The transmission seems to fail to go into neutral when brakes are applied. Car started with transmission issues initially with the car trying to fight the brakes a few times just before stopping. At times the car significantly overcomes the brakes. On one instance the car failed to stop at red light and managed to creep into the intersection before stopping. The transmission does seem to have safety problems particularly it makes it hard to predict how the car will come to a stop from a high rate of speed. The stopping is jerky and the stopping distance is variable and inconsistent due to the "jerky" behavior of transmission.
2011 Ford Fiesta transmission complaints
Page 13 of 13: complaints 341 to 366 of 366, newest first, as owners wrote them.
Makes loud grinding sound and seems like the car is about to stall while driving. The car also seems to stall when driving from a full stop. Transmission fluid leaks.
Vehicle hesitates greatly upon acceleration and stutters like it is jumping in and out of gear. It is an automatic.
Since I bought this car, the transmission has grinded. Ford claims that the grinding is normal. A transmission grinding is far from normal. I have links of many people with the same problem. Ford is beating around the bush with the problem and not doing a thing about it. Something needs to be done. Links are as follows: http://www.motherproof.com/news-rants/story/2011-ford-fiesta-preview1 http://fiestafaction.com/forums/fiesta-service-bay/35272-transmission-grind-normal.html http://fiestafaction.com/forums/fiesta-service-bay/34826-automatic-transmission-noises.html.
Gentlemen: we ask you to intervene and give us a final solution in the case which we are going to proceed, based on the following facts. On may 13th, 2011, we bought two vehicles ford fiesta sedan automatic from the dealership located in the city of medellin, colombia, south america, and also the car ford fiesta sedan at, white oxford color, model 2011, automotive type, on the 24th of may, after exhausting all possible claims against the dealership, the service manager of the dealer, gave us a written certification that the car had undergone a reprogramming of the powertrain, and there was no need to remove or to dismantle any component of the vehicle. Also he told us that the strange sound that the car was having, was normal because the double clutch that belongs to the automatic ford fiesta, and also it was normal in the other car, the ford fiesta sedan at, color oxford white. Because of this explanation, we, who are not experts in auto mechanics, believed this explanation was true and again we received back the car ford fiesta sedan at, oxford white color . The cars are not working fine! We do not have any positive answer yet. Is it possible someone could help us? Medellin, colombia south america
Gentlemen: we are also very shocked as that in colombia the supervisor from the dealer ship, every time we call him on the phone, he is not available for us and he just sent us the reason the has no information to give us. It is possible that one of you at ford can give us some information about these anomalies? On may 13th, 2011, we bought two vehicles ford fiesta sedan automatic from the dealership located in the city of medellin, colombia, south america,. With the bill signed on may 13th, 2011, we bought the car ford fiesta sedan at, black gala color, 2011 model, car type, and also the car ford fiesta sedan at, white oxford color, model 2011, automotive type, with the on may 23th, 2011, as it is stated in the dealer repair order, the vehicle ford fiesta sedan at, black color, (with less than 200 kilometers of travel on the tachometer), must be brought to the dealership because it had a strange noise from gear when the car started running. The road test was conducted by employees of the concessionaire and an employee crashed the car in the rear bumper, on the 24th of may, after exhausting all possible claims against the dealership, the service manager of the dealer, gave us a written certification that the car had undergone a reprogramming of the powertrain, and there was no need to remove or to dismantle any component of the vehicle. Also he told us that the strange sound that the car was having, was normal because the double clutch that belongs to the automatic ford fiesta, and also it was normal in the other car, the ford fiesta sedan at, color oxford white. Because of this explanation, we, who are not experts in auto mechanics, we believed this explanation was true and again we received back the car ford fiesta sedan at, black color . We do not have any positive answer yet. Can someone help us?
This is in regards to a new 2011 ford fiesta with the powershift 6-speed dual-clutch transmission. 3 times now I have experienced the transmission hesitate for an extended period of time before engaging. Each time it has happened I have been coasting in traffic at speeds between 15-25 MPH or so, waiting for oncoming traffic to pass and then attempting to accelerate across lanes of traffic without getting hit. When doing this, instead of accelerating quickly to avoid getting hit by traffic the car would act like it was revving but not engaging the clutch so I would end up just coasting across lanes of incoming traffic. To avoid having this happen I have learned that I have to quickly and fully stomp on the gas pedal in order for the transmission to realize I'm in need of quick acceleration. Using only moderate pressure on the gas pedal yields the scary hesitation that has lead to near imminent collisions. Light pressure to the gas pedal tends to make the car barely accelerate at all and sometimes feel like it's about to stall. It seems to me the computer gets confused in this scenario since you are first decelerating, then coasting, then trying to accelerate again all within a short time-frame.
Tl* the contact owns a 2011 ford fiesta. While driving driving approximately 10 MPH, the transmission emitted a loud grinding noise with excessive hesitation. On a separate occasion the transmission failed to respond during acceleration. The vehicle was taken to an authorized dealer four different times for the identical failure. Most recent the vehicle was taken to the dealer and an engineer inspected the vehicle and stated the transmission response was a common characteristic. The vehicle had not been repaired. The manufacturer was not made aware of the defect. The approximate failure mileage was 500.
I am writing this complaint as I am concerned about a safety issue related to the 2011 ford fiesta with the dual-clutch 6 speed transmission (power-shfit transmission). Ford has made a defective product with the installation of the power-shift transmission it has built in a joint venture with getrag of mexico. There are many complaints on the internet relating to the transmission on these cars. I am concerned that the transmission which can give out at any time could be a danger to the consumer. Also, the transmission has been shown to act erratically which could possibly lead to harm or even death to the consumer. Example: I was getting ready to back out of my driveway in my 2011 ford fiesta when I barely touched the accelerator pedal and was whisked at breakneck speed down my driveway. It took me a second to grasp what was happening and I slammed on the brakes before I went out onto the street. I actually said to myself out loud "whoa, what was that". This happened in my driveway but could have happened out on the road, in a crowded parking lot, any number of other places where the outcome could have been horrific. We don't want another toyota fiasco on our hands. Ford is trying to come up with a fix for the transmission problems but they are also trying to keep the problems under wraps. This could be a huge financial blow to ford corporation and I know their priority is to their stock holders. My priority is to the consumer who may be put in harms way by ford's greed. I do not want someone to die because ford wants to keep this all hush hush until they can find a solution for this problem. Do not drop the ball on this one. Let's try for once to nip something in the bud before someone has to die. As I said above, we don't want another toyota fiasco. Thank you.
Test drive was great. At approximately 100 miles the automatic transmission started to miss gear shifts at speeds below 15 MPH. The transmission would shift up into 2nd and unexpectedly shift back down into 1st, the same with 2nd and 3rd gear shifts. I am also hearing a metal chatter/scrapping sound below the car at all speeds. Recently I had to suddenly brake hard and when I went back on the gas the car did not accelerate, it seemed to still be in 4th gear and did not shift down or select the proper gear. At 1000 miles I went to the dealer and they could not duplicate the problem. I am going back to the dealer for a second time and will be contacting ford if the problem is not corrected. I have had the vehicle for only 4 months and currently have 1800 miles on the odometer. This has been a problem since 100 miles new. The consumer stated the vehicle would stall during up shifts, unless he put the vehicle in low gear and slammed on the accelerator. Frequently, the transmission, seemed to pulse in and out of gear, and going up a hill, the transmission would not stay in gear, it would try and shift down only to shift back up once he lightly let off the gas. Updated 11/15/11
Car model: new ford fiesta year: 2011 delivery date: march 25, 2011 kilometers: 3000 following the replacement of the transmission assembly due to grinding noise and random acceleration in june 2011, I.e. 2 months after the delivery date of my new fiesta, much more problems with the new transmission, the dealer refused to repair denying the exiting problems, a complaint was to ford headquarters on 12 july 2011. A service manager left me a voice mail that everything is ok with the car! I wonder,on what basis did she build up her decision?! The following problems are not ok! 1- random acceleration 2- rolls back while on a drive position (randomly and unexpectedly) 3- hesitation (obvious can?t be denied) the car loses its power randomly and after a long drive. 4- buzzing grinding noise when pressing the gas pedal increasing day after day the above mentioned are safety issues and have to do with transmission. I'm still waiting for for headquarters to address the issue properly, and take the responsibility, escaping the problem won't solve it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My 2011 ford fiesta has issues with the transmission. It shifts hard and irratically shifts at lower speeds. I have taken it back into the dealership 2 times in the first 5 months of owning it and all they did was a software update on the second visit. The first visit, they said they could not find anything wrong with it. I now have another appointment for tomorrow and I have only had this car since february. I have driven it hoping that it would just work itself out since it was new but it has gotten worse over time.
2011 ford fiesta has a "blubbering" transmission, most notably when accelerating slowly. Beyond this, my vehicle has now stopped accelerating and slowed to a complete stop at least 8 times in less than on month. After the very first incident, I was able to turn my car back on, but had the same problem happen again within 5 minutes. The second time, the car did not turn back on. I was towed to the nearest ford dealership where they found no problem, reset the computer, and sent me on my way. The next morning, the vehicle stopped again on the freeway on the way to work. I went to a different ford dealer that did a more thorough inspection. They replaced a fuse, explaining that it might be a power issue. My vehicle was fine for another week, but then stopped 4 times in a 24 hour period. I took my vehicle in to the dealership for the third time this month. They contacted ford engineers who helped the mechanics determine that it was a transmission problem. I am currently waiting on parts to be delivered to the dealership so that my vehicle may be repaired.
Transmission up shifts/down shifts very hard at speeds between 10-30mph. Worse when in traffic.
Horrible horrible horrible!!! I have taken my 2011 ford fiesta in at least 6 times to fix the transmission which is completely shot and every time I get it back they state that "they all do that", or "its perfectly fine." that is complete rubbish! On the freeway my car will shift up and down randomly to the point that it sounds like the engine will explode. The car shifts really hard and I smell burning clutch every time I drive the car. The most the dealership has done is reflashed the transmission computer. (which would not accept the flash) and to make matters worse the service manager even told me to get lost and take it somewhere else because he was done wasting his time on the car.
Transmission shift erraticly when slowing down or while driving in heavily congested traffic. Sometimes it will make vehicle lunge forward with very light fuel pedal application. Transmission is also making an audible "clunk" when this happens. Maybe a PCM re flash could correct the problem? This has been an ongoing issue since day one starting in december 2010.
The incidents I report are caused by the transmission. This new dual clutch system is not selecting appropriately the right gear and often cause to have the car moving ultra slowly at start. Not to mention the huge metallic noises when downshifting at slow speed.
Transmission unexpectedly changing gears or selecting incorrect gear. Sudden loss of power due to transmission remaining in too high a gear for engine rpms. Lapse in gear selection causes erratic and dangerous acceleration. Dangerous gear changes cause car to both surge and stall - depending upon engine rpms not corresponding to correct transmission gear.
While passing a car vehicle's engine revved up to high and car was not responding while passing a car almost had a head on collision. Odometer has a false reading while driving a should have been a 500 mile round trip the car resisted 1,200 this is a ploy to make the warranty go out faster,also not getting the mileage the ford people promise. Would like to have this investigated.
Transmission unexpectedly changing gears or selecting incorrect gear. Sudden loss of power due to transmission remaining in too high a gear for engine RPM's. Lapse in gear selection causes erratic and dangerous acceleration. Dangerous gear changes cause car to both surge and stall - depending upon engine RPM's not corresponding to correct transmission gear.
Tl* the contact owns a 2011 ford fiesta. While driving approximately 5 MPH, the accelerator pedal was engaged followed by a three second delay response. The failure would occur at any given time. The vehicle was taken to an authorized dealer where they informed the contacts that the vehicle was operating properly. The failure mileage was approximately 3,700. Updated 05/25/11 *bf the consumer stated o several occasions the vehicle could not decide which gear to go into. There was delay in acceleration. Updated 07/08/11
Occasional clunking noises when starting and slow to crank. After starting car, it refused to engage in any gear--either reverse or drive. Turned car off, re-started and was then able to find a gear. This happened on numerous occasions. Would try to reverse or drive and it would rev like it was in neutral. Lacked power on hills and avg. Mpg dropped. Check engine light came on. Dealer service department diagnosed it as a defective transmission control module (TCM). Ordered part and replaced today. This seems to have completely fixed the problem. Runs great now, with much more power and better gas mileage than since the first day I drove it off the dealer lot.
Unusual clunking noises when starting in the cold. Sounds like a dead-battery start, but louder. Can start car, but not without this odd noise. Yesterday, after starting car, it refused to engage in any gear--either reverse or drive. Turned car off, re-started and was then able to find a gear. Also, first and second gears are not engaging properly; there is a clunk when slowing down and it is herky-jerky. It is in for service now as I type, but the courtesy van driver told me they have had 2 fiesta's in already with this problem and he wouldn't be surprised if there were a recall. Gulp.
This vehicle, bought new in september, 2010, had loud sounds coming from the engine area. Ford has put 2 new transmissions in it. The 3rd repair attempt was diagnosed as a problem that "engineering has to come up with a solution". Ford, on two of the 3 repair attempts, sent out a field engineer to inspect the vehicle. The first engineer (on the 2nd repair attempt) said to put another new transmission in the vehicle, (the 2nd new transmission to be put in the vehicle). This still did not solve the problem. The problem, according to the service manager (on the 3rd repair attempt, 2 at one dealer, and this 1st attempt at another dealer, - third overall) said "it's the clutch. We took other cars out, and with the laptop, we were able to duplicate it on every one of them." the duplication he was speaking of involves the transmission and it's clutch system, just introduced this model year of 2011 by ford. It is the 6 speed automatic transmission, with a dual clutch. The situation is that when you come to a sudden stop, the transmission does not downshift to a lower gear fast enough. When you try to accelerate, after a sudden stop, the vehicle seems stuck in a higher gear. The car momentarily stalls before taking off. This is very dangerous when trying to cross lanes of a highway at busy times. We do not feel safe in it. We were told, in an email, by a ford customer service manager, "as I explained to you on the phone the ford engineers are aware and are researching a solution to your vehicle's concern. Your vehicle is safe to drive so you may continue to enjoy it while waiting to be contacted by (name wittheld) service manager at the dealer and myself".
2011 ford fiesta, have had for 28 days (purchased on 11/10/10) has been in to shop twice. First time the engine was very slow to turn on--like a dead battery with clicking noises. This time, the car was slow to turn on and would not go into gear, would try to reverse or drive and it would rev like it was in neutral. Finally got it to function, but was very worried about driving it. Took to dealership today, they recharged the battery and scrapped some paint off of some part and put some kind of oil on it. I was told that battery problems could affect some thing in the transmission's memory and that the car could "forget" how to go into gear or forget what gear it is in. This worries me as I drive quite a bit for work. I was told at dealership that all vehicles have problems with them (chevy, dodge, etc....) I am not completely satisfied with that. I am keeping all paperwork related to this because I don't think charging the battery and scraping some paint has anything to do with fixing this problem. The car has 1200 miles on it (mainly highway) and I really expected a much better product. I even had to miss a night of work due to sitting in the service department the batter part of the day.
Tl*the contact owns a 2011 ford fiesta. While reversing or attempting to stop, the contact noticed a loud noise. The vehicle was taken to a transmission specialist who stated that the transmissin needed to be replaced. The transmission was replaced by the local dealer but the failure continued. The manufacturer had not been notified. The VIN was unavailable. The failure mileage was 200 and the current mileage was 1,046.
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