The contact owns a 2018 Ford F-150. The contact stated while having a routine oil change performed, the independent mechanic stated that the head gasket was leaking. There were no warning lights illuminated. The vehicle had been taken to the dealer where it was confirmed that the head gasket was leaking due to two detached head gaskets. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in a recall or had warranty coverage. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was 113,000.
2018 Ford F-150 engine complaints
Page 11 of 21: complaints 281 to 310 of 591, newest first, as owners wrote them.
The contact owns a 2018 Ford F-150. The contact stated that the vehicle hesitated while starting and the engine made abnormal rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
I just started towing with my 2018 2.7L F-150 Eco Boost. I went on a long trip with my family towing our camper. When coming off the highway we slowed down to yield for our turn. The vehicle shut off in the middle of the highway, presenting a serious safety concern for me and my family. Throughout the rest of the trip this continued to happen when coming to a stop. Ford has known about this safety issue since 2018. TSB 182249A was issued on August 16, 2018.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was a rattling sound coming from the engine. Additionally, while driving at various speeds, the vehicle hesitated to accelerate while changing gear and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not covered under the Manufacturer's Extended Warranty Coverage for the failure. The failure mileage was 85,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 70 MPH, the contact became aware of a loud fluttering sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed as a cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHSTA Hotline for assistance. The approximate failure mileage was 119,000.
The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure had been recurring. The contact related the failure to Ford Campaign Number: 21N03 (Cam Phasers). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 106,000.
there was a ford program recall to fix the ecoboost cam phasers but it has now ended. and now my 2018 F150 is experiencing cam phaser issues (as per Ford dealer service) at 60k miles; however, Ford has not issued another recall.
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the engine made ticking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine oil level was low. The dealer added engine oil, and the contact returned to the dealer every week for 3–4 weeks for an oil consumption test. The contact was informed that the engine was consuming an excessive amount of oil, more than the manufacturer's recommended amount. The contact was also informed that the engine needed to be replaced; however, the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was an abnormal rumbling sound coming from the engine compartment. The contact stated that after the vehicle had warmed up the rumbling sound stopped. The contact stated there was no warning light illuminated. The contact stated that the abnormal sound had started occurring while driving the vehicle. The contact stated that the failure was more noticeable while slowing for traffic or at a traffic signal. The vehicle was taken to a dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under Customer Satisfaction Program: 21N03 - Engine Cam Phaser Replacement (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 125,000.
The contact owns a 2018 Ford F-150. The contact stated while driving 40 MPH, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with cylinder #4, resulting in damages to the engine and requiring that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.
The cam phasers on this truck make all the sounds and issues that others have experienced in the f-150. they need to be replaced asap. vehicle is at 83000 miles.
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, he noticed a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NSHTA Hotline for assistance. The failure mileage was approximately 76,000.
The contact owns a 2018 Ford F-150. The contact stated that during cold starts, there was an abnormal shuddering sound coming from the engine. The vehicle was taken to the local dealer who diagnosed that the camshaft timing unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 58,000.
Subject: Urgent Resolution Required for Defective 2018 Ford F150 Truck Dear [Dealership Manager/General Manager], I am writing to express my profound disappointment and frustration with the 2018 Ford F150 truck I purchased from your dealership five months ago. Despite being certified pre-owned by Ford, the vehicle has been plagued by significant mechanical issues, primarily excessive oil consumption, leading to engine and transmission failure. This situation is deeply troubling, as it not only poses a major safety concern but also represents a significant financial burden and inconvenience. Despite repeated attempts to address these issues through servicing at Ford Sawgrass, the truck has been deemed unserviceable, necessitating a new engine and transmission. My efforts to seek resolution from Ford Motor Company have been met with indifference, as they have cited a third-party warranty that allegedly supersedes their responsibility. Similarly, Grieco Ford of Delray Beach has been unresponsive to my complaints, citing the "as is" nature of the sale. I am requesting immediate action from Ford Motor Company to rectify this situation, including providing a new engine and transmission or compensating Sawgrass Ford for the necessary repairs. This defect in the 5.0 Coyote engine constitutes consumer fraud, and I expect Ford to take full ownership and accountability for it. I trust that both Ford Motor Company and the federal safety agency will uphold their integrity and address this matter promptly. Please consult with Jonathan in the service department at Sawgrass Ford (Tel: 954‑851‑9000) to expedite the resolution process. I appreciate your urgent attention to this matter and look forward to a swift and satisfactory resolution. You can reach me at [XXX] or via email at [XXX] . Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
see NTSHA report of technical service bulletin. This describes exactly the issue. As a result, the timing chain has been diagnosed as stretched due to the cam phaser issue. From what I understand, the safety concern is that the timing chain, if left undiagnosed/unrepaired can cause engine failure, loss of control etc. Ford has attempted to fix the VCT (Variable camshaft timing. [XXX] . the below is Ford's TSB issued 04May2023 TECHNICAL SERVICE BULLETIN 3.5L EcoBoost - Cold Start Ticking/Tapping/Rattle With Possible No Restart During Auto-Start-Stop Operation 23-2143 04 May 2023 This bulletin supersedes 22-2200. Model: Ford 2018-2020 Expedition Built on or before 30-Nov-2019 2017-2020 F-150 Engine: 3.5L EcoBoost Built on or before 30-Nov-2019 Lincoln 2018-2020 Navigator Built on or before 30-Nov-2019 Summary This article supersedes TSB 22-2200 to update the production fix date, Action statement and customer symptom. NOTE: Certain parts may now be reused for this repair. Refer to the Service Procedure for details. Issue: Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. Some vehicles may also exhibit an intermittent condition with no auto restart during auto-start-stop operation with or without diagnostic trouble code (DTC) P164C present in the powertrain control module (PCM). This may be due to a worn variable camshaft timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the variable valve timing solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal rattling sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 101,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with defective cam phasers. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. Upon investigation, the contact related the failure to Customer Satisfaction Program: 21N03. The vehicle was not repaired. The failure mileage was approximately 75,000.
Ford has a known motor defect with 2018-2020 F150 pickups with coyote engine. In my case at 57k miles dealer determined I need a new engine due to this oil consumption issue caused by the costing they sprayed on the motor cylinders. Searching the internet thousands of this model have same issue and ford refuses to recall it. In fact I am having issues even getting Ford to cover it under warranty. While I jave not experienced a safety issue yet, if the motor seizes while on the highway it is highly likely to cause a safety risk. Fords fix as indicated by attachment is to extend the dipstick so you put additional oil(takes 10 qts by default so requiring more) to hide the issue from consumers. Their goal for sure is to hide the issue from consumers until out if warranty.
The contact owns a 2018 Ford F-150. The contact stated there was an abnormal rattling sound coming from the vehicle at a cold start. There was no warning light illuminated. The vehicle was recently taken back to the dealer after the latest failure and the contact was informed that the vehicle was no longer covered under warranty. The contact stated the cam phasers had been replaced four times under warranty. The manufacturer was notified of the failure and the contact was provided a case number. The contact was also referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was 20,422.
The contact owns a 2018 Ford F-150. The contact stated that the cam phasers had been previously repaired in the past. The contact stated the vehicle was shuddering and lost motive power while driving. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers were sticky and was making an abnormally loud sound. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 52,509.
Three occurrences within a week, low oil pressure and check engine light illuminated on 2018 F-150. Twice at cruising speed (20-50 mph) and once when accelerating(60-70mph) to pass. When accelerating to pass, light(s) illuminated, and experience a temporary loss of power. Took vehicle for inspection and notified vehicle was 6 quarts low. Vehicle had last had oil change approx. 5,000 miles before incident, and had no evidence of leaking. I was given a copy of TSB 19-2365(Excessive Oil Consumption) and advised to see dealer. Dealer stated this was a known issue, even though not widely published/disseminated . Dealer charged for performing maintenance under TSB and advised to return in 3,000 miles.
The contact owns a 2018 Ford F-150. The contact stated that while driving at undisclosed speeds, the oil pressure warning light illuminated. The contact added 1 quart of engine oil. The vehicle was taken to an independent mechanic however, the cause of the failure was not yet determined. The contact stated that the failure recurred every 1,000 miles. The vehicle was taken to a different independent mechanic where it was diagnosed with excessive oil consumption. The contact discovered Technical Service Bulletin: 19-2365, however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, he heard an abnormal knocking sound emanating from the engine compartment that dissipated as the engine warmed up. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was not notified of the failure. The failure mileage was 85,000.
The contact owns a 2018 Ford F-150. The contact stated while the vehicle was started, there was a rattling sound coming from the vehicle. The contact stated that the rattling sound was consistently recurring. The vehicle was taken to the dealer where it was diagnosed with a camshaft failure. The vehicle was not repaired. The contact discovered the Customer Satisfaction Program: 21N03, however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
The engine makes a popping sound, acceleration and deceleration rattles and response delay. Dealer repair was a replacement of the intake manifold/runner controls. Service advisor advised the dowels that hold the interior parts and runners come lose due to improper factory installation or defect. The popping is raw gas causing the popping. When the runners fall out the vehicle will lose power. Obvious safety defect and concern to the public. The vehicle has 30K miles, no warning light or computer error shown at the dealer, obvious concern with this. Concern with transmission delay, clunking and jerking, along with the poor running engine. The dealer said this was normal and again no warning light comes on or computer code. All repairs and concerns have been addressed with the dealer. Ford is res041920ponsible for a poorly built truck and lack of warning systems in place.
The contact owns a 2018 Ford F-150. The contact stated that while driving at slow speeds and entering traffic, the accelerator pedal was depressed, and the gear shifter slipped into neutral. The gear shifter indicated that the vehicle was in eighth gear but failed to move. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the cam phaser and rear differential had failed. The transmission drum had shifted, and a transmission replacement was recommended. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall or warranty coverage on the vehicle and referred him to the federal safety agency Hotline. The failure mileage was approximately 129,000.
Timing change skipped, cam phaser snapped, and transmission skips gears and is jerky while accelerating almost giving whiplash sometimes
The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 75,000.
The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was a rattling noise coming from the engine compartment. There were no warning lights illuminated. The contact stated that the noise faded away after driving for several minutes. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact diagnosed the failure himself and stated that the rattling noise was coming from the cam phaser. The contact stated that the cam phaser needed to be replaced; however, the vehicle was not repaired. The contact related the failure to the federal safety agency ID Number: 10209366/ Manufacturer TSB Number: 21N03-S4: (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program: 21N03. The manufacturer referred the contact to the federal safety agency Hotline to obtain more information on the Consumer Satisfaction Program. The approximate failure mileage was 40,000.
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