Safety Recall Notice 22S51 / the federal safety agency Recall 22V644 We were notified on September 2022 of this recall after noticing our rear camera was defective. As of April 23, 2023, the manufacturer has failed to remedy this safety recall. Ford is saying the remedy (rear view camera parts) are not available. I am asking that the federal safety agency engage with Ford to expedite resolution of this recall.
2019 Ford F-350 SD driver assistance complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
The contact owns a 2019 Ford F-350. The contact stated that on various occasions, the rearview camera displayed a blurry image. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford F-350. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera was foggy and failed to display a clear image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
2019 ford f-350. Consumer is seeking reimbursement for repairs made to safety recall.
The contact owns a 2019 Ford F-350. The contact stated that while reversing, the rearview camera was displaying a cloudy image. No warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that various local dealers were contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when parts would become available. The contact was advised to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
There is currently a recall for the rear camera on this truck that Ford has yet to repair because they say they don't have the replacement parts. This truck has the 360 view package. There are cameras all around this truck and they all are getting cloudy to the point it's hard to see from any of them, not just the rear view camera. Ford is refusing to replace the other cameras under any kind of warranty/recall. I think that it's a matter of safety to replace all the cameras because they are all either unusable or nearly unusable. I use all the camreas alot because this is a big truck and there are alot of blind spots.
The contact owns a 2019 Ford F-250. The contact stated that while starting the vehicle, the center console control screen was blank. The rear-view camera, radio, and other electrical features and functions became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the accessory interface module (AIM) needed to be replaced. The contact restarted the vehicle, but the failure persisted. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 55,300.
The contact owns a 2019 Ford F-350. The contact stated that while her husband was reversing out of the driveway, the rearview back-up camera display was inoperable causing a visibility hazard for the driver who inadvertently drove into the mailbox. During the failure, the mailbox and the rear tailgate of the vehicle were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 70,000.
Ford is aware of an oil separator issue causing failure and sludge build up and has not issued any recalls or information for the consumer. Also, the back up monitoring fails in cold weather due to condensation build up in the lights.
Vehicle started shaking violently when I was driving on the highway with 60 MPH, I lost control. Luckily there was no car next to mine but if there was I would have crashed. I can not trust this truck any longer. I am terrified to drive.
While traveling over bumps excessive vibration in steering and in cab. Even after steering dampener was fixed.
There is an issue with ford trucks that is commonly referred to as the death wobble. My truck has less than 30,000 miles and has been in three times for this issue. Once ford corrected the issue and it came back. When it came back was told there are updated parts have been waiting for well over a month with no feedback from ford. Reached out yet again to them and was told that I would be escalated. My concern is that this safety issue should have active management and communication from ford and it does not. People are told they have to wait with no update. Now it appears I have been escalated (we shall see) but I am concerned for others that may not be aware of what to do in order to get this addressed. Can you reach out to ford and see how/what their plan is to communicate and support impacted parties? Issue occurs when driving anything over 45 MPH and to resolve you must slow to below 25 MPH. Think of this occurring when on highway and having limited control of a 1 ton truck. Issue occurs at random times so there is no way to avoid it. Occurred many times first time was back in early 2019
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