PERTAINING TO the federal safety agency CAMPAIGN ID NUMBER 03V482000 AND FORD CAMPAIGN NUMBER 03N01.
2000 Ford Focus fuel system complaints
Page 3 of 15: complaints 41 to 70 of 411, newest first, as owners wrote them.
Bought used 2000 ford focus for daughter on 6/19/07. Worked fine until about 3 weeks later (~7/6) when car would stall out on her for no reason while she was driving it. Taken to dealership we bought from who took it to local ford store so they could look at it. They claim problem has not occurred with them. Talked to 800# for ford and lady tells me that service dept has to "replicate" the problem before they will fix the known problem (fuel delivery module). Notification was suppose to be sent to owner. When I talked to previous owners, they said they never received any notifications of recalls, etc from ford. When I spoke to ford, she said owner information is not automatically updated with them...I had her update with my daughter's information. To date, 8/2/07, ford refuses to fix a well-known problem with early ford focus.
Tl*the contact owns a 2000 ford focus. The vehicle was serviced at 99,000 miles for the federal safety agency recall # 03v482000 (fuel system, gasoline). The engine continued to stall and shut off. The failure only occurred at start up and low speeds of 20 MPH. The vehicle would restart after approximately 2-3 attempts. The current mileage is 101,000 and failure mileage was 99,000.
Tl*the contact owns a 2000 ford focus. The contact stated that the vehicle failed on november 22, 2006 and was taken to a ford dealer. The dealer stated that the fuel pump needed to be replaced. The contact stated that he was not informed of a ten year warranty on the fuel pump before he paid for the replacement. The engine size was unknown. The current and failure mileages were 78,000.
Tl*the contact owns a 2000 ford focus. On april 21, 2007 the contact had the vehicle checked along with an oil change. After driving 50 miles at speeds between 65-70 MPH the engine light illuminated and the vehicle began to vibrate, stall, surge, and lose power before failing completely. The vehicle restarted, and was taken to a ford dealer for a diagnostic test. The mechanic diagnosed the failure as the fuel system. The vehicle had safety recall # 06e056000 concerning fuel system, gasoline, but the vehicle was excluded due to the VIN. The vehiclewas currently at the ford dealer. The current and failure mileages were 154,000.
(1) hesitation, lack of power, and finally unable to obtain driving speeds. (2) failure to obtain and maintain driving speeds. (3) called ford and asked about replacement of fuel delivery module pursuant to ford recall campaign #03n01, the federal safety agency recall campaign id # 03v482000. Was told that this specific car was not affected ,and would not be repaired.
There have been several problems regarding 2000 ford focus concerning gas mileage deterioration. All cars lost some form of mpg estimates over years of use, but the focus had terrible deterioration. . I have spoken to many owners of 2000 ford focus' that have experienced the same problem. Estimated mpg had been from 15 to 22, with mine fluctuated from 10 to 20. No mechanical problems could be found through normal means. There was no explanation regarding the loss of good gas mileage, with the exception of a problem with the programming of the brain box. Also, this car suddenly developed cracks in the windshield - they weren't cracks that were formed from the outside surface or the inside surface. They actually formed in the glass, between the layers. They cannot be felt on the outside or the inside of the glass.
I drove a 2000 focus zx3 for 3 years without a single problem. On march 2007 (90000 miles) the car stalled and died completely in the middle of a california freeway. After 5 min I was able to restart the car and drive to my mechanic (not a ford dealer). Computer analysis showed a faulty mass air flow sensor. He replaced it ($450). Two days later, the car stalled again in a residential area (20 MPH and full tank of gas). The car restarted and I drove back to same mechanic. He didn't find anything wrong and suggested I should drive to a ford dealer. They replaced the fuel delivery module at no cost because of ford recall #03n01. After that the car stalled (and died) again while pulling out of a parking lot (5 MPH and full tank). Ford technicians drove the car for 150 miles while hooked up to a "flight recorder" and found nothing. I drove it for 20mi with a "flight recorder" and it stalled right away. I tried restarting it and it stalled again (4 times in a row). I was able to record the data using flight recorder. For the first time the check engine light was on (code p1237). The ford dealer inspection all the electrical wires looking for a faulty connection ground. After re-wiring they test-drove the car again. They think the car is ok now. This has been my third week without a car. I was renting a car in order to go to work (paying to go to work). I can't afford to spend more money on more surprises. I have been stressed emotionally and financially. Even if the car is ok now, I don't feel safe driving it (or any other ford). At this point I decided to sell the focus to the same ford dealer. I'm complaining about the ford focus and ford in general (as a corporation and a brand) for allowing such a flaw to be sold to the general public. I have been very well treated by the service department at the ford dealer.
Tl* - the contact owns a 2000 ford focus. The contact called ford manufacturer on 02/05/07, and they told her that the safety recall 03v482000 applied to the vehicle . The contact had the vehicle towed to the dealer, and was told that they were not doing recall repairs anymore. On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block the flow of fuel to the engine. The contact was told that there was no recall even when she gave the dealer the recall number. The contact stated that this vehicle had the same failure as mentioned in the recall. On 2/5/07 the vehicle would not start. When merging onto the highway at 25 MPH the vehicle lost power, sputtered and stalled. Someone almost hit the contact's vehicle several times because it stalled. She pulled over to the side of the road and turned off the ignition and restarted the vehicle. This has been going on since 2004 intermittently, and usually happened when she attempted to merge into traffic. Also, the this happened several times a week, and each time she has had to pull off the road and restart the engine.
Dt*: the contact stated the vehicle was not included in the federal safety agency recall # 03v482000, for the fuel system: gasoline due to the VIN, when the manufacturer was notified, although the vehicle had the same problems as described in the recall. The contact stated while traveling 55 MPH, the engine hesitated when the accelerator was depressed, making a chugging or coughing sound before the engine reacted and accelerated.
Dt*: the contact stated while driving 55 MPH on dry asphalt, the engine stalled. The vehicle was able to be restarted after 15 minutes, and was taken to a service dealer who determined that the fuel pump had stopped functioning. The dealer replaced the pump on two separate occasions, however the problems persisted. The fron stabilizer bar and fuel filter were replaced. Updated 11/16/06.
Dt*: the contact stated the gas tank fell off of the vehicle while driving 10 MPH. The gas tank was damaged in the fall. The vehicle was towed to an independent mechanic who determined the gas tank was held up by one strap held which was secured by a single bolt; not providing enough support for the gas tank. The mechanic informed the contact there was suppose to be two straps holding the tank.
Went to vets, when leaving my ford focus started acting up. Seemed like gas was not getting to engine, then it quit. Left vets to come home, drove about 5 blocks and car did the same thing. A honda dealer was close by so we left car there and rented a car to get home. Phoned ford and they said they would do nothing for me. Husband went back to penticton to get my car and it did the same thing on the way home, quit coming home 3 times. The honda dealer said if it did it again it was something to do with the fuel system pump, and we would have to replace it. When I talked to ford they said they would not cover the replacement.
I was driving my ford focus & the front coil spring broke while I was driving the front end of the car collapsed on the front tire. I was driving 65 miles and hour seconds before I fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, I again thank god, I decided to turn around to go back home & immediately upon that turn around the car collapsed. These recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. As if that is not bad enough, I now have to file this complaint also. Electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. Cost of repair was quoted from $382.00 from ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot.
I bought my 2000 ford focus in october 2005; in january I had to have the ignition cylinder replaced. This was after I had to have the fuel pump replaced after it went out. I was at school in another county when the ignition locked up. I had to get the car towed to the local ford dealership to get it replaced along with another key. I did not think any thing about it until I found a receipt from the previous owner who had the same part replaced a year earlier. That is the third ignition that has been replaced in my car counting the initial one that came in the car. Well the third one that I know of. I have recently read hundreds of other complaints of focus owner's who have the same complaint. Ford should issue a recall to correct the problem.
I purchased my 2000 ford focus in 2001 and feel as if I have spent more time in the shop for recalls and repairs than I have driving it. In march 2003, I was driving 65 MPH on the highway when the car died without warning. I was barely able to make it safely to the shoulder and required a tow to the dealership. They fixed the problem which was apparently related to the recall for the fuel delivery module. The car ran fine until recently when it again began to hesitate, surge, and stall (especially if the air conditioner is on, which I now cannot run and I live in tennessee where the temperatures are regularly in the 80's and 90's). I took the car to the ford dealership yesterday and told them I am having the same problem I had before when the recall was apparently fixed. They said to come back the next day and they would look at it but it would not be covered under the recall or warranty because it was already fixed once and it's only guaranteed for 12 months. This car is a lemon if there ever was one. I will never again purchase an american-made car if they are able to get away with ripping off consumers the way they do.
Driving down the road and the car starts to slow down, even with me pushing the gas. I pulled over safely and the car stalled. I turned the key off thinking it was going to be like last time and I would just have to start it up again. Not this time, it acted like it was out of gas but with a half a tank that could not be it. I later got the car back to my house and started looking around. I found a rubber hose that was being compressed in when ever I tried starting the car. Later I found that the hose lead back to the gas line. I then over time started looking this up on the net and found out that it could be a recall and I am writing to let you know my story.
I took my vehicle to the local ford dealer on march 2, 2006 after I was having trouble with it stalling and then it was hard to restart. They replaced the fuel pump and fuel filter. Then on may 19, I took the car in again to have a recall on the locks fixed and to assess the check engine light being on. I was told that their was an evap leak at the gas cap and one would be ordered for me. During this wait I experienced a strong gas smell surrounding the vehicle and coming up through the vents. Then on june 4 (the cap still not replaced), I was getting poor gas mileage. As I was backing out of a driveway I noticed a string of gas. As I was driving down the road I was losing gas. I went from half a gallon to e in less that 8 min. Until I arrived at my destination and the car died. I put it in neutral and rolled to safety. Then I had to have it towed to my local ford dealer who is currently assessing the situation....please help!!! Previous problems includes, but it is not limited to the following problems (cuts out, dies, hesitates{coil pack replaced}, the key not fitting into the ignition {jammed the key in & wd40}.
In july 2005 myself and my children were driving my 2000 ford focus lx on the freeway and we were in the fast lane when our car started to stall and were unable to get gas to the car. We later took it to be checked and found out the fuel pump module was not putting fuel into the car and we had to replace it. We later found out that it had been replaced once before. So we had it fixed and on may 30 2006 also driving on the freeway by car began to stall and not want to move well. So once again I took it to be looked at and found out that the same problem as before with the fuel pump module was acting up again and needed to be replaced. I have not fixed it yet due to already fixing it within a years time and have found out that there was a recall on my car and found out the recall was not done on my car due to the VIN # not being included in the original recall bulletin.
My ford VIN [xxx] is having the symptoms as per the federal safety agency campaign id number: 03v482000 and meets the specifications of this recall, but ford says that my car doesn't qualify for recall 03n01 because they say the recall is not mandatory and is not a safety recall. I'm driving a 2000 ford focus zts and after running the tank low on fuel, the engine is now hesitating and has a loss of power. I reported to the service tech that my car was having these problems and the circumstances that preceded the change in the car's performance. They said their computer's diagnostic of the situation didn't indicate a problem with the fuel delivery module. *jb updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The fuel pump in the consumer's 2000 ford focus failed at 39200 miles. *nm the consumer was never informed of a recall regarding the fuel pump. The consumer stated within the first few months of owning the vehicle it needed a new transmission.
I was driving at 65 MPH, while the engine of my car started loosing power and rpms. I immediately shifted to neutral and pulled to the side of the road. I tried to restart the car, but it was running pretty bad, almost as if not enough fuel was going to the engine. I shut the engine off for 5 minutes. I restarted again and it worked ok for another 10 minutes, when the problem occurred again. This is not the first time this is happening, usually it happens when it's a warm (not hot) day, and with half tank or less. However the problem got worse, so it happens regardless of the fuel level. The fuel pump seems to overheat.
Ford issued a safety improvement campaign, campaign number: 03v482000, in november 2003, which stated that contamination of the filter in the fuel delivery module would eventually lead to blockage of the system. The replaced the fdm in my car in 2004 because my car was experiencing all the symptoms of the advisory. However, 2 years later, I am experiencing the same problems because the fix did not work. The filter once again became contaminated and the fuel pump once again needs to be replaced. I spoke to a customer service rep at ford and although he was very understanding, the fact is the advisory was not a recall and they took care of the fdm. I am not sure what else can be done at this point because, this first recurrence happened while trying to merge onto 60+ MPH traffic and my care refused to accelerate beyond 30 MPH. If ford says that the problem is fixed, then a repeat of the problem should not occur two years later.
I bought a used 2000 ford focus and I will be driving about 50-55 MPH and go to slow down or stop and when I go to give it gas and it hesitates and jerks and my mechanic said there was a concern with this vehicle about the fuel pump and I was just wondering if the dealer is doing anything to prevent this. I still have about 4000 till my initial warranty runs out and purchased the extended warranty for the vehicle please help me out eric peters.
I received a notice from ford in 2005 stating that the fuel pump on my 2000 ford focus had some design issues. It also stated that not all vehicles had been affected but should you have any issues with the fuel system to bring it to a dealership for repair at no charge. Last month my check engine light kept turning on and I took the car in to have it inspected and my mechanic informed me that there was an issue with the fuel pump and it was spewing raw fuel into the wheel well. He also mentioned that this part was under recall from the manufacturer and referred me to a dealer near by. Upon arrival at the dealership, they disputed the recall notice that I had and denied me service. I was forced to pay out of my own pocket to repair the recalled item.
Dt*: the vehicle's check engine light illuminated. The contact took the vehicle to the dealer to be inspected. The dealer determined that there was a recall on the vehicle regarding the fuel tank assembly (the federal safety agency recall, #06v025000). The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed that the parts were not available. The fuel pump has been replaced twice. The ignition switch has been replaced three times. Updated 3/9/2006 -
The day the problem began my car was idling very oddly. The RPM's would race up, like I was accelerating then the next second it seemed like the car was going to die. The car had over a 1/4 of a tank of gas in it. Then the car just quit while I was driving down the road. To find out it was completely out of gas even though the gas gage read 1/4.
2000 ford focus se, engine will stall with no warning causing a complete stop of the vehicle in the middle of the highway almost causing an accident. Since the problem didn't show any prior symptoms I consider this a major safety problem due to that when it happened to me in a 5 line highway at night with heavy traffic only luck helped me avoiding a major accident. I received a letter from ford back on 2004 related to a fuel pump problem and a replacement program to vehicles having symptoms listed on the letter. At that time my vehicle was working fine so I follow the recommended action that was to take no action and safe the letter in case of something happening in the future. How good is the letter if this problem no give any warning signs it happen at any given time. Please follow up on this problem that had been reported by many owners.
Consumer received recall letter for 2000 focus fuel pump and was refused service. *ts the consumer stated the fuel pump was replaced the first time without any problems from the dealer, however the consumer received another letter which stated the fuel pump had been re-designed and it would be replaced without any charge. The dealer refused to replace the fuel pump stating it was for some models not all, even though the consumer was experiencing symptoms at that time. The consumer was told the 3rd cylinder in the engine needed to be replaced.
Dt: the contact states there is an the federal safety agency recall campaign 03v482000 concerning the filter in the fuel delivery module (fdm). This vehicle has the same problems as indicated in the recall, but it is not included in the recall due to VIN. The vehicle has not been repaired.
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