Sync3 system failure Safety risk with cameras being inoperable Problem has been confirmed by dealership Problem was Inspected by Ford Dealership No warnings of failure; Problem occurred after recall 20E07 was performed by Ford Dealership
2019 Ford F-250 SD driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the the camera image was distorted. The vehicle was not repaired. The failure mileage was 90,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the backup camera failed to perform as designed causing the vehicle to strike a pole. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 37,300. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact stated that while reversing, the back-up camera failed to operate as needed, causing the vehicle to strike a pole. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that parts were not yet available to repair the vehicle under the federal safety agency Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V664000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Recently, the contact stated that a blank image would appear on the screen while the vehicle was in reverse(R). The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera image was cloudy. Additionally, the back over prevention system chimed and provided false alerts when there were no objects nearby. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact stated that when the rear-view camera was in use, the camera displayed a blurry image. The vehicle was taken to a local dealer, where it was diagnosed that the rear-view camera needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 26,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the contact stated that while shifted into reverse, the rearview camera became foggy. The local dealer was notified of the failure and the contact was informed that the recall repair only applied to rental vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 41,576.
Foggy back up lens since purchase in 2019. Progressively getting worse. Now can NOT see anything on the back up camera image. Received a recall notice in this issue from Ford in Sept of 2022. (Recall notice - 22S51). As of today, 10 March 2023, the part to repair the problem is still not available. This is an unreasonable amount of time to have this issue resolved. I request Ford replace with a newer back-up camera and lens to correct this. Please help and advise. Thanks.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted repeatedly and confirmed each time that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera displayed a foggy image. The dealer and Murray Ford of Kingsland (2030 GA-40, Kingsland, GA 31548) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ford F-250. The contact stated that the rearview camera image failed to display while reversing. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, no issues were found. The contact stated that the failure recurred while reversing. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The part was replaced; however, the failure reoccurred mostly while it was raining. The vehicle was taken back to the dealer where it was diagnosed that the tailgate wiring harness had experienced an electrical short. The tailgate wiring harness was replaced; however, the failure persisted. The contact stated that the rearview camera image was significantly distorted. The contact contacted a second dealer, Fred Beans Ford of Washington (359 NJ-31, Washington, NJ 07882) who informed him that there could be moisture inside the wiring harness, and he had to pay for a diagnostic test. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Numbers: 22V644000 (Back Over Prevention) and 22V252000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
I own a 2019 F250 platinum diesel and the last 5 months have been teetering on a very thin line of causing a serious accident. At highway speeds, my truck will start to violently shake after hitting small bumps, bridge entrances/exits, potholes. Pretty much any un-level surface has the potential to cause my truck to violently shake. It’s referred to as Death wobble and for good reason. It feels like all 4 tires had just blown out at highway speeds. It’s very hard to control the vehicle and the only way to fix the issue is to come to a complete stop as fast as you can before you lose control. I have contacted ford several times and they are aware of the issue. There still has been no recall as far as I know. This is completely unacceptable and is risking potential lives. It’s only a matter of time before some is seriously injured or killed from this. Ford put my name down, and I was told in about 2 months they might have the parts to fix it. That just isn’t a good answer. Something needs to be done. Unfortunately I don’t have another vehicle so I am forced to drive this death trap. I’m not sure what to do, and don’t want to get in an accident or end up hurting someone but I have to get to and from work. I refuse to let my family drive in the truck because it’s so unsafe. This doesn’t just happen once in a while. It happens every single time I’m on the freeway which is every day, sometimes multiple times driving to and from work. Im hoping someone can give me some help. I really feel like ford has swept this under the rug and left it’s customers in a terrible position. My truck is one of fords top models and it has under 50k miles. This shouldn’t be happening and they are not too concerned about getting it fixed fast in my opinion. I hope to hear from you soon, thank you.
Extreme steering wheel shaking aka death wobble. Caused my truck to jump across 3 lanes on i75 almost costing me and my wife our life's. Starts after hitting pot hole and becomes so extreme your hands loose contact with steering wheel. This is clearly an A Rank Safety issue that Ford has not addressed. No warning when it happens, all control is lost and up till now we have been lucky. Truck did this at 20000 miles and again at 32000 miles I currently only have 32250 total miles on this vehicle. After contacting my dealer they told me it was out of warranty because it had exceeded 36 months.
The contact owns a 2019 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the contact stated that she noticed that the front camera lenses were cloudy. No warning light was illuminated. The contact stated that whenever the sun was shining on the camera, visibility became difficult. The dealer was notified of the failure and the contact was informed that parts to do the recall repair was not yet available. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available. The contact stated that all 5 cameras on the vehicle have a cloudy and foggy look to them
The contact owns a 2019 Ford F-250. The contact stated that both the forward facing and the rearview camera images had become progressively foggy and appeared cloudy on the display screen. The contact initially took the vehicle to a dealer and informed the dealer of the failure; the contact was given an estimate for the repair. The contact then received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the recall only addressed the rearview camera and not the forward-facing camera. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 72,000.
The contact owns a 2019 Ford F-250. The contact stated when the vehicle was purchased, the screen failed to display an image when the vehicle was shifted into reverse(R). The contact stated that the Bluetooth and radio was also inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the accessory protocol interface module (APIM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no warranty program on the vehicle and that he had to pay out-of-pocket for the repair. The vehicle was not repaired. The failure mileage was 124,000.
The backup camera, located in the tailgate, is so distorted it is almost useless. In certain lighting, day and night, it is useless. The camera that looks into the truck bed - located at the top/back of the cab - is incredibly clear and visible. The problem lies in the backup camera. I have nearly hit multiple things due to the lack of visibility. Fortunately, I have not hit anything/had an accident. But the camera, along with the front camera (which is not as critical), is clearly faulty. The image is incredibly blurry. I have tried cleaning it, all research indicates the camera is not sealed well and moisture gets inside the camera. Replacing it with an OEM part does not solve the issue. Please recall these cameras before someone gets hurt.
Death wobble when hitting bumps at highway speed. Truck has 8k miles on it
I have a problem with the death wobble , suspension. I took my truck to the dealer 3 times for the same problem no results
Driving 70 MPH on interstate i40, on a straight section of road, I crossed a bridge when the steering wheel began to violently rotate side to side shaking the truck (death wobble). The steering wheel bruised my right hand and stretched my elbow ligaments. Luckily the two tractor trailers beside me and the one behind me saw my 4 way lights and backed off. Showing down to 45 MPH ended this issue. The front suspension it's responsible for this issue.
At speeds above 60 MPH vehicle has frequent violent front wheel shake/shimmy and has nearly caused numerous accidents whenever encountering uneven road services. Michelin tires are in excellent condition and balanced perfectly. This is so severe my wife will not drive the vehicle nor will she allow our grandchild to ride in the vehicle. I will only drive it on rare instances. Vehicle has less than 10,000 miles, is completely stock and has never been off pavement (offroading).
Vehicle (2019 ford f250 xlt) experienced what is commonly referred to as the "death wobble". When hitting a bump or irregularity along the interstate, at highway speeds (70 MPH and above), the entire vehicle and steering column shook violently and was uncontrollable. I experienced this event twice on a recent trip out of state, with my grandchildren in the vehicle. I immediately stopped at a mechanic shop, and described the event to the mechanic, who informed me that this is a common problem with the ford f250, and although there are measures than can be implemented to reduce the issue with the faulty front end suspension and design, the "death wobble" will most likely continue. I have spoken with several other ford f250 owners who are experiencing the same issue with their vehicles. These vehicles are unsafe to drive at highway speeds, and are putting the occupants of the vehicle, and and other highways travelers in the vicinity of the vehicle, at risk of injury or death. As far as video documentation of the incident, please go to you tube, and enter ford f250 "death wobble". You will see several instances of this event. In speaking with the ford motor company, I was informed that the front end of the f250s were re-designed in the year 2020, and that the "death wobble" is no longer an issue. This does nothing to help the people who purchased the f250s between 2011 and 2019. Thank you.
Front end wobbled violently after driving over a series of small bump in the road, wobble didn't not subside until vehicle slowed to an almost complete stop.incident happened on rt 452 in chichester pa.upon doing research on this problem it is apparently a common issue with this vehicle. Has specifically to do with the alignment and steering mechanism and stabilizers.
While driving on the freeway at between 65 - 75 MPH, my ford f-250 truck begins to shake vigorously when there is a small crack or bump in the road. I loose control and have to slow down at a very slow speed on a freeway. I and other people on the road are being put at risk of me loosing control of the vehicle along with my family.
2019 ford f250 super duty developed the "death wobble" when driving over a bridge approach which caused the truck to shake to the point that I had to slow down to 25 MPH and pull over to the shoulder of the road. Felt like the tire was falling off, but after inspecting the tires there wasn't any issue. I then proceeded to inspect the front steering components for damage and found nothing. Began driving again and all was fine for approximately 20 miles and it happened again. Ford dealership was called and service mgr told me it was a normal for the f250 to act this way. The truck will not be driven again until this is fixed.
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