I was sold this truck in November 2023 with the emissions deleted and without knowing this was removed/deleted. I did not become aware until 3 weeks ago when I brought my truck into service for a warranty issue with the fuel component. After some back and forth I was then told it would not be covered because I deleted the emissions, but I did not as this was removed prior to the purchase. Then more back and forth and pointing fingers between service and sales and a lot of ummm this should have never been sold to you and no one taking the blame and being told my truck will not be covered. I purchased the truck, have had the oil changed with their service and that's it. Now no one wants to do anything and even purchased an extended warranty!!!
2018 Ford F-250 SD fuel system complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, he smelled a gasoline odor on the interior of the vehicle. After a visual inspection of the engine compartment, the contact observed a fuel leak. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter cap. The vehicle was repaired, but the failure reoccurred. The contact also stated that the failure reoccurred two additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2018 Ford F-250. The contact stated while driving 55 MPH, the odor of diesel fuel entered the interior of the vehicle. The contact stated that the diesel fuel was misted onto the windshield. The contact merged to the side of the road inspected the vehicle and became aware that diesel fuel had leaked into the engine compartment. The vehicle was driven to a nearby parking lot and repaired by the contact. The contact replaced the fuel filter and water separation filter. The vehicle was repaired. The local dealer was contacted. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 82,000.
The contact owns a 2018 Ford F-250. The contact stated that while driving at approximately 65 MPH, the vehicle started shaking abnormally as if there was a blowout of one of the rear tires. The contact released the accelerator pedal and noticed there was no blowout. The contact then depressed the accelerator pedal and the shaking returned. The Engine Power Reduced message was displayed before the vehicle inadvertently shut off. The vehicle was coasted to the side of the road and started leaking fuel. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 147,000.
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 5 MPH from a stop, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and caused the engine failure. The contact was informed that the fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 93,348.
The plastic fuel filter cracked and sprayed diesel all over my engine compartment and all of the way down to the tailgate. Lots of fuel, very dangerous. It will get someone hurt
Problem persisting regarding evap system and fuel pump. Vehicle has an extended crank time and sputters at or around 400 RPM from anywhere between two to four seconds due to the loss of pressure in the fuel lines due to a faulty check valve or faulty evap purge valve. Dust can enter the evap vent and overtime work its way to the evap system and cause the evap purge valve to stick or work past the evap system and into the fuel vent tube desending into the fuel sending unit which can cause the fuel pump check valve, which keeps fuel pressure in the lines after the motor is turned off, to fail. In a worst case scenario,vehicle may not start at all unless fuel is pumped back into the lines by turning the key on and off multiple times. Problem with my vehicle most often occurs when vehicle has been sitting overnight or sitting during the day while I am at work. This issue can be fixed by rerouting the evap vent underneath the hood by the fresh air intake and replacing fuel sending unit and in the worst case replacing the fuel tank due to the accumulation of sediment and also replacing the evap canister. Date given is an approximate when the issue began and is currently an ongoing issue. Please note that battery is new and tested excellent and I use clean fuel from valero. I believe that this issue is also why I have poor gas mileage as well which is 11.4 mpg. Vehicle has had no modifications impacting its weight and I have the oem tire size as well.
While in motion on a saturday night 10/19 on a farm to marker road, as we went over a railroad track the check engine light came on and the warning "reduced engine power" showed on the dashboard screen. The truck was still drive-able and we were able to get it home with no real issues, only with reduced engine power. Fast forward to the following tuesday 10/22 when we were going to drive it to the dealership that I purchased the truck from to have it looked at and it would not turn over and it was showing "low fuel pressure". The truck was towed to the nearest ford dealership. While in their care I was told my lpfp (low pressure fuel pump) was not working and it was replaced. Once they replaced it, they stated the hpfp (high pressure fuel pump) warning came on. Upon further inspection, they stated the hpfp had rust/metal fragments on the valve and in my fuel line. Now ford motor company will not warranty it because they claim it was due to me having contaminated fuel. However, there was no rust inside my fuel tank so where did the rust come from? Upon researching I discovered that ford motor company had a class action lawsuit against them due to fuel pumps that are not compatible with american diesel fuel. Everything that is mentioned in this lawsuit is exactly what happened to my truck. I believe they are still installing the incompatible fuel pumps therefore causing the consumer to shovel out $8,000 - $20,000 in uncovered repair expenses. My truck is a 2018 f-250 super duty, 4x4 lariat and had ruffly 19k miles on it when this happened. I had it exactly 1 year when the incident happened. It is now 12/2/19 and my truck has been in the shop since 10/23/19 because I have been and still am fighting with ford motor company about covering the repairs due to their negligence.
On 4/19/19 I misfueled my diesel vehicle. I stopped the process immediately and called ford from the filling station. The ford service center said that I should avoid turning the engine on, or even placing the engine in accessory mode because it would engage the fuel pump and flood the system with gasoline. When the tow truck arrived, it became clear that I could not put the vehicle in neutral to be winched onto the flatbed tow truck without turning on the accessory mode. I called ford for an alternative. Ford recommended that I disconnect a cable beneath the truck that would disengage the transmission and allow the truck to move. Because I could not figure out how to do this, I had to turn on the accessory to get the truck out of park for towing. This caused about $12,000 in damage to the fuel system. More to the point of this complaint, I later discovered that this procedure is not in the manual for my truck. Further, the procedure that is in the manual was not mentioned. It is possible that the ford manual contains a procedure that does not apply to the truck. It is also possible that ford is recommending a procedure that is inherently more dangerous than the procedure in the manual.
My husband was driving on hwy 77 in va on october 25, 2018 when he accidentally ran into the back of a tri-axle dump truck going at a slower speed. Upon impact something under the hood immediately burst into flames and the fire quickly spread. The side impact air bags did not deflate and my husband struggle to get the driver door open. Fortunately my husband was able to get out of the truck with the help of the dump truck driver pulling on the outside of the truck door. The fire quickly spread to the cab of the truck and the aluminum melted away. He lost everything that was in the cab of his truck and some things in the bed of the truck. He was pulling an enclosed trailer with tools and equipment and the fire spread to the trailer and damaged/destroyed some tools until the fire department was able to extinguish the flames. I have attached a picture of the burning truck for your reference. I also have pictured of the truck remains. I wouldn't be as concerned about this but this same thing happened to him earlier this year when he was involved in another front end collision, in a 2018 ford f-250 sd truck. That truck also caught on fire the same way and ended up burning up completely. I have pictures of the remains of this vehicle as well. Told the car dealer and they gave us a number to call ford and tell them. My husband called ford and all they did was log the complaint and gave him a case number.
Bought a 2018 ford f250.. Drover it for about 1500 miles. Went on a trip to yosemite national park , on the way back. We were on the 5 fwy back to los angeles we are going 70 and all the sudden lost gas pedal in line one with a bunch of riggs around me. Trying to get to the shoulder line just with impulse of the truck ,stop on the shoulder and turn it off waited like 5 minutes and restarted and got home. At home when try to restart it would not star at all. Took the dealer they say got fix . Drove it for about 50 miles and the same problem but this time my wife was driving it with all my family aboard on the 405 fwy on the second line on fwy with five line each way. Also no pedal power took it to curosco ford in long beach. Curosco ford and ford tech advise it was pedal control order the pedal control. Was told the truck will be ready 5 day later. Went to the dealer five days later. The tech say they install the padel and test drove it, but five miles later still lost pedal control, this is 20 days later and the truck still not fix can not find the proplem on it. Bought the truck on 07/31/2018 and I had it on my possession for about 20 put 1500 miles. Ford say I can trade that in loose 25000.00 and that all they can do.. Lemon law does not cover because it has not happen three time and I am not willing to try for the third time and have and accident.
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