I was driving on I-77 WV Turnpike when suddenly my moon roof shattered. No other vehicles were around and no overpasses in sight. When I pulled over, the glass was raised as if the blowout came from inside the vehicle. It sounded like a gunshot went off inside my truck. Vehicle has been repaired. Replacement glass was $1,800.00
Ford F-250 SD sunroof shattered problems
11 of the 6,554 owner complaints about the Ford F-250 SD describe sunroof shattered, most of them for the 2016 model year.
- owner complaints
- 11
- worst model year
- 2016
By model year
- 20252
- 20242
- 20221
- 20211
- 20182
- 20163
Often reported together
What owners say
Vehicle: 2024 Ford F-250 Component: STRUCTURE – SUNROOF/MOONROOF Summary: While driving at highway speed (~75 mph) on I-75, the twin-panel moonroof suddenly exploded outward with a loud bang. All glass was expelled upward/outward; no glass fell into the cabin or onto the sunshade. No vehicles nearby, no overpasses, no impact evidence on paint/roof, no strike point visible on remaining glass edges. Vehicle has a documented history of three prior dealership repairs/adjustments for leaks and alignment issues with the sunroof assembly at Sam Galloway Ford. Ford has denied warranty coverage twice, citing "radiating cracks" and claiming tempered glass cannot explode outward without external influence, despite zero physical evidence of impact and despite the prior misalignment repairs being a known cause of stress fractures in tempered glass. This is a serious safety defect — the explosive failure at highway speed created a sudden open roof and loud detonation that could have caused loss of vehicle control.
I was driving down HWY 79 in South Dakota. It was 3:00 pm on Saturday Jan. 31st. Out of know where, with not a single vehicle within eyesight, my sunroof exploded. It sounded like a gun shot went off right above my head, and there was glass flying everywhere. This 100% was not due to another vehicle throwing an object up in the air. There was not another vehicle anywhere. After researching this on the internet, it seems this is a reoccurring issue with these Fords that Ford is not taking accountability for. I called the local dealer and was told it would not be covered under warrantee.
The contact owns a 2025 Ford F-250 SD. The contact stated that while driving approximately 70-75 MPH, there was an abnormal sound coming from the sunroof, and the contact discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the vehicle could be repaired; however, the vehicle had to be left with the dealer for seven to ten days. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 6,200.
My sunroof is broken and in operatable, and the glass will not close all the way keeping the inside of the vehicle open to the elements. The noise is also very loud when traveling on the freeways. Ford quoted me $5000 to repair the system. The service advisor told me the Ford went with a different manufacturer because the parts kept braking from the old manufacturer. The advisor also told me that they would need to replace everything from the motor, tracks, etc., because of their change in manufacturing. If Ford knows that the parts are defective, why isn't there already a recall on this system?
Our 2108, Ford F-250, Lariat model with extended cab, the sunroof brackets (plastic) broke and the sunroof can not be opened or closed, and became loose. The brackets that hold the glass in place are made of plastic and they deteriorated to the point where they would no longer hold the glass in place. This is possibly a safety concern as the glass may detach from the roof and cause injury in the cab, or possibly fly off and impact oncoming vehicles or vehicles behind the F250. These brackets should not be made of plastic due to the very large glass sunroofs weight. This is a known problem as indicated by many others on youtube.com, and other online website postings. Our F250 was taken into our local Ford dealership service department and upon inspection the tech indicated that both sides of the plastic arm brackets were broken and the window was non-operable. As per technicians official vehicle report it required replacement of FL3Z 1651070 E :GUIDE. Cost was $945.47 to replace plastic brackets which will more than likely break again after minimal strain due to the heavy weight of the glass sunroof.
Sunroof exploded for no apparent reason while driving down highway. There were no warnings or symptoms indicating that the glass was compromised prior to it exploding. Local Ford dealer said that there were no known issues reported with glass by the manufacturer.
I was driving down I-64 and the sunroof suddenly exploded with a bang that sounded like a shotgun going off. Subsequently, my family and I were showered with glass pellets. Nothing hit this roof. The roof simply exploded. It caused me to swerve and almost hit the car next to me and cars behind me were swerving to avoid glass pellets that were blowing off the top of the truck. My wife and I both experienced superficial cuts to our fingers and my wife cut her toe cleaning up the glass. This is a safety issue in every way. Ford refused to stand behind the repair and I was forced to pay for the repair.
While traveling on a highway, pulling a 5th wheel rv, the vehicle's sunroof exploded outwards. When we safely stopped, the remaining glass was bowed outwards from the vehicle.. The sunroof was fully closed at the time, and nothing struck anywhere on the vehicle. We were traveling at approximately 75 MPH.
Sunroof exploded at 0530 in the morning the truck is only 9 months old and the sunroof has never been opened dealer saying ford does not cover under bumper to bumper nor under the extensive extended warranty we purchased
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2026-2027 F-150, 2026 F-250 SD, F-350 SD, and F-450 SD vehicles. The left-side tailgate cable may fail under certain heavy load conditions.
- Risk
- Tailgate cable failure may allow the tailgate to drop onto the rear bumper, increasing the risk of injury.
- Remedy
- Dealers will replace the left-side tailgate cable, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed December 14, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S78. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning December 7, 2026.
Recall number 26V689000 · Recall details
Structure: body: door
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
- Risk
- A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S37.
Recall number 23V507000 · Recall details
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S09.
Recall number 22V087000 · Recall details
Questions about the Ford F-250 SD sunroof shattered
Which Ford F-250 SD years have sunroof shattered problems?
The model years with the most reports are 2016 (3 complaints), 2018 (2 complaints) and 2024 (2 complaints).
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