The dealership refused to perform the engine stalling recall 03v482000 unless the consumer purchased a fuel filter for $42.00.
2001 Ford Focus fuel system complaints
Page 8 of 12: complaints 191 to 220 of 318, newest first, as owners wrote them.
Failure of fuel pump caused vehicle to stall and die in the middle of a street without warning, causing vehicle to have to be towed in for repairs. Ford paid to replace the pump but refused to pay to replace the defective filter or reimburse towing expenses. Fuel filter problem is documented on a so-called recall notice no. 03n01, but ford is advising dealers to replace part only if it fails and will not stand by it's consumers for full reimbursement of expenses associated with defective part.
The consumer received a recall letter the federal safety agency: #03v482000 concerning fuel delivery problem. The vehicle was taken tot he dealer but the dealer refused to honor the recall indicating there was not recall at this moment. The consumer was asked to bring the vehicle to the dealer for a diagnostic test which would cost $90.00.
Fuel system-stall out at freeway speeds-and at any long right hand turns-contacted dealer/out of warranty,to many miles to consider. Brakes-rotors and pads worn out at 24,000miles-dealer stated maintenance issue,normal for the ford focus- they directed me to call ford motor co.to complain...
The same as eveyone else. The vehicle is stalling at unpredictable times due to fuel delivery system/fuel pump. I am a ase certified mechanic. I talked to ford, then I called the local dealer. They told me, as they have in the past it's a fuel pump issue. They would have to charge me 75 bucks to check it out (because according to ford, it has to be done by them regardless of my qualifications) then if it's not having the performance problem at the time they would not be able to verify it's the fuel pump. Since it's intermittent I chose to pull the tank and investigate my self. I agree "kinda" that it's a fuel pump issue. The reason I say this is because I pulled the tank tonight, disassembled the pump/sending unit assembly and found a large amount of sediment in the base and around the sides of the body the pump sits in. Additionally the screen/sock on the inlet side of the pump motor was almost completely clogged with the stuff,. The tank itself had a light film of the brown stuff which easily is wiped with a clean rag. Looking at the gunk, it would seem to me to be very bad gas, but why just the focus. I put the same stuff in both my other two vehicles and no problems. I can't analyze the stuff to determine what it is for sure but can assure you it's only a matter of time before it caused enough cavitation for the pump to heat up burn out. I did not see evidence of any gaskets or anything else internal attached to the tank going bad, but since I use the same fuel else were w/o problems it almost has to be a situation like a seals/sealant deteriorating and producing the nasty stuff. I plan on saving $250 and clean it all and see if things improve. The pump is only available from ford (interesting). Ford needs to do somthing about this before they allow somone to get killed out there on the hiway. I just purchased this vehicle used a month ago for my 15 year old daughter. I should have done better research first.
I bought my focus used, it had 38,000 miles, on a trip the engine began to act up. It was revving all the way up but would not go above 40 MPH. After calling a tow truck the check engine light came on, the dealership that I took it to had it for over a week and had difficulty locating the problem. It started and drove just fine for them. I had the fuel pump and filter replaced, as well as the fuel system flushed. While it was there they performed recall work on my battery cable routing, and my one of my engine control arm bolts. Everything was fine for a few months, then I had a tire throw tread, the front passenger side. 1 week later it was back to get the other tire replaced because it had a bubble in it, after learning that I got the rest of the tires replaced. A few weeks ago my brakes started squeling, I had the pads checked they were fine, after they kept making noise I insisted that they were changed. After driving about 100 miles I started hearing a spinning thump. That became very loud. Back into the shop, they replaced a brake caliper, and also I had to get yet another fuel filter, it was begining to become restricted, again. The brake problem even though it had been doing it for a while since I did not have a ford dealership do it was not covered under my warranty, and I am sure that something else will go wrong. Yay!
Car suddenly stalls when taking a sweeping right hand turn. Power steering is inoperable, leaving auto in middle of road or highway ramp.
In november of 2002, I noticed a squeal under the hood of my 2001 focus. The first time I took it in, they claimed they heard no sound. I then told the mechanic you must actually step out of the car to hear the noise.; he did hear the noise and ford had to replace the belt tensioner and serpentine belt. I began noticing that my windshield wipers would function at will. The left headlamp and turn signal was also malfunctioning. I could not get the wipers to turn off at times. I would turn the headlights off and back on again, and the wipers would turn off. This would also work at times when the wipers would not turn on, but not always. I never noticed an absolute consistency as to what would get the wipers to function properly. They also would not function at the correct speed. They would go fast when I wanted them to go slow and vice-versa. I had taken the car in twice to have this problem fixed. They replaced the multi function switch both times. A week following the second visit, I noticed they would not work again. I scheduled an appointment for the third time. In between the time I scheduled the appointment and the actual day of the appointment, I noticed the gas light had come on when I still had about 36 miles worth of gas left in my car. I noticed the light was on for a bit and then it went off. So, I told them about that problem as well when I took the car in. They replaced the fuel pump and sending unit assembly. Also they replaced whatever wires were causing the multi function switch to go out again and again. I left the dealership and made a stop at a convenience store. When I tried to start my car, it would not start. Not a sound or anything. The car was totally dead. I called ford to have them tow the car. This time, they claimed they needed to replace the clutch safety start switch, which they did. My breaks also squeak constantly. They adjusted the breaks and clean them up. They claim the squeaking breaks are normal. Do not buy a ford.
I have had numerous problems with my focus. About 3mo after I bought it, the transmission began to feel like it was slipping, and making a noise. I took it to the purchasing dealership, and a mechanic told me it was the torque converter. They didn't have a loaner car for me, so I made an an appointment for the following week. The next day on my way home from work, the car shut down. I called a tow truck, they took it to the closest dealership. When I called the dealership the next day, they said the fuel pump went out. They told me that the stutter I was feeling in my car was probably that. A few days later, the same problem. Took it back to the selling dealership, and the shop supervisor went out with me. He said I was driving the car out of context. What he meant by that, he wouldn't elaborate, but said there is nothing wrong with my car. I have been driving it since, and the computer will fade in and out, but I won't lose engine power. My car has to have new brake pads every couple of months, new tires, and other maintenance things. At less than 40000 miles, it needed new spark plugs, and wires, which I happily bought. The dealership wanted $300, because the plugs were in the back of the motor. I went to my car, popped the hood, four spark plugs lined the top of the head cover. There was no further explanation of the attempted over charge. My car has several other problems. The positive cable on the battery, has melted back, there is a loud roar in the cab of the car, and three of the four lug nuts on the right rear tire has snapped off. The explanation for the lug nuts, was that the tire was loose, not fastened properly. But this problem occurred 3-4 mo after I bought it. The tires had not been taken off. I am to the point where I hate ford for selling me this car. I will ever buy ford again, but I love the concept of the car
There is just to much paperwork to copy out, but would like to mail copies. I am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. To date no recall info received by post. However I have been drenched with gas on more than one occassion while filling car. I have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. Vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought lincoln/mercury dealer might give better results no just longer wait.
Vehicle sluggish when gas pedal pushed, finally stalled out and wouldn't start for a period of time. When started only ran for a moment then stalled again. Vehicle towed to dealer where fuel pump and filter were replaced.
Also nov/20/01 my electric windows stopped working once again.....warrenty covered that.
We sued ford via the magnuson moss warranty act. The focus had been sold prior to the filing of the law suit. We reached an out of court settlement of $3500. The problem with the car was intermittent stalling. The local ford dealer was unable to determine the cause of the problem.
After three unseccessful attempts to have my ford focus repaired for engine stalls(while on the highway with the kids in the back seat,with 18-wheeler behind me).iionce again took my car to ford for warranty work.they found that the fuel pump was not suppling enough pressure and fixed it I thought,when at work with the car running and the exhaust at running temperature,all the fuel leaked out and could of very easily caused a fire which could of caused a great lose of life not only for myself but also for my wife and kids who always drive the car
While driving 45 MPH the vehicle stalled without warning. The dealership was contacted and the technician replaced the fuel pump. The vehicle is now on it's third fuel pump. Please provide any additional information.
Intermittently vehicle stalled. The first time the vehicle stalled in the middle of an intersection. The consumer took the vehicle to the dealer for service and the dealer replaced the fuel filter. The vehicle stalled again. At this time the dealer replaced the fuel pump at the consumer's expense. The manufacturer denied there was a recall on the fuel pump. *ak *jb
Recall 03v482000 concerning stalling. Dealer indicated to the consumer that recall repairs will only be done when the vehicle experiencing problems with the recalled part.
Recal 03v482000 subject: concerning stalling. Dealer indicated to consumer that recall repairs will only be done when the vehicle experienced problems with the recalled part.
Thrilled w/ford's semi-sort-of recall on their focus fuel pumps due to "progressive contamination." had mine replaced at 17,500 miles, and not covered under warranty because of supposed comtaminated gas. The dealership is telling me I am not elegible for reimbursement because of contaminated gas. Ford tells me that poor design is causing filter/pump to become clogged. Can someone tell me what is clogging the latter if not for "alleged" contaminants in the gas?
On several occasions the engine my 2001 ford focus stopped while I was driving down the road. I was able to restart the car but it got to where I could only go a mile or two and then the engine would die again. The ford dealership replaced the fuel pump to the tune of $450 but I have seen numerous references on the web to other focus owners having this same problem and I think ford should have recalled the car and taken care of this problem. I have a long commute in heavy traffic and I definitely think that getting run over by some other vehicle because my car stalled out in front of them is a "safety" issue.
Car would lose power, buck and surge, stall on highway and side streets. When taken to dealership, tech couldn't give explanation for what particles were that clogged fuel pump. Charged for over $900. Tech said warranty didn't cover vandalism. However, my insurance company ruled out vandalism upon investigation to the parts and fuel sample. Bottom line, I had to pay $900 for someting that at the time wasn't ruled a "model" problem. Now I think I should be reimbursed. Fuel pump had to be replaced, lines flushed, and "contaminated" fuel to be exposed of.
When at a stop the fuel tank started to leak. The consumer was unable to accelerate and had to pull to the shoulder and have the vehicle towed. The dealership inform the consumer that the problem was pertaining to the fuel line. The dealerships mechanic was unable to resolve the problem.
I have had 3 fuel pumps installed in 5 weeks. This is more than just a recall problem - this is a defective component. How do I document this for the lemon law in the state of michigan.
Upon accelerating from a complete stop vehicle wouldn't accelerate. Fuel leaked out the fuel tank. Dealership indicated that it was caused by a leak in the fuel line, and serviced the vehicle. The leak recurred within 3 weeks of the repair.
Upon accelerating from a complete stop vehicle wouldn't accelerate. Fuel had leaked out the fuel tank. Dealership indicated that it was caused by a leak in the fuel line, and serviced the vehicle. The leak recurred within 3 weeks of the repair.
At 75 MPH in interstate traffic, vehicle engine missed then lost power. Engine would not rise above 1000 RPM. Narrowly avoided collision in merging out of traffic. Engine would not accelerate above 1500 RPM, eventually stalled. After 15 minutes, restarted and operated normally for 5 minutes before stalling again.
2001 ford focus, had to replace fuel pump (the car just died) with a little over 40,000 miles on car; told at the time the repair was not covered and was not a recall issue; went on line and did a search for "problems with ford focus"; found several similar complaints; had fuel pump replaced at my own expense at pacific coast ford in federal way, wa; also, brakes have always squeaked.
Fuel pump failure at 22,000 miles. Dealer refused refund due on extended fuel system warranty stating that the warranty covered the fuel tank only.
While merging into traffic 2001 ford focus stalled.*mr (nar) defective fuel delivery module.
I have a 2001 ford focus zx3. Around approximately 36,000 miles I started noticing the engine missing. Shortly after when the gas tank would be 1/4 full and below the car would experience what felt like fuel starvation, frequently in coordination with a sharp turn. The car would spit and sputter for a few seconds and then it would clear up and be fine. This usually occurred when accelerating on an interstate on ramp and was (and still is) potentially dangerous. The severity and frequency of the car stalling gradually became worse over a few months time. Now the car has approximately 46,000 miles on it. On november 9, 2003 while on the interstate traveling at 65 MPH with 1/2 tank of gas the car started going through fuel starvation. It last a few seconds and then cleared up. This is a major safety hazard. Before the last incident, I thought that if I made sure the gas tank was not low the car would be okay. I did some research on this incident after the last incident. I searched the federal safety agency site and focaljet. I saw that many people were suffering this problem and learned what the probable cause was. I believe the problem is the lining of the gas tank coming loose and keeping the fuel delivery module from taking up as much gas as the car needs to keep running. I contacted the local ford dealership on november 11, 2003. The service manager told me he had heard of the problem, but had never had a customer that had a problem with it. I am taking the car in on november 18, 2003 to get repaired. To be clear, the car has not totally stalled due to this problem. It acts like it is going to die and the rpms go down. Pushing in the accelerator pedal does not make the rpms go up. The car runs very rough for several seconds (spitting and sputtering is how I describe it) and then clears out.
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