Tl* the contact owns a 2012 ford focus. The contact stated that the gear shifter failed to shift from park into reverse. The check engine indicator illuminated as the failure occurred. The contact turned off and restarted the vehicle multiple times before it was able to function normally. The vehicle was taken to an independent mechanic and it was diagnosed that the power train control module relay needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. On a different occasion, while driving 50 MPH in the rain, the contact's vehicle hydroplaned and crashed into the preceding vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the contact's residence. The air bag failure was not diagnosed by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 53,309.
2012 Ford Focus airbags complaints
Page 2 of 3: complaints 11 to 40 of 55, newest first, as owners wrote them.
Possible takata recall-dont know if this is a takata airbag-its a 2012 ford focus, there is no recall as of now, but my son bought car yesterday, was involved in accident today, car is in bad shape, he is ok, but no airbags deployed. A guy was issued a citation for making a left and not yielding, so my son swirved to miss him and his front and side of car were pretty bad damaged. He was going 30, slammed on breaks and skidded when they hit.
Tl* the contact owned a 2012 ford focus. While driving 15 MPH, the contact depressed the brake pedal and the vehicle slid due to snow and ice on the road. As a result, the vehicle crashed into a stop sign and a tree. The contact turned off the vehicle and called the police. A police report was filed. The air bags did not deploy. There were no injuries. The vehicle was destroyed and towed to a collision center where it remained. The manufacturer was notified and stated that there were no recalls for the vehicle. The contact was informed that takata was not the manufacturer of the air bags in the vehicle. The failure mileage was 100,600.
Connector for airbags keep coming undone. We took in after seeing notification on dash showing airbag issue. Paid 170 for them to put a new connector in. Less than a year later it is loose again. We cannot keep paying $170 for them to fix this. The switch just hangs under the driver's seat and we have made a point of not putting anything under there in case this was the problem. I have seen online where airbags are not deploying. Could be a faulty switch underneath causing this to happen. Http://www.arfc.org/complaints/2012/ford/focus/air_bags/problem.aspx
Tanaka recall: I received a notification that my car was recalled due to defective tanaka air bags. I was told by the dealership (haldeman ford in allentown, pa) that I would be notified when they received the parts needed for the repair. Periodically, I inquired at the dealership about the status of the repair, but was told each time that they still had not received the parts needed for the repair. I again inquired recently and was again told I would be notified when the required parts arrived at the dealership. It was one year and two months since I received the recall notification and still they say they don't have the parts. I have just been notified that tanaka was filing for bankruptcy. It now appears that the parts may never be available and I will be required to drive around with defective and dangerous airbags with no legal recourse to sue tanaka for damages. This is unacceptable. Ford should take immediate steps to make the necessary repairs to protect the safety of its customers. Please investigate this negligence on the part of ford and its dealerships.
My son was stopped behind another stopped car on a 2 lane highway, as a car 2 in front of him was preparing to make a left turn. The person traveling behind my son, was looking into his rearview mirror at his children in the back seat and failed to stop. Instead, at full speed (45-55mph) he rearended my son in the ford focus thereby pushing him into the car in front of him. No air bag deployed, and the seat belt failed to lock causing my son to plant his face in the steering wheel.
Tl* the contact owns a 2012 ford focus. While driving 25 MPH, the contact rear ended another vehicle due to a water bottle that became lodged between the brake pedal and the floorboard. None of the air bags deployed in the vehicle. A police report was filed. The contact sustained an injury to the left arm due to the seat belt seizing upon impact on the contact's arm. Medical attention was not required. The dealer and manufacturer were not contacted. The failure mileage was approximately 47,000.
I don't know if my ford focus 2012 is included in the tamara airbag recall or not. My clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. My door latches were replaced per ford recall. New rear engine main seal replaced 7/12/17. Vehicle has only 32,746 miles on it. Tires already had to be replaced.
Tl* takata recall. The contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign numbers: 15v340000 (steering) and 17v024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact experienced a steering failure while driving 45 MPH, in which the steering wheel seized without warning. The failure mileage was unknown. Vin tool confirms parts not available.
Airbag failed to deploy or exploded sending yellow gas into the air on impact of wreck as [xxx] was hit by another vehicle. Resulting in total lose of vehicle [xxx] hospitalized. Damage to his neck smashed shoulder. He has pictures and documentation of injury, police records and hospital records. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Air bag light wont go off took to dealer charging 110.00 to check it seen many complaints about this.
Tl* the contact owns a 2012 ford focus. The contact received notification of the federal safety agency campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
On 10/23/2015 at 51,289 miles, I took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. I would have to let off the gas. I also experienced a rubbing & scraping sound that I found out is what they said was the transmission clutch shuddering. The clutch & TCM (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. On 10/12/2016 at 71,906 miles, I took the car back into the same local ford dealer for shuddering again. They replaced the clutch again & reprogrammed the PCM/TCM & preformed an adaptive learn procedure. I still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. My most recent issue is my airbag light came on stationary (no flashing). I currently have less than 80,000 mile on the car. I took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). It will cost over $700 to replace!!! I was told if I am in an accident where the airbags need to deploy, they will not deploy......none of them! Less important problems I've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. Ford does not sell just that piece. You have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.
I was in a front impact rollover accident and the airbags did not deploy resulting in back and neck injuries. This was on a two lane country blacktop.
Metal on airbag assembly/steering wheel cover cracking and peeling. Causing multiple finger lacerations while driving.
My son got into an accident with his 2012 ford focus hatchback and his airbags did not deploy none whatsoever he ended up with bruise shoulders his friend with a scraped knee his car a total loss but none of his airbags deployed.
Tl* the contact owned a 2012 ford focus. While driving at an undetermined speed, the driver lost control and crashed the vehicle. There was significant damage to the exterior and subframe. The air bags did not deploy. The driver sustained head, neck, and back injuries. The front passenger sustained a bruised neck, and the rear passenger side occupant sustained a fractured right femur. Medical attention was received. The vehicle was destroyed and towed. A police report was filed. The cause of the failure was not determined. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was 51,000.
I was in an accident yesterday where I rear ended a vehicle and it did significant damage to my car and the car in front of me and my airbags did not deploy. I hit my chest on the steering wheel becaue of the impact
Tl* the contact owns a 2012 ford focus. While driving 30 MPH, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. The contact sustained head injuries that required medical attention. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
I was involved in an accident in february 2016 and my crash bar broke off and the airbag sensors broke off, so the airbags did not deploy on impact. The other car swerved to miss hitting my drivers side door and so I t-boned him and the airbags did not deploy. I was in the process of trying to turn to miss him.
I have a 2012 ford focus se the occupant classification sensor when out I feel that ford needs to look into this problem and I don't feel safe in it because when the dash light comes on it disables the whole system
An alert comes up on the dash board claiming that steering assist fault service required. It is very difficult to drive although the faster I go the easier it is to steer' bit turns remain difficult this started happening in 2015, powering off the car would temporarily fix it. The issue was intermittent but is now very consistent and happening every time I drive the car.
Dashboard light indicates problem with passenger side airbag. Company diagnostic indicates that a faulty sensor in seat buckle will prevent passenger side air bag from deploying upon impact. Car blogs indicate this has been a safety concern in ford cars since 2003, yet ford refuses to address this life-threatening defect.
My daughter was involved in a head on collision. The airbag deployed but split open and she said it looked like smoke came out of it. Also the seat belt did not lock on impact. She sustained minor injuries to her right arm and abdomen hips and back. The vehicle was in motion going 45 MPH the other car was going 70 MPH and it was on a city street.
I was having issues with the electrical problem the horn went out for a period of time also the radio is not workingas well as the airbags did not deploy when I was recently in a vehicle accident I am lucky to be alive.I was making a left hand turn onto a road and was hit from the side the impact was enough to make my engine dismount but my airbags did not deploy.
The car has more than three major recalls .and ford don't have the parts for repairs.. Airbags , electronic clutch. And some other problems with no part s coming in!!!!! Car has not been repaired.l have taken it in four time and told the parts are just coming in.temp repairs I am so so very tried of this! I have been a ower of 4 new fords cars. And a customer for ford & gmc not again.
I was driving to work at 0700. I went into a curve and the road was wet.I was going 57 MPH in a 55 MPH zone. I braked to late. I sled off the road and went airborne. From where I went airborne and to where I landed I went 293 ft. (per state trooper) they say I'm lucky to be alive. I flipped multiple times. There is damage all over the car. Looking at the damage and how I went head first into the hillside causing the flip my airbags did not deploy. I hit a tree while I was in the air. My side airbags did not deploy either. I want to upload a picture but I see I'm unable to.
I rear ended someone yesterday, going 25mph. The person in front of me stopped and I was trying to find directions and did not see them stop. The front of the car is severely damaged, and I have whiplash pretty bad, but the air bags did not deploy.
My daughter was driving the focus in menomenee wi, where she is in her masters program at stout university. She was heading south and the young man in the other vehicle was heading north, he turned left in front of her smashing her vehicle. His air bags went off ours did not. He was found to be at fault and a ticket was issued. I called ford about the air bags not deploying and they said they would look at it if I brought it in. I explained to him it wasn't drivable so he said I would have to pay myself to bring it in and have it looked at but I should be happy my daughter was not hurt more seriously. But I'm very concerned that not 1 of her air bags went off and they were not the least worried about it. The claims adjuster looked at the car and he said they should absolutely have deployed but nothing in the focus, but his went off and the focus was completely totaled in the accident but not his car.
Tl* the contact owned a 2012 ford focus. The contact stated that the vehicle was involved in a crash and the air bags failed to deploy. The driver sustained a bruised shoulder, back, and internal injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 25,000.
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