Rear Taillight assembly filled with water due to a crack. The water caused the bulb to burn out. Dealer tried to get Ford to cover the taillamp and the manufacturer denied the claim stating the crack was not a flaw in manufacturing. The dealer also said that they have seen several of these where the manufacturer wont cover this component under the bumper to bumper warranty. This assembly has never been tampered with, the truck has not been in an accident. The failure of this taillight is likely caused by over torqueing at ASSY at the plant. Besides being costly this is a safety hazard when brake lights and taillights fail. Also..this assembly I find out houses the module for the blind spot monitor.
2023 Ford F-150 driver assistance complaints
Page 2 of 2: complaints 11 to 39 of 39, newest first, as owners wrote them.
front camera fault, service required, pre-collision avoidance not available. Lane departure warning fault, service required. This is an ongoing problem since date of purchase, 9/23/2025
While driving down the road, the driver gauge display screen completely goes dark. All information displayed normally on the screen, such as speed, mileage, and vital information about the vehicle stops, displaying entirely. This has happened multiple times. Usually the next day, the issue is solved. Then, several months later, the issue reappears. Whenever the vehicle is taken for repair, the dealer simply cannot replicate the issue. This is a known issue that has been reported online by many people.
The contact owns a 2023 Ford F-150. The contact stated that the vehicle received an unknown software update. The contact stated that after the software update was installed at the dealer, the contact experienced issues while activating the cruise control feature. The contact stated that previously the cruise control could be activated with a single switch. The contact stated that the cruise control and Forward Collision Avoidance switches were now located side by side. While attempting to activate the cruise control feature, the contact accidentally activated the Forward Collision Avoidance feature, and then had to take his eyes off the road to deactivate the function, almost causing several crashes. The contact reported the issue to the dealer and was informed that a new software update was upcoming. The manufacturer was notified of the issues but provided no assistance. The failure mileage was approximately 15,000.
Camera image becomes distorted when put in reverse. It doesn’t happen all the time, but sometimes happens multiple times a day. I have pictures and videos of the distortion of the camera happening.
The contact owns a 2023 Ford F-150. The contact stated that while driving various speeds, the Forward Collision Avoidance system unintendedly activated. During the failure there were no other vehicles or large objects nearby. The "Collision Alert" message was displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Thank you for a chance to file this information. The cruise speed control and lane keeping systems are not working consistently and properly. They fail every week when tested. So far - the dealer-warranty fixes have not been the remedy needed. The cruise control system on steeper slopes doesn't provide braking to stay at the set speed - and at times it doesn't provide any braking resistance - so the vehicle takes off full speed with gravity. The lane keeping system doesn't provide consistent drivers' assistance to prevent departing the lane - even with new/freshly painted center-lanes/side of the road lanes.
•Resolution Requested oFull refund for $67,227.63 - Total Money Spent Down Payment Trade In Monthly Payment Aftermarket Accessories oPremium Care Warranty for Purchase of next Ford Vehicle •Issues oEngine and Electrical Issue Electronic Gauge Screen goes black while driving resulting in a safety violation Significant latency of acceleration upon starting resulting in dangerous driving conditions Issue started Mar 2024 Remote Start Not Working Issue started Mar 2024 oSafety Failure Error Messages •6 X Anti-Lock Brake Fault •18 X Tire Pressure Monitor System •9 X Restraints Indicator Lamp •28 X Pre-Collision Assist Not Available •4 X Power Train Malfunction •Attempted Repairs – the service department has stated they do not know the issue and will need to keep the car for several more weeks to determine a fix oNumber of Times 5 Times oDuration 28 Days oDates 10 APR 2024 – 1 Day 09 May 2024 – 1 Day 09 Sep 2024 – 5 Days 07 JAN 2025 – 10 Days 14 MAY – 1 Day
Within weeks of purchasing this vehicle new from Groove Ford on Arapahoe, the dashboard would go completely black and the seat belt restraint warning, collision warning, and safety warning sensors would go off. This vehicle has been into the dealership 7 times within the past year for over 30 days and still no resolution.
Available for inspection. The "brain" of the truck is in the stereo system. the time on the call varies, but, the call will drop the Bluetooth or wired connection with the truck, the radio will reset, and go to a broadcast radio station, from which it will stay for about 5-30 seconds while resetting, and then the call will recommence on the in-house system again. Neither party knows until I start hollering that the call has been dropped. I have checked with Apple, and there are no issues with it, and all updates have been completed. During the call with the tech people at Ford, the tech said it is a known problem.The truck has been in the shop on several occasions at Ford Villages and in Ocala, Florida, starting in February 2025. On 3/14/25, eight modules had to be updated & I was assured that it would fix the issue. After is was dropped it off, it happened again. I took it back on 3/21, and this time they said they could not duplicate the problem. Furthermore, the issue would need to be fixed, most likely by an over-the-air update.On the way home, I called my brother, and it happened not more than ten minutes out of the shop! 3/25/2025, I contacted Ford again through their customer service line and told them I wanted to start the Lemon Law buyback process. A few days later, I got a call back – denied. I am going through the lemon law process now. They offered a $4k buyback, which I soundly rejected as an insult. REGARDLESS, this truck is unsafe to operate due to the distractions that are created by the unreliability of the CarPlay system. I have ended up in a ditch, almost ran off the road by other drivers and various other close calls, all because I have had to adjust the phone to where it would work while I am driving. Most likely the CarPlay (Android-based) incompatibility with the Apple software and users are made to suffer for it Whatever it is, it must be immediately resolved. Consumers do not need to be caught in between the petty games. Still or moving.
The contact owns a 2023 FORD F-150. The contact stated that the Pre-collision Alarm Sensor Default was displayed. The vehicle was taken to the dealer, who replaced two sensor cables. While driving at approximately 35-40 MPH, there was a sudden winding sound coming from the bearings, which could be heard underneath the hood. The vehicle was returned to the dealer, who replaced the alternator, and while repairing the vehicle, the dealer noticed that the idler pulley had failed. The idler pulley and serpentine belt were replaced. After having the vehicle repaired, the driver’s side seat cushion started deteriorating. The vehicle was taken to the dealer, who replaced the driver’s seat cushion. The contact smelled burning transmission fluid entering the cabin of the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The final decision for the repair was not yet provided. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.
On three separate occasions when I open my door, I get a “brake fault service soon” notification. I’ve done research and forums say this was a recall in the past. I’m aware my truck doesn’t have any current recalls but it has me wondering if it was ever fixed or if the repair was not good enough. I never owned the vehicle when the original recall came out so I’m not too sure what happened.
I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 F150 (bought as NEW in Sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was NO MESSAGE on the instruments. Anyway, my point is: this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from Memphis, TN to Livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and HOW could this have been a one-off thing? This seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry.
The contact owns a 2023 Ford F-150. The contact stated that while reversing, the back-over prevention camera malfunctioned, and a blank screen was displayed, causing a visibility hazard for the driver. Additionally, the "Brake Fault" message was displayed while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 2,000.
While traveling North on [XXX] in N. Texas, congested roadway at the time, had to come to an abrupt stop because a vehicle in front of me suddenly hit their brakes. The forward collision system worked as it should, the icon popped up on the display and the vehicle started braking. One morning as I prepare to pull out of my driveway, vehicle facing North, the forward collision icon is on the dash with a diagonal line through it. I wasn't sure what that meant so I looked it up and it meant that something was blocking the sensor. Happened to be dirt from recent dust storm with rain so there was a spot that the windshield wipers cant reach therefore the sensor was blocked. Cleaned it off no more icon on the dash. Traveling West on [XXX] in West Texas, the icon appears on the dash once again with the diagonal line through it. The closest vehicle to me was around 3 quarters of a mile in front of me so there was no danger of a front collision. I noticed that as I passed under an overpass the icon disappeared but as soon a I exited the overpass the icon reappeared. Once the sun reached a certain point in the horizon when setting, the icon went off for good. This has also happened when driving in town and I am heading home form work. traveling West into the setting sun. Without a doubt if the sun is in a certain point on the horizon when setting, it will block or blind that sensor however you wish to describe it, and that safety feature will be temporarily inoperable until the sun sets lower. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving my truck using adaptive speed control my vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy 80. As soon as it reads the number 80 the number 80mph shows on the dash speedometer and the truck immediately accelerates to 80 mph! This happens no matter what speed zone you are in, even a school zone! I contacted Ford Motor Company and they referred me to my local dealership. The Dealership RAPIDS FORD said they knew of the problem because one of their managers had the same issue with his loaner vehicle. They said they contacted Ford and the Ford tech told him he should shut off the adaptive speed control when it happens???? I don't believe this is a viable solution because you never know when it is going to happen. This will happen anytime it sees the number 80 Whether you are in a 25mph, a 55 mph, or any speed zone. this is a very DANGEROUS situation for both occupants and pedestrians. I was recently on an hour-long phone call with Ford vehicle technology assist and they insisted I find my own solution by going to my local dealerships. I know for sure this condition affects at least two, but more than likely tens of thousands of vehicles. Please look into this before somebody gets killed. I can tell that Ford is not going to. This problem showed up repeatedly because state hwy 80 was detoured through and around my town. These are highway signage not speed limit signage. They do not look alike.
This is something I've noticed a few times, it's concerning, and I'm trying to hash out what's actually happening. After reversing at slow speed (from a parking spot for example) and then shifting into drive, I've felt what appeared to be uncommanded throttle response. The cruise control engages as if it had been set to 15mph and trying to accelerate to that speed. Being in a parking space and shifting to drive, I was at a stand still. This morning, after backing out of driveway, slowing to a near stop, and selecting drive, it felt like the truck had a significant throttle engagement which I imeddiately had to brake. The cruise control had again engaged to 15mph and was green signifying it was active and accelerating to catch up to the 15mph. This occurs immediately when shifting from reverse to drive. The only common factor I can isolate to is when backing, if I simply shift to drive after slowing to a near stop, without braking, it engages. I cannot replicate and Ford says they are not aware of any issues.
When driving my truck using adaptive speed control. Vehicle reacts as it should to speed limit signs until it sees any sign with the number 80 on it, e.g.- state hwy. 80. As soon as it reads the number 80 it immediately accelerates to 80 mph. This happens no matter what speed zone you are in. I called Ford motor company and they referred me to my local dealership. The dealership said they were aware of the problem because one of their managers had the same issue with his vehicle. They told me that the Ford tech. told him to shut it off if that happens. I don't believe this is a viable fix because you never know when it is going to happen. This will happen anytime it sees the number 80 whether you are in a 25 mph zone, a 55 mph or any speed zone. This is a very dangerous situation for both occupants and pedestrians. I just got off an hour long phone call with Ford vehicle technology assist and they insist I find my own solution by going to local dealerships. I know for sure this condition affects at least two but more than likely thousands of vehicles. Please look in to this before somebody gets killed. I can tell Ford is not going to.
When I use the cruise control and set it at a speed, it will maintain that set speed for a period of time and then the set speed will randomly jump up 10 to 20 miles an hour and reset the speed faster. So if I set it at 70 miles an hour. It jumps up to 80 or 85 and once even jumped up to 90 mph. The first time I told this to a Service person they told me that’s normal. The car went in and supposedly they fixed it, but it is still doing it.
The 360 camara does not always come on for several minutes after starting up. This prevents me from using the bachup canera and therefore I ciuld run over something or somebody when backing out of my garage or out if a parking spot. I have taken the truck in to to different dealers and all they say is they can't duplicate the problem. I even show them a viseo of it happening to me but say they have to see it to fix it. I see all of the ford SUV's are on recall, so wht aren't the F150's? This is a very dangerous situation that needs to be corrected asap. I swe many owners on tge internet with the same problem. Please help!
On numerous occasions all of the vehicles electronics, including screens, would shut off. Sometimes this happens while driving at highway speeds causing the vehicle to lose all power. When approaching the car to unlock there is often no power to access the vehicle, which requires manually unlocking the vehicle with the key, opening the hood, then touching metal to the battery terminal to reset the electronics. The vehicle has lost power in the middle of intersections, on the highway, and in parking lots. There are times when the car signals a fault with several of the ADAS features. When this happens it’s usually probable that once the vehicle is shut off, I won’t be able to get it started again without touching metal to the battery terminal. I have started to document the failures through video to show to the technicians just in case the OBD doesn’t match what I describe. The date I’m including is the most recent occurrence but does not reflect the many occurrences since purchasing the vehicle last spring.
Repeated failures with my parking brake applying itself when it wants too. It’s not on a hill, it’s not just when towing my trailer, it’s not related to solar flares - this truck is dangerous. The brakes apply at speed, did it on [XXX] in LA. The whole system just applied the brakes at 55mph. I have Repeated failures with “collision warning system” and the FORD app has this notated. And at times this system applies the brakes when there is nothing in front of me! The screen (not dash) pixelates, crashes, doesn’t work properly. It will not stay connected. I rely on this navigation, the screen quits working. The passenger window goes down & up at will, like a TX employer. I cannot stop it, can’t even figure out what’s going on. My truck is not subject to recall but should be! Others have similar issues why is mine not recalled? This truck is very dangerous to drive and I don’t trust it. Problems began after we left TX around August 2023 and I was working and could not get it fixed - DEALER COULD NOT MEET FORD WARRANTY TO PROVIDE ME A CAR/TRUCK TO USE! And now I’m in North TX where Ford Dealers have horrible reputations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Bought brand new truck in December 2023. Immediately the Air/AC/Heat would intermittingly malfunction resulting in inability to defrost windshield. This resulted in hindering the drivers visibility, automatic emergency braking, front camera visibility, and other safety features. If the AC/Heat malfunctions at a time of need for defrosting/defogging the windshield, it will put anyone in the vicinity of the moving vehicle at risk. Truck was taken into the dealership during this malfunctioning period 3 different times over 2 or 3 months. The first time a service technician diagnosed a failed module, module was replaced but did not fix the issue. The second time, the service manager and shop supervisor diagnosed a failed temp senser inside the HVAC system. Senser was reading below freezing levels, supervisor took a picture of the reading to show the electrical tech. This would cause the HVAC system to give incorrect readings to other components. After further diagnosing from the dealerships master electrical tech during the second time, tech deemed it to need an update and recalibration. Update & recalibration was completed but did not fix the issue. during the third time, the Ford Engineer, shop supervisor and master electrical tech inspected the truck and BELIEVED replacing HVAC would fix issue. It is unknown if issues were diagnosed to be failing or if it a guess. HVAC has not been replaced due to no known acknowledgement from Ford into this issue. They will replace HVAC with the exact SAME part. After discussing with other Ford owners, the same issue occurs in 2023 Ford Expedition. Multiple videos were taking over this 2–3 month timeframe, before and after multiple attempts by dealership attempting to fix the issue. Vehicle has not been inspected by police, insurance reps, or others. Warning lamps/messages displayed "Front Camera Low Visibility Clean Screen" during period of malfunctioning.
The contact owns a 2023 Ford F-150. The contact stated while driving 75 MPH, the Forward Collision Avoidance system engaged while there was no other vehicle nearby. Additionally, the contact stated that the vehicle turned off temporarily while driving on the same day. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The dealer performed several software updates: however, the failure reoccurred. The contact stated that while driving 65 MPH, the Forward Collision Avoidance system engaged while there was no vehicle nearby. The contact stated that the vehicle turned off temporarily later that day. The manufacturer was notified of the failure and a case was filed. The manufacturer advised the contact to take the vehicle back to the dealer, and to contact the federal safety agency Hotline for assistance. The failure mileage was approximately 5,000.
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with the federal safety agency. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.
Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford dealer. Date listed below is last occurrence.
The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don’t have a fix for it and it’s a common problem.
1. Issue number one parking brake engages on and applies the brakes while the vehicle is moving. I had this issue happened to me at least three times; luckily I was not going very fast when it happened. Additionally, Parking brake light will come on at random times. (is not Auto Hold) 2. Multi-functions switch that controls turning signal gets stuck in the up or down position after engaging the switch to change lanes. When attempting to flip the turning signal to off the switch will get stuck and will only go back to off or neutral position after forcing the switch up or down. Additionally, when forcing the turning switch to the off position, it causes the high beams to turn on. 3. Pre-collision assist warning will come on at random times while driving. I have had this happen to me almost daily when I'm driving into work in the morning.
While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.
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