2011 Ford F-350: sudden loss of power

Filed Mar 22, 2018 · Electrical, Engine · 112,102 miles · CA

Tl* the contact owns a 2011 ford f-350. While driving 30 MPH, the vehicle stalled and lost power. The service advisory indicator illuminated. The contact attempted to restart the vehicle; however, the engine failed to crank and the check engine indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 112,102.

Filed Feb 9, 2018 · Engine, Fuel system · 115,600 miles · CA

While drivingmy ford f350 crew cab longbed diesel 4x4 at 70 MPH on interstate 10, a 4 lane hwy in each direction, the truck lost all engine power and power assist to the brakes and power steering. Luckily the traffic was light and I was able to maneuver the off the hwy without coming in contact with another vehicle. The truck was towed to a ford dealership and it was determined that the high pressure fuel pump came apart and put metal shaving everywhere throughout the fuel system. Ford recommended replacing all of the high pressure system this included all new fuel injectors. This repair cost $9,000.. A search of the internet revealed that this is a known failure. I had an independent lab test the fuel. There were no contaminants in the fuel except the metal shaving from the pump. ( the ford fuel system recirculates the excess fuel back to the tank) the truck has 115000 miles. I had the ford maintenance agreement with the 5000 mile services option. Ford has provided all of the service including the ones after the maintenance agreement ended. This is a very expensive repair to undertake on a 7 year old vehicle. Engineering changes could have prevented the extent of the damage. A post pump filter or screen would have prevented the rest of the high pressure system from needing replacement. An advisory about the potential pump failure and replacing the pump before failure would have costed less than $2000. Had I been towing near full gcwr, 21,000 lbs and come up on los angeles stop and go traffic, this could have be a terrible accident.

Filed Sep 5, 2017 · 42,215 miles · CA

Our truck lost all power and quit running while we were traveling on us50 at approx. 55 MPH we were towing our 37ft fifth wheel at the time. It was 100+ degrees and we had to wait for over 3 hour for road assistance to arrive. Our truck is a 2011 with only 42,215 miles on it. Ford doesn't know exactly what caused this to happen, but needed to replace "dpf" pressure sensor & filter and all egt sensors. This was very dangerous for us. Our truck gave no warning and our truck has been maintained for all routine services and recalls, no assistance offer from factory. We purchased this truck because ford stated that this diesel engine was reliable and dependable. I question how something like this could happen with absolutely no warning. Thank goodness we are all safe. My husband, me and our dog. Truck has been repaired $$$ big dollars to repair. Ford needs to make a recall on this item, step up this is a safety issue.

Filed Apr 25, 2017 · Engine, Transmission · MD

2011 ford f-350. Consumer writes in regards to diesel engine failure - service bulletin refers to vehicle misfire/ runs rough due to a broken injector hold down clamp. *smd ..updated 09/07/17*bf the consumer stated while driving the engine suddenly lost power and stopped. The engine would not restart or idle. The consumer advises the failure should be a recall.. *js updated 9/5/18

Filed Jun 27, 2016 · Engine · 136,539 miles · NC

This 2011 ford 350 diesel had a catastrophic engine failure on january 26,2016 while driving down nc highway 113 pulling a hay trailer. The mileage was 136,539 , the vehicle was well maintained, and the engine suddenly stopped running with oil blowing out of the front base of the engine. I bought the above ford 350 on february 13, 2014 from nostalgic motor cars in amherst, va. The truck was extremely clean, well maintained, and had 112,156 miles. The truck ran well for almost one year until 136,539 miles. On january 26, 2016 there was a catastrophic engine failure. The engine locked as we were traveled on highway 113 here in alleghany county, nc. No warning lights whatsoever were displayed. There was a sudden loss of power and oil was spewing from the front of the engine. We immediately stopped the vehicle on the side of the road. Bill's garage of west jefferson, nc charged $100 to haul the truck to blue ridge truck and equipment. Kelly joe barker, an experienced diesel mechanic and owner of blue ridge truck examined the truck and found the crankshaft was locked up. Front seals and bearing from around crank shaft had spewed oil. In his opinion, an internal engine component had broken and the engine seized. We ordered a new ford engine from piedmont truck center in greensboro, n c . It took 6 weeks to arrive. The cost of the repair is excess of $16,000.00. While the engine was removed, we had kelly joe do any and all maintenance and repairs as reflected on the bill. The original engine was returned. The 6.7 engine was recommended to me as being a great engine, and was good until this catastrophic failure. A ford f350 6.7 must last more than 136,539. Ford took the old engine when the new engine was purchased, but they have denied any responsibilty for the engine.

Filed Oct 21, 2015 · Fuel system · 57,109 miles · LA

Tl* the contact owns a 2011 ford f-350. After refueling the vehicle and driving approximately 60 MPH while hauling a fifth wheel trailer, the vehicle lost power, steering and braking power. The vehicle was taken to the dealer where it was diagnosed that water entered the diesel fuel system and further diagnostic testing was required to determine what parts needed to be replaced. The contact stated that the water intrusion warning indicator failed to illuminate to indicate the failure, the water separator system failed, and the diesel fuel filter failed to keep any contaminants out of the system. The dealer did not address the fact that the components failed. The manufacturer was notified the failures. The insurance company was also going to investigate the fuel station the contact re-fueled from and the internal failure to the diesel fuel system. The contact was waiting to determine the remedy to repair the vehicle. The VIN and failure mileage were not available. Updated 1/15/16 *cn updated 4/24/18*jb VIN and failure mileage available updated 5/17/18

Filed Jul 27, 2015 · Engine, Fuel system · 27,770 miles · NH

While traveling north bound on the maine turnpike at mm 34 I experienced a loss of power. I was in the left lane with heavy traffic. I made my way safely to the right hand breakdown lane. I noticed white smoke coming from under the hood. I heard a popping sound. After I stopped, the engine was still running, but smoke was coming from under the hood and starting to enter the cab on the right side. I shut the engine off and but on my emergency flashers. Traffic was very heavy. I exited the cab and looked under the hood. There was no fire, but I could smell diesel fuel. The truck has the 6.7 liter ford diesel. I noticed fuel leaking onto the frame on the right side behind the front tire. I called ford roadside assistance and was towed to the ford dealer in portsmouth, nh where I bought the truck. When I got home I did some research online and found out the hold down clamp for the fuel injectors had been replaced by a new part number. These crack and can allow the injector to blow out of the cylinder head. They spray fuel in the engine compartment after exiting the head. Ford has issued a tsb 12-3-4 on the matter. Others have experienced this problem. Why has this not been recalled is beyond me.I was surprised I did not have a fire! Ford will only replace the affected part, not all 8. I have opened a case with ford to have all 8 replaced. At this point in time the part is back ordered. The dealer did locate 1 and will be installing it tomorrow. I assume this is a redesigned part.

Filed Jul 16, 2014 · Fuel system · 69,750 miles · CO

Stopped at bp gas station in pocahantas, il for diesel. Pump handle and button were green. Apparently was 85 octane gasoline. Drove approximately 7 miles east on I-70 when unleaded fuel hit the fuel injectors and lost power while hauling a 3,300 lb camper and 21' fiberglass boat with tandem axle while in the #2 (high-speed) lane attempting to pass a slower vehicle at approximately 70 MPH. Lost all power, check engine light came on and signaled immediately for right turn, and pulled to the side of the highway. Called three ford dealerships in the local area and two said they couldn't even look at it for a week. Paid additional towing to have it towed to schmidt ford, salem, il and it sat until monday before I was called and told it would cost me $8,500 estimate to replace the entire fuel system (injectors, fuel rails, high and low pressure pump, tank, and fuel filter). Service rep told me if I didn't do the repairs they would have to notify ford of the warranty violation against ford's job-aid for this continued problem. I researched the issue on multiple forums and discovered there is a de-lamination issue occurring with the fuel tanks that is causing high pressure pump failures. Since I didn't drive it for a prolonged period I instructed the service tech to drain the entire system including the return line, to which they told me that would require dropping the tank, and I told them to drop the tank, empty it of all contents, inspect for delamination, change the fuel filter, and put fresh diesel fuel into it and run it and call me back. They did not call me back and when I called 5 minutes before close of business on tuesday they said it's fixed and running fine. I had to ask how much the bill was and was told it was $640 (approx). Returned to the dealership on thursday (10 july 14) and picked up the vehicle, paid the bill and returned home (896 miles).

Filed May 23, 2014 · Fuel system · 29,000 miles · OR

This diesel truck was being driven at 20 MPH when without any warning, the engine shut off resulting in loss of all power steering and brakes. Would not restart. Towed to dealer service. Dealer diagnosed lack of fuel pressure and they observed metal shavings in the lower filter indicating the hpfp was disintegrating. Dealer submitted pictures of the flow control valve to ford warranty prior approval per service manual directions. Dealer observation was that they observed no significant water or debris contamination in the fuel filter. Prior approval response was that the pictures submitted were representative of fuel contamination and denied the warranty coverage for the repair. No water in fuel indication was ever seen by owner. Filters maintained per maintenance schedule. Bill for repair is estimated at approx $11,000. Two weeks prior, this vehicle was towing a 14k lb 5th wheel down the santiam pass in oregon. Steep inclines, sharp drop offs, and snow on the road. A sudden loss of power without warning would very likely have resulted in loss of control of the vehicle, severe bodily injury, or death. It appears the bosch cp4 fuel pump was not designed to operate with the 560 scar fuel lubricity of us fuels and that ford is blaming pump failures on water contamination by observation of a corrosion appearance on another component. Warranty coverage was denied without any observation of the fuel pump itself. Note that no indication that anything was wrong with the truck was observed prior to the failure. The truck is equipped with a factory 5th wheel hitch and is intended to haul up to 21.5k lb trailers. Sudden loss of power steering and brakes without warning under this intended use is extremely dangerous.

Filed Jan 23, 2012 · Acceleration, Engine · 500 miles · MN

Having owned the truck less than a month and driving in city traffic, the vehicle lost power and went to idle. This happens repeatedly. Seems to occur primarily in city driving - not highway driving. Have been to the dealership several times with no solution. They can find no codes. This is dangerous as I could be making a left turn in heavy traffic when it drops to idle and could be involved in a serious accident. We have now owned this truck for a year and it only has 6,800 miles on it due to the danger of driving in traffic. Most of these miles have been from repeated trips to the dealership to no avail.

Filed Dec 22, 2011 · Engine · 2,100 miles · WI

The vehicle will suddenly and randomly lose power. It may last a few seconds to several miles. Eventually the power comes back and the vehicle continues moving. This has happened at 55 miles per hour while hauling a full trailer. It has also happened in high traffic areas which presents a danger to the vehicles following me. I have had the vehicle in to a ford service department several times and they can't determine the problem. The loss of power happens several times every week. At this time ford is refusing to address the problem.

Filed Jul 6, 2011 · Brakes, Steering · 1,039 miles · MN

Tl* the contact owns a 2011 ford f350. While driving approximately 10 MPH, an unusual noise emitted from the vehicle with the sudden loss of power steering. The contact experienced difficulty turning the steering wheel and was able to maneuver to the side of the road. He then inspected under the hood and discovered that the steering fluid reservoir was empty. The contact resumed driving. The brakes were applied with force repeatedly before the vehicle came to a stop. The vehicle was towed to an authorized dealer where the vehicle was repaired. The manufacturer was not made aware of the defect. The failure mileage was 1,039. Updated 8/30/11 *cn the consumer was informed the fluid lines were misaligned which caused the serpentine belt to rub on the fluid lines which wore the lines out.