The contact owns 2023 Ford F-350 SD. The contact stated that the air recirculation system disengaged intermittently when the A/C was not set to the MAX setting. The contact stated that while activating the heat in cold weather, the air recirculation system disengaged intermittently, causing outside air and a strong toxic odor to enter the cabin of the vehicle, causing the contact health concerns. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed, and that the air recirculation system could only remain engaged while the A/C was set to the MAX setting. The vehicle was taken to the dealer, where a smoke test was performed, and the dealer informed the contact that there was no exhaust leak. The vehicle was not repaired. The failure mileage was approximately 7,500.
2023 Ford F-350 SD electrical complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The issue I am reporting concerns the management of the climate control in the vehicle. Setting a desired driver and/or passenger temperature setting is fruitless as the temperature will swing wildly on either side randomly either rendering the output to become extremely hot or cold. The safety concern is the ongoing requirement to continually adjust the settings to manage the wild swings in temperature which has been extremely concerning (dangerous) on longer commutes, tight traffic and in trailering as I must continually take my eyes off the road to adjust. The dealership has attempted to address the concern unsuccessfully and Ford will not acknowledge the concern. I am aware of and in contact with at least 4 other owners of the exact year, model, trim, options etc. with exactly the same concern and none able to obtain resolution or acknowledgement. Again, this truck is a large truck and when trailering a 40' load all attention must be on the road not fidgeting with a/c controls. Extremely unsafe. The issue arose within one week of taking delivery of the new vehicle and has continued for 7+ months without resolution. I have videos of the events occurring and have presented those to the dealership but am also told no codes are showing up during these events. No warning lamps, messages or other symptoms occur leading up to the events. The vehicle has been into the dealership 5 times attempting to resolve but todate the issue is unresolved. Have included some of the dealership's work orders and write-ups but unable to upload videos.
While driving the trailer plug melted at the connection to the truck. I got a message that the trailer was disconnected and there were no brakes on the trailer. The plug on the truck is burned.
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