Received recall 25S82 rear axle half-shaft and hub assembly replacement in August of 2025. Dealer confirmed in September 2025, both right and left components need replaced. I was told parts are on order. I check on the recall parts each month and told various stories. For instance. 1. Only one OEM manufacturer of these recall parts 2. Only large dealerships are getting them. 3. First come first serve, yet reports on social media that some Ford owners are getting repaired in two weeks. 4. Tied to VIN number, not tied to VIN number. Whatever the situation, 6-months and counting with no assurance of parts is unacceptable. I cannot trust to take this truck outside of my local towing company’s business radius.
2023 Ford F-150 transmission complaints
Page 3 of 6: complaints 41 to 70 of 159, newest first, as owners wrote them.
Vehicle has open unrepaired safety recall 25S82 / the federal safety agency 25V512 for rear axle hub bolt failure. Contacted [XXX] Ford in Fort Myers FL on two separate occasions. Both times told parts are unavailable and I would be placed on a callback list. No callback has been received. Recall remains unrepaired. VIN [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
See attached document for complaint. On January 6th, I wrote to you expressing my concerns about Ford’s failure to address a known safety recall (Safety Recall Notice #25S82/the federal safety agency Recall 25V512) for my 2023 Ford F-150. To date, I have received no response to my initial inquiry which prompts me to send this second letter. In fact, I am writing this letter as I sit in my local Ford dealership for routine maintenance service. At check-in today, I again requested that they determine if my vehicle was in need of the repair specified in the safety recall. Again, I was told “sorry, but Ford is not sending us the necessary parts, so there is nothing we can do at this point”. They said that I should periodically check back with them. I reminded them that I was put on a waiting list for these parts. I have included a copy of my original letter to Ford, so I will not repeat all my concerns. I believe it is important to fully document the facts and my repeated attempts to resolve this matter so that there will be a clear trail of evidence should this unaddressed and known safety recall ever create subsequent safety issues for me or my family. How a company with the size and reputation of Ford can issue a safety recall and then not provide the means to correct a known safety problem is unfathomable. The safety recall notice clearly states that the vehicle “...may roll in park without the parking brake applied, or, alternatively, lose motive power, both of which can increase the risk of a crash”. It then goes on to state that “parts are now available to repair your vehicle”. Frankly, I do not know if parts are in fact available, but my dealership has made it clear that they are not getting these parts. It has now been three months since I first attempted to remedy this matter. For Ford to effectively ignore this known safety issue seems to me to create a serious potential for liability. However, I will leave that to legal counsel should this ever result in injury or accident to my family. Also, I called the Ford Recall Ass
I received an "important safety recall" notice 25S82 from Ford motor company in August, 2025. The notice from Ford states that replacement parts are available and to schedule an appointment with a local Ford dealership to replace necessary parts and address the safety recall concerns. Since August of 2025, I have contacted my dealership several times and they continue to indicate that parts are still not available from Ford to address the safety recall / concerns. I called the number on Ford's recall notice again today and they either don't answer or immediately hang up on customers like me when the call does go through to speak to an agent. Nine (9) months have passed now and neither Ford nor their dealership network has done anything to address the manufacture defects / safety concerns associated with my vehicle. My dealership has indicated there is a nation-wide back order on the replacement parts but that conflicts with Ford's written communication to consumers and it's no excuse for inaction that could put public safety further at risk. Please take necessary actions to increase Ford's focus on and resolution to this persistent risk. Thank you.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that parts were on back order and were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Recall Number 25V512 was issued August 11, 2025. It is now seven months later and my local dealer is still unable to obtain the parts for this recall. My dealer is Newberg Ford in Newberg, OR 97132
The contact owns a 2023 Ford F-150. The contact stated that while driving from a complete stop on several occasions, the vehicle was sluggish while depressing the accelerator pedal. The failure mostly occurred while driving between 10 and 20 MPH, and the vehicle jerked while driving 20 MPH. The check engine warning light was illuminated. The contact received a message for "Power Train Malfunction - Reduction" from the Mobile App. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. Upon investigating online, the contact associated the failure with TSB Number: 22-2428. The dealer advised the contact that the manufacturer would be notified of the failure. The contact was awaiting a call back from the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Rear axle component failed on my 2023 Ford F-150 Lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was very traumatic. We had just left the funeral home preparing for my 15 year old daughters funeral. The freeway exit it left us stranded at was unsafe to remain in the vehicle. In order to be safe, we had to go stand in a cemetery. Having this component fail just after a year of being fixed is a serious ongoing safety concern.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while stopped at a red light, there was an abnormal popping sound coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The contact was forced to place the vehicle into 4WD which allowed the contact to drive the vehicle; however, there was an abnormal grinding and popping sound coming from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a case number. The vehicle was not repaired. The failure mileage was 74,653.
The vibration occurs consistently above approximately 40 mph and becomes more pronounced at highway speeds. It is felt in: • Gas pedal • Underbody near shifter • Steering wheel • Seat Despite numerous repair attempts and replacement of major drivetrain components, the vibration has not been permanently resolved. Truck keeps throwing road force on brand new tires as well. Repairs and attempts have included: • Tire pressure corrections • Multiple tire balances and road force balancing • Replacement of all four tires • Subsequent rebalancing of the replacement tires after road force values continued to fluctuate • Additional tire replacement when road force variation repeatedly returned despite proper balancing • Replacement of both front hubs • Replacement of both front axles • Replacement of front steering knuckles • Replacement of front differential ring and pinion bearing kit • Replacement of right front axle • Replacement of transfer case • Replacement of front driveshaft • Diagnostic tire swapping from another vehicle for comparison At one point, test tires from another truck were installed to isolate the concern, which resulted in the vibration spreading further into the steering wheel and seat. The issue affects drivability and confidence in the vehicle at highway speeds. Current visit beginning January 7, 2026: Vehicle has remained at the dealership continuously with no return to me and no confirmed repair completion (now exceeding 40 consecutive days). The cumulative days out of service significantly exceed 30 days. Despite substantial drivetrain component replacement, the vibration concern persists. The persistent vibration affects normal use, drivability, and confidence in the vehicle at highway speeds. Persistent drivetrain vibration at highway speeds raises safety concerns. Repeated axle, differential, transfer case, and driveshaft replacements indicate unresolved mechanical instability.
Ford F-150 Rear Axle and Hub Replacement: It has been 130 days since I received Safety Recall Notice 25S82 / the federal safety agency Recall 25V512 from Ford stating parts were available and to contact my local dealer for repairs. I did so and they told me they do not have the parts I have followed up with them three times and I am still waiting for parts. Should these part fail on the highway it could leave me stranded or worst case scenario I could lose control and crash. I need the federal safety agency to put pressure on for to get this done!
The contact stated that he was a valet parking attendant. The contact stated that while parking a 2023 Ford F-150, the column shift was able to shift without pulling the handle back or depressing the brake pedal. The contact also stated that while driving at 2 MPH, the gear shifter was able to shift into reverse before stopping. There was no warning light illuminated. The contact also stated that the failure occurred when he drove a 2025 Ford F-150. The dealer was not contacted, and there was no inquiry about whether the vehicle was operating normally. The manufacturer was not notified of the issue. The failure mileage was unavailable. The VIN was unavailable.
The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated. The contact stated that since the purchase of the vehicle, the warning lights had been illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. On a separate occasion while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to accelerate or exceed 30 MPH. In addition, an abnormal rattling sound was coming from the bottom of the vehicle. The vehicle was taken to the dealer. The vehicle was not inspected or diagnosed; however, the contact was informed that the failure might be associated with the front differential. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not available. The vehicle was taken to the dealer, and the vehicle was inspected. The contact was informed that the repair needed to be performed. The contact was informed that the parts were not yet available. The contact stated that two months later, the parts were still not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 43,000.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
On 3 separate occasions, while traveling at highway speeds on the NJ Garden State Parkway in the left lane, my truck’s service engine light soon wrench would come on out of nowhere, the throttle would cut out, and the gas pedal would go limp and unresponsive. The only way to get it operational again was to turn the truck off, let it sit for 10-15 min to drain the computers, and restart. Imagine doing 70-75 mph in the left most lane and you lose all throttle and have to get your vehicle all the way to the right shoulder without the ability to speed up to avoid being hit in the process. Now imagine that same thing happening 3 times within a month. The dealership found failed factory power train wiring and a failed gateway module. This truck’s a 2023 with 50k highway miles. Shouldn’t be failing like this. Now it’s been at the dealership for 3 weeks…..
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer, and it was determined that the rear axle hub bolt had fractured, causing damage to the rear axle shaft; however, the parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that parts were on backorder. The contact was denied the vehicle buyback. The failure mileage was approximately 19,000.
The contact owns a 2023 Ford F-150. The contact received a notification letter associated with the rear axle. The contact stated that there was an abnormal clicking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the failure was associated with the federal safety agency Campaign 25V512000 (Power Train). Elkhorn Motors Inc Service (910 N Wisconsin St, Elkhorn, WI 53121); was contacted, and the contact was advised that the vehicle needed to be inspected. The vehicle was not diagnosed or repaired. The contact expressed concerns about the risk of a crash due to the condition. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 12,000.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train). The vehicle was taken to a dealer for maintenance, and was diagnosed and determined that there was a sheared off bolt in the hub cap. The contact was advised not to drive the vehicle, and the vehicle remained at the dealer for approximately one month. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 34,000.
The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of Upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the truck since the bolt sheared off. It is now making a terrible noise from the rear end, which I have expressed to Ford of Upland, Colley Ford, and Ford Customer Service.. with no resolve. Ford Customer Service told me over the phone that they are “hoping” to have the parts to fix my truck in Q3 of this year (2026). I purchased this truck as it fit my everyday needs. I often tow which made this truck a good candidate. As I understand, the truck is not currently safe to drive, and definitely not capable of towing. Not having a capable truck is unacceptable. It seems that Ford is incapable of providing a reasonable solution. The truck has been “out of service” since 11/23/25, nearly 3 months at the time of writing this.
The contact owns a 2023 Ford F-150. The contact stated that while depressing the accelerator pedal or brake pedal, there was a loud clunking sound coming from the driver’s side rear of the vehicle. The contact received notification of the federal safety agency Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Ford has failed to complete the pending recall after 6 months. Ford states on their app and the letter they sent that they have a remedy and theparts to complete the safety recall. However, when you actually talk to someone at Ford or the dealer they have no parts and can not give an eta of when they will have parts. The dealer, Group 1 Ford of Pensacola, has advised in December that they had 125 recall kits in transit and they would notify me when they arrived. I can not get anyone at the dealer to return calls, emails, or text concerning a time line for repair.
re: Safety Recall 25S82/the federal safety agency Recall 25V512. I received this recall notice in August, 2025. Never received any more info. I contacted the Ford dealer here on February 2, 2026. I was told the axle parts are still not available and it will be 6-8 more months which makes the total response time 11-13 months. I was put on a waiting list. In the meantime my pickup axle could fail causing a crash as outlined in the recall notice. Ford is not taking the recall serious. Please look into this situation as Ford is failing to do followup communication with the vehicle owners. My pickup rear axle is clicking and popping and rolls when in Park until the Parking Brake is applied. All symptoms as stated in the recall. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Manufacturer Recall Number 25S82 was issued 8/11/2025, with no ETA on when parts will be available for fix. It's been almost 6 months with the same status, and my dealership telling me they are 41,000 place in line to receive the parts when they are available. People are making monthly payments on these newer vehicles and chose to do so with it in mind that newer vehicles will be safer and more reliable, especially with recalls covered under warranty and should be fixed in a timely manner. With the number of vehicles this recall affects, it's understandable that some time is expected for the repair to be completed, but people are left with this broken part and no loaner vehicle to drive and no time frame when parts are expected to be available, affecting job security and livelihoods.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train). The contact called the local dealer several times and was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the lack of parts. The contact had not experienced a failure.
I experience a failure related to Manufacturer Recall Number23S65 the federal safety agency Recall Number23V896 Recall Status Recall Incomplete I had this recall completed 7/29/25 at Faricy Boys Ford in Salida, CO On 01/13/2026 this repair/parts failed while I was traveling. I had to have my truck towed to Phil Long Ford in Raton, NM for repair. I was told this was a result of the recall and it would be covered . However, they still cannot give me an eta for parts and repair. They also do not have rentals or loaners and there are no car rentals in Raton, NM. Neither the dealership or Ford Customer Service have authorized a rental for me yet. I am a full time RV'er with my travel trailer parked in Las Cruces, NM for the winter. I returned here 1/14 by renting a Uhaul van which was ridiculously expensive and have been here in Las Cruces since then, with no means of transportation. The dealership initially told me the last one of these recalls took 5 weeks for parts. When the parts fail the rear axle disengages from the drive line. You cannot move, and in park the truck rolls. This recall has been going for a couple of years and there are no replacement parts available. I will need transportation to move my trailer to a new job in Colorado before the end of April. Thanks for your attention to this matter.
The contact owns a 2023 Ford F-150. The contact received notification of the federal safety agency Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the parts were on back order. A complaint was filed with manufacturer. The contact had not experienced a failure.
Complaint Description The vehicle is equipped with a Ford 10R80 10-speed automatic transmission that exhibits erratic and unpredictable shifting behavior. The transmission frequently hesitates, shifts harshly, or delays engagement, particularly when accelerating from a stop, slowing down, or attempting to merge into traffic. At times, the vehicle fails to deliver power when the accelerator is pressed, creating a delay in acceleration. This is especially dangerous when pulling into intersections, making left turns across traffic, or merging onto roadways where immediate and predictable power is required to avoid collisions. The transmission also downshifts harshly and unexpectedly, causing sudden jerking and brief deceleration. These events can occur without warning and increase the risk of loss of vehicle control or rear-end collisions, particularly in stop-and-go traffic or at low speeds. In addition, the transmission often clunks or lurches into gear, including when shifting from park to drive or reverse. This creates unsafe conditions in parking lots and low-speed environments where precise vehicle control is necessary to avoid pedestrians or other vehicles. Because these issues occur inconsistently and without warning, the driver cannot reliably anticipate vehicle response. This unpredictability represents a safety defect that increases the risk of a crash during normal driving conditions.
The contact owns a 2023 Ford F-150. The contact stated that upon taking the vehicle to the dealer to be repaired under the federal safety agency Campaign Number: 23V896000 (Power Train); the service report stated that the recall repair was completed; however, the contact continued to receive more recall notifications for the same recall. The vehicle was taken back to the dealer, who confirmed that the recall repair was not completed. The vehicle remained with the dealer for 16 days, and the dealer later informed the contact that the recall part was not available. The contact was referred to the manufacturer for assistance in obtaining the part for the recall repair. The contact picked up the vehicle from the dealer. The contact stated that there was an abnormal clicking sound coming from the rear of the vehicle while driving. Additionally, the front driver's side seat cushion was loose and could be raised up. The vehicle was not repaired. The manufacturer was unreachable. The failure mileage was approximately 17,000.
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