While driving vehicle was involved in a front end crash, and the airbags did not deploy. Driver sustained minor injuries.
2002 Ford Focus airbags complaints
Page 3 of 4: complaints 41 to 70 of 72, newest first, as owners wrote them.
Tread separation on a 2002 ford focus. Radial tubeless tire. Brand firehawk gta 02 p195/g0r15 87t m45 this occurred yesterday with my 17 year old daughter driving. I am concerned that the other 3 tires are also defective. Could have resulted in her death. Fortunately, she was able to get control of vehicle.
While driving 35 MPH consumer's vehicle was involved in a rear end crash. Upon impact, both frontal air bags did not deploy. Consumer had the vehicle towed to dealer.
While driving 15 MPH in a parking lot the consumer lost control of the vehicle and hit a building head on. The consumer stated that neither of the frontal air bags deployed.
While traveling at 25 MPH vehicle was involved in a collision. The driver's air bag didn't deploy. *ak the vehicle was declared demolished by the insurance adjuster.
While driving at any speed vehicle hesitated and took a dip forward and down to the ground. Then, it accelerated as if nothing happened. Consumer's daughter experienced the same thing while driving and lost control of the vehicle which landed in a ditch. Consumer's daughter sustained back injuries. Consumer wore seat belts. However, air bags failed to deploy.
On november 23 2002 I was in a accident where I broke my nose and had numerous burises. The reason I got into an accident was because my wheel and suspension broke & seem to come apart. I had complained to ford that my wheel had been shaking and that there was something wrong with it. I had taken it back 4 times to get fixed but everytime I got it back and it would shake just as bad. Also when I got into the accident my airbags didnt deploy at all I received a broken nose from hitting my head on the steering wheel. The car was shaking really bad and it seem to pull me off the road then all of a sudden it was like a snap and it went the other direction. I flew sideways up in the air and hit two oak trees luckly I didn't die from this accident if you would see the pictures you would think how did she survive. If the car would have hit the oak trees two feet closer to my door I wouldn't be here to tell you this. The car split in half & was totaled.
While slowing down due to intense traffic on a highway we were violently hit by a car driving behind us. The impact was so great that the car was demolished - the bottom rear of the car and tires were totally crushed, the roof was bent in the middle, all windows burst, and doors were jambed shut. We were pushed into the car ahead of us. The airbags did not inflate. Passenger sustained facial injuries and driver sustained injuries to chest. We do not believe the seat belts constrained us in this crash.
While driving about 70mph on highway and without prior warning another vehicle collided with consumer's vehicle, causing a collision. Driver swung around, hitting the guardrail. Upon impact, driver's side air bag didn't deploy.
Got in accident, air bag did not deploy. Got fixed??? Ford let me go back out on the road with a brand new safety device and it was not working properly. The time between the accident and the time I got it fixed ford was very unconcerned and did not answer any of my concerns or questions. My safety was at risk and they did nothing about it.
I bought a 2002 ford focus for my 18 year old daughter, and last year the car wrecked into a wall on i75. None of the airbags opened, even though it was a head on collision. I was the opinion of the body shop that every sensor that there was to hit for the air bags was hit. I tried to contact ford and they kept telling me how much they cared but would not return my call. I hired a lawyer, who said that ford would tell him to talk to the dealership that we bought the car from, which was kerry ford in tri county, and they would tell him that its ford corporation that should deal with it. My daughters lawyer resigned from the case because he wanted us to put out the money for a professional to evaluate the car. Right now my insurance company is hold the car but wants me to let them release it from storage. I bought the car with my daughters safety in mind and feel let down, and lied to and pushed around by corporate ford. If theres any way you could help it would be much appreciated. Thank you. Rick kaiser.
My 2002 ford focus was involved in a collision. The impact of the crash was all on the front end of the vehicle. The motor was shoved back and the vehicle had so much damage it couldn't be repaired. The car was considered a total loss by my insurance provider. My car was traveling at about 40 MPH on impact and the air bags didn't deploy. My daughter hit her chest against the steering wheel and is still having some lasting effects of the crash. Please! Please! Look into this. She could have been killed if she had been on the highway or going any faster. Please respond to this letter.
I bought my 19 year old daughter a new focus because I felt new cars were safer and more reliable. Today, she was involved in an accident. She has had ongoing problems with the brakes making noise and not being responsive. On her way to have them looked at again, she made a left onto a major road and the traffic in front of her was at a dead stop. It was the rav 4 in front of her, not her brakes, that stopped her car dead. Thankfully, no one was hurt. To add insult to injury, the airbag I felt would protect her did not deploy. How many complaints have to be submitted before things get addressed by a manufacturer? To think I bought my only daughter a car with unreliable brakes and airbags that don't work. Unfortunately, like a lot of other consumers, we found this out the hard way.
I was driving down the pa turnpike going 60 MPH in my 2002 ford focus. I had just passed a cop and have witnesses that I was not speeding or driving erratically. It was 8:30 in the morning and my car suddenly lost all power. My RPM's dropped and I was loosing my speed. (this happened one month prior and I took it to ford. They replaced the fuel pump and two other parts on warranty) I had to get to the right shoulder, which had a wall right after it, because I was in the left lane where there was a wall directly to my left. In trying to cross the car lost traction on the road and shot me head first into the wall. Head first at 55 MPH and my airbags did not deploy. The car has been deemed a total loss and for the past ten days I have been in unbelievable pain, to the er 3 times. Now I have physical therapy for about a month before hopefully everything is better. I am a 19 year old female and I don't want to see anybody else hurt in this sort of accident. I have an attorney and I suggest anyone with a focus have one on hand. I want everyone to read this before they buy one! My next step is to contact magazines and television shows. I had a guardian angel with me, someone may not be so lucky!
The airbag light flashes on and off at random occasions. It is now at the dealership.
The vehicle was involved in an accident,the air bags deployed, but didn't inflate.
The vehicle hit a concrete divider and the air bags did not deploy.
Air bags failed to deploy during collision at 35 MPH. Collision resulted in severe front end damage to vehicle and passenger head injury, neither passenger nor driver air bag deployed.
The air bags failed to deploy in a crash. Scc
When hit at 40mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer. Dealer notified. Air bag monitor had to be replaced. Ts
Consumer states while driving the vehicle in a parking lot,the vehicle hit the curb on the right side of the bumper resulting in both air bags deploying, the vehicle was traveling approximately 23 MPH.
In the short time that I've owned my focus I've had to return it to the dealership on 3 occasions because the air bag light comes on. The first time I brought it in they had to replace a module to the air bag component. The second and third time I brought it in they found nothing wrong. The third time I brought it back they gave me a recording device that I had to use to record the air bag light because the air bag light was not registering that it ever came on. I had to record the light a total of 3-4 times and then bring it back to the dealership. I did so and returned my car only to find out that this device told them nothing. So not knowing the exact problem they went ahead and replaced the entire airbag. All of these attempts occured late september through mid october. As of 11/8/2002 the light has not come back on. I feel know that I'm left with a false sense of security and the question of if I get into an accident is this air bag going to protect me. I was told that this is an isolated case but I'm not to sure about that. I think this is a major safety issue and should be taken into serious consideration. Dt
Consumer was driving approximately 30-35mph and ran over a pothole. There was no collision. The left side air bag deployed without warning. Ts
While stopped at a stop sign the drivers side air bag deployed without warning, as a result the driver sustained bruises to his body. The dealer has been contacted. *ts
We are having problems with our airbag system. We have had componets replaced on 4 occasions. And the problem is still not repaired. This problems is causing the airbag system to be non fuctional. We feel this is a serious safety issue, since if a collision occured they would not work. We have been told that this is a problem that is limited to our model of car and only those that is a 4 door and 5 speed. Ford has been contacted and cannot come up with a fix. I would like to know what has to happen before a recall can be issued so that this problem can be corrected before someone is hurt or killed. Mr
Consumer states while traveling at highway speeds, consumer swerved to avoid being hit by an 18 wheeler truck that was changing lanes. Consumer states in the process of avoiding truck, consumer rear ended another car and went into a spin and hit the car again. Consumer states none of the vehicles airbags deployed. Consumer states the frame that protects engine was bent. Please provide any further information. Mr
Air bag light stays illuminated. *ak after several attempts of repairing the air bag/air bag sensors, the problem was still occuring as of august 15th 2002 and at that time they were waiting on parts. (repairs made at the dealer)
At 65 MPH vehicle hit a retaining wall, then rolled a couple of times, and neither airbag deployed. Consumer hit head on windshield, vehicle was totalled.
On 7/11/2002 my wife was involved in a near head-on accident. She was driving down the road when another car suddenly turned left in to her path. The other driver was cited for failure to yield right of way. My wife hit the other car in the front right side. The ford focus zx5 sustained major damage and with a cost of over $12,000 to repair it was declared a total loss. The air bags never deployed even though it was a frontal collision and the bumper was totally destroyed. When I contacted ford motor co. Today at their customer service center (1‑866‑693‑6738) I was informed by steve that if I wanted to find out why the air bags didn't deploy that I could pay to have them tested. When I questioned as to why I had to pay to have ford to possibly fix a major problem with the air bags he said that that is what the computer pop up stated. Ford should be more receptive to wanting to find out if there is a problem. If there is a problem then ford should compensate me and my wife.
The vehicle experienced loss of steering ability, as a result the vehicle hit a concrete jersey wall head on at 60 MPH, neither airbag deployed, passenger suffered knee and chest injuries, the vehicle was totaled. * mj
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Ford Focus?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history