Repeated attempts in dealing with ford service, customer service and management (regional and central offices) have failed to correct these problems. Discrepancy in documentation by thomason damerow ford service department in what I was told was done to the car versus what was documented. I was told verbally that certain corrections were made to the car but these were not documented. For example, I was told by chad the evening service manager that there was something wrong with the crank shaft dampener yet this was not documented when I picked up the car and informed dealer I would pursue lemon law. Dealer had car for 30 days in april and I was told parts were on back order. Regional manager was to have called me back but did not. Service manager contacted on 08/22/2000 and 08/23/2000 regarding repeated problems but he only seemed to be concerned with documentating our telephone conversation. Service manager stated he did not know the status on the back ordered parts but that he would call me back but he has not. I informed him that car continues to stall while driving. Dealer provided with new phone and address although they were to have contacted me a few months ago before I moved yet failed to do so since april 30,2000. Car has since stalled, I am very afraid to drive the car on the highway as the car will not even reach acceptable and a safe speed to merge with highway traffic. I will not use the cruise control as it seems to accelerate on its own even after the cruise control is not in use and it is turned off. There are numerous other problems with this car but the one I am most concerned about is the safety of this vehicle.....stallling, engine shut down while driving on highway, inadequate speeds to merge with traffic, inadequate speeds on slight incline, unable to use car to travel up the mountains which are plentiful in the area where I live. Please investigate this problem to protect the public's safety , both the ford drivers and others on the road
2000 Ford Focus body complaints
Page 6 of 6: complaints 131 to 137 of 137, newest first, as owners wrote them.
While vehicle was parked in the driveway there was a fire in the door on the passenger's side. Owner was able to put out the fire. There was a 95% chance that vehicle would be totalled.
The clutch master cylinder failed.
Driver's side door will not open from inside. Dealer has inspected vehicle three times.
Moulding on the right rear passenger door fell off.
Vehicle shut down and would not operate. Yh
We drove off the lot without having the pdi performed on the car, whcich resulted in low fluids in the vechicle, especially the transmission fluid. The low fluid caused the transmission to slip, and revved the engine,which made the car ride and drive real hard. The 1st day we had problems with the battery, which was already dead in the car. And now we received on dec 12,1999 a letter stating that the car was recalled because it had problems with fluids leaking into the cruise control panel, and to contact the dealer as soon as possible. So we contacted the dealer and let them know of the recall, and ask when it was possible to bring the car in. We spoke with the service manager who stated to us that the parts were orderd for georgia locations, but none of the parts ever had reach their location.. Now that leaves us a problem as of today dec 18,1999, with constantly calling to find out when the part would be available and not only that the car needs to be seen also for the blown lighter fuse,as well as the ignition signal failure needs to be serviced also. We need immediate attention to this matter because the holidays are coming and we cannot use our car the way it suppose to be used, if we are trying to drive it out of town, please help us in this tough situation, because no one else is trying to understand that when a car is purchased brand new, it should not have these many problems with it in this short period of ownerhip, thank you.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2000 Ford Focus?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history