On 10/23/07 I inserted key into ignition of my ford focus and immediatley the lights and gauges went haywire-vehicle failed to start. To make a long story short ,after unpluging the battery cables and going back to the stranded car the next evening, it started . 2 days later my wipers came on by themselves and would not stop until I turned the car off and restarted. On 10/31/07 while driving my daughter home, the vehicle began accelerating and deccelertaing uncontrollably. I pulled of the highway and when I opened the drivers door, the seatbelt light began blinking and making a loud ticking noise. This had happened the night prior, but I thought maybe the button was depressed. My dome lights make a screeching noise and blink on and off. This is a serious problem that needs to be looked into. Whenever something like this happens I am driving home late at night and of course the dealer is not open to help me . My car is almost paid off and I will not invest more than what it is worth, which is only about $2,500.too bad I have paid about $18,000 for it. I would also like to know why I have not received recalls for the following problems: 1. 1st month after purchase, electrical system running airbags, mirrors, doors etc. Failed. 2. 37,000 miles- transmission failed 3. 42,000 miles- power door locks failed and soon after passenger doors stuck in the lock position. 4. All window tracks have failed. 5. Wheel bearings replaced. 6. Trunk latch failed 7. Ignition failed and was replaced and is going again. 8. Brought in for 1 recall (fuel filter) and still didn't correct problem with vibration and lurching. This is a vehicle that exceeds highway saftey ratings? Something will be done about this if I must hire an attorney- I am out a lot of money and no vehicle.
2000 Ford Focus suspension complaints
Page 3 of 14: complaints 41 to 70 of 390, newest first, as owners wrote them.
2000 ford focus tire blew out. Customer states she was informed after the repair of the vehicle that there was a silent recall on the coil spring. She stated that the coil spring broke causing the tire to blow out. *kb the consumer stated she was notified by ford that they were not going to be reimbursed for the repairs. The consumer provided a copy of the silent recall issued by ford pertaining to the vehicle.
Tl*the contact owns a 2000 ford focus. The ABS light illuminated when the vehicle was started. While driving, the contact heard a sound, which resembled scraping metal. The dealer stated that the wheel bearing failed and they repaired the failure. The powertrain, speed, and dealer information were unknown. The current and failure mileages were 96,250.
We were driving our car (a 2000 ford focus) and had just pulled into our driveway, as we shut off the engine we heard a popping sound, but neither my wife nor I could decide if it was the car. About 30 minutes later my wife was going someplace with the car and when she had backed up we heard a scraping sound coming from the front end. Upon investigation we found that the driver's side coil spring had broken and a sharp pointed end of what was left was poked out into the tire, the tire did not blow, but could have if we were traveling at any significant speed. The coil spring should have been restrained by a clamp and a cup shaped plate, but the plate was not cup shaped at all. This seems like a defect and an unsafe thing that could result in injury or death to the occupants of the car. Ford has a known bad track record with springs, and there is a technical service bulletin that should be upgraded to a recall. Further, other models of ford should be inspected to see if they also have this engineering design flaw with the spring base plate.
Own a 2000 ford focus, was backing out of a parking space, when I heard a loud noise from the front drivers side. Stopped the vehicle, got out to see if I hit anything, nothing was there, just smooth asphalt. Was very nervous about driving the vehicle after that. On my hour commute home I notice the vehicle drove differently, something didn't feel right. Also noticed a rubbing noise when turning the steering wheel. Drove as slowly as possible. Called my mechanic next morning, took it in to be looked at, two mechanics took a quick look and drove it. Both came to the conclusion the front drivers side spring coil had broke! Mechanic informed me the vehicle was very unsafe to drive.
Tl*the contact owns a 2000 ford focus. While driving 25 MPH the vehicle began making a clunking noise, vibrating, and the right wheel began to make a grinding noise. The dealer stated that the wheel bearing separated from the hub. The vehicle was repaired. On november 2001 repairs related to recall#00v303000 was performed on the left wheel of the vehicle. The failure mileage was 94000, and the current mileage was 96,000.
Was driving slowly (luckily), when the spring of the suspension broke on our ford focus se 2000 station wagon. This lead to shredding of the front tire. Ford replaced the 2 front springs for free indicating that they knew about this defect and chose not to fix it in advance despite the risk. Nevertheless, the same incident would have happened at 75 MPH it is very likely that this would have lead to an accident with possible injuries/deaths.
Tl*the contact owns a 2000 ford focus. While driving 40 MPH the rear driver's side tire began to wobble and produced noises. The contact smelled something burning and pulled the vehicle to the side of the road. The vehicle was towed to the mechanic shop. The mechanic determined that the wheel bearing detached from the wheel. The dealer was contacted. The contact searched online and entered the VIN. The system stated that the VIN was included in recall # 00v303000. The current and failure mileage were 100,000.
Up to this time, the vehicle was running fine with no sings of any problems. I had just merged on the highway. Suddenly, I heard a loud bang. I thought a rock had kicked up and struck the bottom of the car. After exiting the highway and making a turn, I heard a "clunking" noise. After getting the car to the shop to check the problem, it was found that the front driver side coil spring had snapped. To repair properly, both front coil springs and struts will be replaced and the front end aligned. Only new replacement parts used for repair. I never heard of, or experienced this.
The strut and spring of my 2000 ford focus broke and needed to be replaced. I was lucky that I was just in a parking lot because I would have lost control of the car at higher speeds.
Tl*- the contact stated that while driving the 2000 ford focus with 98,000 failure mileage at 30 MPH she heard a dragging sound and the vehicle began to smoke from the front passenger and driver sides. The smoke and dragging got worse, therefore, the contact returned home. The vehicle was raised, and the contact noticed that both driver and passenger coil springs were broken. The vehicle has been repaired. *ak the consumer stated original coil springs were sent back to ford to assist in possible reimbursement, however the ford focus was not listed in the recall notice provided. Update 05/04/07
Front passenger spring broke, separated from the mounting bracket, embedded the end of the spring into the tire which punctured it. Vehicle required towing for repair. I was notified of an "extended warranty" on the problem and submitted a claim to the local dealership for reimbursement. After 5 months of follow-up, I finally received a check for the repairs.
Driving on rt 80 at 65 MPH the passenger front coil spring failed causing the coil spring to rub on the tire and damage it. However, the bf goodrich sidewall was strong enough to allow the car to be driven slowly to a ford dealer about 1.5 miles away. Both front coil springs were then replaced per the earlier the federal safety agency agreement with ford. The coil springs were left with dealer. As the coil failure could have caused a high speed blow out, in my opinion, ford should replace all 2000 to 2003 focus front coil spring in stead of free replacement when they fail per ford's 03m02 customer satisfaction program.
Dt*: the contact stated there was a whizzing noise heard when the vehicle was driven 5 MPH and faster and when the vehicle was turned to either direction. The noise increased over time. The service dealer inspected the vehicle, and determined the problem was the wheel bearings in both front wheels. The manufacturer was notified after the contact received tsb # 630347 (01b85) about the suspension: front: wheel bearing.
A "grinding" noise was heard when brakes were applied. Inspected brakes - found no problem. Within a few days the grinding noise turned into a constant "growling"/ "rumbling" noise. Re-inspected wheels/ brakes and found drivers side rear wheel to be loose / wobble (lug nuts were properly torqued). Closer inspection revealed that the hub/ wheel bearing assembly had "significant play". While the car was jacked up the drivers side rear wheel would go from "easily spun to nearly locked up". The "rear bearing retaining cap recall" was performed on this car years ago - we are the original owner of this car.
Dt*: the contact stated while driving 55 MPH on dry asphalt, the engine stalled. The vehicle was able to be restarted after 15 minutes, and was taken to a service dealer who determined that the fuel pump had stopped functioning. The dealer replaced the pump on two separate occasions, however the problems persisted. The fron stabilizer bar and fuel filter were replaced. Updated 11/16/06.
Both daughter and myself own 2000 and a 2001 ford focus both have front end noise and vibration very loud and shaky were told it is the bearings im concerned and outraged ford dealer service says there is nothing wrong and there are no recalls on our vehicles helpppppppppppp im scared we are going to have a wreck. *m
Early on I had issues with stalling but just thought it to be weird for the car would turn back on..would power down while driving then I could start it over again. Wasn't until recently it became an issue that worried me when I was on a trip and it did it 3 times in a row and it wouldn't start on the second time but then did on the third try. I had been pulling out into heavy traffic when car just died.. Everything went dead. Tonight my engine light came on and I started searching the net looking for reasons why when I came across the stalling issues with the ford focus 2000. I have also encountered multiple problems with the car over the years and until recently have stayed under 50,000 miles. I also had the locking of the ignition which was replaced by the dealing but last time I took the car in for the rear bearings they told me my car was not one of the 21 states it had issues with. I see they have now included that to go into all 50 states. At this point I am really scared to drive this car anymore and was just getting ready to do an out of state drive which I am putting on hold. I've had other issues that are nothing compared to the car stalling out in traffic.. It just stops.. Steering freezes brakes lock.. Its a mess and a danger to my child's life and mine. The latest problem of stalling plus the gas pressure seems to be an issue.. I press on the gas and it seems to sputter as if the car wasn't getting enough gas and almost dies.. I thought maybe my clutch was going out but that doesn't seem to be the case. It has not been a cause of an accident thank goodness but have come very close. This is a danger to other drivers and to myself.
While leaving a parking lot, crossed a speed bump, at 5 MPH, heard a loud clunk and the car would not easily move. Car was taken to a repair facility on a flatbed. Garage determined that the left front coil spring broke and bound up on the left front tire. The left front coil spring was replaced, as well as the left front sway link, which was also damaged by the broken spring. The broken spring is available for inspection.
While having the car serviced at a 'big-box' service department on july 16,2006 ,it was lowered to the floor,with a loud bang...the right front coil spring had snapped , with a part wedging the "new" front tire against the inner panel..the other part of the spring damaged the strut assembly..the service manager told me to contact a towing company --because the car could not be driven.. When my tow truck driver saw the car and dragged it off the lift ..he replied to me that I was lucky it did not happen at 65 MPH or I would have been history.. Now, even with all--all new parts I don't know if I will ever feel safe driving it..
The front left coil spring on my car snapped and lodged in the front left wheel, causing it to seize while driving at highway speeds. The car came to a rapid halt, and if I wasn't in the right lane when the incident occurred, an accident might have resulted. A few days before, I had heard a snapping sound from the left side of my car, but I noticed no immediate symptoms. Ford has determined that the coil spring was improperly manufactured, but no recall was performed. Ford's response (campaign 03m02, in response to investigation ea 02-023) was not adequate for the following reasons: 1. Ford's response states that the spring failure will cause "suspension noise, possibly accompanied by sagging of one side of the vehicle." clearly, the failure that I experienced was not considered when determining if the situation warranted a recall. 2. Ford did not notify me that it knew that the front coil springs were defective. This left me without the information that I needed to recognize the failure and prevent further problems. 3. The spring was inspected by the dealer 7 months before the accident, but the corrosion was not spotted. This indicates that the dealers were not monitoring the spring, despite the fact that I live in a high-corrosion area.
I was driving my ford focus & the front coil spring broke while I was driving the front end of the car collapsed on the front tire. I was driving 65 miles and hour seconds before I fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, I again thank god, I decided to turn around to go back home & immediately upon that turn around the car collapsed. These recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. As if that is not bad enough, I now have to file this complaint also. Electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. Cost of repair was quoted from $382.00 from ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot.
I was parking when I heard a noise. The coil spring on the right front had broken. I drove to a gas station and had it repaired.
I was going about 15 MPH when I hit a small pot hole in the road. Soon after I began to hear a clicking noise when I would take turns. After bringing the car to a mechanic I was told that both front coil springs had shattered. After having these fixed as they were under extended warranty by the manufacturer I am told that coincidently I have new front suspension and ABS issues which though most likely were caused by the coil string malfunction will not be covered as subsequent damage and I am on my own. Had the damage to the coil spring not occurred there would have been no issues with the ABS or front suspension.
Broken spring in front of 2000 ford focus. Leading to other unsafe conditions on the car. Strut bearings,control links unstable steering vibration.
Dt*: the contact stated while traveling 25 MPH, there was a loud pop as though something hit underside the vehicle. The steering then pulled to the right. The vehicle was driven to an independent repair shop that determined both front coil springs fractured and the springs were replaced.
Left front suspension spring broke after riding over a manhole cover at low speed. The vehicle made a grinding noise and it was parked in the nearest parking garage. The damaged tired had to be removed and replaced with the spare to move the car back out of the parking garage to be towed. This tire was also damaged (however, the damage was less severe). The car was then towed to the nearest dealership. The coil spring cleaved under the rubber shielding and damaged the left front tire. If this had occurred at highway speeds, the tire would have punctured and caused significant damage and possibly injury/death.
My car a 2000 ford focus had a front spring break in (2) places causing damage to the strut and the car was not safe to drive. I took it to a local goodyear store and had both springs and struts replaced along with a front end alignment. The cost was $800 for all. I have saved the springs to return for examination. Both springs have a sleeve on them about (6)inches at the top and bottom. The area around the sleeve has collected dirt and caused corrosion (rust) to eat through the spring to the point it breaks. This could very well be a safety issue depending on how fast you were driving when it occurs. I was going 25 in a residential area when it broke. I would log to log this complaint as I am sure from looking at the defective parts that others will also be experiencing the same damage. I have owned the car for about 6 years. Please let me know how I should proceed. I can provide pictures if desired. Regards gary young
Exiting the highway there was a loud pop from the front drivers side wheel well. Believed I had hit something but there was nothing in the mirror. Sound continued when the wheel was turned from hard left to hard right. Jacked car to see if something was stuck behind tire and when weight was lifted from suspension spring which was broken shifted and made contact with tire. If I had hit a bump when/or after spring broke it would have punctured tire causing lose of control.
Dt*: the contact stated while in reverse coming out of a parking space at 1mph a noise was heard rubbing against the tire. Upon inspection, the contact determined the front passenger side coil spring broke. The part with the rubber seal in the coil spring rusted causing the failure. The vehicle was taken to an independent mechanic who suggested contacting the federal safety agency to file a complaint. The manufacturer has not been alerted.
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