The contact owns a 2020 Ford F-350. The contact stated that on several occasions while driving at various speeds, the vehicle hesitated while shifting gear. Additionally, on several occasions while driving at various speeds, the vehicle experienced a loss of motive power. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.
2020 Ford F-350 SD engine complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The contact owns a 2020 Ford F-350. The contact stated that after starting the vehicle, there was a loss of power steering, and the vehicle lost motive power. The vehicle failed to restart. No warning lights were illuminated. The contact used an OBD scanner to retrieve failure codes for the powertrain control module (PCM) and the engine control module (ECM module). The vehicle was towed to an independent mechanic, where it was diagnosed that the fuse box and wiring harness needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 164,000.
The contact owned a 2020 Ford F-350. The contact stated that while driving approximately 80 mph when the vehicle started emitting a smoke odor. Shortly after smoke started coming from the vents of the vehicle. There were no warning lights. The contact attempted to depress the brake pedal to pull over however the brakes began to melt causing an extensive time before the brakes stopped the vehicle. The shifter then slipped when they attempted to maneuver the vehicle. The contact and passengers exited the vehicle. The vehicle then became engulfed in flames while the vehicle continued to run off into the field due to the brakes and shifter completely melting. The vehicle was deemed totaled and was towed. A police report was filed. There were no injuries and no medical attention was needed. The dealer was made aware of the failure and was not able to confirm any recalls. The manufacturer was made aware of the failure and transferred them to the federal safety agency Hotline. The approximate failure mileage was 20,050.
The Ford is under a Customer Satisfaction Program 21B03, and Ford will not honor this for our vehicle, however our truck has the number one planetary and ring gear assembly that has gone out.
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