The dash pad in front of steering wheel is coming apart and peeling back. It appears to a defect in installation, material use or wasn't glued down properly
2021 Ford F-150 body complaints
Page 2 of 2: complaints 11 to 36 of 36, newest first, as owners wrote them.
The side rails that come out when door is opened to assist with getting inside the truck does not work properly. It has come out and will not go back in. The door is closed and I have to drive the truck with the rails hanging down. That is a hazard.
The saggy diaper is a hazard and major manufacturer defect that must be corrected ASAP. It needs to be metal period the end. The paper like cover bolted on the undercarriage is an awful engineering hazard. I have changed this item four times. The dealerships well established pattern of services for this issue and Google searches speak for themselves. I don’t know why Ford refuses to address this concern and blow me off.
What component or system failed or malfunctioned, and is it available for inspection upon request? The exterior door handles and latching mechanism failed due to freezing in cold weather. When temperatures drop, the door handles become stuck or the latch mechanism fails to engage or disengage properly. This issue is reproducible during cold weather and the affected components are available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction poses a safety risk in multiple ways. The doors may not close securely, which could result in a door opening while driving. Conversely, frozen latches can prevent doors from opening, which is a serious concern in the event of an emergency where rapid exit from the vehicle is required. This could endanger both the driver and passengers. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not yet been confirmed by a dealer, but it is a widely documented problem among 2021 Ford F-150 owners, and it occurs consistently during cold weather conditions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No formal inspection by the manufacturer, police, or insurance representatives has been conducted to date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages. The issue was first noticed during freezing temperatures in the winter season. The symptoms are physical—frozen or stuck handles and malfunctioning door latches.
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal swishing sound in the front and rear passenger's side door panels. The contact inspected the vehicle and discovered water in the front and rear passenger side door panels. The vehicle was taken to the dealer. The contact was informed that the water leak was coming from the roof of the vehicle. The vehicle was repaired; however, the failure reoccurred. The contact stated while the vehicle was parked, the contact noticed the water entering the interior of the vehicle through the rear passenger's side seat belt. The vehicle was taken to the dealer. The contact was informed that the water leak was due to a failed rear exhaust panel. The contact was informed that the rear exhaust panel needed to be replaced. The vehicle was repaired. Additionally, the contact stated that due to the failure, the carpet and the seats needed to be cleaned. The failure reoccurred. The contact stated while driving, there was an abnormal swishing sound in the front and rear passenger's side door panels again. The contact became aware of electrical switching sounds, and the horn failed to operate as intended. The vehicle was taken back to the dealer, where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Driver door won't lock or unlock in extreme cold. To exit and enter truck, I have to use the passenger door and slide into driver seat, which is very difficult b/c of the center console. No way I could get out of the truck in a hurry if I had to. Took to a dealer but of course it couldn't be duplicated. Internet search shows this is a problem with the 2021 ford f150.
My rear passenger window shattered. My niece opened the door and the glass shattered. The window pane was held together by after market tint. It then fell under the vehicle. The vehicle is available for inspection until Friday, July 27, when it is scheduled for repair. The safety of the passengers was putt in jeopardy sure to the nature of the incident.
F150 is experiencing interior leaking from the windshield and other areas that Ford is unable to identify the cause. This can cause visibility issues and damage to electrical components resulting in a safety issue. The leaking causes the floor mats to be wet, which have also caused my foot to slip off the control petals. This could cause an accident. Ford is not able to identify the source, they were able to reproduce the leaks in the firewall but can't identify the source. Ford doesn't acknowledge this is a major issue and has only offered to caulk and seal in the most common areas. It was in the shop for four days March 25-27 and 22-23 2024. There are no warning issues just went floor mats and visible water on the interior of my windshield which I demonstrate to the dealership.
Tailgate periodically opens on its own
In freezing temps(usually under 25*), the interior door handle freezes and will not engage the door latch. The door will not stay latched until cabin of interior warms up. Running boards get deployed every time the vehicle comes to a stop.
The contact's business partner owns a 2021 Ford F-150. The contact stated that while his business partner was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with a fractured driveshaft. The dealer replaced the driveshaft. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in the federal safety agency Campaign Number: 21V986000 (Power Train, Structure). The failure mileage was 80,230.
Panoramic sunroof exploded. This happened on a country highway with no other cars or debris around.
The contact owns a 2021 Ford F-150. The contact received notifications of the federal safety agency Campaign Numbers: 22V142000 (Visibility) and 22V623000 (Power Train, Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford F-150. The contact stated that when the brake pedal was depressed, there was an abnormal sound heard. The vehicle was taken to a dealer, and the dealer confirmed there was no failure. In addition, the dashboard failed to work as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
While driving on a highway at 70 mph the hood unlocked and was caught by the safety latch. It is available for inspection. My safety was at extreme risk. Loosing the ability to see out of my windshield had the safety latch failed could have been catastrophic. This could have caused a crash at highway speeds from the sudden inability to see where I was driving. The problem has not been reproduced but should be confirmed by the trucks data system. A hood unsafe message appeared on my dash screen. The latch has not been inspected yet as this happened last night. There was no prior indication or warning that the hood would come unlocked.
EXTREMELY DANGEROUS DOOR CLOSING FAILURE. Both front door lock actuators malfunction below 10 degrees Fahrenheit. Rear doors of the crew cab are unaffected. The moving parts of the mechanism are not frozen and there is no water in the system. The lock actuator will not engage the clamp/pin mechanism to hold the door closed, even though the movable parts are freely moving. this happens whenever the temperature is below 10 degrees. In order to get out of the car you need to exit the rear door or climb out the window. Once the door does open, it will not securely latch in position. The Certified Ford dealership informed me that this is a "known problem" with the F150 and there is no known repair.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated upon parking the vehicle, he noticed that the underbody heat and noise insulators had detached and was hanging on the ground. The vehicle was taken to the dealer who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 7,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) and 22V193000 (Electrical System) however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available on the federal safety agency Campaign Number: 21V986000. Parts distribution disconnect on the federal safety agency Campaign Number: 22V193000.
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 70 MPH, the hood was vibrating. The contact pulled over safely and noticed that the hood bolts were loose and one was missing. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with missing latches and bolts. The dealer repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2021 Ford F-150. The contact received an email notification of the federal safety agency Campaign Number: 21V986000 (Power Train, Structure) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms part not available.
DOOR LOCK In freezing temperatures, the door locking mechanism can become inoperable (the door will not unlock and you cannot enter or exit the vehicle using that door). The door fails to unlock using manual key, auto unlock with keyfob in hand, pressing the button on the handle or entering the security code. Sometimes after a few attempts, you will be able to open the door despite the lock pin at the top of the down frame is still down. However, once in the vehicle, you will not be able to get back out until the vehicle is warm. This is a risk in case of accident or fire. The issue is currently being diagnosed by dealership. No other warnings. Only happens in freezing temperatures (in my case temps in the mid-teens and below).
Vehicle was purchased new 06/08/2021. Since that time it has been back to the dealer 4 times with 3 being for repairs to the problem. There is a crunching / clanging sound every time a turn is made on an incline or decline. The vehicle has been inspected and gone over with body bolts loosened and re-tightened to factory specs to no solution. It was taken back again and now the dealer thinks it is something with the springs. The truck has been with the dealer a total or 27 days as of this date. ( 08-21-2021 ) and repair attempted 3 times. The dealer is not sure if springs are the problem, just chasing possibilities down. I have a loaner which myself and my wife heard the same noise starting. We feel unsafe with this vehicle and Ford seems to be passing the buck although the dealer rep believes it is time for a buy back.
The 2021 F150 active air dam does not function properly. The top stationary piece becomes lodged inside of the bottom retractable part every time it opens and closes. It's becoming weaker and loosely attached to the vehicle. I'm afraid one day driving it will completely fall off and fly into another vehicle's line of sight causing damage or a wreck. The dealer I went to service advisor called it a "wrinkle" like it was a joke to him and I should just deal with it. He supposedly put in a "TSB" but never calls me back when I ask about it. I need it replaced or repaired. It makes me extremely nervous. There are multiple threads complaining about it so it's not just a one truck issue.
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