The contact owns a 2016 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the vehicle was jumpstarted. The contact stated that the transmission malfunction warning light was illuminated. The contact stated that after the vehicle started while driving at an undisclosed speed, the transmission started slipping. Additionally, the contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was advised to bring the vehicle back later. In addition, the contact was informed that the repair was not covered under recall or warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 84,000.
2016 Ford Fiesta transmission complaints
Page 2 of 5: complaints 11 to 40 of 101, newest first, as owners wrote them.
The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, while the transmission was shifting between 1st and 2nd gear, the vehicle was shaking until the transmission had shifted to the higher gears. The contact stated that occasionally the vehicle failed to start intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact also stated that the battery had been replaced by a friend approximately 7 times, and once by an O' Riley’s within the past 2 years. The manufacturer was made aware of the failure. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 80,100
The contact called on behalf of a customer who owns a 2016 Ford Fiesta. The contact stated the owner had brought the vehicle in complaining about a metal sound coming from underneath the vehicle as if metal was dragging. The sound was most prominent when turning the vehicle to the left or right. The contact stated that after inspecting the vehicle, the contact became aware that the sound was coming from the axle bearings. The transmission had failed due to the transmission gear due to the axle failure. The contact was aware of Technical Service Bulletin: 16-0129; the federal safety agency ID Number: 10109047 (Power Train) and Customer Satisfaction Program: 14M02 regarding the DTS transmission for rough shifting and the differential gears failing. The contact spoke with a dealer where it was confirmed that the vehicle was not included in the TSB or the Customer Satisfaction Program. The customer was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the TSB or Customer Satisfaction Program. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 135,000.
This car has a double clutch transmission that was done overseas evidently this car's transmission does not run right and I've had it tested out at a mechanic shop the transmission slips gears does not operate correctly I was told by the mechanic that is not a normal transmission it can cause an accident you put your foot on the gas the car will rev into the wrong speed stay keep the tachometer running in the red and could cause a serious accident to other people and that Ford will not fix it as it was manufactured incorrectly the first time this car is dangerous and now I'm stuck paying for a used car that could cause an accident Ford denies any culpability.
2016 Ford Fiesta with vin: [XXX] with build date of 7/20/2015 at Cuautitlan plant with 6 speed Powershift auto transmission. Current miles on vehicle are 128,842. Ford Motor Company issued Customer Satisfaction Program (CSP) 14M02 on 6/14/2015. Since this date there have been 7 supplements to this program. The changes are that they are covering more vehicles with this KNOWN defective transmission. The first supplement covers vehicles with build date before 10/15/2014 and the most up to date supplement covers vehicles with build date before 6/30/2015. All of the supplements cover the same transmission. This is the transmission that my Fiesta has. I have spoken with the Ford Vehicle Concern team numerous times requesting to speak with Stacy Balzer, Operating Director, service Engineering Operations, Ford Customer Service Division since she is the one that has been signing the updated supplements. Ford has issued Technical Service Bulletin (TSB) 16-0129 that includes my specific vehicle. My complaint is that Ford Motor Company knows that my transmission is defective per TSB 16-0129 but the latest CSP 14M02 supplement dates don’t currently cover my vehicle. My Fiesta would be covered if it was built 20 days earlier. I see this as an extremely shady form of business and instead of waiting until they issue another supplement that would probably cover my vehicle I have chosen to make a written complaint. the federal safety agency website has 88 power train complaints towards a 2015 Ford Fiesta (currently being covered in CSP 14M02) and has 86 power train complaints towards a 2016 Ford Fiesta. I have had the vehicle inspected at my local Ford dealership and they have stated that the issue is a defective transmission. A defective transmission that IS NOT covered under CSP 14M02 because of build date ONLY. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle did not accelerate as intended. Additionally, the transmission was slipping, and the vehicle lost motive power. The contact stated that the failure occurred intermittently however, the failure had become persistent. The contact stated that several times the vehicle failed to start, and the “Service Transmission” warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a TCM failure. The contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the federal safety agency Hotline. The failure mileage was approximately 109,000.
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission, requiring a replacement transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000.
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 MPH and descending a grade in the road, the contact attempted to depress the brake pedal to slow down however, the brake pedal went to the floorboard. The contact had to pump the brake pedal to slow the vehicle. The contact stated that the check brakes warning light was illuminated. Additionally, the contact stated that there were also mechanical issues with the transmission. The vehicle could not be shifted into reverse (R) and while the vehicle was in drive (D), the vehicle would hesitate while shifting gear. The contact took the vehicle to a local dealer who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had not diagnosed a failure with the brakes. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to reverse as needed. The contact stated that while driving, the vehicle was skipping third and fourth gears. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The contact informed the dealer about the warranty coverage, but the vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 122,000.
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at 50 MPH the engine began to smoke. The engine light was illuminated at the time of the failure. The vehicle was then towed to an independent mechanic. The vehicle was diagnosed with engine failure. The engine was replaced. The contact then stated that 4 months after while driving the contact was depressing the accelerator and the vehicle would not pass 5 MPH. The vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. The dealer was contacted and stated that next appointment was 2 months wait. The manufacture was not contacted. The failure milage was 86000. VIN tool confirmed no open recalls.
The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle and shifting into drive(D), the vehicle rolled but failed to respond as needed with the accelerator pedal depressed. The contact stated that the vehicle then stalled. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM) and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The approximate failure mileage was 69,000.
The contact's daughter owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to reverse. The service now warning light was illuminated. The vehicle was taken to an independent mechanic and was informed that the failure was due to the TCM. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 110,000.
The vehicle is experiencing a common know issue with the TCM. After power loss, after having the battery replaced, the vehicle was having transmission issues. The Codes pulled from the car were P06B8 and P0606. These codes are well know with the Ford Fiesta for failure of the TCM. There is an extended warranty coverage for 2011-2015 Fiestas that should clearly extend to this year as well. It has the same transmission. Ford claims they corrected the issue with new parts. The part number on the cars PCM matches those of the extended warranty. The warranty is to extend to 100,000 miles or 10 years. The vehicle meets both those requirements. The vehicle was manufactured in the same facility in Mexico that the other faulty modules were installed. It was manufactured only a few months after the supposed change in part.
I just had the TCM updated by the local Ford dealership and the transmission is still kicking out of gear while I am driving down the interstate! The engine light did not come back on yet. This costed $410.00 I think it’s Fords responsibility to make this right seeings there’s been lawsuits over this issue!
The car started to not reverse. Then took several times to start. Started shuddering while driving very slowly and it is extremely dangerous! I have two young children. I have been with out a vehicle for 2 months and its really affecting our lives. Ford charged me $283 to diagnosis it has a faulty clutch. Quoted $4100. I cant afford that since I cant even get to work with out my car. IT SHOULD HAVE A RECALL FOR MY VIN. I HAVE SEEN OTHERS WITH THIS SAME ISSUE. PLEASE take my complaint seriously and please help!!!!!
Parked vehicle in space and in 1st gear. Clutch engages while fully depressed causing car to lose control and not able to stop.
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
The battery in the car died which caused the TCM to fail requiring a new replacement. My car was built in May of 2016 which leaves it outside the recall date per this article which forced me to cover all the costs: Customer Satisfaction Program 14M02 Although my car is outside of this window, it failed due to the same DPS6 automatic transmission TCM listed in this recall and I would want to see my car's model year added to this recall.
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 112,000.
It seems the clutch is bypassing when stopped at a stoplight or sign. You can pull out but you have to let the clutch pedal all the way up and then push it in again. If you set too long it will try to inch forward. The car only had 46,000 miles when it started. I have talked to other people and obviously Ford has a problem and doesn’t want to fix it.
2016 ford fiesta se has had a transmission/clutch problem. It is doing everything that the recall says it's suppose to cover and Ford is not willing to honor and fix it. It's jerking, shaking, and not accelerating properly.
The contact owns a 2016 Ford Fiesta. The contact stated that while at a complete stop, the vehicle failed to properly accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to the dealer and had multiple unknown repairs performed under warranty; however, the failure persisted. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000. The VIN was not available.
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission control module failed after the battery was replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was taken to an independent mechanic, who diagnosed that the TCM needed to be replaced due to error code P0606. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle, the transmission would rev upon depression of the brake pedal with the power train malfunction indicator light displayed on the instrument panel. The vehicle had yet to serviced or diagnosed for the failure. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle and was given a case number. The contact was also referred to the federal safety agency Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 140,000.
In September 2022, my vehicle wouldn’t shift. I took it to Leith Ford in Wendell, NC, who stated it was a faulty Transmission Control Module, and that part is backordered, up to a year! I was told I could park it next to the others who had the same problem. I took the car to my home rather than leaving it at the company for a year, and it stalled out twice while driving. Now it will have to be towed when the part comes in.
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 30 MPH, the transmission independently shifted into neutral(N). The contact stated that the transmission malfunction service now warning light was illuminated. The contact continued to experience the failure while driving to his residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission control module to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 60,015.
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 15 MPH, the vehicle was stalling and was difficult to depress the accelerator pedal. The contact stated that the vehicle sounded as if it would independently accelerate. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the power train needed to be repaired. The power train was repaired at the dealer; however, the failure reoccurred. The contact stated that while stopped on an incline, the Hill Start Assist warning light illuminated. The contact stated that while driving at an unknown speed, the vehicle stalled and lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission control module (TCM) needed to be replaced. The contact stated the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was filed. The contact was referred by the manufacturer to file a complaint with the federal safety agency Hotline. The approximate failure mileage was 94,000.
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer where the battery was replaced. However, the vehicle was shuddering significantly and the RPM was reeving up while driving. The vehicle was taken to a second dealer where it was diagnosed that the transmission control module needed to be replaced. However, the parts were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 60,000.
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