fifth gear unintendedly while driving later that evening. The contact stated that she turned off and restarted the vehicle; however, the transmission remained stuck in first gear. The vehicle was taken to the dealer where the transmission was recalibrated; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 155,000.
01 Apr 22, vehicle was received from Penske Ford after coolant leak to include scheduled maintenance such as engine oil and filter change, engine air filter, transfer case fluid change, drive belt, front differential fluid change and lastly the transmission fluid and filter change. Mileage in was at 156877 and mileage out from the services was 156879. Approximately 6,000 miles added from the mileage counter, the vehicle experienced sudden downshift with speedometer dropping to zero and passenger airbag caution illuminated on the dashboard. Upon reading the code via the OBD2 code reader, the following DTC were noted: p0720 output shaft speed sensor circuit; p0722 Output Shaft speed sensor circuit no signal; U0401:00-0B Invalid Data received from ECM/PCM A; B00A0:68-8B - Occupant Classification System; U0401:68-0B Invalid data received from ECM/PCM A; U0401:00-0A. Safety risk was the sudden down shift while going at normal speed or flow of traffic. Sudden downshift can result into a rear end collision. The vehicle has not been inspected since the malfunction however, through research of TSB 19N01 and contacting the dealership, it was determined that the extended warranty did not apply due to the mileage exceeded the 150,000 therefore I ended up buying and fixing my own vehicle with current mileage of 163421.4 at completion. This vehicle was also recalled for 19NS19 because of 6R80 transmission. I am unsure if this warrants another recall however, it is my belief that it should be looked at again.
My truck is subject to the federal safety agency Recall No. 19V075000 (Ford recall no. 19507), involving a defect which causes the transmission to suddenly and without warning downshift from a high gear into first gear, at highway speeds. This happened to me driving on an interstate highway. Fortunately, at the time i was traveling at only approximately 40 mph. The wheels locked causing the truck to skid suddenly, and I was able to shift to neutral and drive to the shoulder. I brought the truck to Livermore Ford dealership for repair on August 31, 2022. They acknowledged the truck was subject to recall, wrote up a repair order. They claimed to have reprogrammed the transmission. Several days later, the same shifting problems occurred. I returned the truck to the same dealership on September 7, 2022. Again they acknowledged the truck was subject to a safety recall for this problem, and said they had to order a part to repair the recalled defect. The part was referred to as a "molded lead frame" which apparently contains the defective module which erroneously reads the vehicle speed a 0 mph even though it may actually be traveling at highway speed. They told me the part would be delivered in early October, and advised me not to drive the vehicle. The work order specifically states: "DO NOT RECOMMEND DRIVING THE VEHICLE." I contacted the dealership on October 6, and they advised me that the part had not arrived and they had no idea when it would be delivered because the manufacturer would not ship parts until there were more claims. I filed a complaint with Ford (case # CAS 38990194) on October 7, and was advised I would be contacted with updates. I have called and emailed numerous times, and Ford has not returned any calls or responded to my emails. In essence, Ford has failed and/or refused to repair the recalled safety defect on my truck, and is refusing to provide me with any information as to why it has not been repaired and when it will be repaired.
The molded lead frame on the assembly on the transmission burned back causing transmission to be stuck in 5th gear. I had to have replaced the molded lead frame along with the valve body, only because the molded lead frame was 2 to 3 months out. I then looked up and seen a tsb of 13-6-8 bulletin affecting my truck .Was wondering if I could get reimbursed for the molded lead frame. The warning signs were a wrench sign,then no speedometer , dashes on the mileage, stuck in 5th gear. Along with the seat belt reminder on.The truck was repaired at a auto shop.
The contact owns a Ford . The contact stated that while driving at 60 mph the vehicle jerked, when decelerated at 30 mph it jerked again. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission lead frame needed to be replaced. The local dealer was notified of the failure and an appointment was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency. The approximate failure mileage was 165,000.
While traveling at highway speeds the vehicle unexpectedly downshifts to 1st gear causing the vehicles wheels to lock up which results in a total loss of control of the vehicle. Other times the vehicle will fail to shift/ accelerate when the gas pedal is depressed, which is certainly a safety concern when it happens while attempting to merge into traffic. At the same time the speedometer guage needle will drop to zero mph. The speedometer will only work again after the vehicle is shut off and restarted. Another huge safety hazard is that occasionally when the gas pedal is released the vehicle will continue to accelerate on its own for a short period of time.
While driving around 70mph on the highway, the truck suddenly down shifted into 1st gear causing the tires to lock up and the truck to veer off the road to the shoulder. After slowing down for a second the truck began shifting normal again
I have 2013 Ford f150 Fx4 Ecoboost 140,000miles on it. While driving my truck will unexpectedly downshift while I'm trying to accelerate so I took it to Ford dealership because recall mentioned a sudden downshift to first gear which is what my truck was doing but after taking it to the dealership to be repaired the problem has gotten worse and now when I try to accelerate the rpms go up but my truck doesn't respond even when I push the pedal all the way to the floor it happens at least once a day now. Today I was attempting to cross the opposite lane when my pedal stopped responding and had the oncoming vehicles been any closer there would of been a head on accident, this puts my safety at risk as well as my daughter's and other drivers. although I had to bring it in for it to be fixed and they say they fixed it the problem continues so to me I would say yes it's been confirmed by a dealer and inspected, and supposedly repaired or reprogrammed, but if you would like to inspect it or confirm anything be my guest, I video of it suddenly downshifting but cannot attach it because the file is to large so I took screenshots of the video the first pic at 21sec in it's in 4th gear 2nd pic at 25 sec in shows it downshift to 1st 3rd pic at 30 sec in shows it jumping up to 6th
The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle jerked and downshifted unintendedly to third gear. Additionally, the vehicle was making a grinding sound. The check engine warning light was illuminated. The contact exited the highway and veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred three times while driving that same day. The contact was able to drive to his residence. The contact stated that the failure had been recurring more frequently while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission molded lead frame needed to be replaced under Ford Customer Satisfaction Program Campaign Number: 19N01. The dealer later diagnosed that the entire transmission needed to be replaced. Additionally, the contact stated that the vehicle would jerk significantly while shifting into gears. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency hotline. The failure mileage was approximately 124,000.
When starting off transmission will not shift out of first gear. Speedometer remains at zero. Only way to fix the problem is to pull off the road and restart the vehicle. Sometimes the wrench icon appears on the dashboard. This problem began at approximately 70,000 miles on the odometer. Vehicle was taken in for repair and the speed sensor was replaced. This did not correct the problem.
9/16/22 My wife was driving about 50 mph when the transmission suddenly shifted into 1st gear causing the rear end of the truck to slide sideways and hit a curb. The force of the collision with the curb caused the right rear tire to blow out and my wife was left with bruises from the seatbelt. The was no warning prior to the incident. The truck was at the dealership on 7/13/22 for a recall for this same problem, they flashed the PCM and said that would fix the problem. I have since brought it back to the dealership they said the lead frame speed sensor in the transmission needs to be replaced and that is not covered by the recall and would cost over $2000. I also called Ford to report the incident Case # [XXX]. Ford stated this was normal wear and tear and they would not cover the repair. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 19V075000 (Power Train). The contact stated that while driving at 60 MPH, the vehicle unexpectedly downshifted into first gear and then lost motive power. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant leaking into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
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