Doors do not securely close when exposed to freezing temperatures, particularly after exposure to sleet,snow or wind. This is a four door vehicle and most times all doors are affected. When this occurs doors do not secure and latching does not occur. Of course, door ajar audible and visual alerts occur. Basically you must drive holding the door. As you can imagine a safety issue exists.
2017 Ford F-250 SD body complaints
Page 3 of 3: complaints 41 to 66 of 66, newest first, as owners wrote them.
When the temperature is below freezing my doors will not unlock or open. After several attempts they do finally unlock and I am able to open them. After they are open I am unable to close them because the latch is half locked. I have to use a screwdriver to complete the latch locking cycle then I have to manually lock and unlock it several times until the door works properly.
Tl* the contact owns a 2017 ford f-250. While driving 55 MPH, the automatic tailgate activated independently. The contact pulled the vehicle over off of the roadway and closed the tailgate. When the contact re-entered the vehicle, the tailgate activated independently again. The vehicle was taken to gjovik ford inc (located at 2600 us-34, sandwich, il 60548, (630) 552-8058) where it was diagnosed that water made contact with the wiring harness that controlled the tailgate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
Tl* the contact owns a 2017 ford f-250. While the vehicle was reversing and towing a 26 foot trailer, the tailgate dropped down and crashed onto a tool box. There were no warning indicators illuminated. The vehicle was taken to five star ford (3800 highway 78, snellville, ga 30039, (678) 384-4242) where it was determined that the vehicle was not covered under a warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. A decision on repairing the vehicle was pending. The failure mileage was 75,000. *bf information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This morning, I had the 2 doors on my driver's side of the truck not open even after the doors being unlocked. Below freezing weather and some rain overnight may have been the cause? Vehicle was parked overnight and sitting outside.
I am having the issue with frozen doors latches. The fsa 18n03 has been completed and I continue to have an issue with my doors not opening when it is below freezing. If I am able to get them to open, I am unable to get them to latch afterwards, the door just bounces back and will not latch.
I continue to have issues with the tailgate opening on its own. Today it came down sometime while I was traveling down the interstate to work. I will eventually loose something out of the back, and I have a cover on the bed, so I cannot see when the tailgate is down. My truck does not fall in the time frame ford has on their tsb so I the dealership cannot address the problem. May truck was an august build and the tsb for the problem only covers trucks built up to july
Door latchs froze wont open or close open while driving. Dealer did recall new parts still have problem now no solution cant fix I was told will call me if they find a fix mean time keep driving the truck hold doors close while driving help
Both front doors froze open and would not latch closed. The dealer said ford won't pay for the repair since they didn't think the doors froze where I live. Instead the ford dealer said I would have to drive to the dealer when the problem happened again with the doors open! That's right I'm supposed to drive with the doors open and unlatched! How does this make sense?
Door latches freeze below 25 degrees f causing the doors to not stay closed, interior lights may or may not go out as if doors are actually shut, door locks stop working when this occurs, both manually or electronically. Major safety concern. Ford has issued field service action number: 18n03 to address this, but many have reported still having the issue after having the fsa completed, through 2019 model year vehicles as well. Supposedly they have redesigned the latch/actuator assembly. I am scheduled to have the fsa and hopefully the new latches done on 1/14/2019.
Automatic tailgate assist just randomly goes down either while driving, while in park, or even just for no reason. This happened while in park with a trailer on the back and caused $2000 in damage which we had to pay for. Luckily all the other times it has happened, there was not a trailer on the back. We were not touching the key fob, so it didn't get "pinched" in a pocket or anything.
Uncommanded tailgate opening. Tail gate opens and drops all by itself. This happens sporadically but persistently. Ford dealer has been unable to fix, after repeated service visits including involvement of ford factory technicians. Uncommanded opening most frequently occurs when shifting to reverse, releasing parking brake and/of shifting into drive. This has been going on for along time, months and months. Dealer performed work called for by 10/17 tech service bulliten, didnt fixit. Has replaced wiring harnness, relevant switches, checked and rechecked all connections and replaced master control module...none of all that worked. This is dangerous as you dont know when tailgate is open. Ford has a serious problem with this and factory seems completely dismissive of the issue. This problem has been going on for months and months.
Tl* the contact owns a 2017 ford f-250. When the contact attempted to close the front driver side door from outside the vehicle, the door would not close. When the contact attempted to close the door from inside the vehicle, the door would not close or latch properly. The contact had to make a few attempts before the door would latch. In addition, "door ajar" illuminated on the instrument panel once the door was closed. The contact called stuckey ford (500 broad st, hollidaysburg, pa 16648, (844) 200-3673) and an appointment was made to diagnose the vehicle. The dealer stated over the phone that the door locking mechanism may be fractured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 31,000. *tt*jb
Automatic electric tail gate opens randomly without driver selection. This has happened several times while vehicle is moving and has caused damage to tailgate and travel trailer. No indication tailgate is open given to driver. This happened within the first 100 miles after purchase, the first time. It happened several times after that. Last incident I had just pulled onto the freeway and was flagged down by a passing trucker while I was driving at 65mph that my tailgate had opened. Imagine if something had fallen out of the bed of my truck and caused another motorist to crash. I had heard a creaking sound while turning onto a roadway with my airstream travel trailer attached. The tailgate had crunched against the propane bottles causing damage to the tailgate, the propane bottles, and the cover. This had happened to me several times in other instances but thought it was a fluke until this last event while towing my airstream travel trailer. I contacted ford dealer where I purchased in austin; they submitted to ford and ford said they would pay part of the bill, but I am on the hook to pay also. This is a ford wiring harness issue. Several other people have reported same issue. Ford should fix this 100% before something serious accident occurs from items falling out of the back of the truck when bed opens automatically.
Tailgate has been opening on its own while driving. The last time this happened I was driving with a trailer attached and the tailgate dropped while driving and the tailgate and trailer were damaged. Not sure what caused the tailgate to open on its own. Key fob was on the dash when this happened so couldn't of been pushed on accident. Vehicle was in motion on highway. Damage occured when turning, the tailgate caught the cargo door(s) of the attached fifth-wheel trailer.
Power tailgate is coming open while driving. Tailgate was damaged due to it coming open while towing a trailer. Tailgate has opened on two occasions and requiring replacement both times. Both times the tailgate has come open it has been while there was a trailer connected. Once while driving down the highway and the other while pulling out of a parking lot. First occurrence was 05/22/2018 and the second occurrence was 10/08/2018.
My 2017 ford sd f-250 tailgate has opened by itself on several occasions. Several times last year both stationary and in motion. It has happened twice this year while stationary. I've never seen it happen in real time only after it has happened. In 2017 on 2 different occasions I was going down the highway and passing cars pointed to my tailgate. This year 2018 the truck was parked at work for several hours and when I walked to it the tail gate was wide open. The key fob is always in my front pants pocket.
Twice now I've had the tailgate of my truck (lariat) has opened on its own. I'm unable to reproduce the fault so I haven't taken it in yet, but both openings were unexpected.
I recently parked my tt at our new rv campground. While backing it up the gate opened randomly in the middle of a turn and dented the top of my tailgate. Extremely upset I new it was going to be a hard case to submit to warranty for them to believe that it wasn't user error. A few days later I left work and drove 20 miles down the highway only to get to where I was going and get out of my truck to see the tailgate down with a full propane tank in the back an a $1000 worth of fishing poles. Today I took my wife to lunch and when we parked and got out the gate was down again. We ate went a few miles down the road, shopped and unlocked the doors using the fob and the gate dropped. That's twice in one day. It was getting worse. Shortly after, I got a last minute call to move my tt due to rising waters here in buchanan at the rv park and while I was getting ready to leave the gate opened on its own while the doors were unlocked. So I got out my camera and closed the gate. Within 20 seconds it opened again. This time I video taped it and texted the video to my ford warranty rep. I rushed my truck to covert ford and by gods good grace the tailgate opened repeatedly in front of every ford rep working. I'll let you know what they find. My truck is a 2017 f250 lariat ultimate. I have a video but it is 9.63mb. Email me if you want it.
The automatic tailgate in the 2017 king ranch f250 can come open without any warning when in drive. This has happened to me at least 4 times; most recently while pulling my airstream trailer while in utah, causing damage to my airstream propane bottles, the aluminum cover, and also putting a dent in my f250 tailgate. This issue could cause serious problems in traffic, should something fall out of the back during this malfunction. My experience recently: I had just entered the freeway and was accelerating to freeway speeds in utah, after a quick stop for takeout breakfast at mcdonalds. A trucker flagged me down to pull over as I entered the freeway. He ran back and told me my tailgate was open. Upon inspection, it appeared the open tailgate had caused damage to my propane tanks on my airstream, the aluminum cover, and also put a dent in the tailgate when leaving mcdonalds parking lot onto the street to get back onto the freeway. We were lucky nothing had fallen out of the rear bed, as it was packed with camping gear. The automatic tailgate can only be activated by the 'keyfob' or by manually pressing the release button on the tailgate when unlocked. 1) there is no way to open or lock the tailgate other than the push button on the tailgate or with the keyfob. 2) there is no indication the tailgate is down, once in drive. (safety issue) 3) the tailgate can/does open intermittently on occasion while in drive without any operator intervention.
Tl* the contact owns a 2017 ford f -250 super duty. The contact stated that the cup holder assembly in the console was not sealed; therefore, liquid leaked into the console compartment and the console lights failed. Additionally, smoke emerged from the console and the cabin filled up with smoke. There were no warning indicators illuminated. The vehicle was taken to the local dealer (mclarty daniel ford, 2609 south walton boulevard, bentonville, ar 72712, (479) 250-0401) who stated that the wires needed to be replaced due to water damage. The vehicle was not repaired. The vehicle was declined under the warranty. The manufacturer was contacted and stated that the repairs would be at the owner's expense due to user error. The failure mileage was 56,144.
Rainwater leaks into cab onto floor board left and right side.
My wife and daughter were traveling south on interstate 55 north of sikeston, missouri. My wife was driving the truck. And was at the time of the incident passing a semi-truck. She noticed the truck lost power in the engine and a light came on on the dash. A message appeared on the dash relating to the power loss. She was able to get the truck to the shoulder safely. As soon as she stopped the truck, she noticed smoke coming from under the hood and told our daughter to get out of the truck. As soon as they got to the tailgate flames started shooting out of the truck. She saw that the fire started on the lower right hand side of the engine with flames dropping down about one foot from the front passenger tire. This is the location of the oil filter on the truck. The truck was soon engulfed in flames. This incident happened at approximately 3:30 in the afternoon. She had the oil changed at the ford dealership in cape girardeau, missouri (ford groves) earlier that day. Luckily there were no injuries and only property damage resulting from the fire. If there had been a child in a child restraint, it could have been tragic. The truck was towed by d & k towing and stored at their facility in sikeston. The scott county fire department responded to the fire. The truck and thousands of dollars in personal property were destroyed in the incident.
While driving with a cross wind, especially on two lane roads when passed in the opposite direction by a semi, the hood jumps (pops) up approximately 1-2 inches on the rear edge. In high cross winds the distance has been higher (3-4) inches. Have had to dealer look at it and talked to ford "chat line". Their suggestion was to report it here. The rear hinges allow the hood to rotate up when latched . The front latch is taking an excessive amount of upward force in these situations and likely to fail or metal fatigue. Believe the cross wind effectively creates a vacuum which is increased by a passing vehicle which "sucks" the hood upwards. There is a normal "vibration" or shaking of the hood likely because of the lightening of the material. This is not what I am referring to. Ongoing/repetitive issue. Has occurred since new
April 2, 2018. I own a ford f250 super duty platinum with 4753 miles on it, purchased nov 2017. This week was the 1st time I towed my travel trailer (gvw 7800lb) and on three (3) different occasions the tail popped open by it self. All three occasions I was turning at slow speeds and was traveling on flat pavement. The result of the unintentional openings was damage to the tailgate when the tailgate hit the trailer stanchion while turning.
The driver's door would not close/latch. Temp. Was low 20's this morning and when I tried to close the driver's door it would not latch. I had to slammed the door 10 or 12 times before the door would latch close. This is similar to the problems the f-150 has been having.
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