I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2012 Ford Focus fuel system complaints
Page 2 of 13: complaints 11 to 40 of 342, newest first, as owners wrote them.
The contact owns a 2012 Ford Focus. The contact stated that while attempting to refuel, the fuel nozzle continuously clicked off. Additionally, while operating the vehicle, the fuel gauge malfunctioned and displayed inaccurate fuel information. The contact stated that the fuel gauge incorrectly displayed a full fuel tank; however, the contact stated that the vehicle stalled. The tow service was called to the scene and discovered that there was no fuel in the fuel tank. The tow service added fuel and the vehicle restarted and operated normally. The vehicle was taken to the local dealer who diagnosed that the fuel tank, fuel gasket, and canister purge valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 127,255.
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for further assistance. The failure mileage was approximately 143,500.
Since I have had this vehicle, the message " steering assist fault" for my electronic steering has been popping up in the dash screen since as far back as 2016 when there were recalls on the Ford fusion. However, a simple fix would be to turn off the engine and restart the vehicle, and it was go away, only to return a few weeks, or a month later. I repeated the same steps. Now, it has gone out completely, a few months ago. Back then, they told me it would cost about $800, now they are saying $2500. It has occurred various times going back to 2016 until currently, which it is out. Keep in mind, this message has appeared since 2016 and I believe I have contacted you all, who told me that only the Ford Fusion, which has the same exact electrical steering system, went out and that the recall only covered the Ford Fusions models.
The contact owns a 2012 Ford Focus. The contact stated the vehicle failed to start. No warning light was illuminated. The contact called AAA, who jump-started the vehicle. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the purge valve had failed. The contact stated that the vehicle was repaired. The contact stated that on a separate occasion, while driving 10 MPH up a hill and attempting to accelerate, the vehicle briefly lost motive power and jerked before slamming into first gear. Several unknown warning lights were illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed that the transmission control module had failed. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact received a postcard from the manufacturer for a manufacturer's recall for the canister purge valve (24N07). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
Vehicle has difficulty starting after refuel. Vehicle stalls randomly to the point that is too much of a danger to drive. All of the symptoms correlate to recall (18S32) yet this particular vehicles vin was not listed in the list of recalled vehicles. The DTC's are as follows,P0420, P0456, P1450. Upon being serviced for the ford customer satisfaction program 24N07 it was noted by a service advisor that the replacement of a fuel tank and fuel pump was necessary which would be a reference to recall (18S32). However due to this vin not falling under recall (18S32) the service for a replacement fuel tank and fuel pump is not covered by warranty. Vehicle has erratic and innacurate fuel gauge indication. Vehicle stalled in the middle of traffic shortly after service was completed. Dealership has no clearance from Ford to address problem because 24N07 makes no mention of components that could be affected by faulty canister purge valve, unlike (18S32) and as such leaves this vehicle to be a hazard on the road.
The contact owns a 2012 Ford Focus. While the contact's fiancé was driving at an undisclosed speed, the vehicle sputtered. The contact's fiancé, who is an independent mechanic, diagnosed the vehicle with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. Additionally, the check engine warning light illuminated. The vehicle was taken to another independent mechanic and diagnosed with purge valve canister failure. The contact was informed that the purge valve canister needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that after the vehicle was started, the vehicle sputtered and then lost motive power. The dealer was made aware of the failure. The contact was advised to contact the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) had expired. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 147,000.
The contact owns a 2012 Ford Focus. The contact stated that the vehicle was difficult to start after refueling. The contact had to rev the engine to keep the vehicle running. The check engine warning light was illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic who used a code reader and determined that the failure was due to the purge valve and charcoal canister. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 136,000.
The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to immediately start. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The VIN was included, but the vehicle had already been repaired. The failure mileage was 81,000.
1) each and every time I pop it fuel into my car, even if I'm just topping it off, when I start it it like starts to bog down like it's clogged or something, then just like that clears up. 2) while car is off, and no keys in ignition at all, my cars dashboard makes this almost clicking sound and I notice the fuel tank and gauge both shot b up to the top then drop back downs, it's strange, 3) sometimes when accelerating from hear the car almost stalks... That's v the only way I'd be by able to describe it
Car will stall and then completely shut down. And takes awhile to restart. This last time I was on the highway and cars were going so fast. Almost had a panic attack!!
For almost 5 years everytime I fill my gas tank the fumes leak from my car. About 2 days ago the tank started leaking gas from a huge crack in the tank. I told the Ford service center about this issue and they said that my individual car wasn't under the recall (for this exact issue) so they can only look at it and see what they can do. I know of a few other Focus models (a little newer than my 2012) who have also experienced this issue as well whose cars was not under the recall. Just in the 10 minute and less than 15 mile drive from my house to the service center I saw my fuel gauge go from 275 miles to 223, not to mention about 4 days ago I went to fuel up and when I got home my tank was at 330 miles and I haven't left my house since I fueled up (except going to the service center). I called the Ford Customer Center and ws told to fill out this form and to see about a recall approval for my car for this issue.
My 2012 Ford SE stalls out between First, second and third gear whenever I am accelerating to 40mph. The Transmission error continues to pop up after driving for a long period of time. Whenever driving 50 mph to 70 mph as soon as I release the gas pedal, the car goes into neutral stall out & whenever I press down on the gas pedal nothing happens and I have to pull over & Turn the car off and turn it back on to reset the transmission computer. If I don’t do that and I press the gas pedal again, the car would jerk and I have to pull over immediately and the car off. I cannot press full on the gas pedal because the car would not accelerate at full speed. Whenever I put gas in the car, it won’t start right away. It would jerk and choke just to start up. It takes me a couple attempts to start the car after putting gas in order for it to start and go. Whenever I’m finished driving and turn the car off, it makes it clicking noise in the engine area for about 2 to 5 minutes and it won’t stop and it only happens when you open the front doors or when the car is completely turned the car off. Whenever I put a full tank of gas or a half tank , the car would not dry properly install out on the highway or street I can’t drive at normal speed because I don’t know when the car is gonna stall out before it hits 1,2 or 3rd gear, which makes it very dangerous to drive on the highway.
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and ran out of fuel on several occasions. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test and informed the contact to return the vehicle to the dealer to be repaired under the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The contact took the vehicle to the dealer and was informed that the purge valve and fuel pump needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 169,000.
Se acelera y desacelera repentinamente Quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. Cuando sucedio eso se activo el CHECK, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi
The transmission module, and Transmission. While on freeway with my family car shut off while driving. Yes , Yes , No there were no warning signs until after the jerking and shaking started after 39 days then the engine light came on. After that a that the sign said transmission over heating pull over and let car cool down. what was most scary is that it shut off while driving.
The contact owns a 2012 Ford Focus. The contact stated that once the fuel level was less than a quarter tank full, the vehicle would begin to hesitate upon the depression of the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered and linked the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 49,000.
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. The contact added fuel to the vehicle and was able to restart the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank had collapsed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 196,000.
The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the emission evap canister control purge valve and fuel tank needed to be replaced. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that no repairs were needed upon inspection. The contact stated that the vehicle stalled abruptly while driving, almost causing other vehicles to crash into the vehicle. The vehicle was towed to a second independent mechanic, where it was diagnosed that the fuel tank had failed. The vehicle was towed to the dealer, who informed the contact that the failure occurred due to the lack of fuel in the fuel tank. Additionally, the contact stated that the vehicle had failed to shift into gears as intended and would shut off while driving. The contact also stated that the vehicle accelerated independently while driving, almost causing her to strike pedestrians. The vehicle was taken to the dealer, where the dealer diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Ford Focus. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact used excessive force to steer the vehicle off to the shoulder of the highway. The vehicle failed to restart after several attempts. Due to the failure, the vehicle was towed to the residence. Upon investigation, the contact discovered the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) which she linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
The contact owns a 2012 Ford Focus. The contact stated that there was fuel leaking underneath the vehicle with a fuel odor inside the cabin of the vehicle. The contact stated that the vehicle was repaired in 2021 under the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken back to the dealer and the contact was informed there would be a fee to diagnose the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 179,000.
The contact's mother-in-law owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond when shifting into reverse (R) and would shudder when depressing the accelerator pedal. The engine revved to 5,000 RPMS, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where the transmission clutch actuator was replaced. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated while driving approximately 45 MPH, the vehicle lunged forward, lost motive power and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer, where the PCM was reprogrammed; however, the failure recurred. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that he noticed fuel leaking onto the ground. The vehicle was taken to the local Pep Boys, where it was diagnosed that the fuel tank was deformed and overfilled. The contact stated that the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) had previously been completed on the vehicle; however, the vehicle was not experiencing the failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 56,000.
My check engine light went on and off for a while, and every time I filled up with gas my car would not start. I would have to turn it off and then on again in order to get it to run. I have attached details of the repair, which were a specific 2012 Ford Focus recall that my car had not been included in. Since this repair, my car’s fuel tank still does not function properly. My fuel gauge is faulty, which is dangerous because I could run out of gas at any moment even if it appears to be half full. My fuel tank is not pressurized enough to push enough gas into the tank to run as it should (I may have worded that wrong, but I am repeating what [XXX] has told me). This car should have been on the fuel pump recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car is often displaying a pending P1450 (unable to bleed up fuel tank vacuum) check engine light code. Whenever, I fill my car with gas, it take a few tries to get the car to start. My car has also lost power several times while driving without warning - and took a while to re-start. I had to have my fuel tank replaced as it deformed and leaked gas to the point where it was un-fixable. Car symptoms of not starting after being filled with gas and losing power at random times while in operation have not been solved with the replacement of a brand new fuel tank. The P1450 error code still continues to come up suggesting a purge valve problem that will be expensive to fix, in addition to the fuel tank that has already needed to be replaced.
The contact owns a 2012 Ford Focus. The contact stated while her son was driving approximately 40-45 MPH, the vehicle shut off. The contact stated that the brakes locked up. The driver was able to coast to the side of the road and apply the parking brake. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel tank was deformed. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The contact stated the failure was related to the federal safety agency Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.
The contact owns a 2012 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact stated after 2 hours, he was able to restart the vehicle and continued driving to his destination. The contact also stated that after refueling the vehicle the vehicle was difficult to start. The contact stated that the vehicle would then jerk intermittently while driving. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
Causing vehicle to shutter or jerk making the driver lose control for a minute or two when driving. Happens only, when accelerating at from a stop or turn.
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.
The fuel valve inside the car is stuck open causing the car to stall I saw recalls for other Ford Focus around the same time as my car with same year and same problem 19s22/18s32 I just don’t get how my car didt make recall list but the ones before and after from the same plant did and I’m still having that problem.
The contact owns a 2012 Ford Focus. The contact stated while driving 75-80 MPH and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. The contact then decelerated, and the vehicle began to stall. The contact veered to the side of the road, where the vehicle completely stalled. The contact then parked the vehicle. The contact was able to restart the vehicle, however, the vehicle stalled while attempting to drive. The vehicle was towed to an independent mechanic, where the failure could not be duplicated. The contact was able to drive to her residence. The local dealer and an unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number:Â 19V515000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency hotline for assistance. The failure mileage was approximately 170,000.
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