Dt*: the contact stated all four power doors failed to lock from the inside and/or outside intermittently. Also, the rear passenger and driver's side windows would not roll down. The driver and passenger's side front windows rolled up/down intermittently. Sometimes the horn failed to sound. The manufacturer determined the problem was because of excessive dirt and dust around the contact's residence. The drivers door would not open. Updted 09/22/06.
2000 Ford Focus visibility complaints
Page 2 of 5: complaints 11 to 40 of 118, newest first, as owners wrote them.
I own a 2000 ford focus and among all the recalled parts I've fixed the car continues to have problems. The car jumps either when I press the gas or if the car is in idle. I've brought it to a mechanic and they thought it had to do with the oil leaking in my spark plugs which they fixed and gave me a tune up with all ford parts. Of course now they suggest bringing it to the dealer and have ford run tests. I've probably have gotten something fixed on my car every 6 months for the past 3 years. Also I've had to replace 3 windows due to the device that pulls it up and down broke. And now my key won't start the car. I can't start my ignition because of the key lock/pin is defective. What more do I have to go through for ford to recall or fix this car, get in an accident and get hurt myself.
Dt: the contact stated the ignition switch failed three times within a year and a half. The first time, she went to start the car, the ignition would not turn over. The car was towed and repaired. The second failure was approximately one year later and the same thing happened. The car was towed and repaired for the second time. The third failure happened this week, went to start the car and it would not start again. It is being repaired now. The dealership stated it could possibly be the starter along with the ignition switch. *ak in dec 2001 the consumer was involved in an accident due to a problem with the tires and the rear axle. The transmission cooler lines were replaced. The brake lights and heater did not work. The egr tube was replaced. The wiper arm was broken. The engine light stayed on all time. The driver side mirror had to be replaced. Updated 01/11/06.
12/03 -- rear driver side window regulator broke on a 2000 ford focus; window not used much 9/7/05 -- rear passenger side window regulator failed on same car as rolling down to clear morning condensation off and on since I've had the car, the driver side window and rear driver's side window have not worked due to a so called "short" the 2 regulators were replaced; the short has never been found or repaired and is a nuisance.
The front window developed a leak right in the top center. Water was running out of the dome light area. I have no fixed it properly yet but it is a concern that it will short out the dome light and cause a fire.
The front passenger's window began to work off and on and then failed completly. The window will not do anything now. I have not replaced anything yet due to financal difficultlies.
Fatality vehicle fire, dec. 8 2004. My husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. The vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. In 6/03, A/C compressor & manifold line replaced. Fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. Bogging followed repairs, PCM reprogrammed & leaking pvc tube replaced 1/04. Fuel pump again replaced. In 8/04, our 24 year old son took ownership of this problematic car. We are uncertain as to whether vehicle malfunction caused a 35 MPH collision with a fire hydrant. An immediate engine explosion and fuel fed fire trapped my son and his passenger. Described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. A malfunctioning driver's airbag was also detected. This incident was originally reported to the federal safety agency by my husband (#10104088). I am supplying these additional facts for your clarification. Please correct your posting of "0" injuries as there were 2 fatalities. Please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. Confirmation of receipt of this information is requested. *nm *sc
I have had this car since 2003 and it has been nothing but trouble. I have had it into the shop for many of the previously stated repairs- ignition lock, revving/ gas line sticking, broken windshield with no outside cause, cracked side mirrors from cold, etc. This week my rear window fell into the door and would not roll up. The estimate is close to $400. I have had other problems, so many I can't recall them all now. I would advise others to avoid ford products in the future- I certainly will.
This complaint is concerning clarification of our previous complaints to the federal safety agency regarding the 2000 ford focus : #10104088 and #10107840. I am extremely concerned about the misinterpretation of data collected by your agency and posted for public review. Deaths are not posted, nor are they included as injuries. This misrepresents the seriousness of the vehicle and equipment failures reported.
While turning the corner at 15 MPH passenger's side mirror slightly hit a parked vehicle mirror. As a result, driver's side air bag deployed inadvertently. Driver sustained a minor burn on the right arm.
On both rear windows (electric), the plastic part at the bottom of the window has broken, making the window inoperable. The part secures the cables for raising and lowering the windows. In both cases, they broke simply from closing the door.
I had been having some slight problem getting my key to turn thought nothing of it until today (6/7/2004) went to store and got out went in came back out and low and behold my ignition would not accept my key. Finally got key in the ignition and could not get it to move. It is frozen up completely. This is terrible how can there be so many complaints on this problem and nothing be done about it.ford has to know that they have a defective part on these cars...... Is there not anything a person can do abouit this kind of thing? Is there a certain number of recalls before there is something done ...if there is any thing a person can do to get ford to correct this "defect" and it is a defect I am certain after reviewing your complaint site it is amazing how many people have went through this same thing alot more than one time, some people said they had to fix theirs more than one but three and four times .. Please help !
2000 ford focus...purchased new in may 2000.....presently has 30,350 miles on it. I have had three of the four automatic windows break within the past ten months. The first on broke in june, possibly july 2003 (back left window), the next one to break was the back right window, and today , april 30, the front driver's side window is broken. Motor starts to grind and then stops responding to the on/off button and will not move the window...which then slips all the way down into the door panel. Since my car is now out of warranty the dealership doesn't seem to think that having three different windows malfunction odd. I do not have young children that roll the windows up and down an unuseual number of times...in fact, I seldom roll down the back windows and only use the driver's window when going to the bank, or such things. I find it hard to believe with all of the recalls and other problems that this vehicle has had that this is not yet another one.
While consumer was adjusting the interior rearview mirror it broke complete off. Dealership replaced the entire unit because the mirror cannot not be reattached.
I bought my focus in 2000. Since then I have suffered 2 blowouts that neither ford or firestone would fix. I've had brake pads replaced once and now have to have brakepads and rotor replaced. Sometimes the key won't turn the ignition. And of course this morning (one of the coldest days we've had) something has gone wrong with the heater.
The consumer experienced two defects with her vehicle. *ph the back passenger seat belt was placed in backwards per manufacturer, the volume on the radio increased and decreased without control, the gear stick slid off the post, the vehicle stalled when going to a complete stop, the power knob to the radio would become sticky whenever the sun was present, the trunk would not open, the ignition switch jammed twice, the rear view mirror was stuck in the open position, and the steering wheel adjuster did not exist. The consumer requested compensation. *sc
I purchased my 2000 ford focus se from merlin motors in saskatoon. Production date - may 2/2000, stock no. Pp24941, r.o. No. 155631. I believe this car was previously owned by someone in british columbia. Here is a chronological breakdown of repairs. April 17/01 - took car in because driver mirror vibrated badly when driving - so badly that I could not look into it, it was shaking that much. Also, the trunk would not open from the release inside the car. Parts were ordered at this time. Vehicle kilometers- 32854. June 19/01 - they checked for driver mirror vibrating when driving and replaced driver side exterior mirror. The also checked for trunk not opening from the release inside the car, they replaced the trunk stop and adjusted. Vehicle kilometers- 35222 june 20/01 - they checked for power steering leak and replaced steering rack and set toe. Vehicle kilometers- 37782?? (this is obviously an error - I know I did not drive 2, 560 km in one day!) I also did not complain about the power steering and don't recall why my car was in there at the time. Sept 21/01 - they repaired rattle in right front going over bumps, tightened all assemble bolts in front end, removed right caliper and rotor, lubed all bushing, adjusted front splash shields, found tie rod bolt loose and tightened. They also fixed molding on window belt, which was loose and checked inside rear view mirror and found it flawed - part on order. Vehicle kilometers- 43170. Nov 3/01 - we were driving in saskatoon when engine started to boil. We knew this because of steam coming from the hood, all gauges in the car read normal! We took car to merlin - they could find nothing wrong with the car after their checks, and told us to bring it back if it happened again! Work order for this date states: customer saw steam coming from under hood, antifreeze pooled on engine, gauge read normal, steam coming from overflow tank - fill with a/freeze, pressure test for leaks, no leaks found.
Both back door mechanisms failed due to what looked to be corrosion ultimately causing the door to fly open while driving - my eight year old daughter fell out of the car, luckily sustaining no injury, aside from sheer terror. I attempted to get assistance from ford, both dealership and ford credit, however, I was given the excuse that because I missed a service check on my vehicle, they were not responsible for the repairs, in part or in whole. I faxed, emailed and snail mailed letters to every department, but because of the "missed check up", which would have only been six months since the last one, I am now stuck with having to repair the doors...over four hundred dollars in parts for the latch/mechanism inside the both doors...and lord only knows what the expense is for labour.
1)we had trouble with right rear door lock stuttering nothing found to be wrong has only occured once since 2)transmission makes a whirring noise intermitenly when car is in reverse dealer found nothing wrong on both occasions 3)rear brakes on two occasions have made squeaking noises first time at 34950 km new shoe pads. Second time at 41346 km shoes and drums sanded 4mm left on shoes has squeaked on only one occasion since 4)front brakes done at 24450 km new pads and repaired two rotors. Second time at 41346 km pads shown to be at 6mm left
Started experiencing problems with the vehicle after purchase. Suddenly in august, all power systems/computer type items began to fail -- power locks, trunk release. Then, car began (and still does) to sputter and shake when stopped/idle until it would shutdown. Also, the radio/cd player would shut off. Checked for tsbs for the vehicle model & year and found at least 15. When I took the car to the dealer (world ford sandy springs) we were told that they are technical service bulletins and that we would have to pay to have the car repaired. Only official ford recall notices, not even ntsa recall notices, would be honored. On top of this, we would be expected to pay $90 per complaint batch (the tsb list was batched in to 3 main areas)for diagnostic purposes and if any of the complaints were related to a recall, the $90 would be refunded as applicable. I expressed that if ford issued a tsb and the ntsa issued a recall notice, then I should not have to pay to have the car worked on.
While coming home from a house warming in tucson, az on 06/21/03 me, my 2 nieces,and my daughter were on the fast lane of the freeway coming out of tucson when the engine started losing power, the car started slowing down to about 25 MPH we had to cross 3 lanes to get off the freeway with other cars coming at 65 to 70 MPH we almost got hit on the last lane before exiting the freeway. The car then sputtered the rest of the way off the freeway. After sitting for a while we were able to start it again. And continue home but we used frontage rd all the way. I am afraid to take it on the freeway anymore. Sometimes it does want to start at all. The door on passanger side also doesn't unlock with power button. Service engine light comes on with battery light and oil light. I feel someone will eventually be seriouly injured unless they find out what is wrong here.
The complaint deals with the right side door lock.I took it into mccotter ford where I bought the car from.they wanted to charge me over $300 to fix it and this is with the expensive warranty package. We could not aford this,so my wife and kids are driving around in a car that the passenger side door that cannot be opened. This cannot be safe, what can we do.the car had between 50 and 60 thousand miles on it,the dealership that we bought the car from is in titusville florida. This occured in 2002
This is a copy of the letter I sent to ford prestige ford garland tx attn: [xxx] dear [xxx] re: ford focus 2000 vehicle id# [xxx] I became a customer of prestige ford 5 years ago when I first bought my 98 escort. I was pleased with the car, never had any problems within the 2 years I had it only the scheduled maintenance. Feb 28th 2000 I made the stupidest decision in my life to trade it for a brand new focus 2000 -I was impressed of the reviews of being the european car of the year in 1999. Well during this 3 years I had nothing but trouble and I just received another safety recall. I don't even remember how many times I've taken my car back to ford for safety recalls during the last 3 years. In 3 years I had to replace brakes 3 times (that's actually once a year) replace rotors twice something got messed up last august with the electrical system and the starter I had to have that fixed. There's always noise with the brakes, I asked several times and all your staff or the one on 75 can tell me is a "known problem" first it was "metal brakes" no problem that's normal after a couple of years you changed it to a "known problem"??? I just wanted to let you know my disappointment about this stupid car, I sure did made a big mistake when I decided to buy it. Also I bought extended warranty and that really seems not to be a big benefit since it hasn't helped a bit, I still had to pay for all this repairs. As far as I know this are the known problems with the car, so tell me am I supposed to be a happy camper?? I'm a single mother, I make my payments on time, I don't have the time and the money to keep spending in a car that will be paid off in a couple of years and then I will be left with a big peace of junk. Please let me know when I can take my car to get fixed again. Very unhappy customer [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Since at least april 2003 the back right passagner side window will not rise or lower nor will the lock on the door lock from that seating position. The driver only can do it. While in nm driving from ky to az, my 2000 se began to lose engine power. As I drove at 70 MPH the engine began to stall, as if no gas was getting through the engine and the car began to die. I was able to safely pull to the side of the road; turned the car off for upwards of 2 hours, start the car again and drive. This happened 5 times from nm to az; over and over again. I called the 1800 ford roadside assistance number and was told since my car was out of warranty they would not send a tow for me. A commercial trucker was nice enough to follow me to the next town to a ford dealer. The service advisor at the dealership offered to look at my car the next day around noon, as he had 6 other focus owners in his shop with the same complaint and he had no idea what the problem is. I decided to press on to az while driving under 55 MPH on I-10. The car sat in my garage for 3 weeks before I drove it again. It is still doing it's drive and die and I am concerned now more than ever with the number of recalls on this vehicle what the deal is.
Engine starts to stalls when comming to a stop. They claim it needs a new cylinder head.
I have had problems with my wife's ford focous windows the windows fall off track or just fall down and will not roll up for no reason. Out of 4 windows right now the drivers side is down into the door will not roll up and the passenger rear is also the same. The drivers rear window we are afraid to touch it because we have had to catch it from falling and now we have been using tape. That is 3 windows out of 4 giving us problems. We do not want to try the passenger side door window. We are having a though time and it seems abnormal for the windows to give us problems
When driving the car it goes into neutral then back into gear when backing up the car it grinds the non-drivers side floods everytime it rains windshield wipers were no good both back doors make loud noises when opening and closing there are dents on the non-drivers side below the doors engine light goes on once in a while when driving car sometimes jumps into gear.. (scary) and others I asked the car dealer before buying the car if this car had been in any accidents.. He said.. Michele, we do not sell cars that have been in accident. After some of these problem had occured I checked the VIN# and it said that this car had atleast 12 problems before I bought it
My focus (manufactured october 1999) has had several problems with rusting paint. The first, reported in july was covered under the 36k bumper-2-bumper warranty. The latest (reported january '03), will not be. My zts sedan is rusting on the rear two doors on the inside about 1 1/2 inches up from the bottom of the door (where the metal is crimped). With less than 3-4lbs of force, I can take off portions of metal. This is not good business or engineering! In two years, I will have a hole in my door and I will be sending ford the repair bill and it will be paid for by ford.
The main concern I have is that I have had this car in 4 times now for rear wheel bearings. My other issue is that when the actuator in the rear drivers door went out that all the locks and windows freeze up in the locked position it that is where they were at when it dies. Not the key, manually or remote will wor. This to me is a saftey issue, you could potentially be locked into your vehicle with no way out.
My 2000 ford focus has had problems starting 2 months after I purchased it. It's been in 6 times for excessive brake noise and or squealing. The door hinges were squeeking and had to be replaced due to misalignment..it took 5 times to determine this. Weather strip molding has been replaced due to falling apart around the headlights. The cd player/stereo was replaced with a new factory model when cd player would not work properly. The "new" model was replaced yet again due to coding seen and no numbers in the window digital area. The fuel pump was replaced after stalling more than 50 miles from home...still does not run up to performance. Fuel area reworked again. Would not start due to battery cable. Ford needs to discontinue this model until they can fix the problems it has with it. They also need to get all focus models off the road, they are safety hazzards.
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