The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000Â (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2017 Ford F-150 brakes complaints
Page 2 of 5: complaints 11 to 40 of 116, newest first, as owners wrote them.
Apr 11,2025 Manufacturer Recall Number25S37 the federal safety agency Recall Number25V236 Recall StatusRecall Incomplete The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: April 2025: Safety Recall notice received from Ford, parts not available. September 2025: Safety Recall notice from Ford that "Parts are now available" September 2025: Made appointment with Ford shop for recall work. Earliest date was December 2025. Scheduled appointment. November 2025: Appointment canceled, parts are not available. January 2026-June 5, 2026: Checked with Ford shop and parts not available, it might be 2-3 more months. I want the Safety Recall work completed.
The contact owns a 2020 Ford Escape. The contact received notification of the federal safety agency Campaign Number: 25V236000(Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and an appointment was made to have the vehicle serviced. Once the contact arrived for the appointment, he was informed that parts were not yet available and on backorder. Recently, another appointment was made to have the vehicle serviced; however, the contact was informed that the parts were defective and needed to be re-ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
In November of 2025. I took my truck, 2017 f-150 3.5 Liter engine, to Crest Ford in Flat Rock Mi. There was a recall on the master cylinder (25S37). On 5-26-2026 we were following a friend to take his car to Dean Arbour Ford in east Tawas for service. While trying to slow down for a turn my brake pedal went VERY SOFT almost to the floor. I was able to slow my truck down enough to make the turn. I then proceeded very carefully to the dealer. It was all country roads with no traffic. By the time I got to the dealer my brake pedal went all the to the floor. I almost had to use the emergency brake to stop. If this would of happened on the expressway we could of been killed or killed someone else. There was no way I could of stopped in an emergency. Upon investigation the new Master Brake Cylinder that was put on in November of 2025 failed. I was told they don't know how long it will be to get a new part because Ford requested all the new Master Cylinders to be returned. So it sounds to me that there could be alot more vehicles with bad Master Cylinders that customer had replaced and do not know they are bad. I was having no issues with my brakes on the old Master Cylinder. I am also being told that it's a warranty issue because the recall on it was closed when the Master Cylinder was replaced in November of 2025.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the parts required to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were unavailable and currently on backorder. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure associated with the recall.
Safety recall repairs related to 25S37 - Brake Master Cylinder Failure are not being made in a timely manner. The notice was issued in April 2025 and the Ford dealership indicates parts are still not available to repair my vehicle as of May 19, 2026.
On two occasions I've attempted to have this recall work done at a Ford dealership. Today after holding the vehicle for the entire day, the service department at Koons Ford in Falls Church returned the vehicle without performing the recall replacement. Further, they did not notify me the work was not done leaving it to me to call to inquire as to whether the work was done. This is the second attempt at having this recall work performed at Ford dealerships. In both cases, the recall work was not performed.
Attempted to have my local Ford dealership, Sam Galloway Ford, Ft. Myers, schedule the recall on 4/14. Was told they parts are on a back order. Contacted FORD Corp. via chat with AI, then an agent asking in the Brake Master Cylinder replacement parts were on a national backorder. I was told no and they requested the name of the dealership. Pressed the dealership for an appointment. This was granted 4/23, 7:30am EST. Arrived and was checked in. At 10am was told they do not have the parts. A supervisor explained that on Monday they had to return 32 parts packages to FORD because these were defective. Contacted FORD again, they denied that the replacement parts are defective. Who is one to believe at this point?
Recall Number: Ford 25S37 / the federal safety agency 25V236 Issue: Unresolved safety recall due to parts unavailability for over six weeks. My vehicle is affected by Ford Recall 25S37 / the federal safety agency Recall 25V236 involving brake master cylinder leakage and loss of front braking performance. I took my Ford truck to a dealership on March 2, 2026, for the recall notice, but the dealer has been unable to obtain the required parts for more than six weeks. They report the parts are on back order with no estimated availability from Ford. This delay has left my vehicle with a known safety defect that increases stopping distance and crash risk. Federal recall law requires manufacturers to provide a free remedy within a reasonable time, and a six week delay exceeds that standard. I have spoken now twice with Ford, and they have not provided repair, alternative transportation, replacement, or refund options I am requesting the federal safety agency’s assistance because Ford has failed to provide a timely remedy for a safety critical defect, and I am unable to get the recall completed due to Ford’s parts unavailability.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer and another dealer were contacted, and the contact was informed that the part was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
See attached document for complaint. To Whom It May Concern: This letter is submitted as a formal pre-packet notification to the federal safety agency. It is not a cover letter and it is not the evidentiary submission itself. Its sole purpose is to formally notify the federal safety agency that a certified, multi-issue dispute packet has been prepared and is being distributed concurrently to multiple governing, regulatory, and internal oversight entities, and to coordinate assignment of a reviewing party for secure evidentiary transmission. Background and Context This matter concerns a 2017 Ford F-150, purchased and serviced through West Motor Company, Preston, Idaho, and financed through Ford Motor Credit Company LLC. Safety- and recall-related concerns affecting the vehicle have arisen and remain unresolved, directly impacting the condition and value of the collateral securing the associated Ford Credit retail installment loan. Safety / Recall Concerns and Dealer Handling The vehicle has exhibited safety-related powertrain and braking symptoms consistent with known recall or safety campaign issues. Despite written requests for a complete VIN-based recall inspection and completion of all applicable recall work, these matters were not fully resolved. Dealer handling and diversion away from identified safety concerns have impaired both vehicle safety and collateral value. Related Loan Servicing Impact Concurrently, a Ford Credit dispute has been initiated regarding loan servicing practices that materially impaired my ability to access, understand, reconcile, and resolve the account. These practices include customer-portal lockouts during delinquency, forced fee-based payment channels, inconsistent fee assessments, and non-transparent interest application. The combination of unresolved safety issues and servicing barriers undermines any reasonable path to account stabilization. Purpose of This Pre-Packet Notification This correspondence serves to formally notify the federal safety agency that a multi-issue certified
The contact owns a 2017 Ford F-150. The contact stated that while driving 55-60 MPH, the transmission unexpectedly downshifted into low gear. The vehicle lost motive power, the brakes locked up, and the transmission failed to shift out of gear. The transmission shifted to neutral and was shifting roughly and erratically. The driver shifted to Manual Mode and was able to continue driving in LIMP Mode. There was smoke coming from the vehicle. No warning light was illuminated. Additionally, the contact linked the failure to the federal safety agency Action Number: EA26001 (Power Train). The vehicle was taken to the local dealer, who confirmed that there was no warranty coverage for the failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed the warranty status, opened a case, but declined further assistance. The approximate failure mileage was 55,000.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage was 84,000.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available, and that there were several other vehicles on the recall repair waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Duval Ford in Jacksonville, Florida claims they will not have the part until April of this year which means my child and I are in danger until that time. I will seek a remedy at another dealership but I do not believe it is reasonable to have this part on backorder for 3+ months after a recall notice has been sent out.
I took my 2017 F150 pickup to Aaron Ford in Poway to perform the following: 1) Resolve recall #25V236 Ford Brake Booster 2) Provide an estimate for resolving the "wrench" cockpit display icon Aaron Ford had my vehicle for 3 days they claim, investigating #2 and provided an estimate of $10,000 to rebuild a transmission with <85,000 miles. The recall was NOT investigated nor resolved even though the dealer had the required parts in stock. I would like to file a formal complaint on Aaron Ford's failure to complete the specified recall work as request.
During the last two years with my 2017 Ford F150 XLT 4X4 5.4L, I've replaced the brake pads 8 times. I've also replaced the rotors on all 4 wheels. Each time, with less than 30,000 miles between needing to replace the pads, the front pads have worn down the entire pad at an unreasonable rate. I do not brake hard, and I drive mostly on highways without much traffic, so having to replace the pads every other month is excessive. With new rotors, still the pads continue wearing down to plate quickly. I've also had to replace the calipers on each wheel more than once because the caliper pins seize and will break when trying to adjust the caliper. The brakes and all the components are a major safety hazard as I'm always worrying if the brakes will function properly any give time I need to slow down. Also, the transmission shifts roughly and even downshifts without cause on occasion. It startles me when I'm driving and suddenly the transmission decides it wants to shift with a violent jolt as though briskly stepping on the brakes. I've had the transmission fluid changed twice in the last 2 years, which did not have any effect on the issue. Prior to each flush, the transmission has also developed a significant leak, which I led to the decision to flush the fluid and replace the pan and gasket. However, after doing so, the transmission continues downshifting and leaking. Once again, these issues have a significant impact on how safe I feel while driving my truck. I love my truck, but I hope my complaint helps Ford fix these little big issues and can develop a fix for future models.
I have taken my 2017 F150 to Sunrise over a period of 3 years to ‘fix’ the downshifting issue on the engine. I was constantly told I was imagining things. Then the dealer kept my truck for 3 months while is was supposedly fixed according to a recall sent out in 2022. The problem was not corrected. Then in 2025 another recall was issued for the braking system and the emergency brake light coming on. Again, back to the dealer for recall repair. And again it was NOT repaired as the light still comes again every time we are driving on the highway. Our truck has very low mileage for 2017. Please advise if you can assist us. Respectfully [XXX] & [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 F150 Super Crew 4x4 brought into dealership for brake master cylinder recall. ( no lights on dash) Dealership changed both the master cylinder and brake booster at no charge. The same day the vehicle was picked up, I returned it to the dealership. The vehicle was having issues with keeping straight on the highway and when I slowed down when coming to a full stop, the steering wheel turned completely to 1 side on its own. These symptoms were not present when vehicle was initially dropped off. Dealership is now telling me that the ABS module is bad and that I need to pay for that repair. The local Ford dealership submitted documentation (Special Service Support Center Assistance Request) to Ford to cover related damage, but request was denied. I called Ford corporate to re-open case and appeal decision. Ford corporate would not re-open. I requested a field service engineer to review my situation, Ford said No. I asked for good will assistance, Ford said no. I asked if Ford could do anything to assist, Ford said no. It has now been over 45 days without my vehicle. The steering wheel rotating on its own after braking is a critical safety concern. The local dealership has changed the recall to complete and left me with a vehicle that is not safe to use. They claim the ABS module is bad and I have to pay out of pocket, but they have yet to provide any documentation or reports including any OBD2 codes that indicates this is not as a result of the recall work performed. In summary, I left my vehicle at dealership for recall on master cylinder and after repairs the vehicle is having issues with related components that were not present before dropping off. All I ask is that Ford can assist by covering the needed parts and labor to get my vehicle back on the road performing safely.
Since the brake recall was performed when driving the brake light will come on in the instrument cluster. When the light comes on the brake pedal gets stiff. Like it's stuck and takes a little effort to break free. This is not present when the light is off. Before the recall was performed I never had an issue with the brakes or the light coming on. Also. The door ajar light in the instrument cluster comes on when all the doors are completely closed. Will turn off after pulling over and turning the truck off, and back on. Sometime it comes on for a whole day no matter how many times I restart it, then be fine the next time I use the truck.
The powertrain/transmission is not receiving the signal from the engine to accelerate. It can be inspected. The vehicle is slow to accelerate or will not accelerate at all, causing lurching motions and slow movement of the vehicle. This can cause my vehicle to rapidly accelerate or me to slowly decelerate, causing me to possibly run into others or be hit by others. No one has reproduced or assessed the problem. The problem occurred multiple times before a warning message was displayed. The signal appeared after two weeks of the failure occuring.
In June 2025 and again in December 2025, when my truck stopped at a Red Traffic Light and I applied my brakes to stop the vehicle, my two rear wheels/tires started to spin rapidly non-stop for 60 seconds or the duration of the traffic light, causing a great deal of smoke and noise. My truck acted like a "Drag Racing" machine on a short track revving its engine and spinning its tires for a very short burst of speed down the track. Cars behind me kept their distance and I thought my truck would bolt forward at any time causing a serious accident. I applied my brakes as firmly as possible, praying my truck would not lose control and bolt forward into the lane of traffic. In June, my mechanic thoroughly inspected my vehicle for four hours, going on a test drive, pulled off all the wheels and checked every pertinent component, ran 3 diagnostic code assessments and found nothing. When it happened again on December 11, 2025, I contacted another mechanic who told me he could not address the issue since it was a known Ford Issue and to contact the federal safety agency and Ford (PE25-002). Finally, there were no warning lights on my dashboard when it happened during these two incidents.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle hesitated to respond, causing the braking distance to be extended. There was no warning light illuminated. The local dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.
Transmission dropped into first gear at 45mph. Rear end locked up while taking my kids to school. Output speed sensor in transmission. Lead frame issue.
While driving , brake pedal went to the floor causing vehicle to barely stop. upon stopping and exiting vehicle noticed brake fluid on the ground and right side brake hose had ruptured. Vehicle had to be towed for repairs. Ford Service department says entire brake line and hose must be replaced due to "fitting is swollen".
The contact owns a 2017 Ford F-150. The contact stated that while coming to a stop, the brake pedal became inoperable. The contact stated that excessive force on the brake pedal was needed to stop the vehicle. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the dealer to obtain a loaner vehicle. The failure mileage was approximately 170,000.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 35 MPH, the transmission vibrated and downshifted before slamming into gear. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The vehicle was repaired, but the failure persisted. The contact stated that four days later, the vehicle was repaired. The contact stated that on a separate occasion, while driving 30 MPH, the vehicle shuddered abnormally and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the transmission unexpectedly downshifted. No warning lights were illuminated. The vehicle was not repaired after the most recent failure due to the cost. The manufacturer was not notified of the failure. The failure mileage was 115,426.
This vehicle is subject to the federal safety agency Recall #25V236 (Ford Recall #25S37) for a defective brake master cylinder that can leak into the brake booster, reducing braking effectiveness and creating a serious crash risk. The recall was issued on April 11, 2025. As of today, Ford has not provided any remedy. My local dealership confirmed that no fix is available, and Ford Corporate has refused to provide a loaner, rental allowance, or written timeline. This leaves me with an unsafe vehicle that I cannot rely on. This recall has been open for months without resolution, and Ford’s refusal to provide assistance places me and the public at risk. I request that the federal safety agency investigate Ford’s failure to provide a remedy in a timely manner, require Ford to provide comparable loaner/rental vehicles until the repair is available, and hold them accountable for this unreasonable delay.
The contact owns a 2017 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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