The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the check engine warning light was illuminated. The contact drove the vehicle to the shoulder of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and after several attempts, the vehicle started. The vehicle was driven to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic, where it was diagnosed with TCM failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall for the TCM however, the recall had expired. The contact had not received a recall notification. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 120,000.
2015 Ford Fiesta transmission complaints
Page 2 of 5: complaints 11 to 40 of 105, newest first, as owners wrote them.
The transmission control module (TCM) on my 2015 Ford Fiesta was failing at 81,000 miles. It was difficult to accelerate the car even at low speeds (25-30 mph) and my check engine light was on. I took my vehicle to the nearest Ford Dealership (Big Star Ford in Manvel, TX) who assessed my vehicle and determined the TCM needed to be replaced. They replaced the part but told me it was not under the 14M02 warranty. My check engine light did come on once back in May and the car was struggling to speed up but when I took it to a car shop the check engine light was not on and the mechanic said it was fine.
The contact owns a 2015 Ford Fiesta. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local O'Reilly's and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not eligible for Customer Satisfaction Program: 14M02 (Extended Warranty Coverage for TCM) related to the failure. The failure mileage was 79,000.
Clutch and actuators diagnosed as needing to be replaced. This was a recall / campaign from ford . I did not own the vehicle when recall was sent out in 2019. The new clutch has not been installed and now needs to be . Also, Very low mileage on this vehicle . Ford should stand by its product and replace the recall free of charge .
The contact owns a 2015 Ford Fiesta. The contact stated that on several occasions while driving at various speeds, the RPM increased but the vehicle failed to respond as intended. The contact stated that on several occasions while driving, the check engine warning light illuminated and then disappeared. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.
The contact owns a 2015 Ford Fiesta. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway, where the failure persisted. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 149,000.
Ford Dealership determined the TCM is the culprit for my transmission issues. The check engine light is illuminated. Car revs up but goes no where. There is an active extension warranty issued by Ford but for some reason my VIN is not included.
The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle stalled and was jerked. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle stalled and began to lose motive power. The contact was able to pull the vehicle over to the side of the road and the vehicle restarted however, the gear shifter failed to move out of park(P). The contact stated that the vehicle shut off with the “Transmission Malfunction -Service” warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the clutch which needed to be replaced. The dealer stated no failure was found with the transmission, but the contact is concerned the failure is with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 95,000. The VIN was not available.
Transmission control module for a 2015 Ford Fiesta Is admitted by Ford as faulty, and a known issue. This part has had to be replaced several times, And there's no guarantee on durability Or that there won't be future issues. Ford has admitted safety issues include loss of transmission engagement while driving, lack of power and slow or delayed shifting, No start, shuddering, stalling, slipping, ECT.
I’ve owned my 2015 Ford Fiesta for about 7 years now. Within the first year, I contacted the Ford dealership explaining noises when driving and my dual clutch shifting gears. I sent them video sound recordings. They said it was typical of this transmission. The car has never felt smooth but “ok enough,” until 18months ago when I reported gears slipping. No error codes were detected but parts of my clutch were replaced. Now, 16,000 miles later I brought my car into ford dealership saying I felt the gears slipping. They diagnosed a few other maintenance pieces like brakes and tires but said nothing was detected with the transmission and clutch. 3 weeks later, I was driving on a highway - lake shore drive in chicago, and my check engine light came on. My car would not change gears or accelerate past the 30mph I had been going. I felt like I was in neutral. I exited, fearing an accident. In stop and go traffic I used my hazard lights because I could not accelerate at each stop sign. I made it to a safe spot to pull over and then realized i could not reverse! I had my car towed to the ford dealer from 3 weeks prior. At this point they could read a few clutch error codes but cannot be certain of the actual cause. In order to do so, they need my consent of a possible $1500 service charge for investigating the issue. Ford costumer service line has said “oh wow, we’re glad your weren’t in an accident. I’m Sorry, your car does not meet criteria for any support from Ford.” Ford has knowingly kept these faulty transmissions on the road and now they are telling me that they will not help look into my vehicle’s transmission and safety issues. This seems unreasonable when the issue is clearly linked to the faulty dual clutch Powershift system. 1.5 million Ford Fiestas may still be registered and driven with Ford offering nothing other than “I’m really glad you dodged an accident and made it off the highway.”
The contact owns a 2015 Ford Fiesta. The contact stated while driving 25 MPH, the vehicle began to lose forward momentum. The contact stated that the check engine warning light was illuminated. The contact pulled over and stopped the vehicle but did not turn off the vehicle. The contact attempted to shift into reverse(R) but the vehicle only revved while depressing the accelerator pedal. The contact attempted to shift into drive (D) and the vehicle revved but did not move forward. The contact turned off the vehicle and had it towed to a dealer. The vehicle was diagnosed by the dealer and determined that the TCM needed to be replaced. The vehicle was repaired by the dealer under Customer Satisfaction Program: 14M02 Transmission Control Module (Power Train). The vehicle had been repaired. The contact was called by the dealer, prior to retrieving the vehicle, and was informed that the actual failure was the clutch, however the dealer advised that the vehicle was no longer under warranty coverage for Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at 30 MPH, the vehicle began to jerk, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the powertrain control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 93,000.
The contact owns a 2015 Ford Fiesta. The contact stated while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact noticed smoke coming from an unknown location of the vehicle and the vehicle started to shake. The contact also stated that the steering wheel became stiff and difficult to operate. The transmission warning light was intermittently illuminated. The contact stated that she received a notification of Customer Satisfaction Program: 14M02. The vehicle was towed to the dealer where it was diagnosed and determined that the TCM and clutch had failed and needed to be replaced. The vehicle was had not been repaired. The manufacturer was notified of the failure and the contact was provided two case numbers and advised to contact the federal safety agency Hotline. The failure mileage was approximately 68,000.
Ford Fiestas such as my vehicle as well as Ford Focus have been shown to have transmission issues and Ford has failed to perform a widespread recall. I bought my vehicle a year and a half ago from a Ford dealership and it has less than 75,000 miles and now has a transmission issue(transmission clutch shudder diagnosed by Ford dealership) that could cause the vehicle to suddenly stop moving or slip gears. No warning lights have come on. While researching this issue I found that a previous lawsuit regarding the failed part on my car did not include my vehicle and many others that have the same issue.
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate as the transmission warning light would intermittently appear on the instrument panel. The vehicle was initially taken to the dealer where the battery was replaced but the failure persisted. Additionally, the contact stated that the vehicle would fail to start up after multiple attempts as both oil and transmission fluid had begun to leak from the vehicle. Due to the failure, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a heating system failure. The contact inquired about the fluid leakage and was informed that no fluid leaks were found. The contact was forced to take the vehicle back to the dealer for a third time as the failure persisted and the dealer confirmed the transmission fluid leak and other transmission failures. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 73,000.
The contact owns a 2015 Ford Fiesta. The contact stated while driving at approximately 10 MPH, the vehicle was shuddering, and the vehicle failed to shift into the intended gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an internal failure of the clutch. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
While driving vehicle, engine began to rev and became unresponsive to gas pedal. After slowing to a stop, vehicle began to respond to gas pedal and transmission began shuttering violently. Took to local mechanic and he won’t work on it because he said it is a “pattern problem “. $250.00 to diagnose the obvious. Someone could be killed when the transmission suddenly stops working like that in freeway traffic.
The Vehicle made a loud noise and jolted, the check engine light came on and the screen said "Transmission fault service immediately." I had the car checked by a local mechanic who advised me to contact Ford customer service since this has been a big issue with the Ford Fiestas. Customer service advised me to take the car to a dealership for testing, there they recommended that I have the entire transmission replaced but said it wouldn't fall under the warranty since it's the clutch that needs replaced. There are numerous customer satisfaction programs for the Ford Fiesta clutch and transmission (Campaign #s 16M02, 19N07, 19N08, & 14M02) but none of them include the VIN number on my vehicle.
The contact owns a 2015 Ford Fiesta. The contact stated that while attempting to park the vehicle with his foot on the brake pedal and off the accelerator, the vehicle inadvertently accelerated to an undisclosed speed. As a result, the vehicle crashed into a fence, where it stalled, and the contact was unable to restart it. The air bags did not deploy. The transmission warning light was illuminated on the instrument panel. A police report was filed. 12 individuals suffered injuries, with 7 being transported to the ER and treated for various injuries. The vehicle was inspected by an independent mechanic, who diagnosed a failure with the transmission as well as the transmission control module. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150,000.
TCM has now faulted twice on my Ford Fiesta. My Fiesta was built 7/9/2015. My TCM was replaced under standard power train warranty in 10/2019 at 47,000 miles. 02/2023 my TCM has faulted again at 68,500 miles and needs to be replaced. Ford extended its warranty on TCMs for their Fiesta models to 10 years 150,000 miles for fiestas built between 11/3/2009 and 6/30/2015. My car is out of the extended warranty build date parameters by 9 days, however now already needing 2 TCM replacements it is apparent my car does have defects and should be covered.
I spent $2400 on this car to have the dual clutch is replaced in the transmission it was supposed to be under warranty. The dealership charged me for it. The transmission on this car gets stuck causes it to go in reverse and blocks it heats up and is undrivable. It has been parked on the side of my house for one year now I have been in a rental car which Ford told me to get and they would refund me back up to $45 a day. I am out $8000 in rental fees. They claim that the transmission control module is recalled for this car.
2015 ford fiesta. Consumer writes in regard to defective transmission. The consumer stated there is a recall on the transmission, three months waiting period to receive the transmission and additional charges .
The contact owns a 2015 Ford Fiesta. The contact stated while driving at various speeds, the transmission slipped from drive(D) to neutral(N) and the vehicle shuddered significantly. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been reoccurring while driving and would persist at times while turning off and restarting the vehicle. The vehicle was taken to the dealer who informed the contact that the gear shifter failed, and the failure was related to an unknown Ford Campaign Number that had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Vehicle will not go in reverse and will not accelerate
Car won't go in reverse.vehicle will only go 30 mph at times and cause safety issues
The contact's son owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate and jolt upon depression of the accelerator pedal with the check engine warning light illuminated. The contact attempted to reach two local dealers but was unable to speak to a representative. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
Received extended warranty notice in September, 2019. Vehicle is still under 100,000 miles and was purchased in 2018. DPS6 module failed and caused break to lock up and all accessories in vehicle to stop performing. Had to get work done and ford required me to pay for replacement and labor of defective part. Clutch seems to not shift properly and causes a shuddering in the transmission. I have difficulty accelerating after coming to a complete stop (such as at a light). Reported these issues to dealership I had purchased vehicle from in 2018, shortly after purchase. Everyone continued to tell me there was no defect with the transmission or the clutch. I went to a few different ford dealers to inquire about the extended warranty notice on the powershift transmission: “Ford Motor Company's commitment is not only to manufacture high-quality, reliable products, but to also achieve full customer satisfaction. To demonstrate this commitment, we offer you the Customer Satisfaction Program at no cost for your vehicle with the VIN above. For your peace of mind, Ford Motor Company will extend the coverage of the clutch warranty. This program increases clutch warranty coverage to a total 7 years or 100,000 miles from the warranty start date, whichever be fulfilled first. NOTE: Your vehicle may have a vibration or intermittent jerk in the transmission clutch when accelerating smoothly after being stopped, during shift events.” (Ford Motor Company). According to a number of Ford employees, none of these defects are covered by Ford Motor Vehicle Company. Also, there were no DPS6 Modules available; the part was out of stock for 6 months. Service tech recommended I order part online; even provided name on shipment information; confirming he authorized and accepted the use of non-ford part. Didn’t know I was even allowed to use the aftermarket part. Requested OEM. Ended up paying for the shipping, total price of the part, and labor costs.
The contact owns a 2015 Ford Fiesta. The contact received notification of Manufacturer Communication Number: AE8Z-7Z369-F (Transmission Clutch). The contact took the vehicle to the local dealer and had the recall repair completed. The contact stated that the vehicle was taken to Cincinnati, OH to her granddaughter. The contact stated while her granddaughter was driving 30 MPH, the vehicle began to decelerate while depressing the accelerator pedal; however, the vehicle failed to respond. The driver stated no warning light was illuminated. The driver was able to cruise to a stop on the side of the road. The vehicle was not drivable. The vehicle was towed back to the residence. The vehicle was taken back to the local dealer and the mechanic performed the manufacturer recall remedy repair for a second time. The dealer completed the repair but the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,688.
When accelerating, there is a shuddering sensation as you can feel the clutches slipping. The shifting is also sluggish at times. When in "sport mode" an error state can occur where the transmission fails to shift gears altogether and a warning comes up on the dashboard to service the transmission immediately. While that error is up, the shuddering becomes much worse and the engine will try to lurch forward at random times when it chooses the wrong gear. This lurching will fight the brakes too, decreasing stopping distance if the driver isn't extra diligent. This error state is cleared by stopping and starting the car again. There are no other visible dashboard warnings associated with this issue in daily driving. I took it to a local service center to be diagnosed and they determined it was either a worn clutch or a faulty TCM in need of a replacement. I took it to the Ford dealership in the area, and they narrowed it down to the clutch and not the TCM. Ford issued an extended warranty for this issue on other 2015 Ford Fiestas, but mine fell just outside the required build date despite having identical symptoms as what the warranty was for on the other cars. The car is only 7 years old with 92k miles on it, so if it was part of the aforementioned extended warranty (7 years or 100k miles) it would qualify, but not for much longer. This seems to be a known issue that Ford never fixed despite the car being outside the extended warranty cutoff.
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