The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while washing the vehicle, he became aware that the windshield wiper arm was fractured. The dealer was contacted and informed the contact that the manufacturer had cancelled the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The vehicle was not diagnosed or repaired. The failure mileage was 17,990. Parts distribution disconnect.
2020 Ford F-250 SD visibility complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
On 4/24/2022, during a snow storm the passenger side wiper failed to work and came disconnected from the vehicle. The drivers side wiper stopped working and would not return to the downward (parked) position. Both wiper arms are stripped and non-functional. I was forced to wait for two days for weather/roads to clear before I could leave for my destination, due to the non-functioning wipers and weather. I tried to order new wiper arms from on-line dealers and third party dealers only to have all orders canceled as that there are no parts available, and that new availability was unknown. While in search of these parts, I found that there is a Ford recall on this issue, Safety notice #22S26 / NATSA #22V250. On 5/18/2022 I went to a Ford dealer for repairs and was told there are no parts, with no known time of receiving such parts. On 6/10/2022 I returned to the dealer and was told the same information, no parts. On 6/14/2022 I called Ford and was given a case number, and informed that the arrival of any new replacement parts was still unknown. The truck is obviously not safe to drive in, or when inclement weather is advised and/or happening. I have had to pull off the road and wait out rain storms and fog as well. Ford has made no offer of reimbursement due to lost use of this vehicle , or offered to sponser a loaner truck for use while waiting for the the repairs/parts to come available. At best, Ford has offered to try and escalate my request for replacement parts, which to date is still unknown, and parts are still unavailable. ... Which leaves me with a, new 2020 F-250 that is, and has been, unsafe drive since April of this year (which, by the way, I pay almost $1000.00 per month in a loan payment on.)
The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V087000 (Structure, Power Train) and 22V25000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Rear sliding window shattered after remote starting vehicle which turns on rear defroster. Glass exploded into cab covering occupants in glass.
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