Tl* the contact owns a 2010 ford flex. The contact stated that the vehicle was violently jerking intermittently. The dealer made four attempts to duplicate the failure. The manufacturer was aware of the failure. No repairs were performed. The current mileage was 20,000. The approximate failure mileage was 10,000.
2010 Ford Flex transmission complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
After owning the new vehicle for three months it started randomly slipping into neutral. At first, it did this when accelerating from a stop (which is very dangerous in busy intersections, left turns and merging). It now does it then and in addition at highway speeds - 50+. It also at times has engine surges when at a complete stop. It also surges and hesitates at 45mph to highway speeds, at times causing such a speed variance that it will shut cruise control off, slip into neutral and rapidly decelerate before correcting itself. There have been 5 repair attempts at a ford dealership. They have not been able to determine the problem. They sent it home with me until it does it "all the time" or breaks down.
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