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2007 Ford Focus airbags complaints

Page 4 of 5: complaints 71 to 100 of 118, newest first, as owners wrote them.

See the summary of 2007 Ford Focus airbags problems: which part fails, at what mileage and related recalls.

Filed Apr 11, 2012 · Airbags · 93,453 miles · NY

At 7:30 this morning, I was driving to work on the palisades parkway, my speed was about 70 MPH, when suddenly there was a loud bang, followed by smoke in the interior of my car. I immediately slowed down and realized that the car was still operating fine, but that the driver's side impact air bag deployed for no reason. I did not hit a pot hole, nor was I hit or hit any one or any thing. It just deployed on it's own. The seat bag was located in the driver's seat. There is now foam rubber in the interior of my car from the seat. The seam on the seat is open. I called the local ford dealer and was told it would not be covered. I also called the ford motor company customer care service, which assigned a case number and I should hear back in about 24-48 hours. Upon looking on the web, I have found about 25 additional instances of the same air bag deploying for no reason. My left arm, my neck are bruised from the impact of the airbag. I also am having ringing in my left ear from the bang. Is there enough evidence for a recall based on many deployments of this airbag?

Filed Mar 1, 2012 · Airbags, Steering · IL

Air bag light is illuminated or on. However, my car has never been in an accident or collision. Power steering on the car went bad. I had to get it replaced. Wanted to know if there are any recalls for both of these issues. I bought this car new. Should I be experiencing problems this soon?

Filed Feb 8, 2012 · Airbags · PR

Air bag light lights up indicating some type of failure if used.

Filed Nov 16, 2011 · Airbags · 8,000 miles · IN

Tl* the contact owns a 2007 ford focus. The contact was driving at various speeds when the front passenger side air bag warning indicator illuminated until the engine was turned off. The failure recurred whenever the engine was in operation. The vehicle was taken to an authorized dealer for diagnosis where they informed the contact that the instrument cluster and passenger side impact sensor would need to be replaced. The vehicle was not repaired. The manufacturer was notified and informed the service warranty expired. The approximate failure mileage was 8,000.

Filed Sep 1, 2011 · Airbags · 37,023 miles · CO

The airbag light on the instrument cluster of my 2007 ford focus came on for the first time august 31, 2011. The car has 37,023 miles and has had all the dealer maintenance performed since the car was purchased. I was told by the longmont ford dealer that the on board diagnostic computer indicated a loss of communication and that the airbag safety system was not engaged when the light was on. I returned to the dealer the next day to have a complete diagnostic to determine what had caused the light to activate. I was told that the instrument cluster had failed and that the entire cluster must be replaced. This electronic failure represents a serious safety issue if not replaced at a cost of ~$800.00. I am deeply concerned that other drivers of this car may not understand that the safety system is completely inactive when the instrument cluster fails in this way. Ford does not offer to replace this as part of the safety warranty program. I think this is wrong and represents a safety hazard for drivers who may not understand the failure or who cannot afford to make such a repair and choose to drive the care without the safety feature operable.

Filed Apr 25, 2011 · Airbags · 45,311 miles · CA

I was driving down a city street when my driver side airbag deployed for no reason. I did not go over a bump and was not hit by another vehicle to justify the airbag deploying. I immediately pulled over and got out of my car.

Filed Apr 20, 2011 · Airbags · 68,000 miles · MI

Driving down dirt road ~45mph. Speed limit is 55mph. Said road has numerous potholes, none of large size that were observed to be catastrophic. Passenger seat airbag deployed with passenger in seat. Spoke with ford complaint line, they deny this as a failure without investigating or inspecting, nor did they offer. Ford dealer who is repairing vehicle, was not able to provide me with the information of what set the airbag off as of yet (sensors?). Ford dealer claims pothole damage on vehicle.

Filed Apr 14, 2011 · Airbags · 32,693 miles · NJ

Tl* the contact owns a 2007 ford focus. The contact was driving approximately 45 MPH when the airbag warning light illuminated until the engine was turned off. The vehicle was taken to an authorized dealer for diagnosis and repairs. One year later, the failure recurred and the clock spring was replaced. The vehicle was not being driven due to the safety concerns regarding the airbag. Updated 5/9/11 *cn the consumer stated the air bag light illuminated again in february 2011. The dealer stated there was a faulty spring in the steering column. Updated 07/06/11

Filed Mar 21, 2011 · Airbags · 104,000 miles · FL

Tl*the contact owns a 2007 ford focus. While driving approximately 30 MPH the drivers side air bag deployed inadvertently. The contact stated that there was not a crash. The dealer was contacted and stated that the warranty did not cover the repairs and the contact would receive a return call. The contact had not received a call back. The vehicle was not repaired. The approximate failure mileage was 104,000.

Filed Mar 15, 2011 · Airbags · 30,500 miles · KY

Tl*the contact owns a 2007 ford focus. While driving approximately 65 MPH the drivers side side air bag deployed. The contact stated that he was able to continue driving after the air bag deployed. The vehicle was taken to the dealer. The technicians had not diagnosed the failure. The manufacturer stated that the repairs were not covered under the warranty. The vehicle was not repaired. The approximate failure mileage was 30,500. Updated 05/03/11*lj ford authoried the dealer to replace the driver side air bag, sensor and module.

Filed Feb 19, 2011 · Airbags · 55,423 miles · NY · 1 injury

While driving on a busy 3 lane expressway in the center lane at 60 miles per hour, the left curtain airbag deployed and I wasn'tinvolved in an accident. My arm felt like someone hit me with a baseball bat. But luckily I was able to maintain control and not cause a pile up. My wife was in the car with me and was very thankful that I was driving because she said she probably wouldn't have reacted the same way. She had just purchased this 2007 ford focus less then a week ago, with a clean car fax!!!! Now I'm reading that this has happened to alot of people. I have been a fireman for nearly 25 years and I've seen what airbags can do to people when they work properly. And if its true that ford is ignoring these claims, someone one with some federal pull should do something about this.

Filed Feb 10, 2011 · Airbags · 46,185 miles · NY

Side airbag on 2007 ford focus deployed spontaneously while vehicle was being driven at highway speeds on an interstate route. According to a local ford dealership," rcm received crash data," though there was no impact.

Filed Feb 7, 2011 · Airbags · 104,000 miles · CA

The airbag warning light on my 2007 ford focus zx3 comes on and remains on. Dealer reset the code and it stayed off for a couple months and then came back on. I am told that the bags will not deploy so long as the light is on. From owner forums I gather that this is not an infrequent issue.

Filed Jan 27, 2011 · Airbags · 53,019 miles · NV · 1 injury

Driving on the freeway at approx 60 MPH heard a very loud noise and all of sudden my 2007 ford focus came to a complete stop with the seatbelt becoming very tight against me and jerking me, within a few seconds the car was able to start again and it informed me that my airbags had been deployed. The dash dropped and the air vents cracked, my steering wheel has shifted. This has left marks on my neck, chest and pains throughout my neck and back. Possible whiplash. Car is going to dealership tomorrow, hopefully I will have some kind of explanation for what happened.

Filed Nov 5, 2010 · Airbags, Seat belts · 18,000 miles · MO · crash · 1 injury

Tl*the contact owns a 2007 ford focus. The contact stated that while driving 42 MPH, the vehicle rear ended another vehicle. The air bags did not deploy and the driver side seat belt did not lock which caused the contact to hit the windshield and suffered injuries. The vehicle was destroyed. The manufacturer had not been notified. The failure mileage was approximately 18,000.

Filed Jun 1, 2010 · Airbags · 98,000 miles · MN

Driving on highway, 2007 ford focus side air bag deployed for no reason.

Filed May 5, 2010 · Airbags · 5,000 miles · DC · crash

Tl*the contact owns a 2007 ford focus. The contact stated that the air bag light had been intermittently illuminating on and off for two years. The contact also stated that in two accidents, the air bags did not deploy; the vehicle was rear ended in both accidents. The vehicle was taken to an authorized dealer six times but the problem had not been fixed; the air bags were replaced twice, the air bag light was replaced once and the clock spring was replaced once but the problem continued. The failure mileage was approximately 5,000. The current mileage was 75,506.

Filed Apr 29, 2010 · Airbags · 24,000 miles · OH

I was driving down the interstate through an interchange around a curve, when I hit what I thought was a pothole. The next thing I knew, the car filled with smoke and my shoulder felt as if I had been slugged by someone. After coming to my senses, I realized my side airbag in my seat had deployed as I drove down the interstate. I have never had an airbag deploy, and had no idea what had happened. My driver's seat in my ford focus 2007 is now ripped down the side where the airbag deployed and no ford dealership will replace the seat. According to the "blackbox" that records what happens in a vehicle, the technician explained, my vehicle had a 360 degree spinout that created enough force for my airbag to deploy, and that my insurance company would have to fork up the cost of replacing my seat. I have been battling this for about 2 years now!!!!!!

Filed Apr 21, 2010 · Airbags · TX · crash

2007 ford focus air bags did not deploy during an accident. *cw the consumers daughter was traveling 50 MPH when she rear ended another vehicle.

Filed Jan 21, 2010 · Airbags · 80,000 miles · IL · crash · 1 injury

Tl*the contact owns a 2007 ford focus which was purchased in october 2007. While driving 40 MPH in snow and icy conditions, the rear of the vehicle began to slide toward to the right. The vehicle was turned 360 degrees which caused it to face oncoming traffic. The vehicle proceeded to slide and crashed into the median. The frontal air bags did not deploy at the time of the crash. The passenger suffered injuries to her shoulders and arms. A police report was filed. The vehicle was destroyed. The failure and current mileages were 80,000.

Filed Sep 1, 2009 · Airbags · 37,400 miles · VA

My daughter was driving our 2007 ford focus. She was on a smooth road, when the driver side airbag opened for no reason. It hit her on the side of the head, causing her to have hearing loss for 2 minutes as well as a headache. It also caused her to swerve the car slightly, but she had total control. I took the car to magic city ford in roanoke, va, they ran some tests and contacted the ford corp. Between the two of them, it was decided that my daughter was a fault, and that she had to have hit something. I inspected the car myself on sat, and there is no damage to the car. Ford just wants to sweep this under the carpet, along with magic city ford.

Filed Jun 16, 2009 · Airbags, Tires · 32,000 miles · NC · crash · 2 injuries

On june 13, 2009, my husband, my 16 month old son and I were driving on i95 s from north carolina to south carolina when my rear left tire blew out. This sent us fish tailing across all lanes and finally when the back of my car spun around into the shoulder, the car flipped onto the driver side, then onto the top of the car, then finally landing back upright. Not during any time did the airbags deploy on any side of my car.

Filed Jun 11, 2009 · Airbags · 40,000 miles · WA · crash · 2 injuries

Tl*the contact owns a 2007 ford focus. While driving at least 25 MPH, the contact's vehicle was rear-ended by another vehicle. As a result, she crashed into the preceding vehicle. A total of four vehicles were involved in the crash. The frontal air bags failed to deploy in the contact's vehicle. She was transported to the hospital in an ambulance and sustained injuries to the back of the head, neck, and wrist. Another occupant was also injured. A police report was filed. Ford stated that the air bags should deploy upon impact at speeds of at least 18 MPH. The failure and current mileages were less than 40,000.

Filed Jun 8, 2009 · Airbags · 36,000 miles · NY

Passenger side impact air bag deployed after hitting a pot hole in the road doing about 25 MPH.

Filed Apr 2, 2009 · Airbags, Locks · 31,000 miles · DC

Tl*the contact owns a 2007 ford focus. The contact stated that the driver's side air bag sensor would continuously illuminate on the instrument panel. The dealer removed the entire dashboard in order to replace the mechanism. The repairs were covered under warranty. Less than a year later, the vehicle was taken to the dealer again for routine maintenance to the steering wheel. It was discovered that the passenger side rear door would not lock and the driver's side air bag sensor continued to illuminate on the instrument panel. The dealer could not duplicate the failures. A diagnostic was performed; however, no error codes were produced. The contact also stated that while making left or right turns, the steering wheel felt as if it would pop off. The dealer found a defect with the steering column and had the component replaced. The service manager at the ford dealer stated that there may be an issue with the air bags for a plethora of reasons. The contact stated that the driver of the vehicle does not feel safe operating the vehicle. He was very leary of operating the vehicle on the highway due to the fact of not having a functioning air bag in the event of a crash. No additional repairs have been made to the air bags. The failure mileage was 31,000 and current mileage was 53,786.

Filed Mar 20, 2009 · Airbags · 45,000 miles · GA · crash · 1 injury

Tl*the contact owns a 2007 ford focus. While driving 55 MPH, a large truck ran the contact's vehicle off the road and caused her to crash into a light pole. A police report was filed. None of the air bags deployed. The contact suffered major contusions during the crash. One year ago, the contact struck a deer with her vehicle and the air bags failed to deploy at that time as well. The current and failure mileages were 45,000. Updated 04-14-09 *bf the consumer stated the seat belt caused bruises to the right side of her chest from hitting the steering wheel. Updated 0415/09.

Filed Feb 12, 2009 · Airbags · 40,825 miles · GA

Recently, my 2007 ford focus ses wagon began exhibiting a problem with the passenger airbag system. With my wife in the passenger seat and normal operating conditions, the passenger airbag off light on the dash will illuminate indicating that the airbag will not deploy if we were to get into an accident. This occurs at random times. I have twice had this vehicle in to the local ford dealer who was unable to duplicate the problem. This problem did not occur during the first two years we owned the vehicle. It has been happening regularly over the past several months. If the indicator does illuminate and the traffic conditions are such that we can do this safely, my wife can unbuckle the seat belt and let it retract. She can then re-buckle her seat belt and the indicator will turn off. Our trips have been short enough that we have not seen the light turn back on so I do not know if this resolves the issue for that particular trip or if it would turn back on if the trip were longer. Something in the passenger seat belt controls seems to be bad. Whether that is the passenger weight sensor, the seat belt sensor, or the control module cannot be determined as we have not been able to get to the dealer when this occurs since most often it is the evening when my wife is with me. By that time, the dealer is closed.

Filed Jan 12, 2009 · Airbags · 36,000 miles · NM · crash · 1 injury

Was driving down the road starting feeling dizzy and blacked-out. Hit a light post totaled the whole car from the front both front tires came off when I hit. The air bags never came out. I broke my 11th rib and my body was all bruised up. I have pictures of the bruises and of the car.

Filed Dec 9, 2008 · Airbags, Brakes · 3,600 miles · AL · crash · 1 injury

I was passing a car and just completed the pass (approx. Speed was 60 MPH), when the back right tire locked up. This caused me to go into on coming traffic. I then went off the road and flipped end over end once and barrell rolled three times. The car was totaled. I had minor injuries. Witnesses stopped and told police and fire personnel, that after I had passed them, the right rear tire locked up and spun me out of control. The car landed on its driver side. During the spin as I applied the brakes to regain control of the vehicle it felt as if the vehicle was trying to accelerate. The airbags never deployed. My concerns are the braking system, tires, air bags, and wheel bearings. This crash should not have happened, this is an obvious problem for ford.

Filed Sep 22, 2008 · Airbags, Steering · CA

Year of vehicle: 2007 make: ford model: focus se date of purchase: july 2007 selling/: spreen honda odometer @ purchasing: 24,900 current mileage: 49,000 problem(s) with the following: transmission - repair attempts: SRS/airbag lamp - repair attempts: steering shake/vibration - repair attempts: seat belt repair/replacement - repair attempts: air bag light is back on again in the 'on' position - multiple repair attempts: complaint to dealer: yes. Cld spreen honda spoke to owner who sent me to a salesman. The next time I returned it to fritz dealership (since they did orig work), for same probs & I was told I wouldn't get a courtesy car and they had no idea how long it would take for repairs. The interior airbag light was in the 'on' position, the transmission began slipping, the front end was shaking like before. Car was returned the 2nd time for the same problems. I was told it was defective parts & had to be ordered. No courtesy car this time like the first time so I was stranded (I'm disabled and nd trans). The car is falling apart little by little with the back door handle broken completely. The seller (spreen honda) said I would hv to get a new loan on a new vehicle instead of 'exchanging vehicles' as promised in my conversations with the owner, at spreen honda, place of purchase. I refused this 'hustle' because this was not what I was told over the phone, but after 2nd set of repairs, the car would be replaced...not me purchase another car and give up another down payment! I didn't agree to this and walked out. This car has been under repair for weeks off/on for the same or similar problem I.e., the transmission first repair was only a few months after purchase, along with front end shaking. I was given a courtesy car while repairs we done w/out the 1st time, but not the 2nd. I was told my car had a 'defective part' & had ordered it. The car has been returned again for same probs mentioned above. Airbag light is bk on again and transmission slip.

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