Electronic steering failed car went into safety mode. This seems to happen alot why is there no recall for this was driving down the road and steering failed thankfully only going 35 or this could have been catastrophic
2012 Ford Focus steering complaints
Page 8 of 32: complaints 191 to 220 of 927, newest first, as owners wrote them.
Tl* the contact owns a 2012 ford focus. While the vehicle was stopped, the power assist steering warning indicator illuminated and the power steering failed. The contact stated that the vehicle became difficult to maneuver. The vehicle was not diagnosed or repaired. Mcfarland ford sales inc (located at 151 portsmouth ave, exeter, nh 03833, (603) 772-5953) was contacted and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was contacted and case number: cas-24090379 was provided. The approximate failure mileage was 100,000.
Power steering just randomly goes out which could cause a wreck because it is hard or impossible to turn the steering wheel when this happens. Especially if you are on the interstate and you all of a sudden have to slow down and try and get out of the way to the shoulder. There should be a recall for this. I have seen plenty of complaints about this same issue.
Upon starting up my vehicle immediately on the dash display it said 'steering assist fault service req'd' I am not able to move the wheel or drive my car whatsoever. The car is usually okay to drive once restarted, but this time it won't go away the first time it happened was when I just took off from the curb and was driving fine but when I went to take a right turn the same prompt appeared and the steering went out completely. Luckily I was on a side street so I was able to restart my car and move it.
The electric-assist power steering has begun to fail. Randomly when I start the car and I get an alert on the dash about the power steering system along with the orange safety alert icon. The car has no power steering at all. I turn the car off and then restart. Usually, this clears the error and brings the power steering back online. I have occasionally had to restart the car more than once. This has also happened to my husband while driving. We had to pull over and he restarted the car multiple times to get the power steering back online. It is increasing in frequency and is to the point we have an appointment for the fix which will cost us over $2500.
Recently on multiple occasions when I start my car I have no steering and I see a warning message come up on the dash that the steering is not functional. When I turn the ignition off and restart, it seems to work properly again. I am scared that I am going to lose my steering while driving.
Power steering locks up intermittently - even when driving and it has happened numerous times. So far it has only happened at speeds of less than 45mph. The lights come on, the power steering no longer works but if you shut the car off, wait a minute and start back up it works fine.
Takata recall. I was leaving the store when my steering locked up out of nowhere. Luckily I was able to pull back into my parking spot and park, instead of my 7 year old and I driving on a busy road and crashing. I have seen 1000's of the same complaints from other drivers as well. This is very dangerous and will cause accidents for people driving and can not turn the wheel once it locks like myself. This needs to be recalled asap before lives are lost!
Steering wheel wouldn't turn after starting up my 2012 ford focus se. I turned the car off and back on again, and the steering wheel turned as it should. However, the next day it did it again. I immediately took it into the dealership and was informed the electronic rack and pinion needed to be replaced. This is apparently a very common issue (there are hundreds of complaints on the federal safety agency website), yet no recall from ford. Discouraging.
Failure of the electronic power assisted steering (epas). The system has to be replaced at a cost of $3k. The steering completely failed making driving not possible. The system has been going in an out of service. Upon start up it would not work and then begin working a short time later. Finally it has completely failed. The ford dealer says that although this is a known safety defect, it is not being recalled.
Tl* the contact owns a 2012 ford focus. While driving approximately 60 MPH, the power steering warning indicator illuminated and the vehicle became difficult to maneuver. The vehicle was taken to matt bowers ford (located at 3724 veterans memorial blvd, metairie, la 70002, (504) 887-8410) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 46,000.
Power steering gets very stiff when starting car. Was intermittent but recently more frequent.
Steering assist fault warning and power steering locks up. Car left me stranded with my 2 kids. After starting the car, power steering assist fault light pops up and steering is locked. Restarted and it fixed. Went to my next location and started the car and no steering whatsoever. Thank goodness I was not driving on the freeway when the steering went out. Ford should be obligated to fix this dangerous issue.
1) while driving in city turn signals stopped working. Never worked again after that. 2) while driving in city and highway power steering goes out intermittently. Shutting off vehicle and restarting generally fixes this issue. 3) while driving in city vehicle stopped accelerating and gave notice to stop the vehicle as soon as safely possible as transmission is overheating. Was stuck on side of road for 30 minutes after stopping vehicle and shutting off before could start and complete drive to work. Afraid to drive vehicle now as the transmission had been having issues before that. Clutch was replaced once already and is included in the ford transmission class action.
My 2012 ford focus sel has an issue where a yellow icon will come up on the dash then display another icon saying that there is a steering assist malfunction and that service is needed. The steering wheel will not move and literally takes all of your power to get it to move. After several times of turning the car on and off it will work but always comes up with that icon again. This has even happened while I was driving! This is a major safety issue! I am not trying to die while I drive my car down the road. Ford also replaced the transmission on my car about a year ago for a transmission recall after the car would shutter when going into first gear. Now, a year later the problem is happening again and just as bad. When my husband and I went to ford they said that the warranty was up and that they couldn't help me. It was either hit the road or pay $1,500 to replace it again! You're telling me that you put in a faulty replacement part and now expect me to pay out of my pocket to replace your mistake? That's hilarious!! When I turn left into my neighborhood while going across oncoming traffic, it's scary when my car shutters into first gear to the point where I stall in the middle of the road and almost get hit. Come on ford, get your stuff together! If you truly care about the safety of your customers like you say that you do, then protect us. Fix your mess and don't put dangerous cars on the road. Also, when people come back and say they are having problems that have even LED to death again I say, fix the issue.
Loss of power steering on public road. Power steering assist failure
Tl* the contact owns a 2012 ford focus. While driving approximately 40 MPH, the steering wheel seized and the service power steering indicator illuminated. The vehicle shut off and could not be restarted. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 927,008.
Threads on the outer tie rod end stripped on the driver side. Tie rod end came off while I was driving! Called several local parts departments and funny thing is they report that's the usual side that is affected. Every store in a 20 mile radius had right tie rods but no left.
Transmission was not shifting into gears, then the reverse went out..talked to 3 different ford dealers..asked about my warranty then said no recalls on this and out of warranty would be out of pocket..so I did have an outside warranty for repairs but they said nothing was covered..so I paid aamco to fix it..3500.00 and 2 months later I am at another aamaco (because of their warranty) the new aamaco place says transmission shot need a new one..about 5 grand..so..no we drove it back home and put her to pasture..I have all paperwork on all work done..and not done..but we travel for my husband's job..so my paperwork is home in tx..we are now in tn..for a few weeks.my car acted up badly , hot transmission, had to stop several times just to get it to the shop.. Also..would be great if it at least had a dip stick to check your fluids. Also on first transmission work..we had to rent our motel room for 3 extra days waiting on the car repair to be completed. This after he had it a week already..I also have phone numbers and quotes from 2other people that would have worked on my car if they had the tools to work on a dual transmission.
Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. The power steering is failing while actually driving. The ridiculous part is I am one of over 700 complaints and nobody had required a recall to ford. This is ridiculous and this issue will cause more and more loss of life as it occurs more frequently. This should be a recall for sure. It is a obvious manufacturer defect.
Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. Eventually, the power steering failed completely despite restarting the car. The power steering failed only on startup, not when driving.
1st time - while driving on the highway the steering wheel locked up and I was unable to turn left of right. This was dangerous as it locked up while trying to switch lanes. Staying in the lane and coming to a light I turned the car off then on, and it went back to normal. Months later 2nd time - my car was stationary in a shopping center parking lot. When turning on my car to back out an alert turned on saying steering assist malfunction, and I was unable to turn my wheel left or right. After turning my car off and on a few times I was then able to turn my wheel. 3rd time - my car was stationary and parked on the street. (later the same day) when turning on my car to pull off an alert turned on saying steering assist malfunction, and I was unable to turn my wheel left or right. This time I had to drive home when it being super hard to turn.
Drove my car to a destination and when leaving, I got in my car, started the engine and when trying to leave, my steering was extremely altered. Tried to go in reverse thinking it may be in a rut. Same issue, steering was next to impossible. Turned car off to explore under the hood. No power steering fluid under the hood. After searching the owners manuel and looking on line sitting in 100 degree heat I attempted again and steering was fine. It has since happened again within a weeks time and all I can think of is what happens if it looses power steering while I'm on the freeway, or if I have my grand babies with, or in the middle of a turn? What if.... People have already lost their life. What's it going to take for ford to do the right thing.
Tl* the contact owns a 2012 ford focus. While driving at unknown speeds, the steering wheel seized and "power steering failed" appeared on the instrument panel. The vehicle was towed to van bortel ford, inc. (71 marsh rd, east rochester, ny 14445, (585) 586-4415) where it was diagnosed that the electric motor failed and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.
I was driving down the street still in my neighborhood the steering went out .I the car was almost impossible to turn ,I was able to get back home thank god I wasn't in traffic yet. When I restarted the car it reset itself, and continued to do the same to point I can't drive it at all it's too hard to control while driving. Ford said it would be 2245.00 to fix it that there is no recall or anything, that's a lot of money and it's a safety hazard I just don't understand why this isn't a recall I'm trying to save money to get the problem fixed but it's hard being without your car depending on other people or catching a bus the ford dealership didn't even give me my diagnosis report even though I paid 115.00 for the diagnostic test that's not right either they gave me receipt saying I had one done and that I declined repair
Power steering failure, no longer has power steering making it extremely difficult to manuer vehicle.
Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop
Tl* the contact owns a 2012 ford focus. While the contact was turning into her neighborhood at 15 MPH, the steering wheel seized. The power steering indicator flashed right before the failure. The manufacturer stated there was no recall and stated that the contact would have to pay to have the vehicle towed to holman ford maple shade (571 nj-38, maple shade township, nj 08052, (888) 722-6721). The vehicle had not yet been towed, diagnosed, or repaired. The failure mileage was 92,000.
Steering assist malfunction light came on. Steering wheel automatically locked. Huge safety issue. Should be looked at immediately. This can cause multiple accidents and even lead to death.
Takata recall started car and dash light indicated the following message, "transmission malfunction. Service now" also got power steering assist error message earlier in the month.
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