The contact owns a 2017 Ford F-150. The contact stated when the vehicle was parked, the contact became aware that the rear driver’s door had failed to close properly. The contact attempted several times to close the door and was able to lock the door and when he attempted to open the door the door would remain locked and would not open. The contact was concerned for the safety of a passenger inside the vehicle with the failure to lock or unlock the door. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 111,000.
2017 Ford F-150 locks complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
The contact owns a 2017 Ford F-150. The contact stated that the rear tailgate locking mechanism had malfunctioned causing the tailgate lever to become stuck and causing the tailgate door to erroneously open and fail to remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the Extended Warranty coverage for the failure. The failure mileage was 85,000.
When I use the brakes, the doors open and passengers fall on the roadway. Then get struck by passing vehicles. It hurts when getti ng run over. Plus it sucks when the doors open randomly in traffic.
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.
The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle, the front driver’s and front passenger’s side doors failed to remain closed. The contact stated that the failure had occurred during very cold temperatures and the locking mechanism was frozen. The vehicle was taken to the local dealer who diagnosed and determined that the door locks needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Vehicle is a pickup truck. Tailgate has opened up multiple times while driving (at least three times now in 3 months of moderate driving of approximately 30 miles per day). It does not seem to be related to whether or not the tailgate is locked or not or the weather. Vehicle does *not* have an electronic/automatic tailgate open feature. It is a manual release only. I believe that is could be associated with hitting bumps in the road, but have been unable to confirm this theory yet. Please note the 2018 model has similar latch parts for the tailgate and HAS been recalled.
Driver's side door won't stay latched.
Both front door latches have issues. When i enter the vehicle and attempt to shut the door, it doesnt latch closed. Instead the door just bounces back open. The only way i found to get the latch to engage is by locking the door not with the interior switch but with the keyfob lock button. Once i do that while the door is open, i can shut the door and it will latch closed. Issue is sporadic.
door latch freezes during frigid temperatures and wont latch closed and if door is closed hard enough it wont register the warning light but can fly open while driving had this happen multiple times with the passenger doors once with my 3 year old childs door. i had to ratchet strap it closed to get home there is open recalls for this problem just not for my vin# this is the first ive personally reported this issue since buying the vehicle. and sometimes the door ajar warning will come on if the door isnt shut hard enough but thats after the issue happens, the door will shut but not latch causing a major safety concern.
The door latches are still freezing open and closed so the doors will not open or close properly. Took it to the dealership and they said ford will not cover it because the latches are not part of the recall apparently.
When the temperature outside drops below freezing, the rear driver's side door has either been stuck closed or will not latch properly. Ford needs to issue a formal recall on this. If the door to open while driving this would not be safe to the passengers in the vehicle. if I were to get into an accident, I would not have easy access to the occupants in the back as the door maybe stuck and will not open.
Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.
The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze shut or fail to latch securely. The contact stated while driving 10 MPH and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he might be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under the federal safety agency Campaign Number: 17V652000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for a second opinion. The failure mileage was approximately 15,000.
Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.
The contact owns a 2017 Ford F-150. The contact stated while attempting to unlock the door, the door latch would not release. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,818.
Tl* the contact owns a 2017 ford f-150. The contact stated that the front doors failed to remain closed. The contact stated that bickford ford (3100 bickford ave, snohomish, wa 98290, (425) 334-4045) repaired the door latches. The contact stated the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.
2017 ford f-150. Consumer writes in regards to frozen door latch safety recall. *ld the consumer requested to be reimbursed for the recall repair.
Tl* the contact owns a 2015 ford f-150. The contact stated that during cold weather, the driver's side and passenger's side rear doors failed to latch securely. After a while the driver's side front and passenger's side front doors experienced similar failures. The vehicle was taken to waconia ford sales, inc. Located at 235 mn-5, waconia, mn 55387, (952)442-4411 and metropolitan ford of eden prairie (12477 plaza dr, eden prairie, mn 55344, (952)943-9000) where the vehicle was vehicle was repaired each time however, the failure recurred. The vehicle was included in the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The manufacturer was contacted and notified of the failure. The contact also requested a buy back by the manufacturer which was denied. The approximate failure mileage was 10,000. *ln
Tl* the contact owns a 2017 ford f-150. While driving approximately 15 MPH, the front and rear passenger doors opened on their own and the door chime sounded. The vehicle was towed to dahl ford (561 theater rd, onalaska, wi 54660) where they were in the process of repairing the vehicle. The contact also stated that the door latches were previously repaired by the same dealer four times per customer satisfaction program number: 18n03 issued by the manufacturer. The manufacturer was notified of the failure and provided case number: jas25115054. The approximate failure mileage was 7,045.
Tl* the contact owns a 2017 ford f-150. The contact stated that the doors failed to open because the door latches were frozen. The contact stated that the doors opened in warmer weather. The vehicle was taken to wickstrom ford (600 w northwest hwy, barrington, il 60010) where they applied grease on the doors. The vehicle was repaired, but the failure recurred the following day. The vehicle was taken back to the dealer where they informed the contact that a stronger grease would be applied to the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
Tl* the contact owns a 2017 ford f-150. The contact stated that the vehicle doors would not latch shut in cold weather. The contact had to tie the doors shut with bungee cords while driving. The vehicle was taken to deery brothers ford lincoln (2343 mormon trek blvd, iowa city, ia 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. The manufacturer was called and stated that the doors were not covered by a recall. When the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. The vehicle was taken back to the dealer and had not been repaired. The contact was provided a loaner vehicle, which the dealer asked to be returned. The failure mileage was 15,000.
Tl* the contact owns a 2017 ford f-150. The contact received notification of the federal safety agency campaign number: 17v652000 (latches/locks/linkages); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called karl flammer ford at (727) 937-5131 (located at 41975 us-19, tarpon spring, fl 34689) and was informed that the part was not available. The manufacturer was notified and provided case number: cas16814750. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 ford f-150. The contact took the vehicle to davidson ford (3690 ny-31 liverpool, new york 13090, (315) 860-0096) to be repaired per the federal safety agency campaign number: 17v652000 (latches/locks/linkages); however, the repair did not correct the failure. The contact had to take the vehicle back to the dealer four times for the door locks. The contact was unable to unlatch the front passenger door from inside the vehicle. The contact had to open the window and unlock the front passenger door from outside the vehicle. The contact was now experiencing a failure with the rear passenger door being unable to unlock. The contact had to use a bungee cord to keep the door locked. The contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. The manufacturer was notified and provided case number: cas16563007. The failure mileage was 14,478.
Tl* the contact owns a 2017 ford f-150. The contact received notification of the federal safety agency campaign number: 17v652000 (latches, locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (corwin ford of springfield, 3241 s glenstone ave, springfield, mo 65804) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2017 ford f-150. Consumer writes in regards to door lacth freezing in below freezing temperatures. *ld the consumer was advised there was a recall on other model vehicles for the same failure.
Tl* the contact owns a 2017 ford f-150. While driving approximately 5 MPH, the driver side door opened. In order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch as the vehicle struck some bushes. The contact received notification of the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The contact mentioned that the failure had occurred five times since the vehicle was purchased. The dealer (vinton baker ford in fairview oklahoma) was called and stated that the remedy was not yet available. The contact stated that he was informed by the dealer that the vehicle would be repaired according to the recall remedy but the scratches sustained to the vehicle's paint was the contact's responsibility. The manufacturer was notified of the failure but offered no further assistance. The approximate failure mileage was 6,000.
Tl* the contact owns a 2017 ford f-150. While operating the vehicle at various speeds and turning in either direction, the rear driver and passenger side doors would suddenly unlatch and open. The failure occur while the doors were in the locked position and when the weather temperature was below 15 degrees fahrenheit. The vehicle was taken to the local dealer (corry ford, 13626 rt.6, corry, pa 16407) and repaired per the federal safety agency campaign number: 17v652000 (latches/locks/linkages); however, the failure recurred. After repairing the vehicle a second time, the failure continued. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. *tt consumer stated door doesn't shut and latch does not work. Updated 12/13/18
Tl* the contact owns a 2017 ford f-150. The contact stated that all the doors on the vehicle failed to latch. The contact called an unknown dealer and was informed that nothing could be done. The vehicle was not diagnosed or repaired. The contact called another unknown dealer and was informed that the failure would have to be duplicated. The VIN was not included in the federal safety agency campaign number: 17v652000 (latches/locks/linkages). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The approximate failure mileage was 8,000.
Tl* the contact owns a 2017 ford f-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield ford lincoln (50 baltimore pike, springfield, pa 19064), but was not diagnosed. The vehicle was repaired per the federal safety agency campaign number: 17v652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200. *tt
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