During the start up of my 2013 ford f-150 king ranch, I proceeded to utilize the rear defroster to get the ice off the rear window. The rear window is comprised of 3 panels of glass, one on each side and the sliding window in the center. The panel behind the drivers side then proceeded to crack and spider across the entire window. The initial sound LED me to believe it was another issue as it was a loud bang, but I then looked in my rear view and noticed the cracked glass. It renders the entire window useless and a safety hazard as it distorts and skews my vision and ability to see out of it safely until I can attempt to have ford rectify this issue. After looking online, it appears as if this is a common issue, that really should not happen to begin with.
2013 Ford F-150 visibility complaints
Page 7 of 7: complaints 161 to 190 of 190, newest first, as owners wrote them.
Mar 15, 2015 at approx. 1030am,started vehicle with remote start fob, after warming for approx. 10 mins left traveling at roughly 15 MPH, heard loud bang/pop, noticed that rear drivers partial window was shattered. Traveled approx 1/8 mile and returned home to investigate and found no visible damage on window or area around window. Researched online with other ford owners and found multiple other occurrences as above.
Rear glass has shattered on driver side panel out of three panels. This problem occurs w/ rear glass that has defrost & slider. I have spent some time researching this issue & fomoco refuses to see that this issue does or could exist. Due to the fast temperature increase from cold climate customers using power defrost the driver side rear glass panel can or may shatter. I encountered this issue yesterday when I called service I was promptly told that this issue is a non-issue and it must had been vandalism. Although being a profession ase accredited technician knew better after a little research, also the parts department having a current rotating stock of these windows on the shelf spelled out that a issue is know of. I checked all recall & technical service bulletins pertaining to a issue like this with little to no information. In my internet research it has became very clear there is an issue with this seeing how people have posted youtube videos showing how to replace the glass & general forum chatter. No one got hurt this time but when "safety" glass shatters is creates hundreds/thousands of tiny sharp debris. If my daughter would have been in the vehicle when this occurred & was told this isn't a "issue" I probably would have told the service writer to come rub his arms across the back seat of my vehicle and tell me "no issue exists".
Remote started truck got in 15 minutes later and close the door and then heard a loud bang I looked back the rear panel window the drivers side shattered and something smelled like it was burning the whole panel cracked into hundreds of little cracks, it was 7 degrees outside at the time.
We have a 2013 ford f150. Our back passenger sliding glass window suddenly shattered one day. No crash, accident, nothing hit the vehicle or the glass. Our truck was parked when it happened. Few days prior to this I noticed the rear defrost was not working properly. After this incident I started researching on-line to see if there were any recalls we were not aware of. I came across a website that had multiple complaints of the same exact problem! Same window and same instances almost to a tee. Luckily we were not driving the vehicle at the time nor was my daughter in the vehicle. When I called the dealership to have it looked at they told me they have seen a few of these. When I called an auto glass store the employee told me he has seen 15 windows exactly like ours this year and recently was told the back glass for these vehicles were on back order. So that was evidence to me that this is a common problem. Originally ford was denying that the shattered window was defect. After multiple phone calls and complaints to ford motor company our vehicle is now fixed under our warranty. According to the dealership and the auto glass company that have seen multiple vehicles like ours, not all of them were covered under the warranty. This should be investigated and ford needs to fix the problem before the glass shatters with someone in the backseat especially if its a child sitting back there!!!
The vehicle was parked in the driveway and warming up. After a few minutes the rear driver side window shattered.
Remote started vehicle outside on 0 degree evening. Entered truck after about the minutes, put key in ignition, and turned key to on position. While I was preparing to drive I heard loud pop in the back seat area of vehicle. I immediately noticed that the passenger side window pane, in the the piece rear window, was shattered.
Back (rear window) stationary glass exploded while driving down the road! First, I had experienced intermittent problems with the rear defrost not functioning the last couple months. Then, the defrost just started working again without issue a month ago? Last night the temperature was about 20f. I turned the rear defrost on and within 5 minutes of driving I heard gunshot/large bang and noticed my driver?s side stationary pane on the rear slider was shattered. I have small kids and thankfully they were not in the truck at the time. Small shards of glass ended up in the truck. I called dealer and have to bring in for them to take ?pictures? To send to ford. This is a danger and seems well documented on the internet for 2010 models up.
I was driving on us 82 east bound, approximately 20 miles east of bonham, texas, when suddenly my sunroof exploded send a shower of glass on top of me. It sounded like a shotgun blast went off, I am lucky that I didn't wreck from the explosion. Ford motor company refuses to repair the sunroof, saying that something must have hit it. Nothing hit the sunroof, the explosion sent the sunroof up not down. I have pictures, and from what I can find out this is not an uncommon occurrence.
2014 f-150. Purchased new, sunroof is oem not aftermarket. Sunroof exploded on highway. No rocks or evidence of any outside force. Outdoor temp ~68f. Speed at time of problem approximately 55mph. On hwy I-880 at hwy 237 exit. Defective glass is believed to be the problem.
Driving home from the airport on i205 and I hear this loud pop actually thought something might have hit the car. This morning I noticed the left panel of the rear window is shattered without any visible evidence of anything hitting the window.
Driver side rear slider glass exploded when putting on the defrost, traveling 55 MPH at zero degrees outside, called ford and they said not there problem, had to fix myself.
I was warming up my 2013 f150 lariat supercrew before leaving my home to head to work. I always use the remote start feature. It turns on the heated seats, climate control and the mirror/rear window defroster. After a few minutes, I opened the drivers side door, got in and before shutting the door I heard a loud pop. Turns out that it was the drivers side section of my 3 panel sliding rear window shattering.
Tl* the contact owns a 2013 ford f-150. The contact stated that the windshield wipers failed to operate. The vehicle was taken to a dealer, who diagnosed that the multi function switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.
I started my truck with remote start to warm up when I got in truck I turned the rear defrost on and my drivers side back glass shattered temperature out was 42degrees truck was in garage my little girl was in car seat in the middle what if glass would have gotten it her eyes just glade it shattered and didn't blow up.
Using the factory remote, I started the 2013 ford f150 for first time of the day 12/18/14 and entered vehicle 5 minutes later. Put key in column ignition. Did not touch any controls. With the transmission still in park, a very loud noise occurred. One section of the rear window / backlite had shattered top to bottom, edge to edge. The outdoor temperature was 24f, the heat setting was 67f. Vehicle was backed into driveway with garage behind. Nothing could have hit the window from the outside and the vehicle hadn't moved, yet the glass practically exploded. There are dozens of very similar experiences shared on several internet forums involving years 2010 forward of the same model truck -- same generation. Ford has not created a tsb and there isn't a recall, and ford has made no indication that they will do anything about it. They referred me back to a dealer to document the damage. Local ford dealer told me afterward that the rear window defrost turns on automatically with the remote start feature. Now driver visibility is obscured and I'm concerned about the safety of the electrical heating element. Reportedly fires have occurred with this situation. I won't be using the rear defrost under any circumstances -- even in northern illinois, in the winter. It seems most owners have been denied warranty claims because ford stated the damage was to glass, which isn't covered under the warranty. The glass isn't the problem, its the evidence. Ford said it is up to the dealer to determine if the damage is due to a manufacturer's defect to get replacement under warranty. The dealer service manager told me they submit a warranty claim with photos to ford which will either approve or deny the claim. The dealer quoted $800.00 installed to replace the entire backlite assembly. The two different stories are troubling. I'm already preparing myself for the run-around.
The rear window shattered! After haven driven for an hour and a half in sub freezing temperatures, with the mirror defroster on, when I arrived at my destination I got out and closed the door and I heard a loud pop and the tinkling sound that shattered glass makes as it falls to the ground. It seems to me that the rear window and in combination with the mirror defrost system is a crude "open loop" heating system that works on a timer instead of a temperature feedback loop to control the temperature of the glass. The rear window defroster is also tied to the driver's side and passenger's side mirror defrosters, so when you turn the mirror defroster on the rear window defroster is also on. I have a cap on the truck so the rear window doesn't see as much cold air as the mirrors do, but all three stay on the same amount of time. There is a timer circuit that turns the defroster off after 10 minutes and the mirrors immediately frost back up once it turns off, so I hit the button and they come back on again. You have to do this every 10 minutes while you are driving in freezing temperatures or the mirrors are unusable. I don't use the rear window defroster, but I need the mirror defroster. So my theory is that because of the "cheap" design of the window defroster system, the rear window over heated to the point that the pressure developed inside the cab when closing the door shattered the overheated glass. The exact problem happened before on 01-29-2014!
The rear window shattered! After haven driven for an hour and a half in -04 degree f temperatures, with the mirror defroster on, when I arrived at my destination I got out and closed the door and I heard a loud pop and the tinkling sound that shattered glass makes as it falls to the ground. It seems to me that the rear window and in combination with the mirror defrost system is a crude "open loop" heating system that works on a timer instead of a temperature feedback loop to control the temperature of the glass. The rear window defroster is also tied to the driver's side and passenger's side mirror defrosters, so when you turn the mirror defroster on the rear window defroster is also on. I have a cap on the truck so the rear window doesn't see as much cold air as the mirrors do, but all three stay on the same amount of time. There is a timer circuit that turns the defroster off after 10 minutes and the mirrors immediately frost back up once it turns off, so I hit the button and they come back on again. You have to do this every 10 minutes while you are driving in freezing temperatures or the mirrors are unusable. I don't need the rear window defroster, but I need the mirror defroster. So my theory is that because of the "cheap" design of the window defroster system, the rear window over heated to the point that the pressure developed inside the cab when closing the door shattered the overheated glass. The very same problem happened again on 12-10-2014.
Rear defogger overheated and shattered rear glass window. Rear window eventually started to fall out. This is a real safety issue in bad weather. Ford has no recall as of today and a lot of these rear windows are being shattered.
Wipers stuck in delay mode even with wipers off. Every 10 seconds wipers would come on. Took to dealer and they replaced the entire switch module. Was under warranty.
Tl* the contact owns a 2013 ford f-150. While driving approximately 40 MPH, the sunroof fractured without warning. The vehicle was taken to a dealer and the sunroof was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 14,000. Updated 01/23/15*lj updated 6/8/2015
I went out to my truck and started it up. I noticed their were tiny shiny specks on the center console. I looked up and my sunroof was totally shattered. When I parked the day before everything was fine. There were no trees that something could have fallen from that might have caused this. No other vehicles parked nearby were damaged and vandals usually go for side windows. It was not unusually cold. A short search on the internet shows that this problem is not as isolated as the ford dealer that the body shop I'm using called. There are others with ford products that this has happened to.some were driving when their sunroofs exploded others came out find their sunroofs in the same condition as mine.
While driving to work on this morning at about 60mph I heard a loud "boom" sound and moments later pulled back the sunroof cover to discover my sunroof had shattered. The glass panel had a hole in the center and all remaining glass was cracked. Fortunately, the visor was closed or I would have been showered with glass shards. The remaining glass was protruding upward as if it exploded outwardly. There were no vehicles near me to throw a rock nor was I driving under an overpass or bridge. I took the truck to ford of west memphis and described what happened. The service man said he would submit the repair to ford for approval to repair under warranty since there was no impact that caused the breakage. Ford customer service denied my warranty claim so I had to get it repaired under my insurance and pay the difference. $1009.68 and four days later I have my truck back. I inspected the removed glass with the dealer personnel and it is clear that there is a crack at the front center edge of the glass from which all other cracks propagated out from in a fan pattern. There is no sign of impact in this area and its even protected with the rubber seal such that it would be very unlikely that anything could impact the glass there. I am going to write a letter to ford to demand they pay for this repair.
Tl* the contact owns a 2013 ford f-150. The contact stated that the passenger side rearview mirror did not provide proper visibility when hauling a trailer. The mirror indicated that objects were at a greater distance when in reality the objects were closer. The failure almost caused a crash. The dealer was unable to remedy the failure. The manufacturer was notified. The VIN was unavailable. The failure mileage was 16,500.
The directional control lever on this vehicle requires the driver to engage the lever multiple times to indicate a change from a right turn to a left turn and vice versa. For example, making a left turn from one roadway onto another roadway, and then needing to make a quick right turn off of the 2nd roadway requires the driver to first disengage the left directional, and then in a 2nd motion, engage the right directional. It is not possible to merely move the directional lever up (to indicate a right turn) after turning left in one fluid motion. It requires a) holding the lever down to indicate a left turn b) in the middle of that turn, hitting the lever right two times to indicate a right turn. This is contrary to how typical directional levers work. Often it is not possible to signal your intentions to other drivers in a timely fashion - or, the driver may hold the lever up, thinking he has engaged the right directional, but has merely disengaged the left.
Sunroof shattered, after exiting my work place parking garage, at 12:45pm, I soon entered the on ramp to the local loop freeway and accelerated to enter the freeway at approx. 25 MPH my sunroof shattered and glass particles came inside the vehicle compartment. Loud explosion sound and small glass shards got in my eyes, on my skin and everywhere in the automobile. The sunroof is still basically intact and budged slightly outward or upward.
We were driving down the e-470 and hear what sounded like an explosion and realized our sunroof spontaneously exploded from the inside out. Ford is saying they are not responsible for this. This is dangerous and has happened to alot of people. Someone needs to check on this please.
When out to truck in the morning to clean snow off. I retrieved a pair of gloves out of the backseat and nothing was out of the ordinary. It was approximately 7 degrees f outside. I then went inside and remote started the truck. After a few minutes I went to get in the truck, looked in the rear view and noticed the middle, sliding rear window was open. I turned around and found that the center glass was broken and had shattered into the truck. The two side panels were both completely shattered and still intact. I took the truck to the dealer and asked the parts and service department if this was something they had heard of. I told them I felt like the rear defroster combined with the cold exploded the window. They said they had never heard of that. The vehicle is currently at the dealership being repaired at a cost of $1,420. I have filed a complaint with ford and am awaiting a call back as they opened a case number for me. As this stands now it looks like it will come out of pocket and will be filed against insurance.
Wipers not working right--battery light comes on - engine stalls on road while driving--gauges not working right-had speed set at 55 MPH and motor went down but start up on it's own---radio stops working alone with the phone too; they but in a new battery on my request and now new things are happening to gauges an tack jumping up and down with the key out??? Alarm goes off some times when my phone rings an I am not in the truck!!!
When first accelerating early in the morning the truck accelerates suddenly when 1st taking off. This really became a problem when someone stepped in front of me, the truck took off and then I had to stop suddenly. I have reported to ford and taken it in twice, but they insist no one has had this problem. The motor's RPM fluctuates about 200-300, then settles down.the visibility has been a problem since day one. Ford replaced the wiper blades, but the problem is still there. I have back to the dealer 3 times and all they say is "we can duplicate the problem".
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