Tl* the contact owns a 2009 ford flex. The contact stated that while driving approximately 20 MPH, the engine stalled without the illumination of warning indicators on the instrument panel. The engine restarted and the vehicle resumed as normal. The failure occurred four times when driving at a low speed. The contact was in the process of taking the vehicle to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
2009 Ford Flex engine complaints
Page 3 of 3: complaints 41 to 53 of 53, newest first, as owners wrote them.
Tl* the contact owns a 2009 ford flex. The contact stated that while driving 40 MPH, smoke was seen coming from the air vents. The vehicle was then pulled over and then driven slowly back to the contact's residence. The contact stated that prior to the failure, the vehicle was taken to an authorized dealer for a service done due to the check engine light illuminating. The vehicle was not diagnosed or repaired. The failure and the current mileage was 88,000.
I purchased my flex new on oct 2009 and it has shut off while driving three times since I bought it. The first time it happened I was driving through my neighborhood (with my children in the car with me) at 20mph all the warning lights came on my engine shut off, loss of power steering, loss of brakes. Luckily I was able coast to the side of the street. I waited a few minutes and it wouldn't start. I tried to start it again and it started up. The second time I was driving on the highway(with my children in the car with me) at 55mph engine shut off, loss of power steering, loss of brakes and check engine light came on, I coasted to the shoulder, waited a few minutes and it started right up. I took it to the dealership; they told me they couldn't find any issues that would cause the vehicle to turn off while driving so they didn't attempt to fix it. The third time was last week while driving through my neighborhood(with my children in the car with me) at 20 MPH, engine shut off, loss of power steering, loss of brakes and check engine light came on. I took it to the dealership again and again they told me that they couldn't duplicate the issue so they didn't attempt to fix it. My children were in the car with me all three times. I've taken to the dealership 3 times for this issue and they cant duplicate the issue so they can't find the problem so they didn't even attempt to fix it. I just dropped it off this week for the fourth time. Its very frustrating to have this issue especially since im scared to drive the vehicle with my kids in the car. I feel its a huge safety issue. Its a total inconvenience to have to keep going back to the dealership and drop off my vehicle. I have three children and need a dependable vehicle. Luckily we weren't injured but im worried that the next time it happens an injury could occur. Why hasn't ford listed this issue in their tsb!
Intermittent no start of vehicle. Towed to dealer after 5 previous incidents. Delivered to dealership in same no start behavior. Upon initial attempt a relay was replaced as the PCM (main engine computer) was not receiving power. Service advisor calls to indicate vehicle is ready and starts up after repair. At the dealership, picking up the vehicle, car starts up, however, dash lights light up, warning "check awd, check this, check that..." service engine light on as well (the wrench). Shut the car down, try to restart, will not restart. Tech is with me and observes behavior and tries as well. No start again. Tech attempts to download error codes. Mentions rfi interference. Will be doing another diagnostic. Previously, car was towed to dealership for stalling at freeway speeds (65+). Ended up being a soaked PCM (main engine computer). This took two trips (towed both times). This is now four times to repair the same non-running / no start defect. The rear brakes were also repaired due to dragging calipers as per tsb 10-7-2.
Vehicle running sluggish approx. 3 weeks prior. Check engine light warning came on and immediately took vehicle to ford for a diagnostics check. Vehicle had a code p0422, test ran verified evaporative system leak. I was told it was a safety issue and not drivable. Fuel filler pipe was cracked and needed replacement. Ford has prior recalls for this part over the years, although ford did not cover this repair. 1 week prior one of two engine fans went out requiring replacement.
Tl*the contact owns a 2009 ford flex. The contact stated that the brakes were grinding. The contact had to replace the brake pads and the rotors four times. The contact also stated while driving in the rain all of the lights start flickering and a burning smell was emitted into the vehicle. The vehicle was taken to a local mechanic who diagnosed that water overflowed into the engine because of the way the vehicle was designed causing the serpentine belt to come off, as a result the battery was over heating and the vehicle was loosing power. The battery had to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was repaired. The failure mileage was 22,000 and the current mileage was 44,000.
2009 ford flex (less than 8000 miles) suddenly stopped running while I was driving around a curve on a road at about 20 to 30 miles per hour. Lost power steering. Engine light, battery light and oil light came on. Car restarted after I stopped it on the side of the road.
Engine dies while idling at a stop while facing forward on an uphill grade. Vehicle was taken to dealer last year who performed a computer check and found no problem. However, the problem occasionally persists and could, in my opinion, present a safety issue.
Tl*the contact owns a 2009 ford flex. The contact stated that there was an oil leak on the rear of the engine. The engine was removed and the leak was repaired by the dealership. The air cylinder that lifted the third row seats was defective and had to be replaced. The rear hatch opened on its own five times; the dealer realigned the door to remedy the problem. The rear main oil seal failed so it was also replaced at the dealership. The brakes failed to stop the vehicle effectively. When the vehicle was taken to the dealership, they stated that the vehicle was fine. The battery was defective and was replaced. The transmission excessively shifted into gear when down shifting, causing the vehicle to jerk and shake. The dealer stated that they could not find a problem when they inspected the vehicle. The engine made a popping noise when he accelerated from a stop. The door molding and window molding sills became warped. Lastly, one of the tires (the contact could not recall which one) blew and the sidewall separated; he replaced the tire at his expense. The contact called the manufacturer who stated that once the vehicle left the manufacturing plant, it was the dealership responsibility and offered no assistance. The current mileage was 15,283. The failure mileage was 7,526. The battery had to replaced. Updated 12/30/10
2009 ford flex cabin area fills up with carbon monoxide and catalytic converter smell on acceleration such as passing gear, getting into traffic from an on ramp, etc. Ford's repair was replacing baffles at the end of the exhaust system that they suspected were remaining closed on significant acceleration. Dealership performed repair but it made no difference. If windows are not rolled down to allow the exhaust gases to exhibiit the cabin area slight headache and burning of the eyes ensues. This problem seems to occur on about 1 out of 4 ford flexs and a solution has not been engineered. This is an important safety/health issue that needs to be addressed.
2009 ford flex. Engine dies while driving without any warning. The problem is intermittent but certainly present in numerous 2009 ford flex vehicles. Follow this link: http://www.fordflex.net/forums/viewtopic.php?f=3&t=711 this incident has happened to me twice. The dealer was supposed to have fixed the problem after the first occurrence.
This is a 2009 flex dealer demo with 1450 miles. It has died twice while driving during a test drive. The first occurrence was while in drive, in a parking lot at about 5 MPH. The engine, A/C, radio/accessory power, and all lights suddenly died. It was as if the key had been turned to "off", except that the retained accessory power and all dash/warning lights went out as well. The car re-started easily once put into neutral. The second occurrence was in reverse, backing out of a driveway at about 3 MPH. This time the engine suddenly died, and A/C turned off, but the accessory power to the radio and dash /warning lights remained on, and the security light on the dash was blinking slowly. Again, the car re-started easily. Both times the power steering and braking went out and the car was much more difficult to control, and shifting gears, re-starting it, and shifting back to drive took several seconds. This could cause a serious collision if it happened while pulling into traffic. I have heard of at least 4 other similar incidents, and most of those were resolved at the dealership with a simple change to the computer control module in the engine. Hopefully ford will recall units already sold to make this change before someone is injured.
Tl*the contact owns a 2009 ford flex. While making a right turn in an intersection the vehicle unexpectedly stalled and the engine shut off. The driver was able to restart the vehicle; however, surprised that a new vehicle experienced a failure. There was no mention of warning lights being illuminated. The VIN is not available. The current and failure mileages were 60.
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