Tl*the contact owns a 2002 ford focus. The contact stated that the wires on top of the fuel pump started to melt. As a result, the vehicle would intermittently surge forward and stall without warning. The vehicle was taken to an independent mechanic and the contact was informed that the melting wires were causing the failure. The failure mileage was 132,000 and the current mileage was 154,000.
2002 Ford Focus fuel system complaints
Page 2 of 3: complaints 11 to 40 of 67, newest first, as owners wrote them.
Tl* the contact owns a 2002 ford focus. The contact stated that the vehicle stalled without warning. The vehicle was taken to the dealer who was unable to diagnose the problem. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure mileage was 83,000 and current mileage was 89,000. Updated 6/8/11 *cn the consumer believed the stalling was due to a clogged fuel pump. Updated 06/15/11
On march 17, 2011, my 2002 ford focus suddenly stalled out as I was accelerating uphill, turning right on a ramp to enter a busy highway. Fuel tank was about . I restarted the engine a couple times, but it stalled out again after a few seconds. It was potentially a dangerous situation, but luckily I was able to roll the car back downhill to a safer location. (later I learned that an identical scenario is described in ford dealer letter 03n01, in which ford agrees to replace fuel delivery modules for 2000 and 2001 models, but not 2002.) I had the car towed to a ford dealer, but they were not able to look at it till the next morning, at which time the car started fine. Ford ran many tests, including electrical and mechanical, took it out for 3 ' 4 test drives and could not find a problem. They charged $150 for the diagnostic labor. This car has done this every year now for the past 3 years. Similar, but not identical, stalls occurred on march 16, 2009, march 10, 2010 and march 17, 2010. Each time, I had to have the car towed. Locations were different, so it was always a different shop. None of them were able to look at it right away, and by the time they looked at it the next day, they could not find the problem. However, each one charged about $150 labor. Those 3 incidents also required a new 15 amp fuse for the fuel pump, perhaps because of the repeated unsuccessful efforts to restart the car after it stalled. This year, I stopped trying to restart after 4 unsuccessful efforts. The fuse did not blow this year. In between these stallouts, usually exactly one year apart, the engine has started and run smoothly, with no indication of problems. Each time a stall has happened, the car has worked fine the next day, without any addition of fuel. This indicates that it is not a problem with the quality or quantity of fuel in the tank. The only explanation that I can see for these unpredictable failures is a defect in the fuel delivery system.
2002 ford focus. Consumer requests reimbursement for towing and repair expenses related to problem that should have been taken care of under recall. *tgw the consumer mentioned recall #03v482000 the fuel pump was replaced.
Fuel pump in my 2002 ford focus failed suddenly as I was merging onto a 50mph highway in january 2010. The car just literally died, without warning. Fuel intake stopped and so did the car. I was lucky it was early on a sunday morning and traffic was light. If I had been in heavy traffic, this sudden failure would have posed a grave safety risk. The repair cost $700. Ford refused to cover any of it. In a search of internet articles and your web site, I found this fuel pump failure to be a well-documented problem in 2000 - 2002 ford focus'. I am concerned that they replaced the original defective pump with an exact replica of the original pump, exposing me to continued danger.
The car started to putt putt and then it stalled out I had a hafl of tank of gas when I had to get this towed come to fine out the fuel pump and filter was clogged.
2002 ford focus exhibits engine hesitation when the fuel tank is below 1/4 full. There are acceleration problems and the car has completely lost power on at least one occasion while driving on the highway. This began to happen with 80,000km on the car and now always happens when driving at highway speeds with only 1/4 tank of gas. Complaints to ford about how this is the exact same condition that caused them to issue a recall on 2000 and 2001 focuses (03n01) have not resulted in any offer to replace the fuel pump for free.
2002 ford focus bought the end of march 2009, now sits in driveway, because ford will not fix fuel delivery module failure, because of VIN# not on list as being one of the 671000 units affected. The car is doing the same thing as all the other 671000 that were affected, surging, loss of power, stalling, hesitation. We were going down the road, changed lanes and it started doing this, now I have had 3 mechanics work on this car, no help replaced fuel pump, battery, fuel filter etc, no luck. It starts when it wants will run then it starts losing power, stalls. We did expect problems with used car, but not one that should have been included in a recall and fixed. If accident happens because of this problem ford will be at fault.
My 2002 ford focus zts suddenly stalled in heavy, fast moving traffic. I had to wrestle the car to the curb without power steering or power brakes while at the same time avoiding traffic. I took it to the shop and they said the fuel pump has failed and needed replacement. Total cost estimate is nearly $800. This is a common problem in 2001 and 2000 models and this part is even covered in an extended warranty for those years. However, the 2002 is not covered. I think that this should be a safely concern for ford but I think they are doing the bare minimum. I will never buy another ford again. No wonder they are having such difficult times at ford!
Faulty ignition cylinder lock, fails without warning. I had it replaced 12/15/07 and it is now defective again on 4/6/09. I had it fixed last time for $200, but it can cost up to $400. How this isn't a safety issue is beyond me. Then again the pinto's exploding gas tank wasn't deemed a "safety issue" by ford, either.
I purchased a used 2002 ford focus in fl. While driving it to my home in tn, I experienced stalling at hwy speeds. I changed the fuel filter and continued on my trip. It stalled again and wouldn't restart. I had it towed to a ford dealer that diagnosed the problem as the alternator and battery. I replaced them both. The car started and I began my travel back home. Upon my return home, when I would utilize the car, I would experience stalling under varying conditions. I took it to a mechanic who could not find that problem, but did replace the thermostat. Typically the car would run for several hours before the stalling would begin. I could usually allow the engine to cool for approximately 20-30 minutes and the car would start. I could drive for approximately 15 minutes before it would stall again. My latest experience happened at hwy speeds. After 30 minutes of travel the car stalled and has not restarted since. I contacted ford who informed me that my car was not part of their "recall (s)" due to where it was assembled. I find it very "coincidental" that my car is experiencing the exact problems that the "recalled" cars experienced. Is there a course on action that I should take?
Tl*the contact owns a 2002 ford focus. While driving 30 MPH, the vehicle completely failed and shut off. The vehicle failed to start, but the contact was able to pull off the road. The vehicle was towed to the dealer and they stated that the sender and fuel pump failed, which caused the vehicle to shut off. The vehicle was repaired at the cost of $540. The manufacturer stated that there was no current recall for the fuel pump; therefore, no compensation would be made. Updated 01-26-09 *bfthe failure mileage was 22,600 and current mileage was 22,700. Updated 01/26/09.
I drive a 2002 ford focus wagon, mileage 85,578. Two days ago I had trouble starting it. I did get it started but everytime I took my foot off the accelerator the engine stall. There was no check engine light warning prior to this or during the event. I was able to drive my car home, but had to restart it each time I had to stop. The next morning it drove fine but I took it to a ford dealer for diagnosis and repair. I was told it was a fuel pump failure and it cost me over a $1000 for repair. (parts lister were sender, gasket, kit, tube, gasket, filter). In researching recalls I found that model years 2000-2001 were having this exact same problems and a recall was determined for this. I do normal driving - 70% highway, 30% in town. My car is just over 5 years old, I don't believe that normal wear and tear should cause the fuel pump to fail. It seems to me that this is some kind of defect in the original part or assembly.
Approximately 3 weeks ago, while driving on the interstate (~65 miles per hour), a cooling system light came on (2002 ford focus, manual transmission, 46,000 miles), and instantaneously, the car stalled. It almost threw me into the windshield. The car recovered and did not die, and I was able to get to where I was going. It happened again a few days later while making a right hand turn (~20 miles per hour). I brought it to pep boys, who could find nothing wrong. It stalled and died two blocks away from pep boys, so I brought it to the ford dealership. I asked them to check on any recalls because I have noticed that many focuses have this problem. They called me to tell me that it was definitely the thermostat , thermostat housing assembly and o ring, and I needed an oil change (which was done at pep boys one week earlier). They wanted $1100.00 to fix it, so I took my car home. Today, I drove it to a mechanic, and it killed twice, and stalled three times (driving no more than 30 MPH). The hazard light came on by itself while I was driving. The mechanic just called to tell me that the fuel pump is bad, and that is what was causing the stalling. It is a shame that I could have been killed in this car, and no recalls have been done on the 2002 ford focus for faulty fuel pumps.
My wife was driving the car, and had just turned from the parking lot to the road when the car stalled and would not start again. She was able to coast to the side of the road where the car was towed to the ford dealership. Ford has told us that the fuel pump failed and needs to be replaced. The car is 5 years old and has less than 50,000 miles on it.
Tl*the contact owns a 2002 ford focus. While driving approximately 70 MPH, the vehicle began hesitating , surging, and then lost all power. The vehicle was pulled off the road before it completely shut off. The vehicle restarted after being parked for a while. The dealer stated that they would not repair the vehicle unless it was paid for by the contact. The dealer also stated that the fuel delivery module failed. There was an investigation (ea02022) that was opened and closed. The current mileage was 125,000 and failure mileage was 71,380 updated 3/4/08
2002 ford focus ztw wagon. Diving on highway and vehicle lost power. Pulled from highway and had vehicle towed to service center. Repair facility replaced fuel filter explaining symptoms were consistent with restricted fuel system. Three days later vehicle exhibits same problem. Towed to service center where a plugged/clogged fuel pump screen was found. Repair facility stated this was a common issue on prior year (2000 - 2001) focus. Receipts and used parts available.
Car was shaking violently while idling. Was fine while driving, but when gas was not applied it would shake and die. Dealership quoted $80 just to look at it. I went to auto zone for free computer analysis, which said oxygen sensor needed replaced. I replaced it, but the problem was not fixed. A random gentleman at auto zone said it sounded like an air leak. I used starter fluid to lightly spray on hoses in engine to find a leak (engine revs when you hit a hose with a hole). I spent 4 dollars replacing a small rubber elbow and fixed the problem. The existing elbow right in the back center of the engine was burnt completely through with about a 2 inch hole.
2002 ford focus with 80,000 stalled on freeway at speed of 60 MPH without any prior warning. Potentially very serious situation, but there was no accident and no one was injured. Car was towed to ford dealership where it was diagnosed that the fuel pump had failed. We are trying to get ford to replace the defective fuel pump as a warranty, but nothing has happened thus far.
Fuel pump quit on my 2002 ford focus - car stalled in traffic. This same problem on year 2000 and 2001 ford focus have been given extended warranty but not the 2002.
(1) vehicle with approximately 40k miles exhibited hard starting and occasional stumble for 6-8 weeks. (2) failure was clogged fuel pump and vehicle would not start. (3) correction was replacement of fuel pump with updated unit.
2002 ford focus stalled without warning. Mechanic replaced fuel pump assembly and fuel pump relay. *kb ***nar***
My 2002 ford focus with 80,000 miles stalls when going high speeds, and it has happened 5 times, to date. The last time I was going 55 MPH on an entrance ramp to the freeway, with over 1/4 tank of gas when the engine stalled, vehicle lost power, including power steering. I had to slam on the brakes and stop in "v" where road split, came very close to having an accident. Took it to ford dealership at recommendation of ford, determined it was the fuel pump. The first person we talked to at ford said they would fix it once we took it in and pay for diagnostic, the second person we called at ford after taking it in said it is our responsibility to replace the part. I am extremely concerned about this problem, it is a major safety hazard to lose steering and power at high speeds.
Dt*: the contact stated that the vehicle started, but operated as if it was out of gas. There were no visible leaks of any kind, and the vehicle was taken to a service dealer. The dealer determined that the fuel pump had a failure.
Driving my 2002 zx5 ford focus around pittsburgh, with less than a 1/4 tank the engine started stuttering. Then the car stalled. I turned it back on and drove about a 1/4 mile when it started stuttering and shaking pretty bad again. When I tried to accelerate, there was no power and the engine stalled again. I waited a little before turning it back on. It did the same thing twice more; once it stalled when I was doing a left turn at a busy traffic intersection and the other while driving down a crowded avenue. Fortunately I was able to make the 2-hour trip back home without any incidents. I took it to the ford dealership in my town and they told me they needed to replace the fuel pump, fuel filter and also perform a fuel flush. The total cost is roughly $600.00. I have been looking in the internet and there is a history of failures with the fuel delivery module on 2000-2001 focus. Ford has claimed that the problem was solved in 2002. My bumper-to-bumper warranty expired this past january and the dealership says that since my car is 2002 the extended coverage program 03n01 does not apply in my case, thus I have to pay for the repairs. I disagree and I do not feel that the cost should be my responsibility. My car shows all the symptoms described on the 03n01 document, which is a quality issue that ford should have resolved and clearly has not. It is unsafe driving a car that can stall without warning leaving the driver stuck in a dangerous situation.
I have 2002 ford focus se that cuts out and stalls while making right hand turns. I took to the dealer 18 months ago and they couldn't find anything wrong. Now it is doing it 5 times a day and other focus owners are saying that theirs cuts out as well. Ford has no tsb that I could find for it but it is very.
My ford focus 2002 is starting to stall & hesitate while driving. I originally had believed it was bad fuel but it is recurring & once it stalls it is difficult to nearly impossible to keep running when putting it into drive. I have had it towed once & looked at by my mechanic, who is puzzled at this point (fuel additive, oil change, filters changed, spark plugs cleaned). It seems to be worse when the gas gage is @ or below a 1/4 of a tank. I have read that there was a similar problem with the 2000-2001 models & am inquiring if anyone with a 2002 is reporting such incidents. I bought the car used (from a ford dealer) with 12,000 (I think) miles on the speedometer & have been fairly happy until just the last 60 days. I can tell you that I had no problems until I ran very low on gas one night & stopped & filled up at a station that I normally do not use, but it is a station that does a great deal of business in the area where I work. I thought that I may have gotten some bad fuel or had run the tank so low that "gunk" from the bottom of the tank had gotten into the fuel. I used some "fuel additive" & I know that my mechanic (after towing it) also used a fuel additive...everything was fine for a couple of days but then it was hesitating/jerking while I was driving to work on a 1/4 of a tank of premium fuel (my mechanic suggested I only put in $10.00 of gas in case it was the fuel pump). My mechanic does not believe it is the fuel pump because once he got it to run & he had it running hot he had no problems...he feels I may need to just wait it out...stalling while in traffic is a bit too adventurous for me!!!
Stalled, power loss, rough idle.
Car sputtered, stalled, and died in traffic on two different occasions (one month apart), requiring towing. I would describe the symptom as "fuel starvation", like a bad fuel pump or filter. Both times, it occurred with a warm engine, 1/4 tank of gas, and accelerating normally from a stop. Mechanic subsequently detected no problems, except blown fuel pump fuse.
Dt*: the contact stated while driving 60 MPH the vehicle lost power. The vehicle was taken to the dealership for inspection. Upon inspection, the dealership determined the fuel delivery module needed to be replaced, however no repairs were made. There is a the federal safety agency recall, # 03v482000, regarding the fuel system gasoline. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN.
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