See attached document for complaint.
2023 Ford F-350 SD driver assistance problems
11 complaints (27% of all complaints for this car). 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 27%
- crashes
- 1
- recalls
- 4
Which part fails
- Warnings3
- Rearview system braking2
- Sensing system: camera1
- Automatic emergency braking1
- Adaptive cruise control1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford F-350 SD driver assistance problems in other years
Related recalls
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
- Risk
- A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S49.
Recall number 25V315000 · Recall details
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V‑573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
- Risk
- An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S17.
Recall number 25V134000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
- Risk
- A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
- Remedy
- Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S66.
Recall number 24V806000 · Recall details
Back over prevention: display function
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
- Risk
- An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S46.
Recall number 23V573000 · Recall details
What 2023 Ford F-350 SD owners say
Most recent owner complaints, unedited.
The contact owns a 2023 Ford F-350 SD. The contact received notification of the federal safety agency Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The contact was transported to the hospital by ambulance and was hospitalized for 7 days. The contact was then transferred to a rehabilitation facility, where he was currently receiving care. The contact sustained a broken right hand and toe. The contact also sustained breathing complications as the contact's underlying cardiac and pulmonary health issues were triggered. The other driver sustained unknown injuries and was transported to the hospital by ambulance. Both vehicles sustained significant damage and could not be driven away from the scene. The contact's vehicle sustained front-end fender and hood damage and other unknown damage. The vehicle was towed to the collision repair shop for an estimate of the damage. A police report was filed. The dealer was notified of the brake failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was 1,000.
The contact owns a 2023 Ford F-350 SD. The contact received notification of the federal safety agency Campaign Number: 24V806000 (Back Over Prevention, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Multiple electrical issues related to dashboard controls, video sensors, head unit. Controls powering down while driving, sensors throwing multiple error messages. All since 1,500 miles. Ford could not figure out what the issue was so they replaced the wiring harness. After 2 months in the shop I got my vehicle back. 2 weeks later I am getting the same error messages in the dash and has to go back into the shop for the same reason.
The contact owns a 2023 Ford F-350 SD. The contact stated while driving approximately 35 MPH, the vehicle the vehicle independently braked. The contact stated that the brake warning light was illuminated. The contact stated that there was no vehicle or object nearby in front of the vehicle. The contact stated that the failure was intermittent but became a recurring failure. The contact had taken the vehicle to a local dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The contact stated that the message “Forward Collision Avoidance System Shutting Down” was displayed. The contact stopped the vehicle and turned off and restarted the vehicle and the Forward Collision Avoidance system returned to normal functionality. The manufacturer was not informed of the failure. The failure mileage was approximately 5,600.
My rear camera repeatedly freezes in a picture or does not come on. My steering has lost most of its fluid twice and I was told this was normal air bleading out. My truck has stopped itself while traveling down the road without any obstruction. My truck flooded from a leaking sunroof, causing mold to grow on the carpet and a smell in the truck. This is a unsafe truck
I frequently receive messages on the dash that the the truck: Vehicle may not start/restart service now, Pre-Collision assist not available and front camera fault. My truck has died on me which in drive and reverse. My dash and console has powered down while on the freeway then restarted about a minute later. I get these messages but Ford service is too backed up to address the issue within a reasonable amount of time and they will not let me get it serviced outside of their dealer network.
The contact owns a 2023 Ford F-350 SD. The contact stated while operating the vehicle, the message "Pre-Collision Assist Not Available" was displayed. The vehicle was taken to the local dealer who stated that the Pre-Collision Assist Module was faulty and required a software update. The contact was informed that the software update was not yet available and that the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,300.
I intermittently lose trailer brakes when towing my trailers on my 2023 Ford F350. I have two trailers and both trailers give me intermittent faults saying "trailer disconnected' or "trailer turn signal lights not working", but the trailer is connected and the lights are working - but the brakes do not. I know this is a truck issue because both trailers have no issues with my 2017 Toyota Tundra. I have independently tested this theory with both trucks and trailers multiple times but only have the issue on the Ford truck. It seems to either be a bad 7-pin connector that randomly faults, or something with the trailer brake controller. It is very scary as I do not want to lose brakes when towing. I bought this truck specifically for towing my trailers. I have taken the issue to Auburn Ford, here in Auburn California and they tested the truck and found no issues. But my hunch is they are only using a 7-pin simulator, not an actual trailer.
Questions about the 2023 Ford F-350 SD driver assistance
Does the 2023 Ford F-350 SD have driver assistance problems?
Owners have filed 11 complaints about the driver assistance of the 2023 Ford F-350 SD, 27% of all its complaints.
At what mileage do 2023 Ford F-350 SD driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Ford F-350 SD driver assistance?
Yes, 4 recalls: 25V315000, 25V134000, 24V806000. Check your VIN to see if your car still needs the free repair.
What year does the Ford F-350 SD have the most driver assistance problems?
The Ford F-350 SD model years with the most driver assistance complaints are 2019 (25 complaints), 2017 (17 complaints) and 2015 (16 complaints).
Other 2023 Ford F-350 SD problems
Electrical 13Body 5Engine 4Fuel system 4Transmission 4Brakes 2Lights 2Steering 2Tires 2Visibility 2Suspension 1Wheels 1
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