The contact owns a 2019 Ford F-350. The contact stated while routine maintenance was being completed on the vehicle by a certified mechanic, the contact was informed that there were metal shavings inside the fuel pump. The mechanic informed the contact that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact searched online and became aware of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel) and related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 65,788.
2019 Ford F-350 SD fuel system complaints
Page 2 of 2: complaints 11 to 22 of 22, newest first, as owners wrote them.
the CP4 fuel pump sent metal shavings into the fuel injectors and the engine quit. no warning light came on at all. the entire fuel system had to be rebuilt. This happened in the middle of the night on [XXX] in shreveport LA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Ford F-350. The contact stated while driving approximately 45 MPH, the vehicle lost motive power without warning. The contact coasted to the roadside and replaced the fuel filters. The vehicle started but remained idling without the proper RPM. The contact was able to get the vehicle to drive at slower speeds only. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel return line was malfunctioning due to the high-pressure fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 58,000.
The contact owns a 2019 Ford F-350. The contact stated while driving at an undisclosed speed, the reduced engine power and check engine warning lights illuminated. The vehicle lost motive power. In addition, the contact noticed white smoke and diesel odor entering the interior of the vehicle. The contact parked the vehicle and noticed diesel fluid pouring out onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a cracked fuel filter. The contact was informed that the fuel filter needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously serviced by an independent mechanic and the fuel filter was replaced several days before the failure reoccurred. The contact stated that the new fuel filter had only 600 miles before the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
truck showed alert of decreased power twice withing a month. When taken into Ford they sated the fuel pressure pump and fuel rail were damaged due to pump sending metal shaving throughout the fuel system. I have found out through research that this is a common occurrence due to a faulty pump that was originally installed in the trucks around these dates. No recall or alert has been given to owner buying these vehicles and now requires a very expensive repair to correct (with a whole different type of pump) and avoid future issues.
The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration. The vehicle was repaired under Ford TSB Numbers: 19-2343 and 21-2052; however, the failure recurred after driving for 2,000 miles. The vehicle was taken back to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration, and the DEF pump and injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 77,000.
Truck refuses to regen. Find a service bulletin for known MAF problems on the 6.7 engines. This issues cause truck to go into limp mode and can shut truck off with little to no notice. Leaving people stuck possibly in the middle of the road. Cost over $1100 to fix. How is there no recall or even warning to owners that this may be an issue? Just a technical service bulletin for service departments at Ford….
Fuel filter and is available for inspection-Driving back to Cohoes NY from Gloucester Ma pulled into Charlton Ma rest stop to use the restrooms, while getting ready to leave started vehicle and got out waiting for passengers noticed fluids leaking from engine compartment, while inspecting found it was diesel fuel and spraying out of fuel filter on top of engine block. Then noticed a trail of diesel fuel from my path going into rest stop. I parked next to the fuel pumps if that had ignited my life, my passenger and the people in the rest stop life would’ve been endangered. Luckily I caught it before anything happened. I was able to reach a local ford dealer for parts and Uber to and from and repaired. Pouring water over engine to dilute remaining fuel over engine. No warning or engine light came on warning of loss of fuel pressure.
Fuel Filter Failed and Is available for inspection: Driving back from Gloucester Ma to Cohoes NY, pulled into Charlton Ma rest stop on I90 parking in truck area fueling lot noticed fluids leaking from engine compartment, upon further inspection found fuel filter spraying diesel fuel all over engine compartment and components. My life, my passengers and surrounding personnel may have been injured or killed if went un noticed for too long while parking next to fuel pumps when engine was running or driving along I 90. There were no warning lights indicating loss of fuel pressure or any sort of engine light on. Luckily I noticed it before it could get out of hand and happened during a week day during business hours a local ford dealer, IDA Ford in Auburn Ma had a fuel filter kit in stock: They also stated they just had another customer a few days earlier with the same issue. Had to Uber to and from dealer to get parts to repair. Poured water on engine to break down diesel fuel over engine to drive back to NY and not cause a fire. Looking online for a recall and don’t see my year of vehicle but just 2021????
Filled the tank before arriving home, parked on incline nose down. Not very steep. A few hours later there was a puddle of diesel on the driveway and after inspection it seemed it was leaking from the top of tank. I have no other vehicle and this one cost too much to be doing this at 60000 miles. It is dangerous to drive for fire risk but I have no choice. In 55 years I have never had a fuel tank leak on any vehicle. Looking online there have been many instances under the same conditions. There is no condition that a fuel tank should leak.
While parking, foot on brake, engine increased RPM to very high level. 2019 truck with 41 miles, vehicle was stationary.
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