Tailgate opens on its own...no indication that it is open...can not see in the mirror.
2018 Ford F-350 SD body complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Tl* the contact owns a 2018 ford f-350. The contact received notification of the federal safety agency campaign number: 18e021000 (structure). The contact responded by forwarding his information, per the manufacturer's instructions, to www.readingbody.com/warrantyinfo. The contact was informed that no repairs were necessary because there was no failure with the vehicle. A couple of months later, while driving approximately 30 MPH, the vehicle was pulled over when the contact was flagged down by a motorist. The contact stated that the bumper bracket snapped and detached from the vehicle. The manufacturer was made aware of the failure and stated that the contact should have contacted the dealer for the recall and not the distributor via their website. The contact was not called back and the vehicle was not repaired. The failure mileage was 24,000.
Tl* the contact owns a 2018 ford f-350. While driving approximately 15 MPH and makiing a turn, the tail gate dropped and struck a horse trailer. The tai lgate was destroyed. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The dealer was not contacted. The failure mileage was approximately 5,200.
I ordered this vehicle, f350 king ranch, and took delivery february 2018. Since then the tailgate has intermittently opened on its own. The first time was february 27, 2018. The truck does have the power tailgate release option. This has happened both when the truck is stationary and in motion. In the 19 months I have had the truck the tailgate has opened approximately 15 times. Fortunately, I haven't lost anything out of the bed while driving, so far. I have no idea what the cause is.
We are experiencing numerous uncommanded tailgate drops while the vehicle is in motion or just running. We recently were towing our 5th wheel trailer and when we pulled into fuel up our tailgate dropped and damaged both the truck's tailgate (top molding) and put a hole in the front compartment door of the fifth wheel. (pictures provided). We have taken the truck into two ford dealerships and they have not been able to duplicate or diagnose the problem and per ford motor company, they have stopped trying to diagnose the problem. On another day, we experienced three different uncommanded tailgate drops while we were towing our boat. One time, my husband was backing the truck and I was standing alongside the truck and the tailgate dropped uncommanded.
We were driving down the highway i26 into asheville and the tailgate opened we heard a noise went to pull off the highway and the poise was worse stopped immediately got our tailgate had come open and was shredded by the horse trailer. This has never happened while pulling the trailer but it has happened a few time previously but I assumed I hit the button on the key. Didn't think much more but now seeing this it may have happened while driving. Scary
The tailgate will come down while riding down the road or after hitting a bump. Very unsafe while hauling or towing. There is no indicator in the cab to tell you the tailgate has dropped. Have had it in for service at least 4 times. Vehicle is less than a year old.
Electric tailgate has released and dropped open while driving. Has happened three times at low speed. Twice while pulling fifth wheel trailer and once not towing anything.
Doors will not close, open, and or come open while driving usually on below freezing temperature days. This has happened while stationary and driving while making a turn drivers side door whipped open fortunately there was no oncoming traffic. Moisture in door latches freezing is the problem. Unfortunately there is no way toknow if the latch is fully engaged while in motion. Also circumstance can occur that leave you locked in vehicle with only escape thru a window. Ford has called this repair customer servive advisor 18n03. However this has been a ongoing problem with for vehicles for several years and ford keeps putting out repairs that are often ineffective.
Tailgate opens unexpectedly while driving. This has happened several times.
Tailgate will open randomly when hitting a bump on the road or highway. Has happened 4 times in the first 6 months I have owned. The dealership can find no problem. Resulted in loosing my payload on the interstate, very dangerous.
The remote tailgate deployed (opened) at 60mph on I-40 east of nashville, tn. While towing our fifth wheel trailer. We heard a load boom, and did not notice anything until we stopped and the tailgate was down. There were no external inputs causing deployment of the tailgate
While pulling from a fuel pump I began turning when I heard a loud noise. The tailgate had inadvertently opened and pierced through the front of a 5th wheel camper I was pulling. This caused significant damage to the camper as well as the to the top of the tailgate. This 1st incident happened ~ 3700 miles. I latched the tailgate and picked up another trailer (pintle hitch). I pulled into a parking lot to drop off the load and noticed that the tailgate had came down a second time. After dropping trailer off I began to drive home. Half way home to get fuel (un laden) I noticed the tailgate down again. The remote nor the dash button had been touched. The tailgate has since been removed as I can not risk further damage caused from my tailgate opening by itself. I informed my dealership (ryan ford of sealy,tx.) multiple times of the incident however was replied with only that there was no active tsb issues for my VIN.
Tl* the contact owns a 2018 ford f-350 sd. While hauling a trailer at highway speeds, the trailer detached without warning from the pins and aluminium connection. The failure damaged the rear of the vehicle and the trailer. The owner's manual had not indicated that the towing capacity exceeded the guidelines. The dealer was not contacted. The manufacturer was notified. The insurance adjustor towed the vehicle to a repair facility to inspect the damages. The contact was waiting for a response from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was not available. *tt consumer stated factory installed gooseneck hitch failed. Updated 11/29/18*jb *dt
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