The contact owns a 2021 Ford F-150. The contact stated that while reversing into their driveway, the back over prevention display rear view camera was frozen, no warning lights were illuminated, and in the process, the contact crashed into the corner of their house with the rear passenger tail light. The image displayed 20 feet away in distance, however the house was closer than the image display. Property damage was not reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was going less than 5 MPH at the time of the crash. The vehicle did not need to be towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was taken to a local dealer where the vehicle was inspected however, it was not diagnosed, and the vehicle was not repaired. The contact referenced the federal safety agency Campaign Number : 25V315000 (BACK OVER PREVENTION) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
2021 Ford F-150 driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 89, newest first, as owners wrote them.
While stopped at a traffic light or in an intersection preparing to make a turn, the vehicle’s engine will randomly shut off. Simultaneously, a pre-collision warning appears on the display. This causes the vehicle to become temporarily disabled, even as oncoming traffic approaches. To recover, the driver must shift the vehicle into park, restart the engine, and quickly accelerate out of the way to avoid a potential collision.
The contact owns a 2021 Ford F-150. The contact stated while shifting to reverse(R), the rear camera image was distorted. The contact stated that the image was blank, and blue intermittently. The vehicle was not taken to the dealer, or an independent mechanic, and was not diagnosed. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. On a separate occasion, the console screen ceased to function and would not display data and shut off intermittently and turned on independently. The headlight warning lights, and Forward Collision Avoidance warning light was illuminated, and a message that the center sensor not active was displayed. The vehicle was taken to the dealer and the dealer made several software updates; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. The VIN was not available.
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rear-view camera failed to display an image, compromising the backup prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 29,000.
Rear backup camera and distance sensors stopped working. The issue is intermittent This issue could have resulted in an accident or injury/fatality due to no image sensor information No dealer involvement at this time No outside inspections at this time No prior warnings or messages were given before the failure
I was traveling 47 mph and suddenly the parking brake was activated, causing the car to brake instantly. Luckily, no one was behind me and luckily it did not cause an accident. There were no lights on the dashboard. I took it to the Ford dealer to have it inspected and they gave me an appointment for 8 days later and let me go home knowing that I could not drive it since I almost caused an accident.
I am writing to bring to your attention a critical safety issue affecting my 2021 Ford F-150, caused by a recent SYNC software update. On or around August 2024, Ford issued a software update that has resulted in significant malfunctions in multiple vehicle systems, including intermittent freezing and non-responsiveness shortly after vehicle startup. These issues persist for several minutes, severely impairing safety features—most notably the federally mandated backup camera that all vehicles sold after 2018 are required to have for driver and pedestrian safety. Following Ford's issuance of a recall number, I scheduled a service appointment with my local dealership and was later informed that Ford's specified service procedures would incur additional charges since my vehicle is now out of warranty. Ford has indicated that rolling back to a previous software version is not an option, as only Ford has access to the software. The company further requires an official diagnostic assessment at an estimated cost of $500 to $1,000 to even consider covering part of the repair costs. This approach is unreasonable, given that the malfunction originates from Ford’s own software update and directly impacts the safe operation of the vehicle. This is especially concerning as it compromises the backup camera and other critical driver-alert systems, which could lead to severe injury or even fatalities if the issue remains unaddressed. This issue is not isolated; a significant number of Ford F-150 owners are reporting similar problems on public forums, where Ford has acknowledged the software defect but has not offered a resolution without additional financial burden on affected customers. Given the safety risks posed by the non-functional backup camera and the importance of fully operational driver alert systems, I urge the federal safety agency to investigate this matter. Ford’s reluctance to address this defect without cost to owners directly undermines the federally mandated safety standards that
Front Camera Fault causing Adaptive Cruise Control not to work therefore forfeiting any added measure of safety at highway speeds. The issue was investigated and was fixed at the local Ford dealer by installing a new camera, camera control module, and wiring. Warning message came on every time the truck was started and warning light came on saying that adaptive cruise control could. not be engaged
Since 09/23/2024 my 2021 ford f150 the ABS ,service advance trac and pre-collition assist not available messages are displayed every time i press the brakes, the truck is only 3 years and has 21077 miles
Well I will be driving and randomly it will pop up saying issues with pre collision fault and fault with power steering and suddenly loose power steering while driving
I was slowing to a stop at a stoplight in traffic when the brake pedal dropped to the floor and the truck was no longer slowing. The ABS, Anti collision, and check brake system lights all illuminated. I was able to slow the truck and place in park to stop. Vehicle was taken to dealership where it was found to be in perfect condition according to the mechanic. I have been told that I should have no issue taking the vehicle although nothing has been resolved.
After starting the vehicle at a motel in the morning, and backing out of the parking spot, I put the vehicle in drive and gave it a little bit of gas (wheel cranked to the left to finish turning out of the spot), and the vehicle rapidly accelerated across the parking lot. I hit the brakes and the vehicle stopped accelerating. I looked down to see the cruise control set to 15 Mph and crossed out (disengaged due to brake engagement). I never set the cruise control at that speed. To the best of my knowledge I never bumped any cruise control buttons that morning. To the best of my knowledge a software glitch caused cruise control to set and engage, from a stop, to an unsafe speed considering the circumstances.
Truck was repair as per the recall of the emergency brake however is still applying the parking brake again and took it to have it scan but ford dealer ship says they don't find no codes or anything saying it does and I'm just scared of continuing to put myself and my family at risk when is still applying the emergency brake whenever it wants. So far has done it over 3 times in a period of a few moths after the recall was supposedly been done for that same reason. On the picture I'm posting here is the invoice of the repair of the recall. Is in Spanish part of it but all the numbers of the recall are there
Unknown which component is failing. It started with a rumble while accelerating or coasting but goes away when I shift into neutral so I believe that is the transmission. Other issues that are occurring randomly, speedometer will change indication to slower speed than I am actually going or it will drop to 0 while I am driving. Alerts and faults that have shown at the same time the speedometer goes out are: Powertrain fault, ABS, Forward Collision Warning, Parking Collision Warning, Automatic Emergency Braking, Lane Departure Warning, Blind Spot Warning, Lane Keeping Assistance, Cross Traffic Warning. Also a random metallic spinning noise coming from under the truck. It has been in the dealer garage 5 times now.
The Ford copilot 360 is not working on my f150 Raptor The speed limit sign recognition has stopped working correctly some of the time. Vehicle is currently at the Ford dealership in Palmyra Pennsylvania. For he last 45 days as the dealership has been unable to fix the problem. My Vehicle is still under the original 3 year 36k warranty. Purchased [XXX] currently has 18k miles. Vehicle is not as safe as is compared to how it operated prior to an update performed at the dealership.. Not happy or as safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Normal brakes fail. Only the emergency brake functions and locks up one of the rear tires.
Tail lamp assembly both sides, allowing moisture within the lighting assembly potentially resulting in short circuit or fire if water comes in contact with electrical connections.
The contact owns a 2021 Ford F-150. The contact stated that the check engine warning light was illuminated, and the GPS was inoperable. Additionally, the interior lights failed to illuminate as needed. The contact stated that the battery had drained on three occasions. The contact replaced the battery. The vehicle was taken to the local dealer, where it was diagnosed that the backover prevention camera needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the manufacturer had not been contacted. The failure mileage was approximately 5,000. The VIN was not available.
With cruise control engaged, the set speed would randomly change up or down changing vehicle speed rapidly. Most dangerous part was some times the speed would set itself from around the speed limit where I set to as much as 20-30 mph above the posted speed limit up to 90 mph. The speed would instantly increase by 5,10,15,20 mph all of a sudden which is not possible to set with the cruise control buttons as they only increase or decrease in one mph increment. If it is some sort of speed limit sign reading system it failed and caused a dangerous situation for me and my family. I have video of multiple instances. This is dangerous and life threatening for the occupants of my vehicle and others on or near the road and could easily lead to loss of control, injury or death.
This vehicle is equipped with Ford BlueCruise hands-free highway driving system. This system was activated when this occurred and my hands were off the wheel. Driving Southbound on [XXX] in Georgia, [XXX], left-most lane, with an ~8 ft shoulder and barrier, a few miles before mile [XXX], right around Sparks and Adel, GA. There were two dark tire skid marks in the road leading from the lane into the shoulder/barrier. It seemed like the truck thought those tire skid marks were the lines in the road and took the truck with them into the shoulder. Luckily I was paying close attention and consider myself to have quick reflexes. I was able to grab the wheel and correct before the truck got too far out of the lane. Only when the truck started going out of the lane did the system turn off and tell the driver to take control. This dash warning occurred fractions of a second after I grabbed the wheel to correct. I had my dash camera operating at the time, but I was too slow to capture and save the exact occurrence, however I do have an image of the same portion of highway where this occurred. I have uploaded two images. One unedited image and one "example" image of what the tire skid marks looked like in the road. Someone paying less attention or with slower reflexes could have easily ended up in the barrier at 70-80 MPH. The vehicle has not been inspected for this. Other than this incident, it has functioned seemingly fine and without indicating any error codes or check engine lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When a trailer is connected the right side trailer brake light fails to operate; the lights on the truck work properly. When the trailer has been recently disconnected warnings on the dash appear saying "Blind spot and cross traffic alert deactivated trailer attached". I also get trailer left and right turn lamps fault check lamps warnings and the turn signal indicators flash at double speed. These things always clear up after a couple of days until a trailer has been connected and disconnected again. I have two different trailers and they both do the same thing. Just for the record, the right turn signal and hazard flashers on the trailer work correctly. My dealer has observed everything that I stated above but claims he is unable to get parts to fix it. The cross traffic alert malfunction and the non operative trailer brake light would appear to be safety issues. So far, no one has been involved except my dealer's service department. If I don't hook up a trailer everything has and does work correctly. I took this truck in to the dealer a couple of years ago due to the dashboard warnings but did not take my trailer with me at that time; they were unable to fix it. I was unaware at that point that I had no right trailer brake light; this is not easy to see unless someone is following me.
After braking to enter drive way. The truck accelerated spontaneously causing vehicle to hit a wall. Similarly on previous occasions the truck has lurched forward when releasing the brake after coming to a complete stop at red lights or stop signs.
Collision avoidance , headlight bright/dim , lane departure system not working. I’m for service five times over five weeks with no resolutions there may be others I don’t know about until I need them the dealer is Fred Grande of Richmond michigan
On 3 occasions the emergency break applied itself while vehicle still moving and all of them was parking the vehicle but not got to fully stop when e brake applied itself. Also took it to the dealer nut they didn't find anything wrong with the vehicle
In April 2023, while driving to work, at least a dozen error messages were displayed on the instrument cluster. When I arrived at work and was driving at a slower speed, I noticed some irregular feedback in the steering wheel and quickly realized the power steering was intermittently disabling itself. The truck had just rolled over 30k miles at this point and was well within the manufacturer's warranty period. I took the truck to the dealer for repair and got the truck back within a few days and was told it was repaired. The very next morning while driving to work again, the same problem ensued again with a dozen error messages and the power steering intermittently disabling itself. I took the truck bad to the dealer, contacted Ford customer care, and they got an engineering team to help work the problem. The service advisor also told me there were 3 other vehicles at their dealer with the same problem. After more than 30 days of being at the dealer for repair, the truck was returned to me again. Everything seemed to be fine for a couple months and then it returned again with many error messages and power steering failures. On Monday this week I started to pull out in traffic and the power steering disabled and caused me to cross the 2-lane road into oncoming traffic.
The contact owns a 2021 Ford F-150. The contact stated that the infotainment system and the rearview camera were operable, and the screen image was black. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera system needed to be replaced; however, the part was not available. The vehicle was not repaired. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V163000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,500. VIN tool confirms parts not available.
The vehicle no longer sends signal when blind spot monitors are triggered front parking camera access not available rear view mirrors do not have blinker lights or original camera working
The reverse camera either doesn't work while backing up, or it freezes while backing up. I have video of it screen frozen showing in reverse while driving forward down the road.
The contact owns a 2021 Ford F-150. The contact stated that while reversing, the back over prevention camera failed to operate as designed. The contact stated that the screen showed a display of the company and then a black screen. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was unknown.
Rear camera becomes inoperable which poses risk to others and myself. Screen just goes black.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2021 Ford F-150?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history